Overall, great software with a great team of developers and an extremely knowledgable and helpful support team.

Daily use of the software is user friendly and easy to learn. Some great features like route optimisation and customisable PODs. Support team is excellent. Developers are open to requests and are quick to fix any bugs (of which there haven't been any we haven't inadvertently created ourselves).

Setup of the backend took a bit of work to understand initially. However once some training was done with the GSM team, the software became easier to understand.

By far the best logistics software we’ve used, with very helpful and knowledgeable customer service.

Easy to use, all the features you need for a delivery service, much better pricing than any of the competition. Customer service is straightforward, friendly and extremely helpful.

Extra features like API integration are relatively expensive

We operate in a highly specialized field, which has made selecting a management solution particularly challenging for us. However, there are a few aspects we value most: Adaptability: The ability to tailor the solution to meet our specific needs. Excellent Client Support: Responsive and helpful support for any issues or inquiries we might have. Continuous Improvement: Ongoing enhancements to the app that not only improve its functionality but also seem tailored to our business requirements.

It's challenging to pinpoint any least favorite aspects, as their solutions are constantly evolving. What we might find less favorable today could very well become a non-issue tomorrow due to their ongoing improvements.

Poor quality, but on a good day it really is a friend of courier.

Pick-up and drop-off points are connected. Phone number and comments can be found from task.

Technical problems from day-to-day - poor quality. It really makes you mad if you are in a hurry, but app just crashes.

A really good base product and brilliant customer service!

Its simplicity in setup, configuraton and usage; but also the ability to customise it to meet our needs at every stage and to import delivery and collection data from our Sage system.

To be honest, there is nothing a didn't like. The only issue was working out configuring our data export to accurately match the GSM import requirements. This was a challenge to start but as soon as I got my head around the way GSM needs the data, the import worked perfectly and just defaulted matching data fields every time.

Easy to use and very good support

Ease of Use Allows multi point routes Allows drop offs and pick ups to be correctly linked Proof of delivery is very detailed and flexible Cheapest by far for the features available.You pay less money and get more features as compared to OptimoRoute , OnFleet or Routific and any other so called "top 10" route panning software.

It was bit difficult to find the software.

What really shines about GSMtasks is its route optimization feature. It effortlessly juggles dozens of factors to formulate the most efficient routes, saving us valuable time and fuel costs on a daily basis. Also, the real-time tracking is a godsend, keeping us informed about our courier team's movements, reducing uncertainties, and helping us keep our customers informed.One feature our team particularly appreciates is the seamless communication channel. Whether it's assigning tasks or sharing critical information, everything happens on one platform, reducing misunderstandings and communication lapses.Customer support is another area where GSMtasks outperforms. The support team has been nothing short of outstanding, providing prompt, helpful, and personalized responses to our queries and concerns. It's clear they care about their clients' experiences.

For us, everything has been good so far.

Software is well known by all our team members, it helped us to develop our structure from 5 vehicles in 2016 to 27 in 2020 and number are still growing. All team of programists on GsmTask side is very responsive and clearly they can address every issue straight away. They are also very keen on taking sugestions of how to make the software more user friendly...

There is very little downsides, the only thing I can mention is that sometimes the app freezes on the phone and must be reinstalled.

Support is great, integrations team are very easy to work with and the software overall is very robust.

It's super easy to use from adding tasks to complete them as a driver. With this tool we give our customers complete transparency where they can follow the delivery from our warehouse to the delivery address.

You cannot brand it as you like unfortunately.

Very happy.

Good product, good real people support, not a robot speak with you. Easy to implement and use …

Cant say anything bad, the service is working well.

easy operation and value for money

easy to use and support team very responsive to issues or open to suggestions to modify or incorporate suggested features. havent tested the optimization features yet.

So far it meets our needs and suits our business case

It has made my delivery routes much more efficient. I love that we can attach pictures at the time of delivery completion to provide transparency and protection against customer complaints.

It's simple and easy to use once you get over the learning curve

It doesn't integrate with our current POS system without investing lots of $ and getting the POS developer on board to link them, which I have not been able to accomplish.

We are using it daily, all the day, this is our first workplace, where we managing our orders, routes, tours, drivers and items.

Easy to use. I love the support, if I have a problem they response even on a Saturday evening.

I have none of it, because if I have something I can contact with the Team and they can solve, update or make a new feature for that.

We had multiple shipments, no routing device, we did manually, we routed manually, we started using GSM, and all changed to drag and drop, much convinient

It has all the features for drivers, From task to deliver to the door step, creating new task, input of destination, accuracy of optimization, location display, drivers activating tasks, routing, mapping. the best It squizes a ten hour job to 3.5 hours. Drivers, choose it, i myself googled many apps, the most convienient and the easy i found is GSMtasks, worth it, go for it.

As for improvement, need to have whats app icon near the contact, so we have option to contact by number or contact by whats app

Flexibily. Simple

Optimization Simple. Speed. Import and export funkcion.

I can't delete a task. Only separately.

Amazing, I love this software, it has helped me tremendously

Easy to use, relatively cheap, amazing support team always willing to help and very kind, has a lot of features available to make it super effective and useful for me

I honestly do not know, the product is still under development which means suggestions are easily taken on board and new features come out very often.

Easy to use for every one, sms notifications and email notification is very nice.

The price for integations to shopify is high.

All perfect

The software is great, maybe I will change some features but anyway all good.

That it is based on google maps, and I am able to check how many km my driver has to the point where he goes etc.

all of the system is very good, easy to use, all of us like it

sometimes map is not available, sometimes the address runing themselves

great stuff

easy to use, very good value for the price

nothing, all fine, I have no complains about the software

GSM heard our 'wish-list needs' and put it into action, completely exceeding our expectation. Smaller tweaks can make such a difference to the end user. Thank you for hearing our needs.

I very fortunately have nothing to say. We are very happy with GSM as a work tool.

I would recommend this software to small businesses that do not need to customize that much.

Once its all set up, this software is easy to use. We have employees that needed minimal onboarding to start using the system

features are limited. Advanced customization is not as clear or easy to implement.

It is a simple and real-time task management app that is like most. Brings about the ideal result. Magnificent course streamlining capacity and simple intuitive assignment the executive's framework.

its have manny issue its many time crash and not working many vendors like huawei and oppo phones. Many time its not get GPS locations. the second problem is it's a bit slow.

It is easy to get your work together when you have to send the workers out to work.

I can easily see what I need to look for and where to ask the questions. I got help from the team quickly when I asked questions

IT is new and I have to figure out how things work. I also have to overcome all negativity from other users.

Whereas everyone else insisted on having 10000 features that didn't work, GSM tasks made sure to include only useful features, ensuring that everything runs smooth. We've been a paying customer for almost 3 months now and everything's been great so far. Their customer service is also spotless. Thanks!