TRAC

RATING:

4.8

(30)

About TRAC

TRAC is a budget-friendly, integrated GRC tool designed to make compliance painless. Combining built-in intelligence and easy-to-use workflows, TRAC users can complete critical information security tasks such as vendor management; risk assessments; creation of policies and procedures; and business impact analysis in considerably less time than it takes to do so in a spreadsheet. In addition to significant time savings, TRAC also provides users with measurable risk scoring, allowing them to track progress and more confidently deploy resources to improve their risk management posture. Using TRAC is like adding a group of cybersecurity experts to your team, making compliance simple, while also providing a greater understanding of risk levels to help drive better decisio...

TRAC Pricing

Starting price: 

$1,500.00 per year

Free trial: 

Available

Free version: 

Available

IT Risk Assessment Controls

TRAC Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for TRAC

1 - 5 of 30 Reviews

Joe

Financial Services, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

FFB Review

Very good experience. Helps simplify and manage multiple aspects of my role in the bank.

PROS

Management of ISP is very easy in Trac. Vendor Management is a very large and can be complex project. Trac makes it easy to manage, and present to Examiners and Auditors.

CONS

Used to be slow, but that has been resolved. No real complaints, the software has really matured into a good product.

Vendor Response

We are so excited to hear how TRAC is assisting you with vendor management and also helping you to manage your ISP in general! Equally good to hear the performance issues are cleared up for you. Our development team has worked hard to improve performance and mature the product. It is great feedback to pass along to our internal team. We appreciate you and value your business with us! The SBS CyberSecurity Team

Replied March 2024

Allen

Banking, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Having SBS CyberSecurity's TRAC system makes my job MUCH easier!

Overall, I have saved HOURS of time utilizing TRAC. It allows us to manage our contracts and risk audits so much easier and do more than what the regulators are requiring. This enables us to keep our ducks in a row much easier.

PROS

The useability of TRAC makes my life so much easier. Before choosing TRAC, I tested multiple solutions ranging from cheap to super expensive. Those systems tested were decent, but TRAC was designed in my opinion with the end user in mind. I feel if I would sit down and design a system today, this is how I would have designed it. Since their company also does outside security audits for financial instructions, I feel it keeps TRAC current with what regulators are requiring.

CONS

I understand why they offer separate TRAC modules, but I wish they offered better pricing for existing customers. Even better if I use them for my 3rd party security IT audits, it would be nice to be able to purchase TRAC inclusive package for a discounted flat fee.

Reason for choosing TRAC

There are several reasons we chose TRAC over the alternative. We've utilized SBS CyberSecurity for the past 3-4 years for our 3rd party IT Audits. They have done a tremendous job each and every time. They stay on the cutting edge of IT and Security and every single person I've ever spoken with is so nice and helpful. We thought that since they do stay on the cutting edge of what's happening, they would evolve their TRAC product as regulation changes keep it current and functional. They were also the only one to check everything we had on our list of requirements for the TRAC like products we tested.

Vendor Response

Thank you for your kind words! We're grateful you are pleased with TRAC and our service offerings! Our SBS Team is committed to excellence, and hearing how much time this saves you is very appreciated and helps us to know the time and effort the team puts into staying current is of value! We also appreciate your transparency about our pricing and the inclusive package suggestion. We will pass this on to the appropriate team members for consideration. Best, The SBS CyberSecurity Team

Replied September 2023

James

Banking, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2023

End user viewpoint

It gets the job done for my needs.

PROS

Solves most of my compliance needs with regulators for vendor management, IT risk assessment. I do not use the other modules as we have other products.

CONS

Like all vendors, there are flaws and annoying issues that should be resolved. SBSCyber does resolve most items provided to support. There is an active development in the product(s) and an end user group that meets annually.

Trevor

Banking, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

SBS Makes Bank Compliance Easier

Overall, we are very happy with TRAC and we've had no issues.

PROS

One stop shop for managing a bank's InfoSec program.

CONS

There's really no major issues. Only wish list items we have is SSO and an option for one login for multiple institutions (helps with holding companies or MSP)

Vendor Response

Thank you so much for your review. Glad to hear we are a one-stop shop for your bank's information security program! SSO functionality is on our roadmap and is actively being worked on now and we are hoping to release this functionality in the first half of 2024. We will reach out to you for a training on the holding companies feature. That feature, pretty new, already exists so happy to help there. Best regards, The SBS CyberSecurity Team

Replied January 2024

Michael

Banking, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Trac Review

TRAC provides easy to use and up to date tools to help automate and assist an organization in the implementation of their information security program.

PROS

TRAC's IT Assets, Vendor, and Business Continuity modules provide a straightforward and consistent method to conduct risk assessments for these activities plus it generates reports and review schedules. You can easily document references and add notes to each item in the modules. The Information Security Program (ISP) module is a customizable tool that generates polices and maintains a review schedule.

CONS

I would like to see more customization options for the vendor management module, especially for vendor selection. Vendors provide diverse products and services to banks. Some vendors do not provide services or products that apply to a strict safe guarding regulatory approach to vetting or managing a vendor. For non-bank transaction centric vendors, banks still have needs to manage these vendors which TRAC is capable of handling.

Reason for choosing TRAC

Cost and ease of use along with the feature of the Action Tracking module.