All COMCASH Retail ERP Reviews
1-10 of 10 Reviews
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Michael
Retail, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Excellent Cloud-Based POS -- Perfect for Hybrid Retail / Restaurant Concept
My company is a large wine retailer with 5 locations and $70M in annual sales. We recently opened a new concept that is a hybrid of retail alcohol (wine, beer, spirits), grocery, cheese, deli, and cafe. We reviewed many POS solutions but ultimately decided on Comcash. We are extremely happy with our decision. The benefits include: - Cloud Based Solution - Perfect for hybrid retail / restaurant concepts - Responsive support team - Ability to create complex products with parent/child relationship (e.g., beers with different pack sizes) - Solid API that allowed us to integrate with our ecommerce platform - Ability to create catering quotes and charge them out through the back-end
CONSWe are extremely happy with Comcash, I do not have major cons to report. There has been occassional dowtime for our deli monitors. However, it was later determined that this was a network related issue with our own store.
Heeren
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2018
Great Cloud Based POS with a few caveats
Overall remote location management has become much easier for multiple locations which will allow us to grow without the worry of a solid POS and inventory management software.
PROSOverall functionality and integration among various locations
CONS- Lack of EBT integration - Has so much potential that has yet to be unlocked or taken advantage of. However they do a great job to constantly keep pushing out updates. If you push your recommendations you will see them integrate them into the updates. - With these updates comes various bugs that you must bring to their attention. - Their tech support/help seems to not necessarily help with the in depth issues that I run into. They are a good help to get through basic issues and anything that may cause downtime, however, any in depth issues must be taken back to the development team by the first line. Despite this they are very attentive and willing to help and try to get the correct answer/person. -Comcash Counts app seems to have a few bugs constantly that I am trying to address with them.
Patricia
Retail, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
2
FUNCTIONALITY
1
Reviewed April 2018
Comcash looks and acts like it is from the 1980's
We used this for a full year and were never able to make it valuable for our business. We had to reinvest in a completely new software.
PROSThere is not a redeeming feature. No Pros. Regret buying it. Replaced it after 1 year. I would not recommend it.
CONSDoes not interface with Quickbooks as described. Very few reports of value. I think an old-fashioned cash register would have been better.
Vendor Response
Patricia, I am sorry you had a bad experience with our old Comcash Classic product. This product was developed in the 1990's so it will have an interface from that era. Our ERP product is what is listed and described on this site and you will see it has a very modern interface and many redeeming features. I followed up with our reseller and understand that the product you switched to from Classic is also not up to scratch so maybe you should look at our ERP product.
Replied May 2018
Nitin
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
Comcash ERP in C-Store Environment
We have been on Comcash classic for 14+ years. We are now moving the business to the cloud POS version of Comcash. It is quite intuitive after you become familiar with the differences between the legacy and the pos systems. The development and deployment team have been very attentive to helping address our issues with the cloud based pos and to getting us closer to launching in the cloud.
CONSThe classic has become antiquated and causes many errors given our database size. The move to the Comcash cloud pos will ideally address our issues, but there have been many initial setup woes!
Vendor Response
Thanks for your review. We agree this data migration has taken longer than anticipated, but we have worked diligently to get it right. Thank you for your patience!
Replied November 2020
Kim
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
Happy with Comcash
I can't say enough good things about the support staff. They are very knowledgeable and helpful. Not just for technical issues but for functions and features as well. We started with their PC based software which is good, but when we switched to the ERP cloud based program, it just works well and we will never loose our data again (we did once because of bad back up practices)
PROSCloud based, easy to use, reliable. Data is secure and backed up.
CONSRelies on internet connection so a slow connection can affect the speed and performance of the software
patrick
Wireless, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Moving On Up
Ive used this program for about 2 and a half years now on both apple devices and microsoft touch pos systems and I am very satisfied with it. Especially when compared to some of the other more expensive products out there today.
PROSI like that the company behind Comcash is constantly updating and looking for better ways to make their software easier to use and keeping it user friendly.
CONSThe reports and print out section of the program could be improved upon especially when using Apple products.
Abdallah
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Hands down the Retail ERP!!!
Everything!!! Extremely versatile, can use, and access from anywhere, as long as you have internet access! Absolutely a breeze to use! Easy to train staff on how to use! Amazing feature loaded software!
CONSPrice per computer per month! Kind of pricey!
David
Apparel & Fashion, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
Great POS software
I have use ComCash (previously ComCash Classic) for 16 years and I love the product. The tech staff is top of the line and always there to help you in situations that arise.
PROSI love the wealth of information you can pull from it. It is timely and very valuable information about the health of your business
CONSGlitches and fixes some times take a little long to resolve
Reason for choosing COMCASH Retail ERP
I did not look any further when I decided to use ERP because of my long relationship with the company and the large database that I could bring with me.
Ernie
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
Great product and excellent customer support
The developers of the software are very competitive and constantly stay on top of advancing the software.
PROSEasy to use. My staff loves working with the software. Also, it is a pleasure working with Comcash's support team.
Heeren
Supermarkets, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2017
Great for multi store retail
Overall in e the initial grunt work is complete the system provides an absolutely great way to keep track of sales, transactions, and inventory.
PROSThe cloud based backlffice system is great. It really makes it easier for multistory standardization. The ability to create custom labels is fantastic. So there is no need to create labels from a superset system.
CONSThere are a few features lagging. And the initial setup can be cumbersome. Small details are still not how I would like them even. Despite this the system works great. For example, even when placing a "temporary price" for an item I put on sale it does not allow for an end date past the current year. There are small issues like this but again I stress that this system makes everything so much easier. One huge con, which is not necessarily comcash issue more vantiv, is that EBT is not integrated into the processing system.