All Cashier Live Reviews
1-18 of 18 Reviews
Sort by
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Cashier Live Is Amazing
As a small gift shop operated by volunteers, easing them into a new software was not an easy task, however, once they were able to see how easy the software is to use, it was a game changer!
PROSEase of Use, Fantastic Customer Support And Service
CONSThere is nothing not to like about Cashier Live, it made my life so much easier!
Jason
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
The review
Game changer
PROSWe been with cashier live for a long time, since the beginning of our company and couldn’t be happier. It brought us from a old school register to the future. Tracing items seeing progress of specific catagories has been a game changer. And daily reports email to you are awesome as well. Very helpful customer service as well.
CONSI believe you Can’t use a Mac (I think). Also there are some glitches from time to time but the customer service is great!
Rick
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2019
Technical Support
I wish I would have never spent the money and get this level of grief and non-response. Management told me they would forward my request for technical help after I left weeks of voice mails. I was sent to voice mail box. That's all you get from them.
PROSIt works when you can get the technical support people from this company to help you.
CONSSecurity Compliance - this is an issue the company totally ignores when you need help.
Josh
Retail
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2015
Great Educational Tool
This app has proved to be incredibly valuable in our special education classrooms where we are working with students on money exchange and touchscreen ordering -- both practical and requisite skills for many jobs in today's economy. The visual representation of items allows our students with little or minimal reading skills the chance to participate in a meaningful way. We are using the app as part of a student-run Cafe that sells coffee, tea, breakfast items, and snacks.
CONSNothing. We love it! Well, if there was a "training mode" that might help us to work with newer students before we put them on the register in real time.
Tara
Retail, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2019
Asset To My Business!!!!
Cashier Live has been a total asset to my company. It's not only easy to use but also great for tracking and reporting.
PROSI truly like the ease of use of this software. Great for reports and keeping track of sales and inventory
CONSThere is really nothing that I dislike about this software. I am very happy with it!
Jeanette
Restaurants
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed September 2016
Reliable software but too expensive
We enjoyed the layout and user friendly features of this program. It was reliable and didn't crash very often. It sent a daily report easily via email and we enjoyed the option of emailing customers reciepts if requested.
CONSThe only reason we stopped using this product was because it jumped by more than double the original price that we were paying. We were not told that it would increase and we were surprised when we saw our bill had almost tripled! There were no discounts offered to us for being long term customers. For our small coffee business this product became unaffordable so we ended up looking into less expensive options.
Hiro
Restaurants, 51-200 employees
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed June 2021
$75 for unlimited registers
Features and integration is very limited. You need to use their payment gateway. That is annoying. It is designed for retail with few modifiers and etc.
PROS$75 for unlimited registers. What is a great deal? It is including inventory, support and etc. Good for retail, not restaurant, not any other type of business
CONSYou should buy the hardware from them. That is the price. I am not sure if you can use your own hardware. Must use their credit card processing.
ben
Restaurants
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2016
Good product but price increase made it expensive
It works with Ipad, iphone or PC. Easy to get reports and access anywhere. I like how it is all in the cloud
CONSWould be nice to get reports by day. I cancelled my subscription because of the price increase.
Nikki
Human Resources, 2-10 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2019
Good POS sales software
Overall experience has been great! I would highly recommend this software to everyone, especially a beginner since it's so simple.
PROSI used this software to train a group of employees for one of my clients. You can manage inventory, ring up sales, run and share related reports all from one platform. The layout is clean and friendly. You can have multiple employees set up with their own register type of account to track all sales and manage reports easily. You can also break reports down by individual account for quarterly or monthly review purposes. Client/customer support was great every time I needed to reach out to them and they seemed to have a quick response and resolution for my issue.
CONSIt's such an easy software to use and is so neat and clean that I can't think of any issues and have no complaints.
Makiko
Entertainment, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2019
Cashier experience
Fast and straight forward, once explained it was easy to work
PROSEasy to use and understand right off the bat.
CONSOnly in English no Japanese instruction
MICHAEL
Sporting Goods, 2-10 employees
Used less than 2 years
OVERALL RATING:
1
EASE OF USE
2
FUNCTIONALITY
1
Reviewed December 2018
DO NOT USE THIS SOFTWARE!
I had high hopes for this POS system, but I have been plagued with trouble from the beginning. In addition to problems with software and hardware, customer service has been terrible and unwilling to even try to satisfy me as a customer. I pay for the service a year in advance and they offer no resolution to my concerns.
PROSIf it actually worked and customer service was helpful at all, there would be pros. However, I cannot overlook all of the problems.
CONS- Software issues are NON-STOP - Customer service is terrible - Hardware is over priced and not supported by their customer service
Kylee
Retail
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2015
We love Cashier Live!
What I like most about Cashier Live is that the system is super easy to use. I also like that I can have multiple employees set up to process their own payments under their own register which makes it very easy to manage and great for reports.
CONSI truly have no dislikes. We couldn't be happier with this system.
Jordan
Electrical/Electronic Manufacturing
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2015
Efficient, helpful, stable. Would recommend to another business.
Intuitive platform allows for ease of use and minimal training with those who are unfamiliar with the product. With support immediately available at almost any time is very convenient. Friendly and personable assistance that work efficiently to solve issues quickly.
CONSThere are very few times I have ever had any issue, if I did it was handled above expectation quickly.
Nickia
Restaurants, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed February 2019
User Friendly
Very simple set-up all you need is an internet connection and a Ipad. It is very affordable, with easy management and daily reports via email.
CONSRequires a very strong internet connection. Needs improvement in the customer service area. Overpriced for just basic features.
Joshua
Retail, 51-200 employees
Used less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed September 2018
Cashier Live Review
Has decent functionality, the layout is fairly nice and it works with multiple deviced (computer, iphone, tablet)
CONSPrice spike was a real turn off, not very customizable and I dont think it is currently worth the cost of the product
Shakil
Retail
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2015
Excellent Employment and Training tool
this program is very easy to use. As an app on the iPad, the set up and scanning of products was very easy. Because we use this for Employment and training purposes, it's helpful that items need to entered to their entirety. It allows participants to learn about stocking, inventory, pricing and even scanning bar codes.
CONSn/a. We are very pleased with it's performance at this point.
Alisha
Apparel & Fashion, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed December 2016
Not as great as i wanted it to be
I really wanted this program to be great, it was decently priced but the product itself lacks functions i need for my business, it isn't a fast running program, i couldn't find anything to be able to track my store inventory, i overall would not use this for my current store.
Farida
51-200 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
No regret, its worth it!
It doesn't need more fillout and papers work to approved, this product is good and make good transaction. No wasting time just click and they give invoice in any transaction.
CONSIn modern software like this, you need always connected in internet and always updated. Nothing least to say because im satisfied user.