The GOAT Team are continuously improving he product based on feedback

Formatting issues with text input sometimes impacts reporting tools

GOAT Risk is a perfect for our current needs. It's a great tool that we are using to map out our risk landscape in a structured and comprehensive manner. The software provides a low cost option to build out your risk management framework on your own terms, and can help avoid costly consultancy and implementation fees associated with the bigger GRC platform providers. The service from [sensitive content hidden] and the Team is exceptional.

The most impactful feature by far is the level of customisation available straight out of the box, particularly with the Enterprise PRO subscription. This is of immense help if you are iteratively building out risk profiles for the first time. GOAT Risk couldn't be easier to use and is super intuitive for risk and non-risk professionals alike.

The Enterprise PRO version would benefit from the addition of an individual control RAG rating, in addition to the overall control effectiveness rating. This will help Managers better identify control hotspots at a glance.

Ease of use and ease of deployment, no training needed whatsoever

Some of the functionality was a bit basic but that's also a pro

GOAT has been really useful for us and the level of support from [sensitive content hidden] and the team has been nothing short of outstanding!

The ability to simplify risk management, allocate to users and move away from spreadsheets!

Some admin work can be 'clunky' but [sensitive content hidden] and the team have been incredibly responsive in taking on feedback and developing solutions!

Great product and very easy to set up and use.

The ease for all people throughout the company to use the product and update the risks. Whether they are risk professionals or new to risk management.

More information could be displayed on the screen but instead there are blank spaces.

Overall my experience so far has been very positive. It is a very quick and easy system to use, and capable of handling our existing risk methodology, with options for further development as our risk maturity improves.

I most liked the reporting options which allowed me to assign risks to more than one reporting structure (e.g. risks are tagged to the profile of their individual register, but can handle multiple 'tags' which allows me to extract by committee as well (to multiple committees where required)). Also it was really easy to set up, and it is really good value for money

There are options for reporting, but it would be great to be able to create and add your own reports and edit the report templates. Once extracted i am manipulating the data in microsoft office to display it according to our own reporting templates (e.g. in excel and powerpoint)

It sits on top of our existing reporting and does not add to the workload by creating a seperate standalone system

The hardest part is not the system but the education of users to understand how to use it. We had a lightbulb moment where we nailed down the interaction between the register and the other reporting so that it was fed from the other reports rather than competed with them.

Excellent -ease of use and fully supported

Affordable and easy to use. Great support too

Nothing to mention that had any significant impact

This is a great piece of software that has helped us engrain risk management in our decision making and helped our reporting requirements to committees that run/govern our organisation.

We are happy overall with this software.

[sensitive content hidden] from GOAT are approachable, helpful and knowledgeable about the system and risk itself. They have regularly reached out to offer assistance. Embedding GOAT is taking time but the base framework fits with our business and is working well.

The dashboard, functionality, and the reports.

Would suggest more tips/examples around KPIs and the ability to attach documents.

The problem with conventional risk management toolsets is that they are usually built around GRC tools that require huge amounts of configuration before handing over to the client and constant support throughout the use of the product. They are often complicated to use, require users to undergo substantial training, and cost an absolute fortune. GOAT Risk is the exact opposite of this!If you're looking for a completely customisable risk management tool that doesn't require any support and comes jam packed with features straight out of the box at an incredible price, there is no other option. This tool is incredible and the team at GOAT are so helpful and willing to chat at any time.

OUT THE BOXStraight out of the box this tool is packed full of customisable features that allow you to manipulate the tool to fit seamlessly into well established risk management processes and procedures and instantly take you away from endless spreadsheets. Within 15 minutes I had our current risk assessment template configured in the software and was inputing data to test out how reports would export.TEMPLATESThe templates feature allowed me to push the customisation to not only include Open, Accepted, and Closed risk registers as well as risk assessment processes, but I could also utilise the customisable templates to create Remedial Action Plans to track actions from Audit and IT Health Check reports, Third Party Risk Registers to track security assessments carried out on partners and suppliers along with any incidents that may have an impact on their overall risk rating, and even Continual Service Improvement Plans to track progress on improvement projects. REVIEWING AND UPDATINGAll actions/risks are assigned to someone and the simple notification email including a link that takes the owner straight to the update section is so useful and increases risk engagement from none risk team members exponentially. This is invaluable, and due to the way that GOAT has been developed requires no configuration other than adding the users email address.

Dashboards have fairly limited customisation in comparison to every other feature in the tool.

We have found GOAT to be a useful, cost-effective tool as we are maturing our Risk Management program.

Overall the tool is very easy to use and implement, especially for small to medium-sized organizations looking to "get off spreadsheets" and manage and report risks in a more automated fashion. The tool allows us to create multiple Risk Profiles specific to our organization's requirements. For example, we started with a risk profile for our franchisee network and are planning on additional risk profiles for other areas of our organization. Each Risk Profile allows us to create/assign specific risk items to that profile. The tool provides standard risks, and also the capability to create risk items specific to our business and operations. We are able to create and assign objective criteria for Likelihood and Impact. There is guidance within the tool on what to consider for this criteria. In our case, we customized the Likelihood and Impact definitions so the risk assessment respondents could move from subjective to objective risk assignment. By placing these on the Heatmap, our teams have a great visual of the risk ranking. The Dashboard presents a great visual and overview of the Risk Profile. We are able to assign owners, create controls, KPI/KRIs, and document actions taken on specific risk items. There are standard reports available in a .pdf format which makes it easy to create and share information on the Risk Profile.

The standard reports are a great out-of-the-box solution. And yet, we are finding the need for some custom reporting to support the requirements of our Senior Leadership team and other stakeholders.

The overall experience with GOAT is one which is positive. It is a system that will help drive a stronger more embedded risk culture and help people manage their risks effectively. GOAT helps take away the mundane experience of excel and turn the risk identification into a more pleasing and engaging manner. This has helped massively with building a more proactive nature when identifying, scoring and reviewing potential risks to our business.

1. Easy to use for all layers of the business. this is a massive pro as it increases the awareness and visibility when conducting Risk Assessments. 2. The System provides fantastic reports which transport data from a profile to an easy to understand compound sheet helping the executive teams understand the risk data and take correct actions. 4. The interaction created through this tool helps create a stronger bond between risk functions and those risk owners - GOAT helps articulate Risk Management in a non-complicated manner

The ability to aggregate themes i.e., number of people risks identified in all profiles, or IT risks identified in all profiles. This would allow us to see those areas which have a number of risks associated to deep dive into the issues at hand. This has to be done manually at the moment but is still feasible to do with some guidance form the GOAT Team. other than that, there are no cons with this product

Our client was working with an excel spreadsheet as their risk register and it was ineffective in supporting risk management, leadership and capability in the organisation. The Goat Risk platform has allowed this business to have a clear line of sight of risk, owners and controls that is up to date and most importantly the leadership from Board through to frontline have altitude control and can review designated risks in real time. This has reduced cost for the business and allowed for greater transparency for the business and regulators in that industry.

The platform is easy to use, dynamic and supports the teams to understand and effectively lead and manage risk in the organisation. It allows non risk experts to achieve a capability and understanding of their critical part in the risk environment.

No issues with the Goat Risk platform at all.

Simple to use online system that allows us to focus on the content of the risk register rather than the administration.

The heat map can be a little messy with a lot of risks, but it's a lot easier than trying to produce in Excel or similar.

We need a good risk evaluation tool that makes it simple to create and get an overview of the risk in our organisation. This is both for our ISO 27001 certification, which GOAT helped us get in place, and in general. We tried several competitors, and they all made it so complex.

It is very simple and easy to use. The limited features are straight to the point, not a whole lot of admin, categories, or other distractions. It is even possible to turn off the features we don't use, so they don't get in the way.

The set of reports and options on the reports could be larger.

Pretty good with some niggles, although recognise that you get what you pay for!

Mostly intuitive and user friendly. Lets us choose who to give access to which risks. Range of reports.

You can't customise the reports to deliver what we need for our committees. For example, would be good to have a report which ranks the risks based on the gap between the net and the target risks. There are a few features that are not intuitive - for example, to save a report to your computer, you need to click on 'print' and to replace a user with a different user who is going to take on all of their risks, it is hard to find.

The system is intuitive, when we have needed support it has been easy to liaise with someone and it has really helped with managing operational risk at our business.

The product is very easy to use and it was really helpful that we were able to trial it before we signed up.

It would be good to have recurring actions on there.

Love how easy and simple the system is to use/navigate, the flexibility to change/amend almost all existing fields is a bonus as you can align to your own terminology .

Its intuitive, easy to navigate and find your way around without much training required. The Dashboards and Risk Register reports are great providing a clear view of the risk assessment, risk exposure and all linked items (such as actions, controls, KRIs) in one place.

Control assessment/rating is at all controls only rather than each control separately, No Risk Event reporting directly into the system, additional boxes to record relevant risk event data, and reporting extraction into EXCEL not just PDF

We are introducing GOAT to centralise the recording and reporting of risks across the organisation. In turn, GOAT will help improve the risk culture and awareness of risk across service areas, especially where there are relationships and interdependencies.

I like that the software is intuitive and simple to use without over complicating the risk information which is needed from each risk owner.

Due to the fact we have to create multiple reports with multiple contributors with varying formats, the pdf reporting functionality doesn't suit our reporting processes. Having the ability to download the report into Microsoft word would allow us to better customise the risk report, dependant on the audience who is reviewing it.

Though, we are still on a start-up stage we are happy with the overall experience with GOAT Risk.

What we like about GOAT Risk is the ease of use. It very user-friendly at a very reasonable price. We can also customize the system according to the business needs. Now we have one single source of truth as we can easily see per departments risk register.

I just experience system glitch during the customization stage but it was resolved by the Dev Team. Consider also adding more than one system administrator.

Risk Register preparation at enterprise level.

Very simple to deploy and use, the ability to assign the risk and actions to risk owners and have the program automatically follow them up is appreciated.

The ability to tun on and off the three types risk (treated, untreated and target) will reduce clutter when presenting risks to the board or in other formal presentations.

Exceptional value for money and overall a great package.

Ease of implementation and customer support.

At lower levels reports aren’t as in depth as you would like.

Goat has simplified our risk management process and its ease of use has changed the risk culture throughout our organisation. I would highly recommend this product.

It includes risk theory without being overwhelming. We have noticed that people with no formal risk management training were able to use the product.

None, the developers are always open to suggestions.

So far it is meeting our needs. We haven't fully explored the system yet. We are still working through the best way to utilise our subscription of 5 users and 1 profile.

Customisation Seems simple to use Quite intuitive

You don't know what you don't know, so if you're unfamiliar with Risk Management, it can be time consuming as you test the platform out. Creating appropriate KRI can be challenging. There's not a lot of depth to the tutorials. Being in the southern hemisphere, I'm reliant on the tutorials to provide quick answers. No archive system for eliminated or obsolete risks. The response to create another profile for archiving means an escalation in cost from $600 to $1800 per annum.