---
title: "Best Review Management Software - 2026 Reviews & Pricing"
description: "Find the best Review Management Software for your organization. Compare top Review Management Software systems with customer reviews, pricing, and free demos."
source_url: "https://www.softwareadvice.com/review-management/"
page_type: "category"
language: "en"
---

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Review Management Software

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

# Best Review Management Software of 2026

Updated August 13, 2026

On this page

1.  FrontRunners
2.  Popular Comparisons
3.  Buyers Guide
4.  Related Software

Filter products

263 results

### Compare Products

Showing 1 - 25 of 263 products

#### Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1000
    
-   1000+
    

#### Pricing Options

-   $$$$$
    
-   $$$$$
    
-   $$$$$
    
-   $$$$$
    
-   $$$$$
    

### Compare Products

Sort by

**Sponsored**: Sorts listings by software vendors running active bidding campaigns, from the highest to lowest bid. Vendors who have paid for placement have a ‘Visit Website’ button, whereas unpaid vendors have a ‘Learn More’ button.  
  
**Reviews**: Sorts listings by the number of user reviews we have published, greatest to least.  
  
**Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest.  
  
**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

### Product: Score My Reviews

4.91

[(81)](https://www.softwareadvice.com/review-management/score-my-reviews-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Score My Reviews is a state-of-the-art review management software that uses SMS text and email messaging to get you more online reviews from your customers on the review sites that matter to your business. It offers the best price in the industry based on its features. The software monitors your reviews on different sites and will send notifications anytime you get a new review. Use the Score My Reviews platform to generate more legit 5-star reviews from your customers. If you are an agency, our white-label review management system can be used entirely under your brand.... [Read more](https://www.softwareadvice.com/review-management/score-my-reviews-profile/)

### Best rated features:

Review Monitoring

4.9

Dashboard

4.9

Review Request

4.8

Review Notification

4.8

### Worst rated features:

Response Management

3.8

[See all features](https://www.softwareadvice.com/review-management/score-my-reviews-profile/#key-features)

### Premium

$49.00/month

The plan includes a free 7-day trial.

### Premium +

$149.00/month

A setup fee of $298 will be applied to two months of your subscription.

[See full pricing details](https://www.softwareadvice.com/review-management/score-my-reviews-profile/#pricing-and-plans)

### Product: Hibu

4.0

[(85)](https://www.softwareadvice.com/website-builder/hibu-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Hibu Inc. uses extensive professional expertise and experience to provide small businesses across the US with technology-driven, integrated digital marketing. Our AI-enabled proprietary platform includes SEO, customer reviews, omnichannel advertising, automated email and text marketing, and more. Combining best-in-class technology, extensive professional expertise, and unmatched experience and data, Hibu delivers the digital marketing local businesses need - all from One Platform, One Provider. Check out Hibu's reviews and client testimonials to see how we're helping SMBs. Hibu is also a Meta Marketing Partner, Google Partner, Amazon Ads Partner, and Microsoft Advertising Elite Partner.... [Read more](https://www.softwareadvice.com/website-builder/hibu-profile/)

### Best rated features:

Real-Time Analytics

5.0

Conversion Tracking

5.0

Template Management

5.0

Multi-Campaign

5.0

### Worst rated features:

Search Marketing

1.0

Budget Management

1.0

Social Marketing

1.0

[See all features](https://www.softwareadvice.com/website-builder/hibu-profile/#key-features)

### Product: Birdeye

4.69

[(705)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/)

Best for:Small businesses

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. AI Coworkers → Do the Jobs Jay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location — without stretching your team thinner. Agents → Do the Work Each coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do — and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act — together — to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.... [Read more](https://www.softwareadvice.com/online-payment/birdeye-profile/)

### What users love

-   Centralized review collection tools
-   Responsive and helpful support team
-   User-friendly and intuitive interface

### To take in mind

-   Expensive for small businesses
-   Unreliable service and communication
-   Difficult contract cancellation process

### Best rated features:

Text Analysis

5.0

Campaign Analytics

5.0

For Sales/Marketing

5.0

Survey/Poll Management

5.0

### Worst rated features:

Audience Targeting

3.0

[See all features](https://www.softwareadvice.com/online-payment/birdeye-profile/#key-features)

### Starter

Custom

Pricing available upon request

### Growth

Custom

Pricing available upon request

### Dominate

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/online-payment/birdeye-profile/#pricing-and-plans)

### Product: Reviewpro Reputation

4.0

[(6)](https://www.softwareadvice.com/product/200887-Reviewpro-Reputation/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Reviewpro Reputation is the leading guest experience management software helping hospitality become more profitable by gathering and understanding guest feedback data. The Shiji ReviewPro platform includes Hotel Reputation, Guest Surveys, Case Management and Guest Communications. With a decade of experience and investment in innovation, we continue to be the benchmark of the industry. Together, we reimagine the digital guest experience. Join us.​ Analyze, understand, and measure online reputation results using the Global Review Index️, a proprietary algorithm based on data collected from 45 languages across 140 review sites. Benchmark competitors, make data driven decisions, and watch your reputation and revenue grow. ​ Leverage powerful semantic technology to dig deep into the meaning of reviews and understand your guests' experience in key areas. Combine qualitative data (review content) and quantitative data (review scores) to measure what is having everyday impact on the guest experience at your property and on your business. Benchmark your results against your competitor set and see how you measure up in multiple categories, and sources. Other features include customizable response templates, mobile access, personalized alerts, KPI tracking, and more. What started over a decade ago with the singular product, Hotel Reputation, grew over the years into the leading guest experience management suite trusted by 60,000 global accommodation providers and destinations. The addition of Guest Surveys, Case Management and Guest Communications gradually expanded Shiji ReviewPro into an end-to-end platform to manage guest needs at every stage of the guest journey. All these solutions are built with secure, robust and reliable technology to support hoteliers in their aim of improving the guest experience, whether used as a unified platform or as stand-alone products.​... [Read more](https://www.softwareadvice.com/product/200887-Reviewpro-Reputation/)

### Best rated features:

Multi-Location

5.0

Template Management

5.0

Response Management

5.0

Review Monitoring

4.5

### Worst rated features:

Third-Party Integrations

3.0

Keyword Tracking

3.0

Real-Time Notifications

4.0

Reporting/Analytics

4.0

[See all features](https://www.softwareadvice.com/product/200887-Reviewpro-Reputation/#key-features)

### Product: Applause

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Applause is an employee engagement platform designed to help businesses enhance frontline staff performance and customer service delivery. It is commonly used by field service industries such as pest control, lawn care, HVAC, and residential plumbing, where technicians play a key role in customer interactions. The platform includes real-time scorecards that give managers immediate insights into employee performance without requiring manual data analysis. Automated review collection tools gather customer feedback and link it to specific employees, helping businesses manage their online reputation. The employee mobile app allows staff to monitor their performance metrics, access spot bonuses, and use digital tipping features. Tools for measuring and improving Net Promoter Scores (NPS) support customer satisfaction tracking and response. The system provides performance analytics to monitor key metrics and organize customer feedback for ongoing improvement. An automated incentive feature delivers bonuses when employees meet performance goals, aligning recognition with service quality.... [Read more](https://www.softwareadvice.com/product/521634-Applause/)

### Applause Engage

Custom

Pricing available upon request

Turn customer feedback into stronger relationships, better experiences, and measurable growth. Applause Engage helps you generate more 5-star reviews, capture feedback through NPS, and reward great service instantly with tipping and bonuses. With referrals and scorecards lite, you’ll motivate your team while growing loyalty and visibility. Add the Boost add-on to capture pre-qualified leads and drive revenue growth.... [Read more](https://www.softwareadvice.com/product/521634-Applause/#pricing-and-plans)

### Applause Perform

Custom

Pricing available upon request

Track performance. Motivate your team. Deliver better service. Give your technicians real-time performance data so they know exactly what to focus on and can align their work with the goals that matter most. Managers can use AI to ask questions of all performance data and see which locations excel, who needs coaching, and which team members are outperforming, without manual data analysis.... [Read more](https://www.softwareadvice.com/product/521634-Applause/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/product/521634-Applause/#pricing-and-plans)

### Product: ReviewInc

4.80

[(35)](https://www.softwareadvice.com/customer-communications-mngt/reviewinc-profile/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

ReviewInc is a reputation and review management software designed to help businesses manage their online presence. It supports industries such as automotive, dental, healthcare, legal, veterinary, and professional services. The platform is suitable for businesses of all sizes, from single-location operations to large enterprises with multiple locations. The software includes tools for monitoring reviews on platforms such as Google, Facebook, and industry-specific sites. It provides real-time alerts and detailed reporting. Features for collecting reviews include AI-assisted requests, QR code functionality, and NFC tag support. It also offers business listings management to centralize information across major platforms, improving local search visibility. Reviews can be shared across multiple platforms using amplification tools. Communication tools include email and text messaging, contactless check-in options, and web-based contact forms. Smart AI technology automates tasks related to reviews, listings, and customer engagement. The platform provides analytics and reporting features, offering insights into reputation metrics and local search performance to help businesses evaluate their online presence.... [Read more](https://www.softwareadvice.com/customer-communications-mngt/reviewinc-profile/)

### Best rated features:

NPS Survey Structure

5.0

Template Management

5.0

Surveys & Feedback

5.0

Widgets

5.0

### Worst rated features:

Campaign Management

1.0

Social Sharing

3.3

Multi-Channel Campaigns

3.5

[See all features](https://www.softwareadvice.com/customer-communications-mngt/reviewinc-profile/#key-features)

### Product: TrueReview

4.97

[(155)](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/)

Best for:Review Notification

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

✨ TrueReview is a user-friendly, all-in-one review management tool that makes it easy for businesses to collect, manage, and respond to customer feedback effortlessly. 🚀 TrueReview tracks customer interactions with your review requests and sends automated follow-up emails to boost engagement, helping you gather even more reviews! 🤖 Simplify your workflow by connecting TrueReview with your CRM via Zapier or using our API. Automatically send review requests when payments are received, jobs are completed, or any other trigger your CRM supports. 🤩 Respond to reviews with ease using our AI-powered Review Response Generator, which crafts personalized, thoughtful replies for you. ❤️ Turn your best reviews into stunning visual posts! Customize fonts, colors, and layouts to fit your brand and make your testimonials shine with our Social Review Post Generator.... [Read more](https://www.softwareadvice.com/reputation-management/truereview-profile/)

### Best rated features:

Ratings/Reviews

5.0

Social Sharing

5.0

SMS Messaging

5.0

Scoring

5.0

[See all features](https://www.softwareadvice.com/reputation-management/truereview-profile/#key-features)

### Starter

$49.00/month

### Starter Annual

$348.00/year

### Small Business

$99.00/month

[See full pricing details](https://www.softwareadvice.com/reputation-management/truereview-profile/#pricing-and-plans)

### Product: Listen360

4.77

[(57)](https://www.softwareadvice.com/customer-experience/listen360-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Listen360 is an all-in-one customer feedback and review management platform designed to help franchisors and multi-location brands strengthen relationships, boost loyalty, and drive growth. By capturing genuine feedback after every visit, surfacing actionable insights, and amplifying positive reviews, Listen360 transforms everyday customer interactions into long-term business success. At its core, the platform automates the feedback process. Post-visit surveys are sent at just the right time, giving customers an easy way to share honest impressions while experiences are still fresh. This automation ensures consistent, high response rates across every location in a franchise network. The result is a steady stream of insights leaders can trust to reflect the true voice of the customer. All of this feedback is delivered through real-time dashboards that provide clear visibility across an entire organization. Executives, regional leaders, and individual operators can track sentiment, monitor Net Promoter Score (NPS), and identify loyalty trends without wading through data manually. By spotlighting both strengths and weaknesses, Listen360 empowers teams to act quickly, close gaps, and replicate success. Reputation management is a natural extension of this process. The platform makes it simple to encourage happy customers to leave authentic, positive reviews online, building visibility and credibility in competitive markets. At the same time, dissatisfied clients are flagged for private follow-up, helping brands resolve issues before they become public complaints. This balance allows you to protect brand reputation while increasing review volume and ratings. Because Listen360 highlights at-risk clients as soon as dissatisfaction appears, businesses can step in and address concerns before customers walk away. Over time, the system helps uncover what keeps people coming back, what drives repeat visits, and how loyalty patterns evolve. By translating raw feedback into these kinds of actionable insights, brands gain the tools to protect revenue and strengthen long-term relationships. For franchisors, consistency across locations is critical. Top performers can be celebrated and studied, while underperforming locations get the clarity they need to improve. These benchmarks give leadership teams a reliable way to maintain brand standards, align operations, and ensure every customer enjoys the same quality of service. AI-powered analysis further enhances the platform by surfacing patterns and sentiment trends at scale. Instead of manually combing through thousands of survey responses, decision-makers can instantly see what themes are emerging and where improvement is most urgent. This intelligence turns raw data into a roadmap for smarter strategies, more consistent experiences, and measurable growth. Positive customer feedback can be shared directly with frontline teams to celebrate wins and reinforce great service. Constructive feedback provides actionable guidance, motivating employees and strengthening accountability. The result is a loop of continuous improvement that benefits customers, employees, and the brand alike. Implementation is simple. Automated survey triggers, intuitive dashboards, and customizable reports make Listen360 easy to adopt, even for busy operators. The platform is designed to integrate seamlessly into daily workflows, and dedicated support ensures brands can maximize value quickly. Whether managing a handful of locations or hundreds across multiple regions, Listen360 scales to meet the needs of both emerging and established franchise networks. Today, hundreds of leading brands in wellness, beauty, fitness, children’s services, and beyond rely on Listen360. From capturing the voice of the customer to driving reviews, reducing churn, and ensuring consistent experiences, the platform has become a proven solution for multi-location businesses seeking growth. With over two decades of experience in customer engagement... [Read more](https://www.softwareadvice.com/customer-experience/listen360-profile/)

### Best rated features:

Multi-Language

5.0

Access Controls/Permissions

5.0

API

5.0

Text Fields

5.0

### Worst rated features:

AI/Machine Learning

2.0

Pulse Surveys

3.0

Customizable Fields

3.0

[See all features](https://www.softwareadvice.com/customer-experience/listen360-profile/#key-features)

### Product: GatherUp

4.56

[(41)](https://www.softwareadvice.com/survey/gatherup-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

GatherUp is one platform that scales all aspects of your reputation management from listening to customers to understanding them to engaging with them so you can improve the customer experience across multiple businesses. Listen: Gather customer feedback from first party to third party reviews to NPS scores and surveys - Email requests - SMS requests - TextBack - Web-to-Text Widget - Monitor reviews on the most important sites - Monitor Google Business Profile Q&A Understand: Analyze customer feedback for actionable insights - Tag customers by theme or topic - Auto-tagging reviews - Performance reporting - Smart Insights - Filter reports by tag or keyword - Feedback and review notifications Engage: Leverage insights to attract, engage, and retain customers - AI-assisted review responses - SMS Marketing - Two-Way SMS Conversations - Display reviews on website using widgets - Location or tag-specific review widget - Social sharing... [Read more](https://www.softwareadvice.com/survey/gatherup-profile/)

### Best rated features:

Campaign Management

5.0

Activity Dashboard

5.0

Customizable Questions

5.0

Scoring

5.0

[See all features](https://www.softwareadvice.com/survey/gatherup-profile/#key-features)

### Single location

$99.00/month

Rate for a business with only one location or profile within GatherUp

### Multi-location

$25.00/month

Pricing varies depending on number of locations.

### Agency

$25.00

Agencies plan start at $300 per month for 5 locations/clients.

[See full pricing details](https://www.softwareadvice.com/survey/gatherup-profile/#pricing-and-plans)

### Product: Opinew

4.79

[(42)](https://www.softwareadvice.com/reputation-management/opinew-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Opinew is a Shopify application that collects and displays product reviews with the option to add photos and videos from customers. We let you import from Amazon, AliExpress, and eBay, making it easy for DTC brands to syndicate all their online reviews in their Shopify store. We offer powerful email & SMS marketing automation tools to send review requests and never miss a chance to collect and display reviews from happy clients. Opinew comes with a beautiful set of highly-customizable widgets, ready to be displayed on your homepage, product pages and on a dedicated page to show all your reviews in one place. Our seamless integration with Google shopping will allow you to display stars ratings on google shopping pages making sure your product stands out and stays on top of the rankings. Opinew is designed to boost your conversions and store authority in a quick, easy-to-use way. Completely optimized for Shopify, our technology ensures that our review widgets don't affect your page load speeds and ranking scores on Google.... [Read more](https://www.softwareadvice.com/reputation-management/opinew-profile/)

### Best rated features:

Third-Party Integrations

5.0

Review Badge Management

5.0

Multi-Channel Campaigns

5.0

Sentiment Analysis

5.0

### Worst rated features:

SMS Messaging

3.0

Engagement Tracking

4.0

[See all features](https://www.softwareadvice.com/reputation-management/opinew-profile/#key-features)

### Basic

$9.00/month

[See full pricing details](https://www.softwareadvice.com/reputation-management/opinew-profile/#pricing-and-plans)

### Product: Uberall

4.57

[(37)](https://www.softwareadvice.com/marketing/uberall-corex-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Uberall is a multi-location marketing platform that helps businesses get found, be chosen, and drive engagement. Our customers drive 140% more branded search and are twice as likely to be chosen by their target customers after partnering with us. The Uberall platform brings together location data, listing and review management, store locator and local pages, messages, local social and social ads all in one intuitive platform. With Uberall, you can manage data across multiple locations and customer interactions through various online channels all from one platform, saving you precious time. uberall offers an application programming interface (API), which lets businesses integrate the system with several third-party applications. Pricing is available on request and support is extended via phone, email and an online contact form.... [Read more](https://www.softwareadvice.com/marketing/uberall-corex-profile/)

### Best rated features:

Access Controls/Permissions

5.0

Reporting/Analytics

5.0

Automated Responses

5.0

Multi-Location

5.0

### Worst rated features:

Alerts/Notifications

3.5

Performance Metrics

4.0

Website Analytics

4.0

[See all features](https://www.softwareadvice.com/marketing/uberall-corex-profile/#key-features)

### Product: Okendo

4.86

[(231)](https://www.softwareadvice.com/customer-loyalty/okendo-profile/reviews/)

Best for:Review Monitoring

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Okendo is the customer marketing platform that helps Shopify brands turn shoppers into Superfans. By unifying Reviews, Loyalty, Referrals, Quizzes, and Surveys, Okendo makes it easy to showcase authentic customer feedback, reward loyalty, encourage advocacy, guide product discovery, and capture insights. Trusted by 17,000+ fast-growing brands, including SKIMS, Rhode, and Oh Polly, Okendo empowers brands to build thriving customer communities. With AI-powered insights, unified customer profiles, and 65+ integrations, Okendo helps brands personalize experiences, strengthen relationships, and drive long-term growth.... [Read more](https://www.softwareadvice.com/customer-loyalty/okendo-profile/)

### Best rated features:

Ratings/Reviews

5.0

Email Reminders

5.0

Review Monitoring

4.9

API

4.9

### Worst rated features:

Reporting & Statistics

3.3

Data Import/Export

3.5

Customizable Reports

3.7

Performance Metrics

4.0

[See all features](https://www.softwareadvice.com/customer-loyalty/okendo-profile/#key-features)

### Essential

$19.00/month

The plan is for new stores wanting to drive sales with social proof.

### Growth

$119.00/month

The plan is for stores ready to accelerate review & UGC generation.

### Power

$299.00/month

The plan is for fast-growing brands with integrated tech-stacks & customization needs.

[See full pricing details](https://www.softwareadvice.com/customer-loyalty/okendo-profile/#pricing-and-plans)

### Product: Weave

4.34

[(673)](https://www.softwareadvice.com/product/158992-Weave/reviews/)

Best for:Small businesses

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Weave is a communication platform designed for small businesses that combines a phone system and communication tools to automate tasks, keep schedules full, get paid faster, and collect more reviews. Weave caters to various industries, including healthcare practices, home services, and other small businesses that rely on effective communication to drive growth. Businesses can use AI-driven tools such as call intelligence, response assistant, and email assistant to streamline workflows, enhance customer experiences, and boost productivity. The platform also offers flexible payment options, including text to pay, online bill pay, buy now pay later, and payment plans, to help businesses get paid faster. Additionally, Weave provides AI-powered insights, automated scheduling reminders, and comprehensive analytics to improve customer retention and drive consistent growth. The platform can be accessed from a web browser or desktop app, and users can adjust the interface to fit the workspace.... [Read more](https://www.softwareadvice.com/product/158992-Weave/)

### What users love

-   Centralized patient communication tools
-   User-friendly and accessible interface
-   Automated reminders reduce no-shows

### To take in mind

-   Unreliable phone and call features
-   Slow and inconsistent support response
-   Missing and incomplete functionalities

### Best rated features:

Search/Filter

5.0

Discussions/Forums

5.0

Caller ID

5.0

Client Database

5.0

[See all features](https://www.softwareadvice.com/product/158992-Weave/#key-features)

### Weave Pricing

$199.00/month

Weave offers packages starting at $199 per month and include services by location.

[See full pricing details](https://www.softwareadvice.com/product/158992-Weave/#pricing-and-plans)

### Product: GiveMe5.ai

4.73

[(86)](https://www.softwareadvice.com/product/186583-GiveMe5-ai/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

GiveMe5 is the AI presence platform built for agencies and multi-location brands. Three AI agents work 24/7 to grow your reviews, optimize your Google Business Profiles, and track local rankings—so you don't have to. AI Reviews automates review requests via email and SMS, responds instantly with AI-generated replies, and monitors feedback across Google, Facebook, TripAdvisor, Trustpilot, and 10+ platforms. AI Listings keeps every Google Business Profile accurate, complete, and optimized for search—with bulk updates across all locations in seconds. AI Rankings tracks your local map pack positions, benchmarks competitors, and surfaces actionable insights to help you claim the #1 spot. Trusted by 2,000+ locations. Integrates with QuickBooks, Jobber, Zapier, and more. Includes a white-label option for agencies, a built-in AI business assistant, sentiment analysis, and performance dashboards by location. Free plan available. No credit card required.... [Read more](https://www.softwareadvice.com/product/186583-GiveMe5-ai/)

### Best rated features:

Reminders

5.0

Customizable Templates

5.0

Real-Time Notifications

5.0

Template Management

5.0

[See all features](https://www.softwareadvice.com/product/186583-GiveMe5-ai/#key-features)

### APP

$9.99/month

\- iOS & Android - Reply to Google reviews with AI drafts - AI sentiment analysis & summaries - AI Assistant for your business - 100 AI credits/mo - Manage your Google Business Profile - Create & publish Google posts - QR code to collect reviews - Performance insights & analytics - Instant review notifications... [Read more](https://www.softwareadvice.com/product/186583-GiveMe5-ai/#pricing-and-plans)

### PRO

$79.00/month

APP Plan + AI Reviews + AI Listings & Rankings Full GiveMe5 access

### AGENCY

Custom

Pricing available upon request

Our AI‑driven platform lets you generate, manage and respond to reviews under your own brand. With GiveMe5.ai, you deliver measurable results for clients, earn predictable monthly income and elevate your reputation management services without building technology from scratch.... [Read more](https://www.softwareadvice.com/product/186583-GiveMe5-ai/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/product/186583-GiveMe5-ai/#pricing-and-plans)

### Product: rater8

[rater8](https://www.softwareadvice.com/reputation-management/rater8-profile/)

4.98

[(183)](https://www.softwareadvice.com/reputation-management/rater8-profile/reviews/)

Best for:Value for money

### Pricing availability

Free trial: Not available

Free version: Available

Software Advice Summary

rater8 is the industry's leading reputation management solution, designed to help healthcare organizations effortlessly cultivate patient reviews, collect feedback, and drive practice improvement. Through integrations with 100+ EHR and practice management systems, rater8 automatically sends review requests via text or email to patients immediately after checkout. Rather than letting patients choose where to leave a review, rater8's algorithm intelligently directs them to the review sites and listings that need the most attention across Google, Healthgrades, Vitals, and more. Healthcare organizations can quickly build a balanced online reputation, soar to the top of search results, and ultimately book more appointments — all without lifting a finger. rater8's user-friendly platform allows administrators to monitor and respond to patient reviews from a centralized dashboard. Advanced reporting offers beautiful visualizations for analyzing survey volume, net promoter scores, and star-ratings of providers. Gain better oversight, identify star performers, and improve practice operations. Benchmark and compare performance to peers to drive improvements in patient experience.... [Read more](https://www.softwareadvice.com/reputation-management/rater8-profile/)

### Best rated features:

Widgets

5.0

Workflow Management

5.0

Review Badge Management

5.0

Reporting & Statistics

5.0

### Worst rated features:

Third-Party Integrations

4.0

Alerts/Notifications

4.0

[See all features](https://www.softwareadvice.com/reputation-management/rater8-profile/#key-features)

### Product: ClientCircle

[ClientCircle](https://www.softwareadvice.com/customer-communications-mngt/rocket-referrals-profile/)

4.91

[(121)](https://www.softwareadvice.com/customer-communications-mngt/rocket-referrals-profile/reviews/)

Best for:Ease of use

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

ClientCircle is complete suite of sales, marketing, and communications tools and services that help insurance agencies grow. We help insurance agents manage the full customer journey—from prospecting to cross sales to building long-term, meaningful relationships. Whether you’re an insurance carrier, an aggregator, a management system or another group interested in a custom tool, we have you covered. Think: your company's branding, single-sign on, custom libraries, webinars and education for your members, consolidated billing and reports, custom features and integrations, the list goes on. With ClientCircle, you'll have happier clients and more sales. Made for insurance.... [Read more](https://www.softwareadvice.com/customer-communications-mngt/rocket-referrals-profile/)

### Best rated features:

Negative Feedback Management

5.0

Review Notification

5.0

Contact Management

5.0

Chat/Messaging

5.0

[See all features](https://www.softwareadvice.com/customer-communications-mngt/rocket-referrals-profile/#key-features)

### Product: AiTrillion

[AiTrillion](https://www.softwareadvice.com/customer-advocacy/aitrillion-profile/)

4.92

[(77)](https://www.softwareadvice.com/customer-advocacy/aitrillion-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

AiTrillion is an all-in-one marketing automation platform to boost the impact of eCommerce marketing across the entire customer lifecycle by leveraging user data, automation, AI/ML, and personalized techniques. This platform is designed for Shopify store owners, eCommerce Shopify sellers, and online Shopify stores.... [Read more](https://www.softwareadvice.com/customer-advocacy/aitrillion-profile/)

### Best rated features:

Real-Time Reporting

5.0

Performance Metrics

5.0

Customizable Fields

5.0

Email Management

5.0

### Worst rated features:

Gamification

4.0

Engagement Tracking

4.0

Customizable Templates

4.0

Social Marketing

4.0

[See all features](https://www.softwareadvice.com/customer-advocacy/aitrillion-profile/#key-features)

### Product: Shopper Approved

[Shopper Approved](https://www.softwareadvice.com/reputation-management/shopper-approved-profile/)

4.86

[(132)](https://www.softwareadvice.com/reputation-management/shopper-approved-profile/reviews/)

Best for:Customer support

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Shopper Approved is a cloud-based solution that allows businesses to collect, manage and actively promote reviews and ratings from their online customers. From the Shopper Approved platform, teams can create widgets to be displayed on websites while choosing the specific ratings and reviews they want to show. Shopper Approved automatically generates SEO-optimized landing pages based around reviews on products and services posted by customers. Newly created landing pages are automatically spidered by Google, Bing and Yahoo, opening up new SEO keyword opportunities for businesses.... [Read more](https://www.softwareadvice.com/reputation-management/shopper-approved-profile/)

### Best rated features:

Multi-Channel Marketing

5.0

Activity Tracking

5.0

Customizable Forms

5.0

Feedback Management

5.0

### Worst rated features:

Engagement Tracking

4.0

Alerts/Notifications

4.0

[See all features](https://www.softwareadvice.com/reputation-management/shopper-approved-profile/#key-features)

### Basic

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/reputation-management/shopper-approved-profile/#pricing-and-plans)

### Product: NiceJob

[NiceJob](https://www.softwareadvice.com/review-management/nicejob-profile/)

4.86

[(203)](https://www.softwareadvice.com/review-management/nicejob-profile/reviews/)

Best for:Features

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

NiceJob is a cloud-based reputation management solution that helps organizations manage reviews, referrals and sales. Key features include emailed review invitations, review reminders, reputation monitoring, website integration, SMS messages with photos, custom invite templates, social accounts and more. NiceJob features automated emails and text messages that trigger customers to leave reviews. Reminders are sent if customers don’t leave a review. Users can create customer stories using photos, comments and tags in the reviews. Customer stories can be published to the website and selected stories can be shared to Facebook, Twitter and LinkedIn as well. NiceJob distributes reviews on sites with the help of a review funnel. The solution automates marketing by integrating with apps such as JOBBER, FieldPulse, Zendesk, Quickbooks, Zapier and Housecall Pro. NiceJob provides its services on a monthly subscription basis. Support is provided via email, live chat, online documents and an online help desk.... [Read more](https://www.softwareadvice.com/review-management/nicejob-profile/)

### Best rated features:

Communication Management

5.0

Social Media Monitoring

5.0

Complaint Monitoring

5.0

Loyalty Program

5.0

### Worst rated features:

Reporting & Statistics

3.0

Alerts/Notifications

3.0

Activity Dashboard

4.0

[See all features](https://www.softwareadvice.com/review-management/nicejob-profile/#key-features)

### Reviews

$75.00/month

\- Get 4x more reviews and up to 2x more customers - Automate review requests and follow-up reminders - Feature reviews on your website with social proof widgets - Automate social sharing of your top reviews - Monitor reviews across the web for quick action... [Read more](https://www.softwareadvice.com/review-management/nicejob-profile/#pricing-and-plans)

### Pro

$125.00/month

\- All the benefits of Reviews PLUS: - Generate repeat business with automated booking reminders - Automate customer referrals with referral campaigns - Reward loyal customers with automated gifting - Get in-depth competitor SEO insights and topics tracking - Automate review replies with AI... [Read more](https://www.softwareadvice.com/review-management/nicejob-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/review-management/nicejob-profile/#pricing-and-plans)

### Product: ReputationStacker

[ReputationStacker](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/)

4.93

[(57)](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

ReputationStacker’s reputation management software helps businesses get more reviews, rank higher in local search, and win more customers... automatically. It is a completely hands-off system designed to scale effortlessly, making it especially powerful for local businesses, multi-location brands, and healthcare organizations looking to boost reviews, improve customer experience, and dominate local search. • Automated Campaigns → Save Time & Drive Volume: Automatically triggers SMS and email review invitations, allowing you to focus on running your business while the system consistently drives new reviews on Google, Facebook, and other major platforms. • AI Review Replies & Sentiment Reports → Smart CX Management: Streamline your response workflow with intelligent AI review replies, while detailed sentiment reports turn qualitative feedback and NPS surveys into quantified, actionable data to resolve issues privately. • Multi-Location Control → Protect Brand Consistency: Centralizes review monitoring and customer experience tracking for thousands of locations in a single dashboard, ensuring a stellar online reputation across your entire brand footprint. • Granular Permissions → Delegate Safely: Uses a secure, four-tier user permission structure, allowing you to safely delegate local review management to staff, location managers, or franchise owners without losing control of your master account settings. • Workflow Integrations → Eliminate Manual Effort: Seamlessly connects with your CRM, POS, or practice management software to run in the background, automatically turning daily transactions into new review opportunities. By unifying automated review acquisition with powerful customer experience tools, ReputationStacker turns feedback into your strongest growth engine. Whether you are managing a single local storefront or coordinating thousands of franchise locations, the platform gives you the tools to listen to your customers, improve operational performance, and dominate local search.... [Read more](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/)

### Best rated features:

Multi-Channel Distribution

5.0

Social Sharing

5.0

Communication Management

5.0

Customizable Branding

5.0

### Worst rated features:

Media Monitoring

2.0

[See all features](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/#key-features)

### Lite

$63.00/month

Free trial is available

### Standard

$79.00/month

Free trial is available

### Professional

$99.00/month

Free trial is available

[See full pricing details](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/#pricing-and-plans)

### Product: Emitrr

[Emitrr](https://www.softwareadvice.com/call-center/emitrr-profile/)

4.84

[(150)](https://www.softwareadvice.com/call-center/emitrr-profile/reviews/)

Best for:Small businesses

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Emitrr is designed for local businesses wanting to acquire new customers, retain existing customers, and keep schedules. It aims to provide a seamless process of customer engagement and interaction. Businesses can acquire new customers by using the software to send text messages, convert missed calls and webchat to text, engage in text message marketing, collect reviews, and manage and monitor reputations. With customer recall and reactivation features, Emitrr helps retain customers. It is designed to keep schedules full by sending reminders and following up with text messages. Businesses may experience an average 90% reduction in no-shows. Emitrr eliminates the need for multiple platforms to manage a business or engage with customers as it integrates with 1000+ local business CRM, EHR, scheduling software, etc. There are no setup fees for Emitrr and businesses can access round-the-clock support.... [Read more](https://www.softwareadvice.com/call-center/emitrr-profile/)

### Best rated features:

Dashboard

5.0

Response Management

5.0

Call Recording

5.0

Interaction Tracking

5.0

[See all features](https://www.softwareadvice.com/call-center/emitrr-profile/#key-features)

### Product: TargetBay

[TargetBay](https://www.softwareadvice.com/email-marketing/targetbay-profile/)

4.88

[(77)](https://www.softwareadvice.com/email-marketing/targetbay-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

TargetBay is an email marketing platform that makes it easy for businesses to send targeted email messages to their customers and leads. The platform's powerful automation engine helps you generate more revenue by driving more traffic, while its lead generation tools help boost your business's sales. TargetBay offers personalized messages based on customer behavior, helping businesses drive sales. It also provides analytics allowing supervisors to make informed decisions based on real data in real time.... [Read more](https://www.softwareadvice.com/email-marketing/targetbay-profile/)

### Best rated features:

Reminders

5.0

Promotions Management

5.0

SEO Management

5.0

Reviews Management

5.0

[See all features](https://www.softwareadvice.com/email-marketing/targetbay-profile/#key-features)

### BayReviews (Free)

$0.00

### BayReviews (Growth)

$99.00/month

### BayReviews (Professional)

$199.00/month

[See full pricing details](https://www.softwareadvice.com/email-marketing/targetbay-profile/#pricing-and-plans)

### Product: Broadly

[Broadly](https://www.softwareadvice.com/review-management/broadly-profile/)

4.78

[(336)](https://www.softwareadvice.com/review-management/broadly-profile/reviews/)

Best for:SMS Messaging

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Broadly is a reputation management solution that helps businesses in automotive, construction, medicine and other industries streamline operations related to lead capture, mobile payments and feedback collection. It provides a built-in web chat functionality, which enables sales representatives to establish two-way communication with prospects and customers. Broadly allows organizations to collect customer reviews via email or text and publish them across multiple online platforms, including Google, Facebook, TripAdvisor and Nextdoor. It lets staff members maintain a database of customer contact details and interaction history. Additionally, managers and supervisors can use the reporting module to gain insights into customer recommendations, weekly reviews, customer interactions and employee performance. Broadly facilitates integration with several third-party solutions, such as Quickbooks, Dentrix, NapaTracs, ServiceMonster and more. It also provides iOS and Android mobile applications, which allows local businesses to manage activities remotely. Pricing is available on request and support is extended via phone and email.... [Read more](https://www.softwareadvice.com/review-management/broadly-profile/)

### Best rated features:

Customer History

5.0

Real-time Consumer-facing Chat

4.9

SMS Messaging

4.8

Review Request

4.8

### Worst rated features:

Email Management

4.0

Campaign Management

4.0

Monitoring

4.0

[See all features](https://www.softwareadvice.com/review-management/broadly-profile/#key-features)

### Basic

$249.00/month

[See full pricing details](https://www.softwareadvice.com/review-management/broadly-profile/#pricing-and-plans)

### Product: Great Recruiters

[Great Recruiters](https://www.softwareadvice.com/hr/great-recruiters-profile/)

4.92

[(51)](https://www.softwareadvice.com/hr/great-recruiters-profile/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Great Recruiters is a cloud-based platform that helps businesses of all sizes streamline reputation and experience management operations. It enables employees to convert candidates’ reviews and ratings into actionable insights. The centralized dashboard allows managers to access user accounts, automate review requests and generate custom reports. Great Recruiters lets administrators analyze scores and ratings to provide recruiter rankings and automatically send notifications to users via a unified platform. Additionally, it offers a variety of features such as candidate management, job posting, analytics, review monitoring, sentiment analysis and more. Great Recruiters facilitates integration with several third-party platforms such as Bullhorn, Herefish, Staffing Future and more. Pricing is available on request and support is extended via phone, email and other online measures.... [Read more](https://www.softwareadvice.com/hr/great-recruiters-profile/)

### Best rated features:

Job Posting

5.0

Candidate Management

5.0

Interview Management

5.0

Search/Filter

5.0

[See all features](https://www.softwareadvice.com/hr/great-recruiters-profile/#key-features)

### Product: Chekkit

[Chekkit](https://www.softwareadvice.com/customer-communications-mngt/chekkit-profile/)

4.84

[(82)](https://www.softwareadvice.com/customer-communications-mngt/chekkit-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Chekkit is a cloud-based reputation management solution that caters to service-oriented businesses such as dentists, chiropractors, brokers and more. Key features include campaign management, response management, review monitoring and sentiment analysis. Chekkit helps users to capture leads and save their website visitors' names and contact numbers. The solution also provides users with a live-chat widget that can be added to their websites and be used to respond to different customer queries. Additionally, Chekkit offers users negative feedback management functionality and an internal dashboard that helps them to keep track of their business procedures from a single place. It also provides users with mobile applications for Android and iOS devices. Services to users are offered on a monthly subscription basis that includes support via phone and email.... [Read more](https://www.softwareadvice.com/customer-communications-mngt/chekkit-profile/)

### Best rated features:

Customizable Branding

5.0

Response Management

5.0

Real-Time Notifications

5.0

Text Analysis

5.0

[See all features](https://www.softwareadvice.com/customer-communications-mngt/chekkit-profile/#key-features)

### Chekkit Basic

$149.00/month

Month-to-month billing

### Chekkit Premium

$229.00/month

Month-to-month billing

[See full pricing details](https://www.softwareadvice.com/customer-communications-mngt/chekkit-profile/#pricing-and-plans)

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[2](https://www.softwareadvice.com/review-management/?page=2)[3](https://www.softwareadvice.com/review-management/?page=3)[4](https://www.softwareadvice.com/review-management/?page=4)[5](https://www.softwareadvice.com/review-management/?page=5)

...

[11](https://www.softwareadvice.com/review-management/?page=11)

## Popular Comparisons

[

FieldPulse vs Jobber

](https://www.softwareadvice.com/field-service/fieldpulse-profile/vs/jobber/)[

Broadly vs Trustpilot

](https://www.softwareadvice.com/review-management/broadly-profile/vs/trustpilot/)[

Brand24 vs Birdeye

](https://www.softwareadvice.com/online-payment/birdeye-profile/vs/brand24/)[

Text Request vs Podium

](https://www.softwareadvice.com/online-payment/podium-profile/vs/text-request/)

## Your Guide to Top Review Management Software, April 2025

Software Advice uses reviews from real software users to highlight the top-rated Review Management products in North America.

[Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/)

#### Explore FrontRunners

-   [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/)
-   [Broadly](https://www.softwareadvice.com/review-management/broadly-profile/)
-   [Chekkit](https://www.softwareadvice.com/customer-communications-mngt/chekkit-profile/)
-   [Emitrr](https://www.softwareadvice.com/call-center/emitrr-profile/)
-   [GatherUp](https://www.softwareadvice.com/survey/gatherup-profile/)
-   [GiveMe5.ai](https://www.softwareadvice.com/product/186583-GiveMe5-ai/)
-   [NiceJob](https://www.softwareadvice.com/review-management/nicejob-profile/)
-   [Oggvo](https://www.softwareadvice.com/review-management/oggvo-profile/)
-   [Okendo](https://www.softwareadvice.com/customer-loyalty/okendo-profile/)
-   [Revyoos](https://www.softwareadvice.com/product/492641-Revyoos/)
-   [Score My Reviews](https://www.softwareadvice.com/review-management/score-my-reviews-profile/)
-   [Text Request](https://www.softwareadvice.com/internal-communications/text-request-profile/)
-   [TrueReview](https://www.softwareadvice.com/reputation-management/truereview-profile/)
-   [Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/)
-   [Yotpo](https://www.softwareadvice.com/marketing/yotpo-profile/)

“Usability” includes user ratings for Functionality and Ease of Use.

“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.

Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication.

No data available from upc

### Related Review Management Software

-   [Customer Loyalty Software](https://www.softwareadvice.com/customer-loyalty/)
-   [Influencer Marketing Software](https://www.softwareadvice.com/influencer-marketing/)
-   [Public Relations Software](https://www.softwareadvice.com/public-relations/)
-   [Reputation Management Software](https://www.softwareadvice.com/reputation-management/)
-   [Social Listening Tools Software](https://www.softwareadvice.com/social-listening-tools/)
-   [Social Media Analytics Tools Software](https://www.softwareadvice.com/marketing/social-media-analytics-tools-comparison/)
-   [Social Media Marketing Software](https://www.softwareadvice.com/marketing/social-media-marketing-comparison/)
-   [Social Media Monitoring Software](https://www.softwareadvice.com/social-media-monitoring/)