ReviewBuzz
About ReviewBuzz
ReviewBuzz Pricing
$199/location/mo billed annually.
Starting price:
$199.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for ReviewBuzz
1 - 9 of 9 Reviews
Scott
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Great at building online reviews
ReviewBuzz has grown our google reviews from 20-30 reviews to over 300 reviews and we went from a low 4 star rating to a 4.9 star rating. I have noticed a lot more people finding us online through google natural search’s. The program has allowed us to grow out online presence that we couldn’t do on our own. Thank you.
PROSAny easy way to build your online reviews.
CONSNot many. It would be nice to have Yelp work with the program but Yelp doesn’t allow reviews from outside places.
Reason for choosing ReviewBuzz
ReviewBuzz was working with Lennox HVAC manufacturing to team up with them.
Shane
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Review management
I have been using reviewbuzz for 5 years and it has been seamless. Great product and service.
PROSSetup was easy. Great customer service. Dashboard is easy maneuver. Integration with service titan.
CONSno complaints. I have nothing negative about the software.
Reasons for switching to ReviewBuzz
ease and integration
Davron
Automotive, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2021
Don’t use this company anymore, they will get from you more money or you will get bad reviews
Very bad experience, don’t use this company
PROSNot at all, they will putt negative reviews if you stopped working with them
CONSVery unprofessional , you will get ripped off
Gonzalo
Verified reviewer
Consumer Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
An easy way to help customers review your services
Overall ReviewBuzz does reviews well, they have helped us get reviews so our name stays front and center with our customers.
PROSi like how it makes it easy for your customers to review your services. all they have to do is follow the steps on the printed card.
CONSi think they could improve the look of the review page.
Jamie
Verified reviewer
Oil & Energy, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2018
Good tool to use as an incentive for employees to get reviews
Increase in customer reviews online and employee participation and increase in customer service and satisifaction.
PROSAs a service company, we rely heavily on referrals and reviews. The ReviewBuzz program encourages a company to offer incentives to its employees to ask customers to leave reviews on popular websites such as Google, Facebook, Better Business Bureau, and more. If done correctly, the program works. Our company gained over 100 reviews in a year. All our employees had to do was ask.
CONSThe website is difficult to use. It automatically keeps track of points when a review is left, however, it is inaccurate. I found it was easier to keep my point tracker in excel.
Cristina
Consumer Goods, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
Changed our online presence dramatically!
Increase in revenue!
PROSExtremely intuitive. Easy integration logistically with our three locations. customer support. I like that I can use chat to contact them immediately.
CONSHonestly, I don't have any complaints! We love everything about it. Ok, maybe a small suggestion. More widget icon designs.
Ronnie
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2019
Review Buzz
Lack of follow thru from Review Buzz. Program works well but still hard to get Customers engaged.
PROSEase of compatibility with my dispatching software.
CONSLack of help from Company on issues that are submitted to them.
Emily
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Guys seemed more eager to get reviews!
It was a nice incentive for the guys, and they always pushed a little harder for reviews. As a contractor we really rely on our reviews to keep business booming.
CONSThere is nothing to really dislike! It is easy to use, and keep track of your points. I don't have any cons!
Anonymous
51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Good and robust software!
It was great to be able to have the options to review.
CONSThere were not enough features to expand upon the review.