Since I began using Reputation Stacker for my business and it has been such a great experience! The platform is incredibly intuitive, and their customer support has been top-notch. I was able to quickly set up my business profile, manage reviews across multiple platforms, and even customize automated responses for customers. They continuously update their software with new features and innovations that help me stay on top of my online reputation and gives me a much better understanding of what customers are saying about our business. I highly recommend Reputation Stacker to any business looking to stay on top of their online reviews and use the data to improve customer satisfaction and loyalty.

1. Reputation Monitoring: Reputation Stacker automatically monitors the brand’s reputation across the web and social media, responding to customer reviews and comments helping you stay on top of your reputation2. Messaging Platform: Reputation Stacker offers a two-way communication platform for engaging customers and responding to their inquiries with ease.3. Campaigns: Reputation Stacker allows businesses to create customer loyalty campaigns to reward regular customers or encourage new customers to engage with the brand.4. Analytics: Reputation Stacker provides customer insights that help businesses understand the perception of their brand by offering detailed customer analytics.5. Automation: A range of automated processes help businesses save time and provide better customer service while engaging with customers at scale.

I cannot think of anything that is missing

Overall Reputation stacker has been a good service and customer service has always been prompt. Only issue is when I do need assistance finding the info for emailing or calling support is not easily found. Usually, have to go to the main website where they have a contact us for sales dept and begin communications through there.

Easy to use and fair price for the service. I always recommend this to my friends.

Doesn't include all of the sites we're reviewed on in the log or widgets.

Did not think it was that easy to use or understand. I decided to drop it.

Texting and email offered.

Requires a lot of work because it is not integrated into my own Customer management system. Decided to drop the software. Also, in Canada they charge this software in American dollars which I did not know so my bill was 25% bigger than expected.

Exceptional service that has giving me the power of having a positive google ranking. Before Reputation Stacker I had 1 review and it, unfortunately, was a 1 star review. Now after using this service for the past few months I have over 30 reviews and a 4.8 star ranking on google.

I love how I can catch negative reviews and respond to them before they end up on Google. This service is the reason I have a 4.8 star rating! I also love how easy and quick it was to get started. I literally had my account up and running in less than 20 minutes.

I am not sure how to use the word cloud or even if it would be helpful if I did. I feel like an exportable excel spreadsheet with these same words would be more useful if I were to use this.

I’ve used several review request services through the years, reputation stacker has been the best decision I’ve made as a biz owner to capture customer reviews. My company outpaces competitors by a margin of at least 7 to 1 in reviews across review platforms. I’m super satisfied with the service and results.

Easy interface Effective results Ease of use

Nothing that I can think of stands out as a negative; it’s all good.

I am very happy with the performance of Reputation Stacker. We have seen an increase in online reviews because we use their system of automatically requesting reviews from our customers. Their customized report generation system is also top-notch.

The pricing at $69/month is very reasonable. I also like the fact that the tool goes out and collects reviews from the actual platform allowing us to track our performance.

The one thing that has been a little cumbersome is their billing system. If I want to see or print an invoice for a prior mont's billing, I can't do that by myself. I must request that from the company by email. They are quick to respond and send me the billing info I am requesting but it would be much better if I could do that by myself, as is the case with just about any other software subscription.

Reviews are crucial to for business validation. ReputationStacker does a good job at requesting and posting customer reviews.

The program allows you to send an email with a rating scale (1 to 5 stars) and request for comments to new customers and have it directed to different review sites such as Google Reviews. Reviews with less than 4 stars are not automatically posted which gives you the opportunity to vet unreasonable bad reviews.

It is difficult to determine if the reviews are are going to the selected sites. Also reviewers cannot figure out how to correct error such as accidentally entering the wrong number of stars. It is also somewhat pricey.

We definitely got quite a few five star reviews that we would have never gotten without ReputationStacker and hope to learn the program better to make it more advantageous to us.

The setup is fairly easy, even if you aren't a techie. In a short time we have gotten quite a few five star reviews that we would have never gotten without ReputationStacker! We love the fact that the reviews that are unfavorable don't get published publicly. It's nice to have an opportunity to work it out with the customer before it gets ugly.

The non existent phone support. I am not good at trying to explain what I don't understand in writing. I also don't like that customers feel like all they have to do it click the first five stars and then they are done. I have many unpublished reviews.

We utilized Reputation Stacker as it is HIPAA compliant and allows us to reach out to our patients for feedback on their experiences. I really like that the software provides us with the ability to respond and address and lower ratings directly with the patient immediately. This product has helped us greatly increase our star rating, as people may not normally post any review, however now it is easy for them to post one! Highly satisfied with Reputation Stacker.

It is easy to use and you can see the progression of your request for feedback.

I have not encountered any problems with this software in the time we have been using it.

Great customer service, very responsive to my questions.

As a small business, you can't afford to get one negative review while growing the business. Two years ago, The House Whisperer had zero reviews. Today we have over 100 5-star reviews... thanks to Reputation Stacker. We highly recommend RS to anyone who wants to take charge of their online reviews.

Initially, found the software a little difficult to navigate as a first time user.

It's been pretty great from day 1. I find it a bit off that customer service is done all through email though.

It's really easy to implement and has great functionality.

I actually can't think of anything that I don't like about the software itself

We were having trouble easily getting Google, FB, Yelp etc... reviews. This software has allowed us to solve that problem. We now have alot of GREAT reviews.

The ease of use & notification when reviews come in. Simple enter email or cell# and the questionnaire is sent to receiver where they can easily review our company, service & products.

The initial setup, customer service was not very helpful, just told me to read the user manual.

Has been great.

That it allows the customer to review our company without it going straight on a review platform so that we can filter the ones that were not completely satisfied and handle them accordingly.

nothing major just possibly add more customization for the messages

Ease of use on the consumer side. automatic scheduling

user portal could use some clarity in the function of each tab

Its been great. It took our google stars up 5 spots already and climbing daily.

It brings in 5 star reviews on the regular basis

Have not found any issues with the software.

We have had better return on requesting reviews using this opposed to two other paid request sites we have used in the past with our SEO.

I like that it has a template set up. You can control the frequency for send outs.

Still trying to figure out some of the options and how to use it efficiently

I like that it is very easy to use and sends reminders to customers every couple of days. I also like that there are multiple sites they can choose from.

I wish there was an easy way to have it send different template emails to customers, without having to sign up for a different location.

This is a seamless system and allows us to receive reviews without any hassle.

Easy to use, customizable and it automated requesting reviews from our clients.

There is really nothing I don’t like about this system.

So far, very good

This gives me an extremely convenient way to ask my patients for reviews. And they are now leaving many more on the leading websites.

nothing for now, it is currently meeting all my needs

Good value for the cost, they do need some form of customer service though to call if any issues arise.

Pretty easy to use, we did get more online reviews and continue to use RS.

I don't believe there is any phone customer service department with RS, couldn't even find a number anywhere, a little odd, but I solved my problem on my own

It has worked well and fairly easy to set up.

The ability to get reviews forwarded to different sites.

We had raters that got confused and gave us a 1 star review but a great comments. We do not see a way to rectify that.

Awesome experience with ease of use for getting out review requests.

It is very easy to drop in all of the needed information.

Trying to learn all of the areas was a bit difficult at first.

Money well spent.

Automation and it does not overly bother my clients.

It does not directly link to my online scheduling data base.

Reputation stacker has been instrumental in obtaining me quadruple the amount of reviews as my competitors

Takes the awkwardness out of asking for, and increases the percentage of obtaining a review.

its all good.

We are trying to build up more google reviews

Everthing works as promised.Is this long enouth now??

No concerns yet, nothing we dislike at this time.