The dashboard design is clean and you instantly get an overview of how all your marketing campaigns are performing. Easy to navigate, the customer segmentation/reports provide key insights regarding customers purchase behavior. Simple to import/export data.

After using several other marketing platforms, I feel TargetBay is a perfect fit for my business. I don't overpay for features I don't need and the on boarding process was easy. I don't have any complaints.

Overall, I would highly recommend TargetBay to anyone looking for a reliable and effective partner in the world of email marketing and reviews. Their dedication to their clients' success is unmatched, and their track record of success speaks for itself.

TargetBay is a company that truly stands out in the world of email marketing and reviews. Their services are top-notch and the benefits they provide to their clients are impressive. After reviewing several testimonials, it is clear that TargetBay is a company that consistently delivers results for its clients.One of the most impressive aspects of TargetBay is their ability to provide a full-service experience for their clients. This includes access to US-based professionals who handle email blasts and other marketing efforts with care and attention to detail. The results speak for themselves, as clients have reported seeing increased sales and conversions thanks to TargetBay's efforts.In addition to their excellent service, TargetBay is also very responsive and attentive to their clients' needs. They are always willing to offer new suggestions and recommendations to help their clients scale and grow their businesses. The cost of their services is also very affordable, making them a great choice for businesses of all sizes.

We're uncertain if SMS marketing is effective for our business. It's possible that our industry isn't well-suited for SMS marketing. Despite trying a more costly provider, we obtained comparable results. Presently, TargetBay is collaborating with us to devise an alternate SMS strategy and determine if it can increase sales. We're thrilled that they can tailor solutions to meet our specific requirements.

Product reviews and abandoned cart are the strongest features of the platform for us.

The software packs a lot features: site reviews, product reviews, abandoned cart emails, send after purchase emails, pop up review request, email subscription signup, product recommendation (the only feature we haven't used). At the time of this review there are no other platforms at this price point that offer such a robust set of features. Having used Yotpo for 1 year and given serious consideration to TrustPilot and Power Reviews, you can't beat Targetbay for the price. We've used Targetbay on Magento and are now using it on Shopify. The TB support staff helped integrate their solution on both platforms pretty seamlessly. We had some hiccups with Targetbay during our site migration to Shopify, some review settings weren't turned on after the migration, but as soon as we realized this, their team fixed the problem ASAP and send out a retroactive targeted review request email to make up for reviews we missed out on. It should be said that Targetbay/Innoppl has outstanding support response time. All in all, the software works as advertised and it has worked pretty reliably for us.

Site reviews with Yotpo, Trust Pilot, & Power Reviews all qualify towards your Google Seller Rating, if you have a Google Merchant Center account. However, site reviews with Targetbay do not qualify towards your GSR with Targetbay. We primarily chose Targetbay for our site reviews to help get a Google Seller Rating for our Google Ad Words account. Unfortunately, we did not do enough research beforehand in regards to this. Because Targetbay is not a certified Google Reviews Partner, site reviews with Targetbay do NOT count towards your Google Seller Rating score with Google. The site reviews still have some value to help illicit consumer confidence of course, but at the time of this review they won't help you in qualifying for a GSR from Google. The dashboard user interface is pretty clunky and difficult to use at times. The TB team could improve upon this aspect of their software. We run our business from the United States and you can tell that the dashboard user interface was designed by folks from India. Its not bad, but its not great either. Yotpo's dashboard was easier to use. With Targetbay some important settings are buried in unsuspecting places within the dashboard's interface. You can be working on something simple like your review strategy and have to look for a setting pertaining to a single feature in one of three different places. This can cause frustration when first using the platform. I've learned my way around, but its still cumbersome to use.

Great and has improved our email marketing as well as reviews from our customers.

The easy-to-use templates and great customer service. You are able to get in contact with someone and a real person in minutes to help resolve issues you may face.

Perhaps more templates, but that is the only con.

Comments It should be kept in mind that the Target Bay marketing software and user interface, while very functional and user friendly, is evolving and new features are being added on a continual basis. To this point, the Target Bay technical support staff are regularly reaching out to insure the highest customer satisfaction, and as well, introduce customers to new features as they are introduced into the software. As I am an instructor as well as graphic designer, I sometimes muse about the prospect of working for Target Bay, as I also like to provide positive and educational experiences to my students.

Email Campaigns My primary use of the Target Bay software is for the composing and sending of my email campaigns. I find the user interface fairly intuitive, with the ability to drag and drop content, which can be modified as the email is being designed. Target Bay has several email templates, however, I like to build my own. Pop-Ups At the encouragement of Target Bay's staff, I have also incorporated two pop-up features; a welcome pop-up and an abandoned cart pop-up. The abandoned cart feature also sends out an email to the person who had abandoned the cart (check out step) should they choose to provide their email when the pop-up is presented. Reviews I have also activated Reviews; for products purchased and for our company's website. The Reviews help me keep tabs on my customer's experience, respond to their questions and post positive reviews to my social media accounts. I will soon be incorporating retargeting ads. This feature provides a visual reminder to my customers to revisit my website, based on their viewing history of specific products. Overall, I have found the Target Bay App to be very useful and only limited by my finite imagination. Thank you to the Target Bay Team for their excellent support.

Just a few little hiccups along the way. I find that the Target Bay tech support to be very responsive and helpful.

Targetbay / Bayengage helps me manage my clients website reviews, product reviews, email marketing, sales conversion, and cart abandonment flow all in one affordably priced product. My account manager [SENSITIVE CONTENT] has my back even though I run a small agency which is pretty awesome.

As a marketing agency and a web designer I love products that can do more than one thing. The less plugins to install, interfaces to learn, and bills to pay, the better! Also support answers really fast on their chat box which is great. [SENSITIVE CONTENT] is my account manager; he is there for me when I need help, often at the last minute, which is essential since I am always busy.

I had some issues with the old interface not being very intuitive, however they have improved that vastly and recently launched the Bayengage software which is very easy to use and learn.

I am a one person small business so it is hard for me to be an expert at everything and also have the time to implement the solutions. Having the crew at TargetBay on my team helping with collecting reviews, customer Q&A, and recovering abandoned carts is a huge help, among other things. Their expertise is what I have needed for years. They set it all up for me and we talk monthly to review performance and make changes if needed. I'm looking forward to a long term relationship. They work hard to help my business grow because if I grow then they grow too. Thank you to the entire team at TargetBay.

I have a little bit of a hard time navigating and understanding the back end of the system but that difficulty is mitigated by the excellent customer service they offer.

The reviews are invaluable for my business. They also have a lot of other features such as coupon popups, SMS marketing and retargeting ads. The TargetBay team is very easy to work with and cares about customer satisfaction.

Some of the UI is a bit confusing, and there's not a comprehensive help center with instructions. But the support is very responsive and helpful.

[sensitive content hidden] manages my email marketing beautifully! Every month she creates the most amazing email blasts to send to my list. She makes my life easier!

I don't have a negative comment about TargetBay's email marketing team.

The ease of use for getting reviews and ratings is awesome. Super user friendly and up to the date stats on sales and campaigns

Cost of services seems a touch hi but overall good experience

Overall, my experience has been nothing but great. Going forward with all things digital marketing, TargetBay will be a life-long friend of ours.

Service Offerings - The Service offerings and features are extremely competitive compared to others in this market. There is a great number of features you can get as well as with other competitors in the industry, BUT, this is just the beginning of where it starts to become...better Price - As the saying goes, you get what you pay for... I mean, logically it's true, right? I pay for $5 McDonald's meal and I'll get just that, a $5 McDonald's meal... But that's not what we normally translate this to, yeah? In today's standard, when you pay less (com[ared to competitors), you expect less quality of service or offerings. There is an exception to this rule, and that is TargetBay. What makes TargetBay standout of the crowd is this pricing, you really won't find anything close to the features you get for the easy, simple and affordable pricing you pay. They don't make it complicated with plans, it's straight foward. They don't tie you into lousy, scary, anxiety inducing contracts, again, a TargetBay winner. No hidden-fees, no upselling tactics, straightforward pricing and features you cannot normally get for the costs. Customer Service - Believe me when I say this, TargetBay's customer service is exceptional. You will not and cannot find better service anywhere. You feel at home, like family, like they mean the world to you and you mean the world to them. TargetBay excels beyond your imagination in this department. It's unworldly to have this level of attention, you're loved.

The software is growing, there will be quirks here and there, but the greatest of all is, you won't find a problem they cannot fix and won't try to help you out with. While bugs and glitches can happen anywhere in life, that's to be expected, but you won't be left with the lights off.

I think it excels in the support department...its what makes it the white glove option. Easy to use and implement because support is so good.

The tech is very solid but the tech support is absolutely stellar. If you can get [SENSITIVE CONTENT] to help you'll be more than half way home. He's there when you need him and he knows his stuff cold.

No complaints. I'd buy it again any day of the week and sometimes Sunday!

Very solid experience from first contact, to demo/sales cycle, to onboarding. The team genuinely wants to help and is skilled at doing so.

Having used other (better known) review platforms, I can say that this product is easy to configure and packaged to deliver full functionality without pricing tier games.

Not enough experience to say yet. Ironically, not having a lower priced entry point was my initial friction, but after getting burned with low end plan on Yotpo, I put a price on my time and sanity.

At first I was skeptical if this would be something that would benefit my eCommerce store. In the first month I realized how beneficial Target Bay services were to my company. Capturing emails, email campaigns, and reviews have added a tremendous amount of revenue to my company that would of otherwise been lost. I would highly recommend them to anyone looking for this type of service.

Love the analytics that show the results of any campaign we do. They also have great customer service if I ever need help!!

Some of the products are a little tricky to learn. But once you do it a few times it becomes pretty easy. Great things is you always have tech support that can walk you right through it.