--- title: "Venmo Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Venmo. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Venmo is a good fit for you!" source_url: "https://www.softwareadvice.com/retail/venmo-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Payment Processing Software](https://www.softwareadvice.com/online-payment/) / [Venmo](https://www.softwareadvice.com/retail/venmo-profile/) / Venmo Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/retail/venmo-profile/) Reviews [Alternatives](https://www.softwareadvice.com/retail/venmo-profile/alternatives/) # Venmo User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 9,309 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.4/5 - Value for money: 4.8/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 7,421 reviews (80%) - 4 stars: 1,441 reviews (15%) - 3 stars: 299 reviews (3%) - 2 stars: 83 reviews (1%) - 1 star: 65 reviews (1%) ### Most mentioned pros - You can link a credit card which comes in very handy if you are at the last of your pet cash on an emergency, and most transactions will be settled in a short time. - It serves the purpose well for people who want to send me or my business money immediately without me emailing them an invoice and it's incredibly easy to then transfer those sales to my bank account. - It’s a fast and convenient way to send and receive money, especially for splitting bills, paying friends, or handling small everyday transactions. ### Most mentioned cons - Well I swear Venmo restricted the account and they have a 3 day waiting period for them to look at the documents you uploaded and they cannot bypass that mark it urgent or speed it up no matter the situation - For my sector, the weekly transfer limits are much too low, making the tool completely useless for strategic fund movements. - Some account security and verification processes can be inconvenient, and customer support may not always resolve issues as quickly as expected. ## Venmo customer reviews Showing reviews 1-25 of 9,309 (page 1). ### Amazing app for a business - Overall rating: 5/5 - Reviewer: Candace S. - Verified reviewer: Yes - Industry: Fishery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Venmo its an awesome online banking for paying your workers and fast getting your deposits. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What i love most about Venmo is that i can pay all my workers at the same time. Plus there money gets sent to them in seconds. Also it gets posted so i can see for sure it got sent to them. #### Cons What i like least about Venmo is that if you forget your password to login its extremely hard to get back into your account. You dont just click forgot password you have to contact customer service and even then it takes over a week. --- ### Best money app used - Overall rating: 5/5 - Reviewer: Denise H. - Verified reviewer: Yes - Industry: Legal Services - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with venmo is great! I can easily use the app to send payments and receive payments from other. You can use the debit card, just as any other debit card and it does not have any hidden fees or issues using out of state or anything. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the convince of venmo that it can be used for personal use and business use. I also like that you are not only able to use the app but can also get a venmo debit card that not only can you use but it will also keep track of your spending. You can also set a spending limit that it will alert you if someone tries to spend over that #### Cons I honestly was hesitant about getting venmo in the first place because I am just skeptical of all digital and online based banking but once I got it for business use initially and actually was able to use the app and card, I had no issues with it #### Reasons for switching to Venmo we were just having to many issues and square going down. It was also something we couldn't use for both business and personal use --- ### Jared's Venmo review 2 - Overall rating: 5/5 - Reviewer: Jared S. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall my experience has been great except for the being locked out part of it. Would definitely recommend it to others #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros I like that it is so easily navigated. It's simple for personal use and has the extra aspect of business use. #### Cons There is not one thing except that I have been locked out of my account for a while now and still haven't been allowed to get back into it. #### Reasons for choosing Venmo I didn't choose Venmo over any products. I only simply tried their services. And it ended with me soon after deleting the application. --- ### Great payment option for non-profits - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall Venmo has been a positive tool for us that simplifies payments for our participants and sponsors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Venmo allows the non-profit youth baseball club that I volunteer with to accept payments other than checks and credit cards. It’s an easy way for participants and sponsors to submit payments without having to mail a check or go somewhere to pay by card. #### Cons I don’t like that fees are subtracted from each payment we receive, but I know that’s necessary in being able to use the service that Venmo provides. --- ### Venmo - Easy Payments! - Overall rating: 5/5 - Reviewer: Paul K. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Venmo is my preferred choice for collecting and sending payments to clients and vendors. With low fees and top notch customer support, it is an excellent choice for your business and personal needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of the best things about Vennmo is its easy to use payment processing systems for credit card payments. As a small business owner, Venmo is my choice for collecting payments. #### Cons The biggest con with Venmo is that it is sometimes difficult to find a specific person to request or send money to. #### Reasons for choosing Venmo Venmo allows a much wider use of collections and processing, while Cash App was limited in security and processing capabilities. --- ### Venmo so easy - Overall rating: 4/5 - Reviewer: julianne b. - Verified reviewer: Yes - Industry: Machinery - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered easy to use, widely accepted I especially love the ability to create monthly requests or payments. Great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Venmo is an easy way to pay and receive payments with family and friends and small business! Increasingly used by retailers #### Cons Fees tied to venmo can be a little intimidating for some businesses and not for profits forcing you use a different method #### Reasons for switching to Venmo number of users were vast with venmo. Cash app not so much --- ### Easy to take payments! - Overall rating: 5/5 - Reviewer: Kate W. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Really happy with our experience of Venmo. Our business doesn't need to use it every day but for times when we need to take payments on the go or last minute and don't want to use Stripe it's been fantastic! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's super easy to take payments whereever you are, online, in person, and have others in the business take payments on your behalf. Really happy with Venmo. #### Cons It's probably a me thing but the dashboard/menu can be confusing at times and I feel like it should be easier to see your balance and payments as standard when using the app and website rather than searching for it in the menu. #### Reasons for switching to Venmo Saw a demonstration by the company and was impressed so we switched! --- ### Not an easy to use app - Overall rating: 2/5 - Reviewer: Alexis S. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall not so good because I had to delete it. It may be easily accessible but it's not easy to operate. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like most that venmo is an option to send money to and from and is easily accessible for anyone at any age. #### Cons It is a bit confusing and something that you will have to get used to before actually sending an receiving money. #### Reasons for switching to Venmo To be able to please all customers when sending and receiving money. --- ### Venmo overall experience - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been good. I downloaded the app about 6 years ago and had a few minor glitches along the way but nothing like what a bank has done. So overall I'd rate this app about most when working with financial matters. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Venmo is a quick and easy to follow app that allows you to complete transactions in a expeditious fashion. #### Cons If a payment is made erroneously, receiving your money back requires a lengthy time frame, upon an investigation. #### Reasons for switching to Venmo Paypal was not instantaneous as with Venmo it is a direct payment to pay or receive transactions. --- ### I love it! - Overall rating: 5/5 - Reviewer: Jennifer g. - Verified reviewer: Yes - Industry: Libraries - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with venmo has been so great and convienent to be able to pay or receive money fast. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The pros to venmo are ease of use and quick payment processing. I love how easy it is to use!!!!!!!! #### Cons The only con to venmo that I can think of is people being able to use it to set up fake accounts and scam. #### Reasons for switching to Venmo Venmo could connect to my bank and cash app could not. --- ### Vibrant Venmo - Overall rating: 5/5 - Reviewer: Sarah W. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Venmo is amazing, the ease of use, and the fees are a small amount compared to others I've used in the past. I don't ever have any bugs or issues with my card/the website. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favorite thing about Venmo is being able to lock my card that way if I lose it, nobody can access my funds, Plus I love the vibrant Venmo cards, my card is SO pretty! you can design it however you like. #### Cons My least favorite thing about Venmo is when it gets close to the time of me needing a new card, they just send me a new one without telling me anything. --- ### Venmo review - Overall rating: 5/5 - Reviewer: Rebecca R. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Venmo has been very positive. It’s a fast and convenient way to send and receive money, especially for splitting bills, paying friends, or handling small everyday transactions. The app is easy to use, and payments are typically processed quickly, which makes it very reliable for day-to-day needs. While there are some drawbacks like fees for certain transfer types and privacy settings that need attention, the overall convenience and simplicity make Venmo a helpful and widely used payment app. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Venmo is how quick and easy it is to send and receive money. The app makes splitting bills, paying friends, or handling small transactions very convenient, and transfers usually happen within seconds. I also like the social feed feature, which makes payments feel more interactive and transparent. The interface is simple and user-friendly, and linking a bank account or card is straightforward. Overall, it’s a fast and convenient way to handle everyday payments without hassle. #### Cons What I like least about Venmo is that certain transactions can come with fees, especially when using credit cards or instant transfers. It can also be a concern that payments are sometimes public by default unless privacy settings are adjusted, which isn’t ideal for everyone. Additionally, customer support can be limited if there are issues with an account or a payment dispute. While it’s very convenient for everyday use, these drawbacks can occasionally be frustrating. --- ### Venmo Usage - Overall rating: 5/5 - Reviewer: Amber S. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I think Venmo is a great tool to management payments between staff. For example, if my coworkers and I go out to lunch we always have one person put it on their credit card while the rest then Venmo what they owe. Another example, we have one person do the buying of Christmas gifts for our Director and President’s in the office, then everyone else Venmo’s their contribution towards it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Venmo is my go to platform when needing to transfer or receive money. I like how people are able to add pictures specifying it is them, the additional code option to type in the last 4 digits of their cell phone number before sending to also confirm, as well as seeing other people’s transactions. Having all my coworkers on the platform made it easier to find others and also remind me who I needed to send money to for whatever they may have bought or covered within our business office. #### Cons The thing I like least about Venmo is having to pay a fee right away to receive your money immediately, or having to wait the 1-3 business days for transfer. I also don’t like when the app circles due to service issues because sometimes I believe it did not go through or doesn’t load immediately, and almost end up sending the payments twice. --- ### Good But PayPal is Faster - Overall rating: 4/5 - Reviewer: Nava B. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it's a good experience. I've never had a problem sending or receiving money from Venmo. Everyone has it so it's always available. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It's generally easy to setup and use to get money or send money between people. I especially like being able to just show my QR code to someone instead of having to spell my Venmo name to them. #### Cons Transferring money to my bank account takes too long. Paypal does it much faster so for that reason alone I always choose Paypal over Venmo if I can. --- ### Enjoying Venmo for Both Personal and Business Use - Overall rating: 4/5 - Reviewer: Violet B. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered I've been using Venmo for a few years now, mainly as another way to accept digital payments for my small business. It serves the purpose well for people who want to send me or my business money immediately without me emailing them an invoice and it's incredibly easy to then transfer those sales to my bank account. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love the fact that I can have both a personal and business account on Venmo. I also like that my personal account is free of charge while the fees are quite low for the convenience of using it for business as well. #### Cons I dislike having to turn off public view for my personal and/or business transactions. I'm also not interested in seeing other people's transactions. --- ### Instant payments of smaller visa transactions. - Overall rating: 5/5 - Reviewer: Brian Y. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Venmo has proven helpful in gathering smaller consultations fees within a short time, particularly when customers desire a recognized, mobile-first experience to make payments without any forms. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I enjoy the speed of payment and the fact that clients can send money with their phones without taking much time to set up. #### Cons I do not like the restricted business functionality and the random payment flag that make it not as reliable with bigger or more serious client transactions. --- ### Easy to Use - Overall rating: 5/5 - Reviewer: Amee P. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered It's easy to use and a good software to continue using due to being able to track what I need and get and send the payments I need to. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It is easy to send and receive money. It is easy to track incoming, outgoing and spending. It's perfect for running a small business and requesting payments. #### Cons Customer service does not always assist as needed. Sometimes they even end the chat before being able to reply to them which is inconvenient. --- ### A great tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Convenient way to pay that doesn't seem laden with scams. The addition of the ability to buy crypto is a nice touch as well. #### Cons I would prefer if the bank transfers were quicker without fees, but understand the reasoning behind it. --- ### Great easy money transfer app - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Great way to pay others back quickly and track small expenses. Saves a ton of time and is very accessible. #### Cons There is no protection of your money if you accidentally Venmo the wrong person (unless you select business purchase) --- ### So easy to use - Overall rating: 5/5 - Reviewer: jaclyn f. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered I use it socially with friends as well as to pay for services, charities, therapy, etc. I wish more people would take venmo. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like everything - the ease of use, the number of people that accept Venmo, the speed of the transactions. #### Cons Nothing I can tell think of. If I really had to be picky, to would be that after I make my payment, I have limited emoji's to send with it. --- ### Very convenient for small-scale sales - Overall rating: 5/5 - Reviewer: Paulina G. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Venmo is a good “additional tool” to offer customers a low-friction payment path. It especially suits pop-up sales, in-person or on-site merch events, or direct-to-consumer drops where checkout speed matters. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The setup was straightforward, and customers appreciated the convenience of “just tap and pay / scan QR.” The social feed aspect even gave our items a bit of extra visibility among younger buyers #### Cons its business tools are fairly basic compared to full merchant platforms, there are transfer and transaction limits, and the fee structure can add up. --- ### User-friendly and convenient! - Overall rating: 5/5 - Reviewer: Julissa S. - Verified reviewer: Yes - Industry: Government Administration - Company size: 5001-10000 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered It’s a user-friendly app that makes it easy to receive and give funds. I haven’t had any truly negative experience using the app. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It’s a convenient app that can be used while on the go. I appreciate the option to conduct express transfers, when needed. #### Cons I don’t like being charged for express transfers. I almost wish we were able to tap and pay using our account while out shopping. --- ### Venmo helps me get paid - Overall rating: 5/5 - Reviewer: Theresa B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use it multiple times a week and I love the ease of getting to be able to transfer my funds directly into my account of choice #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I am able to buy items for others at work and school and they can pay me back and I actually receive my money #### Cons Sometimes it’s hard to send money to someone that isn’t in my contacts list. I’m unsure of how to scan. --- ### Wish i would have read the reviews. - Overall rating: 3/5 - Reviewer: Joshua B. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Wish i would have never opened an account. Never in my life would i recommend Venmo. Sorry guys professionalism is a must. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The app is incredibly easy to use. I had absolutely no problems with the user interface. What i had issues with is the customer support team. I couldn't believe how incredibly rude the customer service rep was. I got locked out of my account, due to losing my phone and logging in from a unknown browser, after 6 days of back and forth, I shut down my account and never looked back. #### Cons The disappointment, Oh the disappointment. Venmo customer service is incredibly unprofessional. Worst experience ever. --- ### Recommend Venmo - Overall rating: 4/5 - Reviewer: Kristen G. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered It’s easy to send and receive money I would recommend it because a lot of people do have the app downloaded #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that a lot of people use it and know about it. it’s easy for them to send me money for payment #### Cons Cannot add cash to your account like other companies can. Can’t lock card as a feature, also not updated. ## More reviews [Next reviews](https://www.softwareadvice.com/retail/venmo-profile/reviews/?page=2) --- Venmo Reviews, Pros and Cons - 2026 Software Advice