# Best Review Management Software - 2026 Reviews & Pricing > Find the best Review Management Software for your organization. Compare top Review Management Software systems with customer reviews, pricing, and free demos. Source: https://www.softwareadvice.com/review-management/ --- [Home](https://www.softwareadvice.com/) / Review Management Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Review Management Software of 2026 Updated July 27, 2026 On this page 1. FrontRunners 2. Popular Comparisons 3. Buyers Guide 4. Related Software Filter products 255 results ### Compare Products Showing 1 - 25 of 255 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Sponsored**: Sorts listings by software vendors running active bidding campaigns, from the highest to lowest bid. Vendors who have paid for placement have a ‘Visit Website’ button, whereas unpaid vendors have a ‘Learn More’ button. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. ### Product: Hibu 3.96 [(82)](https://www.softwareadvice.com/website-builder/hibu-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Hibu Inc. uses extensive professional expertise and experience to provide small businesses across the US with technology-driven, integrated digital marketing. Our AI-enabled proprietary platform includes SEO, customer reviews, omnichannel advertising, automated email and text marketing, and more. Combining best-in-class technology, extensive professional expertise, and unmatched experience and data, Hibu delivers the digital marketing local businesses need - all from One Platform, One Provider. Check out Hibu's reviews and client testimonials to see how we're helping SMBs. Hibu is also a Meta Marketing Partner, Google Partner, Amazon Ads Partner, and Microsoft Advertising Elite Partner.... [Read more](https://www.softwareadvice.com/website-builder/hibu-profile/) ### Best rated features: Scoring 5.0 Template Management 5.0 Multi-Campaign 5.0 Design Management 3.8 ### Worst rated features: Social Marketing 1.0 Search Marketing 1.0 Budget Management 1.0 ROI Tracking 1.0 [See all features](https://www.softwareadvice.com/website-builder/hibu-profile/#key-features) ### Product: Applause ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Applause is an employee engagement platform designed to help businesses enhance frontline staff performance and customer service delivery. It is commonly used by field service industries such as pest control, lawn care, HVAC, and residential plumbing, where technicians play a key role in customer interactions. The platform includes real-time scorecards that give managers immediate insights into employee performance without requiring manual data analysis. Automated review collection tools gather customer feedback and link it to specific employees, helping businesses manage their online reputation. The employee mobile app allows staff to monitor their performance metrics, access spot bonuses, and use digital tipping features. Tools for measuring and improving Net Promoter Scores (NPS) support customer satisfaction tracking and response. The system provides performance analytics to monitor key metrics and organize customer feedback for ongoing improvement. An automated incentive feature delivers bonuses when employees meet performance goals, aligning recognition with service quality.... [Read more](https://www.softwareadvice.com/product/521634-Applause/) ### Product: Score My Reviews 4.91 [(81)](https://www.softwareadvice.com/review-management/score-my-reviews-profile/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Score My Reviews is a state-of-the-art review management software that uses SMS text and email messaging to get you more online reviews from your customers on the review sites that matter to your business. It offers the best price in the industry based on its features. The software monitors your reviews on different sites and will send notifications anytime you get a new review. Use the Score My Reviews platform to generate more legit 5-star reviews from your customers. If you are an agency, our white-label review management system can be used entirely under your brand.... [Read more](https://www.softwareadvice.com/review-management/score-my-reviews-profile/) ### Best rated features: Review Monitoring 4.9 Dashboard 4.9 Review Request 4.8 Review Notification 4.8 ### Worst rated features: Response Management 3.8 [See all features](https://www.softwareadvice.com/review-management/score-my-reviews-profile/#key-features) ### Premium $49.00/month The plan includes a free 7-day trial. ### Premium + $149.00/month A setup fee of $298 will be applied to two months of your subscription. [See full pricing details](https://www.softwareadvice.com/review-management/score-my-reviews-profile/#pricing-and-plans) ### Product: Birdeye 4.68 [(704)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. AI Coworkers → Do the Jobs Jay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location — without stretching your team thinner. Agents → Do the Work Each coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do — and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act — together — to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.... [Read more](https://www.softwareadvice.com/online-payment/birdeye-profile/) ### What users love - Centralized review collection tools - Responsive and knowledgeable assistance - User-friendly and intuitive interface ### To take in mind - Expensive for small businesses - Inconsistent service and follow-up - Difficult contract termination process ### Best rated features: Text Analysis 5.0 Campaign Analytics 5.0 For Sales/Marketing 5.0 Survey/Poll Management 5.0 ### Worst rated features: Audience Targeting 3.0 [See all features](https://www.softwareadvice.com/online-payment/birdeye-profile/#key-features) ### Starter Custom Pricing available upon request ### Growth Custom Pricing available upon request ### Dominate Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/online-payment/birdeye-profile/#pricing-and-plans) ### Product: GatherUp 4.56 [(41)](https://www.softwareadvice.com/survey/gatherup-profile/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary GatherUp is one platform that scales all aspects of your reputation management from listening to customers to understanding them to engaging with them so you can improve the customer experience across multiple businesses. Listen: Gather customer feedback from first party to third party reviews to NPS scores and surveys - Email requests - SMS requests - TextBack - Web-to-Text Widget - Monitor reviews on the most important sites - Monitor Google Business Profile Q&A Understand: Analyze customer feedback for actionable insights - Tag customers by theme or topic - Auto-tagging reviews - Performance reporting - Smart Insights - Filter reports by tag or keyword - Feedback and review notifications Engage: Leverage insights to attract, engage, and retain customers - AI-assisted review responses - SMS Marketing - Two-Way SMS Conversations - Display reviews on website using widgets - Location or tag-specific review widget - Social sharing... [Read more](https://www.softwareadvice.com/survey/gatherup-profile/) ### Best rated features: Campaign Management 5.0 Activity Dashboard 5.0 Customizable Questions 5.0 Scoring 5.0 [See all features](https://www.softwareadvice.com/survey/gatherup-profile/#key-features) ### Single location $99.00/month Rate for a business with only one location or profile within GatherUp ### Multi-location $25.00/month Pricing varies depending on number of locations. ### Agency $25.00 Agencies plan start at $300 per month for 5 locations/clients. [See full pricing details](https://www.softwareadvice.com/survey/gatherup-profile/#pricing-and-plans) ### Product: Opinew 4.79 [(42)](https://www.softwareadvice.com/reputation-management/opinew-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Opinew is a Shopify application that collects and displays product reviews with the option to add photos and videos from customers. We let you import from Amazon, AliExpress, and eBay, making it easy for DTC brands to syndicate all their online reviews in their Shopify store. We offer powerful email & SMS marketing automation tools to send review requests and never miss a chance to collect and display reviews from happy clients. Opinew comes with a beautiful set of highly-customizable widgets, ready to be displayed on your homepage, product pages and on a dedicated page to show all your reviews in one place. Our seamless integration with Google shopping will allow you to display stars ratings on google shopping pages making sure your product stands out and stays on top of the rankings. Opinew is designed to boost your conversions and store authority in a quick, easy-to-use way. Completely optimized for Shopify, our technology ensures that our review widgets don't affect your page load speeds and ranking scores on Google.... [Read more](https://www.softwareadvice.com/reputation-management/opinew-profile/) ### Best rated features: Third-Party Integrations 5.0 Review Badge Management 5.0 Multi-Channel Campaigns 5.0 Sentiment Analysis 5.0 ### Worst rated features: SMS Messaging 3.0 Engagement Tracking 4.0 [See all features](https://www.softwareadvice.com/reputation-management/opinew-profile/#key-features) ### Basic $9.00/month [See full pricing details](https://www.softwareadvice.com/reputation-management/opinew-profile/#pricing-and-plans) ### Product: Okendo 4.86 [(228)](https://www.softwareadvice.com/customer-loyalty/okendo-profile/reviews/) Best for:Review Monitoring ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Okendo is the customer marketing platform that helps Shopify brands turn shoppers into Superfans. By unifying Reviews, Loyalty, Referrals, Quizzes, and Surveys, Okendo makes it easy to showcase authentic customer feedback, reward loyalty, encourage advocacy, guide product discovery, and capture insights. Trusted by 17,000+ fast-growing brands, including SKIMS, Rhode, and Oh Polly, Okendo empowers brands to build thriving customer communities. With AI-powered insights, unified customer profiles, and 65+ integrations, Okendo helps brands personalize experiences, strengthen relationships, and drive long-term growth.... [Read more](https://www.softwareadvice.com/customer-loyalty/okendo-profile/) ### Best rated features: Ratings/Reviews 5.0 Email Reminders 5.0 Review Monitoring 4.9 API 4.9 ### Worst rated features: Reporting & Statistics 3.3 Data Import/Export 3.5 Customizable Reports 3.7 Customizable Branding 4.0 [See all features](https://www.softwareadvice.com/customer-loyalty/okendo-profile/#key-features) ### Essential $19.00/month The plan is for new stores wanting to drive sales with social proof. ### Growth $119.00/month The plan is for stores ready to accelerate review & UGC generation. ### Power $299.00/month The plan is for fast-growing brands with integrated tech-stacks & customization needs. [See full pricing details](https://www.softwareadvice.com/customer-loyalty/okendo-profile/#pricing-and-plans) ### Product: rater8 [rater8](https://www.softwareadvice.com/reputation-management/rater8-profile/) 4.98 [(183)](https://www.softwareadvice.com/reputation-management/rater8-profile/reviews/) Best for:Value for money ### Pricing availability Free trial: Not available Free version: Available Software Advice Summary rater8 is the industry's leading reputation management solution, designed to help healthcare organizations effortlessly cultivate patient reviews, collect feedback, and drive practice improvement. Through integrations with 100+ EHR and practice management systems, rater8 automatically sends review requests via text or email to patients immediately after checkout. Rather than letting patients choose where to leave a review, rater8's algorithm intelligently directs them to the review sites and listings that need the most attention across Google, Healthgrades, Vitals, and more. Healthcare organizations can quickly build a balanced online reputation, soar to the top of search results, and ultimately book more appointments — all without lifting a finger. rater8's user-friendly platform allows administrators to monitor and respond to patient reviews from a centralized dashboard. Advanced reporting offers beautiful visualizations for analyzing survey volume, net promoter scores, and star-ratings of providers. Gain better oversight, identify star performers, and improve practice operations. Benchmark and compare performance to peers to drive improvements in patient experience.... [Read more](https://www.softwareadvice.com/reputation-management/rater8-profile/) ### Best rated features: Widgets 5.0 Workflow Management 5.0 Review Badge Management 5.0 Reporting & Statistics 5.0 ### Worst rated features: Third-Party Integrations 4.0 Alerts/Notifications 4.0 [See all features](https://www.softwareadvice.com/reputation-management/rater8-profile/#key-features) ### Product: TrueReview [TrueReview](https://www.softwareadvice.com/reputation-management/truereview-profile/) 4.97 [(154)](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/) Best for:Review Notification ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary ✨ TrueReview is a user-friendly, all-in-one review management tool that makes it easy for businesses to collect, manage, and respond to customer feedback effortlessly. 🚀 TrueReview tracks customer interactions with your review requests and sends automated follow-up emails to boost engagement, helping you gather even more reviews! 🤖 Simplify your workflow by connecting TrueReview with your CRM via Zapier or using our API. Automatically send review requests when payments are received, jobs are completed, or any other trigger your CRM supports. 🤩 Respond to reviews with ease using our AI-powered Review Response Generator, which crafts personalized, thoughtful replies for you. ❤️ Turn your best reviews into stunning visual posts! Customize fonts, colors, and layouts to fit your brand and make your testimonials shine with our Social Review Post Generator.... [Read more](https://www.softwareadvice.com/reputation-management/truereview-profile/) ### Best rated features: Social Sharing 5.0 Ratings/Reviews 5.0 Hashtag Tracking 5.0 Review Badge Management 5.0 [See all features](https://www.softwareadvice.com/reputation-management/truereview-profile/#key-features) ### Starter $49.00/month ### Starter Annual $348.00/year ### Small Business $99.00/month [See full pricing details](https://www.softwareadvice.com/reputation-management/truereview-profile/#pricing-and-plans) ### Product: ClientCircle [ClientCircle](https://www.softwareadvice.com/customer-communications-mngt/rocket-referrals-profile/) 4.91 [(121)](https://www.softwareadvice.com/customer-communications-mngt/rocket-referrals-profile/reviews/) Best for:Ease of use ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary ClientCircle is complete suite of sales, marketing, and communications tools and services that help insurance agencies grow. We help insurance agents manage the full customer journey—from prospecting to cross sales to building long-term, meaningful relationships. Whether you’re an insurance carrier, an aggregator, a management system or another group interested in a custom tool, we have you covered. Think: your company's branding, single-sign on, custom libraries, webinars and education for your members, consolidated billing and reports, custom features and integrations, the list goes on. With ClientCircle, you'll have happier clients and more sales. Made for insurance.... [Read more](https://www.softwareadvice.com/customer-communications-mngt/rocket-referrals-profile/) ### Best rated features: Negative Feedback Management 5.0 Review Notification 5.0 Contact Management 5.0 Chat/Messaging 5.0 [See all features](https://www.softwareadvice.com/customer-communications-mngt/rocket-referrals-profile/#key-features) ### Product: AiTrillion [AiTrillion](https://www.softwareadvice.com/customer-advocacy/aitrillion-profile/) 4.92 [(77)](https://www.softwareadvice.com/customer-advocacy/aitrillion-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary AiTrillion is an all-in-one marketing automation platform to boost the impact of eCommerce marketing across the entire customer lifecycle by leveraging user data, automation, AI/ML, and personalized techniques. This platform is designed for Shopify store owners, eCommerce Shopify sellers, and online Shopify stores.... [Read more](https://www.softwareadvice.com/customer-advocacy/aitrillion-profile/) ### Best rated features: Real-Time Reporting 5.0 Performance Metrics 5.0 Customizable Fields 5.0 Email Management 5.0 ### Worst rated features: Gamification 4.0 Engagement Tracking 4.0 Customizable Templates 4.0 Social Marketing 4.0 [See all features](https://www.softwareadvice.com/customer-advocacy/aitrillion-profile/#key-features) ### Product: Shopper Approved [Shopper Approved](https://www.softwareadvice.com/reputation-management/shopper-approved-profile/) 4.86 [(132)](https://www.softwareadvice.com/reputation-management/shopper-approved-profile/reviews/) Best for:Customer support ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Shopper Approved is a cloud-based solution that allows businesses to collect, manage and actively promote reviews and ratings from their online customers. From the Shopper Approved platform, teams can create widgets to be displayed on websites while choosing the specific ratings and reviews they want to show. Shopper Approved automatically generates SEO-optimized landing pages based around reviews on products and services posted by customers. Newly created landing pages are automatically spidered by Google, Bing and Yahoo, opening up new SEO keyword opportunities for businesses.... [Read more](https://www.softwareadvice.com/reputation-management/shopper-approved-profile/) ### Best rated features: Multi-Channel Marketing 5.0 Activity Tracking 5.0 Customizable Forms 5.0 Feedback Management 5.0 ### Worst rated features: Engagement Tracking 4.0 Alerts/Notifications 4.0 [See all features](https://www.softwareadvice.com/reputation-management/shopper-approved-profile/#key-features) ### Basic Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/reputation-management/shopper-approved-profile/#pricing-and-plans) ### Product: NiceJob [NiceJob](https://www.softwareadvice.com/review-management/nicejob-profile/) 4.86 [(203)](https://www.softwareadvice.com/review-management/nicejob-profile/reviews/) Best for:Features ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary NiceJob is a cloud-based reputation management solution that helps organizations manage reviews, referrals and sales. Key features include emailed review invitations, review reminders, reputation monitoring, website integration, SMS messages with photos, custom invite templates, social accounts and more. NiceJob features automated emails and text messages that trigger customers to leave reviews. Reminders are sent if customers don’t leave a review. Users can create customer stories using photos, comments and tags in the reviews. Customer stories can be published to the website and selected stories can be shared to Facebook, Twitter and LinkedIn as well. NiceJob distributes reviews on sites with the help of a review funnel. The solution automates marketing by integrating with apps such as JOBBER, FieldPulse, Zendesk, Quickbooks, Zapier and Housecall Pro. NiceJob provides its services on a monthly subscription basis. Support is provided via email, live chat, online documents and an online help desk.... [Read more](https://www.softwareadvice.com/review-management/nicejob-profile/) ### Best rated features: Communication Management 5.0 Social Media Monitoring 5.0 Complaint Monitoring 5.0 Loyalty Program 5.0 ### Worst rated features: Reporting & Statistics 3.0 Alerts/Notifications 3.0 Activity Dashboard 4.0 [See all features](https://www.softwareadvice.com/review-management/nicejob-profile/#key-features) ### Reviews $75.00/month \- Get 4x more reviews and up to 2x more customers - Automate review requests and follow-up reminders - Feature reviews on your website with social proof widgets - Automate social sharing of your top reviews - Monitor reviews across the web for quick action... [Read more](https://www.softwareadvice.com/review-management/nicejob-profile/#pricing-and-plans) ### Pro $125.00/month \- All the benefits of Reviews PLUS: - Generate repeat business with automated booking reminders - Automate customer referrals with referral campaigns - Reward loyal customers with automated gifting - Get in-depth competitor SEO insights and topics tracking - Automate review replies with AI... [Read more](https://www.softwareadvice.com/review-management/nicejob-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/review-management/nicejob-profile/#pricing-and-plans) ### Product: Emitrr [Emitrr](https://www.softwareadvice.com/call-center/emitrr-profile/) 4.84 [(150)](https://www.softwareadvice.com/call-center/emitrr-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Emitrr is designed for local businesses wanting to acquire new customers, retain existing customers, and keep schedules. It aims to provide a seamless process of customer engagement and interaction. Businesses can acquire new customers by using the software to send text messages, convert missed calls and webchat to text, engage in text message marketing, collect reviews, and manage and monitor reputations. With customer recall and reactivation features, Emitrr helps retain customers. It is designed to keep schedules full by sending reminders and following up with text messages. Businesses may experience an average 90% reduction in no-shows. Emitrr eliminates the need for multiple platforms to manage a business or engage with customers as it integrates with 1000+ local business CRM, EHR, scheduling software, etc. There are no setup fees for Emitrr and businesses can access round-the-clock support.... [Read more](https://www.softwareadvice.com/call-center/emitrr-profile/) ### Best rated features: Call Recording 5.0 Dashboard 5.0 Real-Time Analytics 5.0 Voice Mail 5.0 [See all features](https://www.softwareadvice.com/call-center/emitrr-profile/#key-features) ### Product: TargetBay [TargetBay](https://www.softwareadvice.com/email-marketing/targetbay-profile/) 4.88 [(77)](https://www.softwareadvice.com/email-marketing/targetbay-profile/reviews/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary TargetBay is an email marketing platform that makes it easy for businesses to send targeted email messages to their customers and leads. The platform's powerful automation engine helps you generate more revenue by driving more traffic, while its lead generation tools help boost your business's sales. TargetBay offers personalized messages based on customer behavior, helping businesses drive sales. It also provides analytics allowing supervisors to make informed decisions based on real data in real time.... [Read more](https://www.softwareadvice.com/email-marketing/targetbay-profile/) ### Best rated features: Reminders 5.0 Promotions Management 5.0 SEO Management 5.0 Reviews Management 5.0 [See all features](https://www.softwareadvice.com/email-marketing/targetbay-profile/#key-features) ### BayReviews (Free) $0.00 ### BayReviews (Growth) $99.00/month ### BayReviews (Professional) $199.00/month [See full pricing details](https://www.softwareadvice.com/email-marketing/targetbay-profile/#pricing-and-plans) ### Product: ReputationStacker [ReputationStacker](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/) 4.92 [(50)](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary ReputationStacker’s reputation management software helps businesses get more reviews, rank higher in local search, and win more customers... automatically. It is a completely hands-off system designed to scale effortlessly, making it especially powerful for local businesses, multi-location brands, and healthcare organizations looking to boost reviews, improve customer experience, and dominate local search. • Automated Campaigns → Save Time & Drive Volume: Automatically triggers SMS and email review invitations, allowing you to focus on running your business while the system consistently drives new reviews on Google, Facebook, and other major platforms. • AI Review Replies & Sentiment Reports → Smart CX Management: Streamline your response workflow with intelligent AI review replies, while detailed sentiment reports turn qualitative feedback and NPS surveys into quantified, actionable data to resolve issues privately. • Multi-Location Control → Protect Brand Consistency: Centralizes review monitoring and customer experience tracking for thousands of locations in a single dashboard, ensuring a stellar online reputation across your entire brand footprint. • Granular Permissions → Delegate Safely: Uses a secure, four-tier user permission structure, allowing you to safely delegate local review management to staff, location managers, or franchise owners without losing control of your master account settings. • Workflow Integrations → Eliminate Manual Effort: Seamlessly connects with your CRM, POS, or practice management software to run in the background, automatically turning daily transactions into new review opportunities. By unifying automated review acquisition with powerful customer experience tools, ReputationStacker turns feedback into your strongest growth engine. Whether you are managing a single local storefront or coordinating thousands of franchise locations, the platform gives you the tools to listen to your customers, improve operational performance, and dominate local search.... [Read more](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/) ### Best rated features: Scoring 5.0 Social Sharing 5.0 Multi-Channel Distribution 5.0 Dashboard 5.0 ### Worst rated features: Media Monitoring 2.0 [See all features](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/#key-features) ### Lite $63.00/month Free trial is available ### Standard $79.00/month Free trial is available ### Professional $99.00/month Free trial is available [See full pricing details](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/#pricing-and-plans) ### Product: Broadly [Broadly](https://www.softwareadvice.com/review-management/broadly-profile/) 4.78 [(336)](https://www.softwareadvice.com/review-management/broadly-profile/reviews/) Best for:SMS Messaging ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Broadly is a reputation management solution that helps businesses in automotive, construction, medicine and other industries streamline operations related to lead capture, mobile payments and feedback collection. It provides a built-in web chat functionality, which enables sales representatives to establish two-way communication with prospects and customers. Broadly allows organizations to collect customer reviews via email or text and publish them across multiple online platforms, including Google, Facebook, TripAdvisor and Nextdoor. It lets staff members maintain a database of customer contact details and interaction history. Additionally, managers and supervisors can use the reporting module to gain insights into customer recommendations, weekly reviews, customer interactions and employee performance. Broadly facilitates integration with several third-party solutions, such as Quickbooks, Dentrix, NapaTracs, ServiceMonster and more. It also provides iOS and Android mobile applications, which allows local businesses to manage activities remotely. Pricing is available on request and support is extended via phone and email.... [Read more](https://www.softwareadvice.com/review-management/broadly-profile/) ### Best rated features: Customer History 5.0 Real-time Consumer-facing Chat 4.9 SMS Messaging 4.8 Review Request 4.8 ### Worst rated features: Email Management 4.0 Campaign Management 4.0 Monitoring 4.0 [See all features](https://www.softwareadvice.com/review-management/broadly-profile/#key-features) ### Basic $249.00/month [See full pricing details](https://www.softwareadvice.com/review-management/broadly-profile/#pricing-and-plans) ### Product: Great Recruiters [Great Recruiters](https://www.softwareadvice.com/hr/great-recruiters-profile/) 4.92 [(51)](https://www.softwareadvice.com/hr/great-recruiters-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Great Recruiters is a cloud-based platform that helps businesses of all sizes streamline reputation and experience management operations. It enables employees to convert candidates’ reviews and ratings into actionable insights. The centralized dashboard allows managers to access user accounts, automate review requests and generate custom reports. Great Recruiters lets administrators analyze scores and ratings to provide recruiter rankings and automatically send notifications to users via a unified platform. Additionally, it offers a variety of features such as candidate management, job posting, analytics, review monitoring, sentiment analysis and more. Great Recruiters facilitates integration with several third-party platforms such as Bullhorn, Herefish, Staffing Future and more. Pricing is available on request and support is extended via phone, email and other online measures.... [Read more](https://www.softwareadvice.com/hr/great-recruiters-profile/) ### Best rated features: Job Posting 5.0 Candidate Management 5.0 Interview Management 5.0 Search/Filter 5.0 [See all features](https://www.softwareadvice.com/hr/great-recruiters-profile/#key-features) ### Product: Revyoos [Revyoos](https://www.softwareadvice.com/product/492641-Revyoos/) 4.95 [(40)](https://www.softwareadvice.com/product/492641-Revyoos/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Revyoos is a review aggregator designed for vacation rental property managers and hosts. It automatically collects and consolidates verified reviews from online travel agencies and review platforms such as Airbnb, Booking.com, VRBO, Expedia, TripAdvisor, Google My Business and Trustpilot. The platform caters to the unique needs of the vacation rental industry, helping property managers and hosts manage their online reputation, improve search visibility and drive more direct bookings. Revyoos offers features to help vacation rental businesses effectively manage their reviews. The platform provides customizable review widgets that can be integrated into property websites, displaying all verified reviews and ratings in one place. Revyoos also utilizes advanced sentiment analysis to provide insights into customer feedback, empowering property managers to make data-driven decisions.... [Read more](https://www.softwareadvice.com/product/492641-Revyoos/) ### Best rated features: Widgets 5.0 Sentiment Analysis 5.0 For Vacation Rentals 5.0 Reservations Management 5.0 ### Worst rated features: Response Management 3.8 [See all features](https://www.softwareadvice.com/product/492641-Revyoos/#key-features) ### Basic €4.00/month [See full pricing details](https://www.softwareadvice.com/product/492641-Revyoos/#pricing-and-plans) ### Product: Chekkit [Chekkit](https://www.softwareadvice.com/customer-communications-mngt/chekkit-profile/) 4.84 [(82)](https://www.softwareadvice.com/customer-communications-mngt/chekkit-profile/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Chekkit is a cloud-based reputation management solution that caters to service-oriented businesses such as dentists, chiropractors, brokers and more. Key features include campaign management, response management, review monitoring and sentiment analysis. Chekkit helps users to capture leads and save their website visitors' names and contact numbers. The solution also provides users with a live-chat widget that can be added to their websites and be used to respond to different customer queries. Additionally, Chekkit offers users negative feedback management functionality and an internal dashboard that helps them to keep track of their business procedures from a single place. It also provides users with mobile applications for Android and iOS devices. Services to users are offered on a monthly subscription basis that includes support via phone and email.... [Read more](https://www.softwareadvice.com/customer-communications-mngt/chekkit-profile/) ### Best rated features: Customizable Branding 5.0 Response Management 5.0 Real-Time Notifications 5.0 Text Analysis 5.0 [See all features](https://www.softwareadvice.com/customer-communications-mngt/chekkit-profile/#key-features) ### Chekkit Basic $149.00/month Month-to-month billing ### Chekkit Premium $229.00/month Month-to-month billing [See full pricing details](https://www.softwareadvice.com/customer-communications-mngt/chekkit-profile/#pricing-and-plans) ### Product: Grade.us [Grade.us](https://www.softwareadvice.com/marketing/grade-us-profile/) 4.77 [(244)](https://www.softwareadvice.com/marketing/grade-us-profile/reviews/) Best for:Features ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Grade.us is a cloud-based review and reputation management solution designed for businesses of all sizes. It offers feedback collection, multi-channel management and campaign management within a suite. Users can collect customer reviews from multiple channels such as emails and SMS campaigns. The software also offers review management, which allows users to create drip campaigns for review acquisition. Review streamlining lets users select and publish reviews on social media sites. The product also offers integration with Wordpress. Review reporting tools allow users to track recently published reviews on third-party websites. Users can also create customized reports on campaign performance, such as click-through and conversion rates. Grade.us is available in three different pricing plans: Professional for marketers, Agency for local agencies and SEO and Partner for large agencies and franchises.... [Read more](https://www.softwareadvice.com/marketing/grade-us-profile/) ### Best rated features: Monitoring 5.0 API 5.0 Social Media Monitoring 5.0 Review Monitoring 5.0 ### Worst rated features: Sentiment Analysis 1.0 Review Request 1.0 Dashboard 1.0 Negative Feedback Management 3.0 [See all features](https://www.softwareadvice.com/marketing/grade-us-profile/#key-features) ### Solo $110.00/month The plan is for single location owners and business marketers who wish to build an online reputation.... [Read more](https://www.softwareadvice.com/marketing/grade-us-profile/#pricing-and-plans) ### Professional $60.00/month The plan is for marketers, consultants, and small agencies to build a solid online reputation. ### Agency $40.00/month Plan meant for small and mid sized firms, businesses set in multiple locations, local SEOs, etc. [See full pricing details](https://www.softwareadvice.com/marketing/grade-us-profile/#pricing-and-plans) ### Product: Nicereply [Nicereply](https://www.softwareadvice.com/survey/nicereply-profile/) 4.75 [(283)](https://www.softwareadvice.com/survey/nicereply-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Don't miss out on opportunities to grow and improve by collecting immediate feedback. Use simple one-click CSAT, CES & NPS surveys from Nicereply to increase the volume of insights you receive. Set up once, collect forever. Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot, and Buffer to measure and improve the quality of their customer experience. - Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS), and Customer Effort Score (CES) per agent, team, country, product line or company-wide - Use Post-resolution email surveys to survey your customers automatically after you resolve a ticket, conversation, chat, deal, etc. Once set, you don’t have to do a thing. - Use In-signature surveys to ask customers for feedback at the bottom of every email. Act quickly to turn a conversation around, when it starts to derail. - Use survey link URLs & turn any customer touchpoint into an opportunity to gather feedback about the brand and customer experience. - Get real-time feedback on your website's user experience. Nicereply's website pop-up surveys can help you convert more customers by improving your website & software's usability. - Increase your survey response rates by 200% by combining in-signature surveys and post-resolution email surveys without sending more emails. - Integrate Nicereply with your CRM system. Nicereply integrates with all the popular solutions like Zendesk, Front, LiveAgent, Freshdesk, Pipedrive, Helpscout, and more. - See your data in your CRM software and set automation based on the scores & feedback. - Fully customize your surveys in terms of branding, visuals, survey questions, rating scales, and metrics. - See all your CSAT, CES, and NPS data in a clean, easy-to-navigate dashboard. - Recognize your best agents with leaderboards and drill-downs stats per team and agent. - Stay on top of customer experience with regular reports and notifications delivered directly to an email inbox, or slack / MS teams channel. - Measure the performance of your automated emails. You can see how many automated surveys were sent, opened, and answered. - There are no complicated plan tiers or gating. You can use any integration with any Nicereply plan.... [Read more](https://www.softwareadvice.com/survey/nicereply-profile/) ### What users love - Actionable customer insight collection - User-friendly and intuitive design - Team metrics and accountability ### To take in mind - Inconsistent and unfair rating system ### Best rated features: Multi-Language 5.0 Real-Time Notifications 5.0 CRM 5.0 Multi-Channel Data Collection 5.0 ### Worst rated features: Dashboard 3.5 Visual Analytics 4.0 Email Marketing 4.0 Predictive Analytics 4.0 [See all features](https://www.softwareadvice.com/survey/nicereply-profile/#key-features) ### Starter $59.00/month 3 User Seats & 100 Survey Responses/Month (equals surveying approx. 1000 customers) ### Essential $119.00/month 10 User Seats & 250 Survey Responses/Month (equals surveying approx. 2500 customers) ### Growth $239.00/month 25 User Seats & 1000 Survey Responses/Month (equals surveying approx. 10 000 customers) [See full pricing details](https://www.softwareadvice.com/survey/nicereply-profile/#pricing-and-plans) ### Product: InputKit [InputKit](https://www.softwareadvice.com/marketing/inputkit-profile/) 4.89 [(38)](https://www.softwareadvice.com/marketing/inputkit-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary InputKit is a SaaS solution that enhances companies' global customer and employee experiences while bolstering their online reputation. Through the utilization of InputKit, organizations have the ability to create an extraordinary impact that resonates with both their customers and employees. At the core of business triumph lies the people who constitute it. Establishing effective methods for listening and collecting feedback is paramount for continuous evolution and innovation within an organization. Today, delivering an exceptional customer experience is not just an option but a necessity for retaining and attracting new clientele. Equip yourself with the tools for success by integrating InputKit into operations. The technological solution is designed to help users realize customer experience aspirations while placing people at the forefront of strategic decisions.... [Read more](https://www.softwareadvice.com/marketing/inputkit-profile/) ### Best rated features: Complaint Monitoring 5.0 Customizable Reports 5.0 Customizable Fields 5.0 Reporting & Statistics 5.0 ### Worst rated features: Multi-Language 3.0 [See all features](https://www.softwareadvice.com/marketing/inputkit-profile/#key-features) ### Product: Superchat [Superchat](https://www.softwareadvice.com/conversational-marketing/superchat-profile/) 4.77 [(293)](https://www.softwareadvice.com/conversational-marketing/superchat-profile/reviews/) Best for:Value for money ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Superchat gives businesses the tools they need to communicate efficiently with customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience. The most relevant communication and messaging channels are combined in one inbox. Apart from customer communication, Superchat makes messenger marketing accessible for all businesses. Our campaign feature is easy to use and WhatsApp newsletter messages are created within a couple of minutes. In addition, our platform offers easy ways to generate and manage new online reviews.... [Read more](https://www.softwareadvice.com/conversational-marketing/superchat-profile/) ### Best rated features: Ticket Management 5.0 Negative Feedback Management 5.0 Real-Time Updates 5.0 Template Management 5.0 ### Worst rated features: Customizable Branding 3.0 [See all features](https://www.softwareadvice.com/conversational-marketing/superchat-profile/#key-features) ### Basic €79.00/month Perfect for small teams that are getting started. 79€ if you commit to a yearly contract. ### Professional €129.00/month [See full pricing details](https://www.softwareadvice.com/conversational-marketing/superchat-profile/#pricing-and-plans) ### Product: Revi [Revi](https://www.softwareadvice.com/product/346699-Revi/) 4.80 [(76)](https://www.softwareadvice.com/product/346699-Revi/reviews/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Revi is a review management platform for online shops. Users are able to leave a verified product and/or customer service experience review after a purchase. Reviews build customer trust and online reputation. Revi has launched offline reviews meant for physical stores. Customers are able to leave a review of their store experience and the products/services purchased. Additionally, customers are able to read previous reviews before they purchase a product/service and make better decisions.... [Read more](https://www.softwareadvice.com/product/346699-Revi/) ### Best rated features: Review Monitoring 5.0 Dashboard 5.0 Review Request 5.0 Negative Feedback Management 5.0 ### Worst rated features: Social Sharing 4.0 Response Management 4.0 Activity Tracking 4.0 [See all features](https://www.softwareadvice.com/product/346699-Revi/#key-features) ### Basic €19.00/month [See full pricing details](https://www.softwareadvice.com/product/346699-Revi/#pricing-and-plans) 1 [2](https://www.softwareadvice.com/review-management/?page=2)[3](https://www.softwareadvice.com/review-management/?page=3)[4](https://www.softwareadvice.com/review-management/?page=4)[5](https://www.softwareadvice.com/review-management/?page=5) ... [11](https://www.softwareadvice.com/review-management/?page=11) ## Popular Comparisons [ FieldPulse vs Jobber ](https://www.softwareadvice.com/field-service/fieldpulse-profile/vs/jobber/)[ Broadly vs Trustpilot ](https://www.softwareadvice.com/review-management/broadly-profile/vs/trustpilot/)[ Brand24 vs Birdeye ](https://www.softwareadvice.com/online-payment/birdeye-profile/vs/brand24/)[ Podium vs Grade.us ](https://www.softwareadvice.com/marketing/grade-us-profile/vs/podium/)[ Weave vs Solutionreach ](https://www.softwareadvice.com/compare/158992-Weave/vs/318574-solutionreach-dental/) ## Your Guide to Top Review Management Software, April 2025 Software Advice uses reviews from real software users to highlight the top-rated Review Management products in North America. [Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/) #### Explore FrontRunners - [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) - [Broadly](https://www.softwareadvice.com/review-management/broadly-profile/) - [Chekkit](https://www.softwareadvice.com/customer-communications-mngt/chekkit-profile/) - [Emitrr](https://www.softwareadvice.com/call-center/emitrr-profile/) - [GatherUp](https://www.softwareadvice.com/survey/gatherup-profile/) - [GiveMe5.ai](https://www.softwareadvice.com/product/186583-GiveMe5-ai/) - [NiceJob](https://www.softwareadvice.com/review-management/nicejob-profile/) - [Oggvo](https://www.softwareadvice.com/review-management/oggvo-profile/) - [Okendo](https://www.softwareadvice.com/customer-loyalty/okendo-profile/) - [Revyoos](https://www.softwareadvice.com/product/492641-Revyoos/) - [Score My Reviews](https://www.softwareadvice.com/review-management/score-my-reviews-profile/) - [Text Request](https://www.softwareadvice.com/internal-communications/text-request-profile/) - [TrueReview](https://www.softwareadvice.com/reputation-management/truereview-profile/) - [Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) - [Yotpo](https://www.softwareadvice.com/marketing/yotpo-profile/) “Usability” includes user ratings for Functionality and Ease of Use. “Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money. Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication. No data available from upc ### Related Review Management Software - [Customer Loyalty Software](https://www.softwareadvice.com/customer-loyalty/) - [Influencer Marketing Software](https://www.softwareadvice.com/influencer-marketing/) - [Public Relations Software](https://www.softwareadvice.com/public-relations/) - [Reputation Management Software](https://www.softwareadvice.com/reputation-management/) - [Social Listening Tools Software](https://www.softwareadvice.com/social-listening-tools/) - [Social Media Analytics Tools Software](https://www.softwareadvice.com/marketing/social-media-analytics-tools-comparison/) - [Social Media Marketing Software](https://www.softwareadvice.com/marketing/social-media-marketing-comparison/) - [Social Media Monitoring Software](https://www.softwareadvice.com/social-media-monitoring/)