All Rentware Reviews
1-12 of 12 Reviews
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Steffen
Verified reviewer
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Great rental software solution, cool guys
Nice, fast, cool.
PROSWe sell and rent out trailers. For our rental business we started to use Rentware to receive online bookings and payments and manage our inventory and our extras. We have a very complex pricing model. With Rentware we are able to use our pricing model online and improve it and do a kind of yield management. Most important for us besides that: Best mobile UX, great design and lean processes in the backoffice by generating order confirmations, payments, rental contract and invoice by Rentware. The team is smart, nice and gives us great support.
CONSThere are so many possibilities in settings, that it´s a hard to understand how best to setup the shop at the beginning. But with the support of the Rentware team no problem at the end.
Vendor Response
Thank you so much for the positive feedback, Steffen. It means a lot to us! We are working hard to make the complex settings more intuitive and simpler.
Replied January 2019
Julia
Recreational Facilities and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
The perfect software for rental companies
We have been using Rentware since 9 months and it has greatly improved our workflow.
PROSRentware makes it easy for our customers to book our boats online, and also makes our work processes so much easier and more efficient by bundling all functions - bookings, billing, inventory, automatic e-Mails, etc. - in one place. It is easy to learn (plus the developer team is very helpful in answering any questions), has a simple and appealing design, is highly customizable (without needing any programming skills), and the integration of the shop system into our website was uncomplicated.
CONSWe are looking forward to the upcoming multilingual option, which is due to be ready shortly we've been told!
Vendor Response
Our gratitude for the extensive and kind review, Julia. We have such a good time to work with you. Renewing your https://wasserkutsche.de was fun. We worked hard to finalize the multilingual support and it will be deployed within a couple of weeks. [UPDATE]: We have the multilingual feature ready - you just need to find the time to activate it. It comes with a build in google translation which makes it easy to get started. On click and the Shop is translated - adjustments can be made of course!
Replied August 2020
Frank
Recreational Facilities and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Büro gespart dank automatisierte Prozesse
Eine stimmige Gesamtlösung die so konzipiert ist das alle wichtigen Abläufe integriert sind
PROSDer gesamte Prozess von der Buchung bis zur Bereitstellung der Daten an die Buchhalltung läuft in Rentware. Der Prozess selbst, also auch der Funktionsumfang wird ständig erweitert. Eine der größten Stärken ist das umfassende Presimodul mit dem man wirklich jedes Presimodell umsetzen kann und somit auch die saisonalen Nachfragespitzen berücksichtgen kann.
CONS....keine Nachteile. Was wir uns noch wünschen wäre ein Gutscheinmodul für Verkauf und Einlösung innerhalb der Lösung!
Reasons for switching to Rentware
Unsere alte Lösung war hinsichtlich Umfang und Usability komplett aus der Zeit gefallen.
Raphael
Recreational Facilities and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
Top Team, Top Produkt!
Habe meine Sauna-Vermietung | Schwitz-Fass über Rentware laufen und kann euch eine klare Empfehlung aussprechen.Wurde kompetent beraten und die nehmen sich wirklich Zeit fürs Onboarding.
PROSWirklich, vom Erstkontakt bis zum Support während der Nutzung, alles prima!
CONSLediglich manche Supportanfragen könnten schneller bearbeitet werden und manchmal wird man "Opfer der Priorisierung"Das heißt, dass man auf manche Verbesserungsvorschläge/Änderungswünsche auch mal länger warten muss, wenn es aktuell nicht auf der Prio der Entwickler von Rentware steht.
Reason for choosing Rentware
War für mich damals die Lösung die am Besten auf mein Geschäftsmodell gepasst hat
Thorsten
Events Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Schneller Support & individuelle Betreuung
Individuelle Produktkategorien, schneller Support, schnelle Updates, gute Reservierungsmöglichkeit
CONSBackendoberfläche könnte noch einfacher gesrickt sein. Die Disposition der Artikel und die integrierte Suchfunktion müssten noch angepasst werden. Der Suchfilter wird beim Wechsel auf die vorherige Übersicht automatisch zurückgesetzt.
Reason for choosing Rentware
regionaler Bezug und Partnerschaft
Vendor Response
Vielen Dank fur das Feedback, Thorsten. Wie du wei?t, entwickeln wir unsere Software standig weiter und haben gerade bei der Disposition in letzter Zeit viele neue Features, auf Basis neuer Kundenanforderungen, implementiert, was die Komplexitat naturlich erhoht hat. Mit dem nachsten Release werden wir die UX der Disposition nochmal deutlich vereinfachen. Wir freuen uns auf eine weiterhin erfolgreiche und enge Zusammenarbeit mit STADT.LAND.BAD. und bedanken uns fur die ehrliche und ausfuhrliche Rezension.
Replied September 2020
Martin
Sports, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Great team - top software
More bookings - less problems
PROSEasy to use - many online bookings - less work
CONSPerfect for online booking for our costumers
Sebastian
Photography, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
my software for my busines
Before I started my business I was looking for a software to do my online-rent-business in a very simple way: online, quick, easy. With Rentware I found the perfect software for my business. Rental contracts, invoices, occupancy calendar and a lot of other great functions are. And if you have any problems or you need some help you can reach the guys from Rentware round the clock.
CONSTo be honest there is nothing I do not like. Do you want use Rentware - it is not free but you will get the best software for you rent-business.
Vendor Response
Thank you for your kind review, Sebastian. It is a pleasure to work with you and watch our businesses grow and improve together.
Replied December 2019
Ben
Entertainment, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
The best product for us
A partner in the rental business you could wish for. The products are constantly being improved, the support is always available and helpful. And above all, the product works!
PROSThe ability to manage multiple locations is the most important tool for us.
CONSDue to the complexity of the possible price calculations of the articles, it was not easy to map our model. But in the end it worked, also thanks to the excellent support.
iver
Automotive, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Fast, Easy, cost saving!
Stabile, Easy daily use, extreme timesaving! Very serious support team that makes you feel important and secure. Can be recomended!
PROSGreat online booking and payment, great for inventory overview and pricing models. Great desing, nice mobile UX, great payment system with invoice. Good reliable support team. Can be recomended!
CONSMany possibilities to set up the system to start with, but with the great support team at Rentware it was no problem at all!
Yannick
Sports, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Great partner for rentals
Easy to use (frontend and backend), modern design. Web-application, great support. Import to own website.
CONSIt is not always easy to implement dependencies and sometimes there are no nice solutions, but most times the support has a solution.
Reason for choosing Rentware
Design and functions
Ricarda
Leisure, Travel & Tourism, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Buchungssoftware für Bootsvermietung optimal
Benutzerfreundlich für meine Kunden. Gute Bedienbarkeit des Backends für mich und Mitarbeiter. Insbesondere der schnelle und gute Support der Rentware-Mitarbeiter ist hervorzuheben.
CONSAlles super. Bei Wix-Website gibt es ab und zu kleine Probleme mit der Integration, was aber wohl an Wix und nicht an Rentware liegt. Der Support von Rentware ist aber auch hier immer gut.
Anisha
Sports, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Rentware hat ein spitzen Team und die Software vereinfach den Verleih
Durch Rentware darf ich meinen Job überhaupt erst ausüben, da ich alle Prozesse digitalisiert habe. Ein echter Mehrwert.
PROSIch kann doppelte Buchungen vermeiden. klappt wirklich gut.
CONSIch bin leider ein kompletter Computer Idiot, deshalb fallen mir manche Prozesse echt schwer, aber ich bekommen IMMER geduldige Hilfe.