All FooSales Reviews

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Anthony

Cosmetics, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

FooSales one of the best WooCommerce Integrations.

High quality solution for in person retail sales. Tight Integration with WooCommerce, more sales, less data entry.

PROS

One of its strongest features is its integration with WooCommerce. After trying 3 different third party Point of Sales vendors this is the one to keep. Integrates with your sales reports, inventory stock, offers tablet and desktop dashboards. Ease of use, saves time, creates smooth workflows, reduce the time it takes to capture in person sales. Use your own payment processor, scans barcodes effortlessly, prints receipts, tracks customer purchase history, all from a very clean user friendly dashboard.

CONS

Add more customization options for receipt printing additional lines of text, offer barcode tracking, double sided print. Offer support for return processing. Add iOS support for iPhone dashboard. Expand discount options. Improve load times when logging in to the dashboard.

Reason for choosing FooSales

Integration with WooCommerce.

Reasons for switching to FooSales

To streamline workflow, less data entry means less mistakes, tight integration with WooCommerce.

Vendor Response

Thanks for your open and honest review! Most of the features that you mentioned are on our product roadmap so thanks for your valuable feedback which helps us to continuously improve and evolve the product.

Replied June 2021

Marc

Museums and Institutions, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Finally a complete solution for WooCommerce Point of Sale

Finally, online and in-store sales work as one. It has been a real pleasure to deal with their support team, they are a talented bunch.

PROS

No more multiple databases and synchronization plugins. Online and in-store sales work as one.

CONS

Due to the nature of the software, its implementation is a little different and complicated. But the tutorials are very good and great support is right there to help you through it. It's a tad slower to process Square payments than the native Square app.

Reason for choosing FooSales

We also sell events and have used their sister product, FooEvents for 2+ years. So we had a certain amount of confidence in the team producing FooSales.

Reasons for switching to FooSales

Keeping two inventories synced is too difficult. We were waiting for FooSales to integrate a credit card processor and they started with Square, which was perfect for us.

Vendor Response

Thanks for your open and honest review! We're really happy to hear that FooSales has been a great solution for the Marin Museum of Bicycling and we appreciate all the helpful feedback that you've given us which helps us improve the product.

Replied June 2021

Richard

Apparel & Fashion, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2021

On a good Path ... but important options are missing

An easy-to-use POS at a very affordable price. My self and I guess others agree, that would be happy to pay a !LITTLE! more if the missing options have been added to the app. With the extra features and still affordable prices ( Max 30 - Euro ), FOOsales could push others away ( Oliver, WePos...etc.) and be a leader POS for Woocommerce.

PROS

Easy and most affordable POS for Woocommerce

CONS

Missing: - Add discount + Add Fee - Closing Shift / Cashier management - After the closing shift, direct printing possibility from the app ( for taxing and inspection reasons, daily register closing should be collected and kept together with debit card closing ) - Sales analytics/ vendor sales report.

Reasons for switching to FooSales

Price and compatibility

Vendor Response

Thanks we really appreciate your honest and helpful feedback! Most of the features you mentioned are listed on our product roadmap so we are planning on implementing them in the future. Rest assured that FooSales will continue to improve and evolve.

Replied June 2021

Samir

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

A must have plugin for small businesses like me

I've been using this plugin (starting with a FREE trial) from March 2020 and upgraded to the paid version later... I think that should be enough! However, there's more. I use the plugin for my bike store (CycleOmania.com). I use it for everything from inventory updates, price updates to actual sales and quick lookups (my SKU's are so many that I cannot remember all item prices). I use on my iPads with the inbuilt camera as barcode scanner during checkout. If you run a store, this is FASTER and better than WooCommerce's original POS (I have the paid version installed, no comparison) Frequent updates to keep current with the latest woocommerce... Not to mention, the BEST Customer support ever. They helped me during early (March) pandemics, that is the actual reason why I stuck to them and got to know the product better. Thanks guys!

PROS

Works with my WordPress eCommerce website flawlessly. We use for; Looking up inventory Updating inventory Updating prices Sales and more

CONS

It works as designed and works well for me

Reason for choosing FooSales

I tried too many, I can't remember! Above listed reasons are mainly why I chose them. I'm in the process of rebuilding my website so that all the residual stuff left behind from other installs can be excluded!

Reasons for switching to FooSales

Ease of use, speed, and several options available in FooSales. But mainly for splendid customer support.

Vendor Response

Thanks for your open and honest review! We appreciate the high praise and will continue to improve and evolve the product.

Replied June 2021

Chioma

Design, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed June 2021

Need more features on foosales

So far, the experience hasn't been all smooth. I'll rate the experience as 70%.

PROS

I like the fact that it is easy to use. Also it gives a breakdown of the previous day sales.

CONS

What I don't like about it, One can't save an order and come back to it on the web page. You can't edit an order that has been completed by either refunding or adding a product to the other. We keep getting connection error, login details incorrect when the details are actually correct.

Reason for choosing FooSales

Because it tallies with what we needed it for.

Vendor Response

Thanks for your open and honest review! The save order feature was recently added to the iPad and Android tablet apps and will be rolled out to the web app in the near future. Refunds are definitely possible for completed orders in all the FooSales apps and we don't allow editing of products in completed orders for audit/paper trail reasons. The connection errors you mentioned shouldn't be happening so there might be an issue or conflict with another plugin on your website. Please contact our support team and they will gladly help troubleshoot. https://help.foosales.com/contact/

Replied June 2021

Catty

Consumer Goods, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

Use in shop

Easy to use in a small store.

PROS

It is very easy to connect to an existing webshop. We use it in our brick & mortar store. It is a easy to use software and is easy with the Star Mpop printer. The price is okay and the implementation went easily. Great support.

CONS

We use product composite products on our webshop and cannot use them online. Products without VAT cannot be purchased by Foosales. We have frequent shut downs.

Vendor Response

Thanks for your open and honest review! We plan on integrating with popular third-party plugins such as composite products in the future. FooSales does allow products that don't include VAT to be purchased through the POS so perhaps there is a conflict or something unique about your store's tax settings. I would suggest contacting our support team to investigate if this is something that can be addressed. Also, the frequent shutdowns that you mentioned shouldn't be happening so there might be an issue or conflict with another plugin on your website. Please get in touch with our support team if this happens again and they will gladly help troubleshoot. https://help.foosales.com/contact/

Replied June 2021

Luisa

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed June 2021

Foosales makes your life easier

Stock sync, quick interface, able to adapt prices and products on the spot without worrying about the sync with Woocommerce. Allows payment methods as you want. Perfect! Safes a lot of time!!

PROS

Big win on keeping stock in sync between webshop and brick shop.

CONS

The one missing feature would be having the app (even in a simple form) available for iphone. For simple/small transactions on days where I'm not physically in the shop (market / fair / etc) it would be heaven to simply use my iphone and not to have to use my laptop (yes, I know I can use a tablet but don't have one right now), and the iphone is always with me.

Reason for choosing FooSales

More features.

Reasons for switching to FooSales

Needed catalogue with freedom to choose payment methods.

Vendor Response

Thanks for your open and honest review! Our aim with FooSales is to "make your life easier" so we love getting this feedback from customers. An iPhone version is currently on our product roadmap so this is something that we hope to rollout in the future.

Replied June 2021

Bret

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

An Excellent POS solution for WooCommerce

PROS

The inventory management is great and copes seemlessly with a large amount of products (we currently have over 5 000 active listings) and high sales volumes.

CONS

Some early stage bugs with some updates, but the support is pretty good and addresses these quickly. The web POS occasionally 'freezes' and needs a restart.

Vendor Response

We are very happy to hear that FooSales is working well for your business and we appreciate your open and honest review!

Replied June 2021

Nic

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Great for SEM Business

Very good

PROS

Ease of use and support, worked as described and good initial feature set

CONS

Limited feature set and initial loading and connectivity issues with iOS

Reason for choosing FooSales

Worked and Integrates with Star mPOP POS Hardware

Vendor Response

Thanks for your open and honest review and we're so glad to hear that FooSales has been a good fit for your business.

Replied June 2021

Olivier

Consumer Goods, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Easy and Complete Solution

PROS

I use it for a small Shop and it’s very easy and complet

CONS

Cash management at the desk for balance check at the end of the day

Reasons for switching to FooSales

Intégration with WordPress

Vendor Response

Thanks for your open and honest review and we're glad that you find FooSales an easy and complete solution as that's exactly what we had in mind when we originally designed it!

Replied June 2021

Anastasia

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

Overall its has been great.

Great.

PROS

Like the way how inventory is updated in both woocomerce and Foosale. - Can see images when processing the order.

CONS

I have already mentioned previously. 1. Split payment option 2. Customer information

Reason for choosing FooSales

It connected with Woocommerce and was pulling all inventory into showroom purchase.

Vendor Response

Thanks for your open and honest review! The split payment option is on our product roadmap and we hope to implement this functionality in the near future. Customer information can be added and edited directly through the FooSales apps. Please contact our support team if you have any specific questions or problems with this functionality https://help.foosales.com/contact/

Replied June 2021

Lee

Cosmetics, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2021

Good software experience

Very pleasant and easy to use!

PROS

Barcode scanning capability and illustrated receipts for customers to be able to see their product swatches!

CONS

I’m not able to zero out a price (without putting a minimum denomination of a penny at least), when I want to ‘gift’ a product but still record it…

Vendor Response

Thanks for your open and honest review and we're glad that FooSales has been a good software experience so far. Our dev team will look into the zero denomination issue that you mentioned as it sounds like it could be a bug.

Replied June 2021

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