About ReviewFlowz

ReviewFlowz is a reputation management tool that allows businesses to track and monitor negative reviews on a unified interface.

Teams can set up review monitoring on various review aggregators, marketplaces and directories including Capterra, GetApp, Software Advice, Trustpilot, Verified Reviews, Wordpress and Shopify. Additionally, supervisors can get notified regarding each new review via Slack.


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4 Reviews of ReviewFlowz

Overall rating

5 / 5 stars

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Showing 1 - 4 of 4 results

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August 2021

Jérémy from Ezus

Company Size: 2-10 employees

Industry: Internet

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

The solution to proactively exploit your online reviews

I had a very good contact with the team. The setup was very easy and they answer all my questions pretty fast. I like their mindset and the direction they are taking. I am looking forward their expansion :)

Pros

We use it mainly to monitor all the reviews of our SaaS in one slack channel. It gives us the ability to act very quickly in case of bad reviews and we notice that this reactivity makes all the difference. We calculate our daily/weekly CS OKR based on this slack channel and gives us a very simple and lean solution to do it very fast.

Cons

The software will expand with other features that I am waiting for very much such as Google Sheets integrations which will enable us to automate the calculation of our daily/weekly OKR

July 2021

Axel from METACOMPANY

Company Size: 2-10 employees

Industry: Internet

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Excellent review monitoring solution

So far so good! I set it up, it works, and that's about it! I wouldn't have it any other way.

Pros

The simplicity is really what I like best. It's dead simple to setup, and managing reviews in Slack makes review management super simple.

Cons

It would be great to have the option to translate reviews automatically. Would also like some best practices to deal with bad reviews

Reasons for Choosing ReviewFlowz

Simpler, and much cheaper. I like the no bullshit approach. They're not saving the world with this, but what they do, they do well.

July 2021

Arthur from NeoNotario

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Great experience

Pros

Super easy setup and the notifications look great on Slack

Cons

Nothing so far, really happy with the product

August 2021

Thomas from Salesdorado

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2021

Really powerful intent monitoring

So far, super satisfied. The setup is very simple, and Slack is a very cool interface to deal with this.

Pros

I use it to monitor other companies' reviews. Their bad reviews are very good leads if you're able to identify who wrote the review. Doesn't work 100% of the time but it mostly does, and it's very easy to leverage.

Cons

I'd love it of they we're able to help me identify who wrote each review. Lead gen meets review monitoring