Our online reviews did not reflect the majority of our customers' experience so we were actively looking for a product/service that would help us change that. "Score My Reviews" allowed us to email important information to our customers while, at the same time, requesting feedback without violating review-site rules.

Very easy to use; company was quick to respond to suggestions to customize aspects of service

There is nothing that I would consider to be a "con" about this service

Score my reviews has been great and has helped us leverage reviews and feedback online.

We love using score my reviews for our business. It is very easy to use, includes review filtering, and helps us reach out to customers who have not given feedback.

I definitely think score my reviews needs to add an option to add multiple users to the platform. It would be very helpful if all of our sales reps were able to send out review requests while they are in customers homes giving estimates.

I like it so far.

The ease of being able to send out mass requests for reviews

It is slow and wish there were more options to customize the review requests

The software is very intuitive, and very easy to use. It provide huge value to those business owners dedicated to collaborating with their customers.

I like everything I see. Not need anything more for my purpose

The platform offers a set of solid features for a great price. Are there more complex platforms? Yes, but they come at a higher cost and oftentimes that extra complexity causes more headaches than helps. But their customer service is great, very knowledgeable staff that offers good suggestions to make the most use of the platform.

Great customer service & Easy to use platform. Lots of knowledge base information to guide users.

Needs more integration with Zapier; option to set size of delay for resend

I like it user friendly it would be nice if you guys had a app to use

Easy to use the software i like it a lot

That there is no mobile app to use on android

My overall experience had been good because I have a simple process to collect reviews and have them show up on my site as well as social media. I like the feature to add other social media platform reviews though I think I need to request help to get my LinkedIn reviews to integrate with the app.

It is very easy to use, and I have control over which types of reviews show up on my website.

Not sure if I can get my LinkedIn reviews to integrate with the system.

We are a construction company. We wanted to gain more reviews not just on Google but also on HomeAdvisor, Houzz, Angi, and Facebook. Score My Reviews made it easy for us to just do that. If you are a contractor, don’t think twice. This tool will help you to get reviews everywhere.

Happy so far with the product. Everything good.

Score my reviews help me alot to know what the people like and don't like

So far I have not encountered any problems

It is designed to help get reviews from your customers. Although it's only been 5 months since we started using it, I have to admit, this app has been impressively easy to use and has produced great results. The customer service team was highly helpful and offered guidance on utilizing the software.

If the text marketing option was also available that would be nice

Prior to score my reviews I would ask customers to leave a review and send them a link via text from my google page. This was time consuming and very difficult to track, not to mention most customers didn't respond. With score my reviews everyone that I send a request to is tracked, I can see whether they have opened my request or not. I am notified when they have left a review so that I can respond in a timely fashion. My customers seem to be more receptive to leaving feedback via the score my reviews suggestions versus sending the link to our google page, Our customer reviews has skyrocketed since using this program and because of the amount of reviews our page is listed higher on search engines and gaining more views from prospective customers. I also like that when a customer is unhappy I am able to address their concerns promptly and discreetly.

I don't have any dislikes regarding score my reviews. I feel that it does exactly what I need it to do and for a great price.

We have been able to contact our customers to ask them for a review, If it's good, your customer can choose a site to post their review, if bad, you will be notified and it's up to you where you take it from there. "Good Product" Wouldn't start or run a business without this product.

You get to your customers before they can leave a review, "Good or Bad".

Can't think of a Con, But! If I must list one...Even though it is very reasonable, It would be better if it were "FREE" :)

We get more reviews-when we send out a request to a customer to review our business it reminds the customer to rate us, and so it results in more reviews than we would normally receive, which is beneficial to us. You simply enter the customers name and e-mail in the fields and it will send the customer a request along with choices of which review site to use-Yelp, Google, Angi, etc. It also has automatic reminders that can be set if a customer doesn't respond the first time. A user can enter numerous requests for reviews in a very short period of time and send them out-very good value for the money if you're seeking more reviews and recognition for your business.

Easy to set up, very easy to learn and to use, well designed. We're not in the tech business, so we prefer software that is easy to set up and learn and this is it.

The office staff likes everything about this software, most of all how straightforward and simple it is-we can't think of any drawbacks or cons-from the price to ease of use and customer support, it's all good

We have been in business for a long time, but about a couple of years go decided to get more online reviews. This product really helped us to streamline the whole thing.

It works for our hair salon because our customers can easily review us, and the reviews will help us to get more new customer.

We are happy with them. No complain at all.

Score my review is an amazing product. Very easy to set up and sending review requests to our customers takes seconds to do. And our customers love it for the easiness to respond and leave feedback.

The only con is sometimes it runs a bit slow, but not a big deal

We have been using their software to collect ratings for our HVAC repair services. The dashboard integration was a breeze. We can send individual review invitation when each repair is done, right when we are at the customers house or even send mass invitation to our customers by uploading an excel sheet to write a review. Their price is a bargain compare to other similar software which dose the same thing. Their interface is very clean and easy to work with.

No complaints regarding their service. The customer service has always been tremendously helpful.

our experience with Score my Reviews so far has been extremely ely positive.

What I like the most is the ability to hear from the customers, and channel positive feed back toward building our reputation.

We yet have to discover a negative aspect to Score My Review.

We have discovered Score My Reviews to be cost-effective and a better product with remarkable customer service. One of the best features is automated review requests. Our review amount and score have increased since utilizing Score My Reviews software.

Nothing really! When I encounter any difficulty or issue, I can quickly contact a representative by phone or email, and they promptly guide me on how to do it, or they just do it for me!

It is ultimate solution for improving company rating and rank . Easy to work, great customer support and affordable!

So far there is item to dislike about this service.

I own a small moving company. This software allow us to focus on our moving business instead of distressing about our online business reputation. Asking our customers for review is now very easy since by end of the week we just upload our customers name and phone into their system and we receive couple of new reviews every week. The system also send us notification of any negative reviews before going public so we can reach out to the customer and see what the issue is.

I don't have any issues with the application at this moment and we have been using it for a while now. It does what we expect it to do.

Their platform provide a great way to auto request reviews. The request is personal and my clients think I've sent it out. I think it's a great efficient way to grow your online reputation. I can also show all the good reviews in my website. I don’t have to do anything and l the new reviews just goes to my site automatically. Its working and we've gotten 30% more reviews since we started. This is by far the best money I spend each month since it will increase our lead and conversion rate for all the Google AdWords that we are spending.

There is noting really to mention here!!

It is helping us to get Google reviews after we relocate to the new location and new GMB account.

Everything good. We haven't seen anything negative yet.

We have had very few issues with score my review. It is so easy to use and has increased reviews

This product is very easy to use and has increased our reviews

The ability to customize the product to each broker in our company

Our salon has been working with "score my reviews" for a year now and have been very pleased with the results. Many of our new clients find us from posted reviews and our current clients appreciate the fact there is a forum that allows their opinions to be heard. The whole process is simple to use and the reviews have been very helpful in building our on-line reputation.

Have been pleased with the ease of using the program.

Can not think of a negative and really appreciate how it helped our business.

Very good product. This software makes it easy to request a review from our customers after service is completed and more importantly, makes it easy for our clients to post a review. They have great customer service and an easy to use app.

Everything good. We are happy with the overall service.