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> Reviews of Simphony POS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Simphony POS is a good fit for you!

Source: https://www.softwareadvice.com/retail/oracle-micros-simphony-pos-system-for-restaurants-profile/reviews

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Simphony POS Reviews

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[Overview](https://www.softwareadvice.com/retail/oracle-micros-simphony-pos-system-for-restaurants-profile/)

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# Simphony POS Reviews

## Reviews Summary

## Overall Rating

4.2

* * *

## Ratings Breakdown

5

(14)

4

(8)

3

(1)

2

(0)

1

(3)

## Secondary Ratings

Ease-of-use

3.8

Customer Support

3.3

Value for money

3.5

Functionality

4

* * *

### Pros

"The POS layout is very well setup for ease of use, the wording and descriptions are simple and easy to understand for all our staff members"

"Moved into teh cloud from Res to Simphony - was a great move for us - less spend on hardware, updates through icences /subscription to services. "

"For any business in the Event Industry this is always a struggle in POS and has enabled us to develop integrations with our other corporate systems."

### Cons

"They sent a drunk programer to our location that was incompetent, followed by other programmers that always left us with varying issues that consumed hundreds of hours to resolve with customer support from India and other parts of the world that takes hours to get an actual live person."

"My employees hate the system and it takes too long for them to navigate through it, costing them time in providing good customer service. "

"Button interface feels weird."

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Simphony POS Reviews, Pros and Cons - 2026 Software Advice