All Nova POS Reviews
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Jordan J.
Verified reviewer
Health, Wellness and Fitness, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Daily Business Operations Made Easy!
Nova POS is used for all transactions. It is simple for new employees to use. The product prices are built into the software. I can see which products we sell the most of/least of easily. I can see what employees are selling the most/least.
PROSI push the product I am selling; Nova POS already knows the charge of it. I view Employee Scorecards to see who is selling the most. The categories show me what products we sell the most of/least of. I can pull up region price lists. Sales reports are accurate.
CONSNova POS is not supported on Mac. We cannot use Nova POS on some of our Apple Computers.
Daria
Arts and Crafts, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
My favorite software
Best experience ever, it actually helped me sell more and it was fun to use.
PROSI used to work as a sales representative and we used Nova POS and other softwares. Nova was always my favorite - it is very easy to use, and my favorite features were: competition (I always sold more trying to get to the first place), average price for the item, reports from any date. Also they have a killer support team, the always helped me with any issues I ever had (like disconnected printer)
CONSSometimes the program would fail and close by itself but I haven’t seen any that wouldn’t.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed February 2020
NOVA POS experience
Good as a POS only, overall there are a lots cheaper and more integrated functions software to be consider. take into account of control and protocol to help system work normally
PROSit is quite easy to use, friendly interface.
CONSIT support lacking of rule/restriction for control inventory at store/warehouse
Reason for choosing Nova POS
enterprise decision
Reasons for switching to Nova POS
after all, it is all about how to optimize the software can bring to your system
Vendor Response
Thank you for your review! We have noticed that your rank to our support is low and would love to hear more about it and learn from it to get better. Please reach out to us at any convenient time, and we'll do our best to assist. Thanks again!
Replied February 2020
Karen
Cosmetics, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Colour U Cosmetics
N/A
PROSI like the mobile App. It allows me to look at my locations from anywhere
CONSI dont like that I cannot pull reports when I need them. I would like to do that for business purposes
Vendor Response
Thanks for the review, Karen! We're glad you're loving Nova. Your feedback regarding reports is appreciated as well.
Replied August 2018
Alon
Cosmetics, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Great
Love it easy to use and easy to make paychecks
CONSYou can use it on iPhone but now android
Vendor Response
Thanks for the review, Alon! We're happy you're loving Nova. Your feedback is also appreciated. We'll keep Android users in mind in the future.
Replied August 2018
roey
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed February 2017
Nova POS Review
The Nova POS is missing a few major qualities that are real downgrades for a POS system. The inventory control is one of the worst I have seen in a pos. Not able to work on a MAC. The App is not working correctly.
PROSThe support is very good
CONSNot working on a mac / cloud Inventory control is bad. The system is slow The app is not working correctly
Vendor Response
Dear Roey, thank you for taking the time to share your review with us. We were disappointed to hear about your experience and would like to discuss it with you. First, we need to mention that we certainly work on a cloud, and we'll add support for Macs in the next months. We'll surely keep you updated on that. Our new app was rebuild from scratch, and had a few improvements to make when it was first launched, we can only promise you that it's working perfectly now. As for the inventory control - this is a feature we're proud of and get tons of compliments on that, so we'll be happy to schedule a training session with you and make sure you're using it in the best way possible. Please feel free to contact your AM or our customer service whenever you can (24/7, as always). It will be our pleasure to assist you.
Replied March 2017
elin
Cosmetics, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2018
best system in the market
Easy and convenient use, not having much Data
CONSNothing , The system is very friendly and has almost no usage problems
Vendor Response
Thanks for the review, Elin! We're glad you're loving Nova.
Replied August 2018
Sandeep
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2018
The realtime access to dashboard is an amazing experience
its based on on the latest software in market and easy to use for a non tech person like a student .
CONSThe disk space could be better, it is just 100 mb and it sometimes failed to manage network connection stable.
Christine
Health, Wellness and Fitness
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2014
Tech Review
I like the ease of use and contact for any issues or reorders needed. The paper reorders are pretty simple as well.
CONSMaybe an auto upgrade of the product would be great if a client has used the NOVA system for a certain length of time or more.
Brad
Farming
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2014
NOVA Review
I like the vendor's loyalty. They are always there if I need anything
CONSThe price is a bit more expensive than the competitors.
Jeff
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed March 2016
You have a great team at Nova POS. Keep up the good work.
Let me take a moment,out of my very busy day to review my experience of Sebastian Chaviano. Sebastian is a dream customer service/technical support person. He's extremely professional and nano-second responsive in every interaction. We've even worked on a chronic issue where I learned that his perseverance and patience are also outstanding. Over my 33 years of working in Silicon Valley, I've rarely met someone as easy with which to work as Sebastian. That said, over the past 3 months of getting to know Nova POS, for the first time, I've also worked with Frank, Jeffrey, Jose, & Tomer - all provide the immediate service and answers I've required. You have a great team at Nova POS. Keep up the good work. -Jeff.
Vendor Response
Thanks for the great feedback Jeff!
Replied March 2016