Flex vs Salon Ultimate

RATING:

4.0

(137)

Flex has 137 reviews and a rating of 3.99 / 5 stars vs Salon Ultimate which has 23 reviews and a rating of 4.74 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (137)
4.7 (23)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
June 18, 2022
January 27, 2023
Pros/Cons
  • Pros

  • Flex has many good features, live inventory, easy to maneuver. Customer support has always been great.
  • Flex is very reliable, feature-rich, and highly customizable. Most functionalities are fairly straightforward and the user interface is top notch.
  • Cons

  • I am really worried that browsers will stop supporting Flash before FLEX releases the new version. Also FLEX need APIs for labor management software to sync.
  • Broken promises that they were going to have it. I designed the workflow and even offered to pay Rep to build it and he denied it.
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  • Pros

  • The software is so intuitive and easy to learn. Features are clearly designed for industry specific needs and new functions are always being added.
  • It's intuitive and easy to pick up and become proficient in the feature and functions within the SW.
  • Cons

  • The implementation was a bit of a challenge, we had some trouble transferring data from our old system.
  • Difficulty setting up promotions. Using the app has been a little difficult.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos