All HireHop Reviews
1-25 of 77 Reviews
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Anonymous
Used less than 2 years
OVERALL RATING:
5
Reviewed April 2023
Fantastic software at a great price
Timothy
Events Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Great software & service. cannot ask for anything better!!
this is the best rental mangement software ive have ever used. i have used 4 other software and they all have stuff i dont like but Hire hop is the best, it has everything i wanted and more. the costomer support & training by [SENSITIVE CONTENT HIDDEN] has being more than impressive
PROSease of use and the visual aspect doesnt look cluttered.
CONShavent found a issue yet!. no problem at all.
Reason for choosing HireHop
as i said before hire hop had everything i wanted and more. the other softwares didnt or cost too much plus i was finding i was always talking to support
Reasons for switching to HireHop
i was always spending time with support trying to find out y things were not working etc..... in the end i found i was spending more time with support than what i was doing my job. so i decided to try hire hop as serveral current RMS users was doing
Billy
Events Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Hiretrack
Excellent at all times.
PROSThe software is cloud-based so makes access easy from any location for our users.
CONSStandard reports are great, some new fuller detailed reports would be beneficial
Reason for choosing HireHop
Ease of fit for purpose and for end user ease of operation.
Reasons for switching to HireHop
Hiretrack was an inherited and outdated software that fell behind in terms of business requirements.
Vendor Response
Thanks for a great review. Please give us a call regarding anymore reports you feel might be beneficial as we add new reports quite regularly due to suggestions from users. Also it's always good to talk with you guys. Take care
Replied August 2020
Ben
Events Services, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2020
HireHop Review
Quicker quoting and PO'ing process.
PROSEasy to use, cloud based, integrated with accounts package.
CONSPO's don't copy as a draft when repeating a job. No feature to remember a sub-hired in price for a regular item.
Reason for choosing HireHop
At the time of purchase, no ability to PO from Current RMS. Had also been a previous user of HireHop at previous employment.
Reasons for switching to HireHop
Cloud Based, tied in with an office move
Vendor Response
Thanks for the positive review. In answer to your cons, we have got in the pipeline to copy PO's and more to duplicate jobs, and we are looking at ways to remember sub-hire prices, however the latter has proved to be problematic due to other companies, as sometimes the sub hire price can be different for varied reasons. For instance, the other company could operate a 3 day week, your last hire was for 3 days and the new one is for 5 days. As HireHop doesn't know the pricing structure of the other company, it can't guess or calculate an accurate price. Also there is the matter of discount, special circumstances, weekend rates, etc., all of which make it impossible for HireHop to guess how a company you are going to hire from will charge. The last thing we want to do is to generate inaccurate information, thus this is still a work in progress to find a adequate solution, but rest assured it is on our radar to come up with one, and any ideas are greatly appreciated. Take care.
Replied August 2020
Simon
Broadcast Media, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Awesome
Great.
PROSEasy asset management. Quick overview of where your gear is located and current condition.
CONSOverview of all projects/jobs. I would like to collect data on how much certain items has been used on different projects. Different options to collect overall data.
Reason for choosing HireHop
User friendly
Reasons for switching to HireHop
To be able to have multiple warehouses/depos
Vendor Response
Thanks for a great review. There is a report called "Stock Utilisation" that tells you how much different items of your stock have been used. You can then drill down to see what jobs have used them with a graph showing you the frequency over time. We are also really happy to look at adding more reports, so if there is something else you need and feel that others would use it, please tell us, as we add reports due to users suggestions quite regularly. Take care
Replied August 2020
Jon
Entertainment, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
1 stop, hirehop!
Love it!
PROSI can access stock, provide a quote and book a job from anywhere with 4G..., the check out/in process is simple for all to follow which has almost eradicated errors, the new Xero integration has saved so much time once the job is done.
CONSOnly my knowledge is the least thing I like, there is a way for you to do anything required with HH, just ask [SENSITIVE CONTENT HIDDEN] and it will be done!
Reason for choosing HireHop
Used HH previously, we swapped from another software, it significantly reduced the errors we were making and enabled us rely on our stock with confidence.
jon
Entertainment, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
hire hope review
this has saved me hours on quotes. paperwork. it just creates from my templates in a few clicks. and half the templates are even done for me.
PROSthis software is simple to use. customise. the times ive had questions ive just emailed them and they get back to me very fast
CONSI'm not completely sure how to input all my pat test data in. but that could just be me.
Reason for choosing HireHop
price, recommendation. the fact i could actually trial it for more than 30days. meant i could input a lot before i had the workload to pay for it. else other software I'd have paid 2 or 3 months while inputting before been able to go live with it
Vendor Response
Thanks for a great review. Please contact HireHop's free support and we will be more than happy to talk you through different ways of uploading your test results data or how to manually enter them, whichever your preference. The support is free with your subscription, so please feel free to use it.
Replied August 2020
Joe
Events Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Outstanding
Very positive
PROSEasy to use, reliable, excellent integration and customisation and top drawer customer support.
CONSNothing at all. We’ve used and tested many other platforms and this is by far the best.
Reasons for switching to HireHop
Insphire was unreliable, slow, and offered terrible customer service. There mobile platform never really worked and cost us much time and frustration.
Vendor Response
Thanks for the amazing review. Always pleased to hear from you guys and we are really lucky to have you onboard. Take care and hopefully speak soon.
Replied August 2020
Maxine
Events Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Simple to use and customer service second to none.
Very happy with it, once it is set up it is a very efficient tool.
PROSI like the fact that it is simple and quickly gives me the information that my teams need.
CONSIf you sell rental stock it is not seamless integration between the rental and sales modules.
Reasons for switching to HireHop
I couldn't get the sort of detailed stock reporting that I needed for events.
Jon
Events Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Really happy with HireHop!
HireHop has really improved our workflow and has solved issues we were having such as multi-site use. The team are really friendly and helpful and we love that we can just give them a quick call if we have any questions.
PROSHireHop has all the functionality we need to help run our business. We have found that it really speeds up and improves our workflow and keeps us on top of everything. It was an easy migration from our previous software too. We wouldn't hesitate to recommend HireHop to anyone.
CONSHaven't found an issue that the HireHop team couldn't fix
Reason for choosing HireHop
Cheaper, UK based, more functionality.
Reasons for switching to HireHop
Lots of issues with Current!
Lloyd
Entertainment, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
LC-AV Productions ltd
excellent
PROSit was easy to start using and the team very helpful with the setup and getting me up and running
CONSthe overall layout could be bit nicer to look at
Ben
Entertainment, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Great Product
Great features, easy to set up and use, integrates with my accounting software
CONSAll was good. Easily transferred over from my old software.
Vendor Response
Thanks for a great review, and glad the transition went well.
Replied August 2020
Oliver
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Review
Very good. Fantastic customer support and ease of use of all features
PROSThe best features about HireHop are the cost, cloud based and ease of use.
CONSInitially there were a few features that were not incorporated to use within our day to day system however we have now integrated these over time and works well for our system.
Reasons for switching to HireHop
Cost, ease of use, cloud based system
Mark
Events Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Good for quotes and asset management
This is our first asset tracking warehouse system so i cant compare but it has streamlined our operation, i like it
PROSYou can do a quote and once accepted change the status link it to the accounting software xero to write an invoice, which is a really quick proccess. If you have a problem and need help there is good and speedy customer support
CONSI had a carnet facility last year but it seems to have disappeared. I am sure it can be put back in if I ask. If you mistakenly add too many items into your inventory, it doest seem possible to remove them , so you have to be really careful.
Scott
Events Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Lifeblood of our business.
As a Hire business we know what stock is going where and when. Our general process is take clients info and that generates our quotes invoices, books out the kit. Hirehop makes it super simple, quick and easy to do.
PROSFast and easy to create jobs, quotes and invoices. Easily track stock and also generates PAT test cert and risk assessment for each job. Can use own email addess with SMTP.
CONSHad a few minor glitches along the way. However when I phone them it’s always sorted either then and there or by the end of the day.
Vendor Response
Thanks for the great review.
Replied December 2018
Rashid
Events Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Hirehop Review
Good decision
PROSOur project managers and warehouse team love the product.
CONSLots of customisation required for back end / accounting / analysis
Reasons for switching to HireHop
Hirehop was more scalable and had a bigger support team
Vendor Response
Thanks for a great review. We now have full Sage 50 integration so that you can use Sage 50 to do more of your accounting analysis within your accounting software. Sorry it wasn't there a few months ago when you signed up, however we did work full out, as users like you and many others really wanted it. Now all data transfer can be automatic between Sage 50 and HireHop, negating the need for staff to input the data into Sage 50, saving you on staffing hours.
Replied August 2020
Teresa
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Brill
Brill and easy to use and value for money
CONSNothing it's brill and easy to use softw
Clara
Entertainment, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2022
Review
Easy to book out kit and check for shortfalls. Price and costing, easy use of auto pulls
CONSEditing multiple items at once. Job number displayed on supplying page. Flagging kit as broken while on site. Mobile Format
Reasons for switching to HireHop
Web-based
Erik
Business Supplies and Equipment, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Value for the money
We have got more control over our equipment.
CONSSometimes a few extra mouseclicks is needed to get to the right view.
Vendor Response
Tack for en bra recension och bra att ha ett annat svenskt foretag ombord.
Replied November 2020
Bill
Entertainment, 11-50 employees
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
5
Reviewed November 2018
Excellent option for low budget rental operations
I am attempting to use the software to track the equipment in my school, what is out on loans, what is going to each show, and manage maintenance. So far so good, but I haven't had a chance to work away at that recently.
PROSExcellent features and functionality, especially since the cost through the door is zero to get started, and reasonable after that. Managing inventory, rental availability, and invoicing in one cloud based software is excellent.
CONSInventory setup is very difficult in-software. The only way I could really get it started and set up was to import a csv file. The way the provided excel forms for that are quite good, but I would have rather started in the software itself.
Vendor Response
Hi Bill, Thanks for the great review. We have worked our hardest to make it very easy to add stock and assets from within the HireHop. HireHop includes functionality such as letting you just scan barcodes to add assets, letting you add assets in batches that automatically assigns barcodes, and adding stock, many fields are automatically set by default to save mouse clicks. If you need any help with this, please feel free to call our free support and we would be more than happy to talk you through it. Take care
Replied August 2020
Steve
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Toddy Tool Hire and Hire Hop
Excellent from day one
PROSEasy to use software - very competitively priced for our new business and excellent back up from a really helpful and knowledgeable team who really understand the industry
CONSNon to date -all aspects are very good once you take the time to learn the system using the You tube tutorials
Vendor Response
Thanks Steve for a great review. The pricing is important to us as we want our customers to feel that they are getting value for money and not being ripped off. We have really enjoyed welcoming you on board and look forward to many, many years working together and showing you all the new features that are coming soon.
Replied August 2020
Dave
Events Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
HireHop Support
HireHop are incredibly helpful, responding to our needs really well. We have fully integrated with Quickbooks which has been a fully collaborative exercise. The HireHop staff respond very well and listen to their customer requirements.
PROSIntegration with Quickbooks online. Availability on cloud. Good user interface options.
CONSWe will have to install a backup internet solution, no bad thing anyway!
Reasons for switching to HireHop
Lack of support for Rentaldesk, it hasn't been updated for a very long time.
Vendor Response
Thanks for a great review
Replied July 2020
Kerry
Events Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Great Customer Service & Great Software
Affordable, easy to use, ability to customise stationery Cloud based means we can access from anywhere! Above all Hirehop have offered us great support in changing our software supplier.
CONSThere isn't anything that the software doesn't offer for managing our rental equipment. Can't fault it!
Vendor Response
Thanks for a great review and it's our pleasure to have yet another well known company use our software
Replied November 2020
Stephen
Mining & Metals, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Rental software
It's a good reputable system that does exactly what it's intended
PROSWhat I find brilliant is the support and back-up from the Hirehop team to get the system integrated into our process.
CONSThe overall look and feel needs modernising
Vendor Response
Thanks for a great review. We are aware that the look isn't super modern, but because HireHop does so much, functionality and ease of use had to take precedence over looks. As HireHop is software, a look and feel of software was necessary, instead of making it look flashy. We will be adding even more themes than we already have in the future to add even more modern themes.
Replied August 2020
Aaron
Events Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
HireHop
HireHop was initially tough to use, but once my staff and I got the hang of it, it's very helpful.
PROSThe free version is fantastic and has almost everything I need. Upgraded version is way cheaper than their competition too.
CONSNeeds subscription for Quickbooks integration, no mobile app.
Vendor Response
Thanks for the review
Replied December 2018