About MyReviewEngine

MyReviewEngine is a reputation management solution that helps auto dealerships, medical, retail and other businesses collect and manage positive online reviews for products and services. The platform enables organizations to design and embed personalized review pages into email footers, shopping carts and websites.

MyReviewEngine lets enterprises send automated email and text invites to customers for providing feedback/ratings on Facebook, Google, Yelp and other online channels. Features include customer intent detection, bulk emails, daily review tracking, social media integration, automatic review sharing, custom segmenting layouts, and more. Additionally, businesses can integrate review widgets, stream real-time ratings on web pages and display positive revi...


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2 Reviews of MyReviewEngine

Overall rating

4.5 / 5 stars

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December 2019

Artur from KCS Computer Technology Inc.

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2019

KCS Experience with MyReviewEngine

Overall, my experience was good. The service did exactly what it advertised and it helped bring our Google Reviews average up to 4.5 stars. The only problem I have with this service is that our volume of customer information I can provide is nowhere near the amount recommended per week or per month at the moment.

Pros

I found that MyReviewEngine is a well designed and simple to use program. All you need to do is provide it a name and an email address to get started and it does the rest for you automatically. If needed, it has options that allow you to customize its behavior which is nice.

Cons

The one con I can think of, and it's not even that major to me, but I don't think the customer feedback tab ever worked for me. I could see that customers clicked the email and did a rating, but I could never see what ratings the customers left even if they didn't make a Google/Yelp review.

December 2019

Cortnee from CDL Real Estate Academy

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2019

CDL

Pros

Easy for clients to use. Helps get more reviews.

Cons

Hard/confusing to get everything set up.

Reasons for Switching to MyReviewEngine

They could do more for the company