Service desk is always very responsive and helpful which has been important for us as our software usage changed time to time.

The software is very customizable and the developers and support team are very knowlegable about how the product can be configured for your organizations direct needs.

I enjoy the ability to customize areas that are useful to our facilities.

Cost Effective solution thats was easy to support.

Great company that is always moving forward. Fun to work with, innovative and true partners.

There are other aspects of this software that I don't access as they are difficult to navigate and not intuitive.

We have been using the Perspective system since the summer of 2008 and have been very happy with it.

The product is affordable, and easy to use and track incidents. It also provides a great ROI and helps prove a security department's worth.

The customer support is very helpful and will return requests in a timely manner.

The only complaint I have is that sometimes the program runs slowly.

There i have find multiple user friendly options and easy to access the and accurate results in the reports.

I like the feature of the chimes when someone else makes an entry so you know it has been entered. It seems like a small thing but is very helpful when busy and working on other duties.

Its parent company has changed and longtime users may perhaps be unaware of the company's future relative to the product.

Excellent products and an even better team to support the products.

Apart from all the features, the following are a few notable mentions: the application is easy to use, the graphical user interface is simple and intuitive.

My staff complain that they cannot get what they need using onboard tools and are dissatisfied that they have to purchase other software to run the reports and analytics that they need.

Excellent tool for documenting incidents; and subsequent report generation.

Upgrading from version to version is quite disruptive to our operations and we have typically found a fatal error the past few times we have upgraded.

An excellent tool to build your audit world, plan, mandates and reporting based on your needs.

Very good tool to generate quick and accurate reports, to be able to carry a documentation of the incidents is great.

Lagging is a huge problem when several people are calling out checks at the same time and I cannot keep up because the program is running so slowly.

I greatly enjoy working in the system, the Resolver team in fantastic and very responsive. Any issues that may come up (rare though they are) are handled quickly.

Best of all, they not only took our suggestions to customize our product, but rather took those suggestions and customized the base product which gets rolled out in an update to all users.

Working with Resolver has been a great experience, the application as well as the service delivery.

Some of the key information is not easily searchable, which means for long waiting periods. Moving files into the program is limiting.

I like the ability to have multiple users work on the same file at the same time. The ease of creating reports frees up my time to do other tasks.

On a monthly basis, we take in more than 1,200 incidents. The Perspective product is the vital backbone to our investigations unit.

Having previously submitted evidence from prior audits is very helpful during audits in progress. While the product is great, the support team is what makes the overall experience the exceptional.

It has been a good experience. It is very easy to see grades and take corrective actions.

ISNetworld was very eager to get our companies money. I received several phone calls wanting me to sign up.

We can share great ideas and safety news and procedures and you can make yourself visible to other companies.

The dashboard is fairly easy to navigate and the message center is very helpful to keep on top of requirements and information requests.

If you don't qualify you just paid a lot of money to find out the hard way that you don't qualify.

I would rather have a root canal then work with ISNET. Whoever is reviewing this company in a good light is either brain dead or works for them.

ISNetworld is a solid and reliable compliance management product.

ISN charges based on number of employees, in other words the more employees you have the more ISN thinks you should pay.

At first, when our clients were requiring us to buy and use this software, I thought it was a scam.

Their wants are so ridiculous and they do not review the documents you send. I have to resubmit the same document over and over again until someone with half a brain finally reads it.

Very poor service and unable to trouble shoot.

In general - ISNet is not terribly difficult to use or operate.

This is a terrible program and Comply Works is awesome, they are easy to use friendly, you go red, you update done.

My concern - we have recently reached out to ISNet (twice) and ask for a discount moving forward... reasoning we asked for the discount.

If you are a contractor, you are forced to subscribe to ISN. Rather than work to make you want to be a customer, they threaten to notify your customers if you do not renew every year.

I'm unable to respond because I am unable to log in. I've called ISN numerous times, but no one has ever assisted me.

I pump cement down multiple miles of pipe underneath the ground, which involves amazing engineering and trading - so I can manage to click buttons of my computer.

The requirement are over the top for a small company yet perfect for a company with over 50 employees and a brick and mortar establishment.

They are trying to be to much for one single site. Customer support is very poor.

The insurance review team frequently makes mistakes (which creates a ton of wasted time) and a lot of the modules are buggy or use flash player which is darn near banned on most browsers.

Good and reliable compliance management software.

Worst of all is the service. If you are a hiring client, they roll out the red carpet.

Parameters set by SCE are very difficult to achieve. You don't know if you qualify to do work with them until you purchase the service - 160 employees = $4,200.

If negative oil & and the shutting down of the American economy involving an invisible virus that’s literally killing people doesn’t get ISNets customers a small discount or payment options.

They read off the answers to our questions and actually give no advice at all.

Their support team is a great help and has a quick response time whenever help is needed.

Everything, it is hard to update, hard to communicate, the most expensive, and the worst customer service. Who screws over the maids.

It is a click and choose service and if our clients click a field that does not apply to us, we get an F rating for non-compliance. Customer service is horrible.

Continuing operations in terrible oil market & global pandemic.

Provides a good foundation 9f information for customers to use in viewing a company's overall safety compliance.

It is an amazing compliance tracker and incredibly convenient for our customer and third party companies we deal with.

US Dollar

Resolver’s risk management software is a cloud-based solution for midsize to larger enterprises that serves customers across a variety of industries and business needs. These industries include banking and financial services, healthcare and hospitals, insurance, academic institutions, critical infrastructure organizations, airports, oil and gas, utilities, manufacturers, pharmaceuticals, hospitality, high tech, government, retail, real estate, and more.


The software enables users to manage their risk aversion and mitigation plans, budgets, and forecasts all from a single solution. It assists in connecting risks to incidents, so that assessments of what could happen are linked to what did happen. With this connection, you can quantify the impact of your risk mitigation plans, identify where your risk register has gaps, and where risk assessments were overly confident. Users can create customized reports and make data-driven decisions with full visibility into their organization.


Resolver’s software is cloud-based and is supported on desktop, tablet, and mobile devices. Key features include automated risk processes, custom trigger alerts, risk scoring, real-time continuous risk assessments, configurable drag-and-drop dashboards, ISO management, response management, internal controls management, ERM, and ORM. It can be integrated with incident management, compliance, IT risk and compliance, vendor risk, and internal audit applications.



LongDescription

Case Management

Enterprise Risk Management

Safety Incident Management

User Management

Exceptions Management

Sarbanes-Oxley Compliance

Status Tracking

Operational Risk Management

Mobile Alerts

Security Management

Email Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Alarm Management

Real-Time Monitoring

KRI (Key Risk Indicator) Monitoring

Contract/License Management

Legal Risk Management

Task Scheduling

Active Directory Integration

SSL Security

Change Management

Policy Management

ISO Compliance

Single Sign On

Secure Login

Risk Assessment

Project Management

Approval Process Control

Risk Analysis

Event Tracking

Customizable Fields

Collaboration Tools

Assignment Management

Data Import/Export

Risk Management

Process/Workflow Automation

Assessment Management

Event Logs

Multi-Location

Self Service Portal

Risk Reporting

Contact Management

Audit Trail

Subject Profiles

Version Control

Internal Controls Management

Reputational Risk Management

Configurable Workflow

User Profiles

Mobile Access

Risk Scoring

Compliance Management

Real Time Data

Performance Metrics

Historical Reporting

Vendor Management

Issue Management

Risk Alerts

Controls Audit

Role-Based Permissions

Client Portal

Real-Time Notifications

Forms Management

Workflow Management

Visual Analytics

Asset Tracking

PCI Assessment

Inspection Management

Alerts/Notifications

Employee Database

Reporting & Statistics

IT Risk Management

Data Visualization

Reminders

Event Management

Customizable Templates

Response Management

Incident Reporting

Dashboard

Multi-Language

Audit Management

IT Incident Management

Alerts/Escalation

Real Time Reporting

Sourcing Management

Compliance Tracking

Reporting/Analytics

Monitoring

Customizable Forms

Incident Management

Records Management

Summary Reports

Business Process Control

Investigation Management

Corrective and Preventive Actions (CAPA)

Secure Data Storage

Mac OS

Linux

Web browser (OS agnostic)

Windows 10

Contact Resolver for detailed pricing information.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Resolver

In Person

Live Online

Webinars

Documentation

ISN is a contractor and supplier management system that helps businesses search, qualify, and hire contractors and suppliers according to the organization's objectives, resources, and requirements. ISN collects and verifies all the information about safety, environmental, insurance from workers and suppliers and connects them with companies.

ISN reduces the time to perform due diligence and enable businesses to find the appropriate partners for their projects. ISN ensures strict safety standards for both companies and contractors, letting businesses perform operations within industry regulations.


Resolver vs ISNetworld

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons