All ARIS Reviews
1-19 of 19 Reviews
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Khuto
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Why ARIS is Head and Shoulders Above all the Rest
Productive and Effective
PROS1. Intuitive 2. Hides Complexity 3. Strong Functional Capability that can build out an organization's EA mandate 4. Cloud Version is excellent
CONSNothing yet. This could be that our utilization has not progressed into areas where the functional requirement that is needed is not in ARIS.
Reason for choosing ARIS
Significantly much better We have been using ARIS since 2008
Vendor Response
Hi Khuto, great review, thanks for your honest feedback!
Replied March 2022
Oliver
Plastics, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2023
ARIS is for that time the best for our company
Approval Workflow, Confirmation Management, Support
CONSIdeas - the ideas shall be taken over into standards
Reason for choosing ARIS
Central database, approval workflow, Confirmation Management
Reasons for switching to ARIS
Central database, approval workflow, Confirmation Management
Reinout
Retail, 201-500 employees
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2022
This review is about Aris
Very good tool which all my collegues are quite enthousiastic about
PROSThe flexibility of the ARIS tool is why it is to be compared with an luxery card
CONSThe pricingmodel of the ARIS tool is expensive
Bulat
Logistics and Supply Chain, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed May 2022
Best modelling tool on the market
Fantastic tool which comes with a certain price.
PROS1. The repository feature that allows you to keep all the Enterprise Architecture views in one database. That's a platform for MDM-like managements of unique objects. 2. Establishing connections between different objects (model, object, folder). That allows to build reports based on where a certain object was used i.e. the actions performed by a certain person, all the processes whic are automated by a certain system. 3. Advanced user management with ability to assign rwdv rules by folders for all users. The users will be able to see and edit only specific aspects of the Enterprise Architecture. 4. Every visual symbol is actuall a db object with attributes. You may add description, dates, status, etc. to all the objects, models, folders of your repository. 5. The best modelling experience in terms of available settings and ease of use. 6. Highly customisable reports with visual constructor and javascript-like editor.
CONSIt's very hard for me to justify the current price of ARIS products despite their amazing features.
Vendor Response
Hi Bulat, thanks for this amazing statement!
Replied May 2022
Gabriel
Consumer Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2022
Why is important for me to use ARIS?
My global experience with ARIS has been very good. For me, it is very useful for any organization for many reasons and I wish it could be cheaper in the future years specially for the SME's and new funtionalities.
PROSI have used this software since 2008 and I'm a big fan of it. I like several features from ARIS but the 2 most inportant are the functionalities in general for analizing process and it is very easy to model process for any person in the organization without an extensive training.
CONSI don't like specially 2 things. The help´s documentation that in some topics are very general, is not specific for example the exportation and importation of models. In some cases, is the same situation with the answers from technical support, they don't have enough information to execute a procedure for instance.
Reason for choosing ARIS
In general it has been a decisition from the Executives.
Veselin
Information Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed August 2022
It is hard to believe that so many companies still do not recognize the power of a good BPM tool
I have been using ARIS in previous employment for years, creating business process diagrams, but also integrated application architecture diagrams and producing great reports and software requirements specification documents. I changed a few renowned companies afterwards and always felt like I was handicapped while doing my job for the lack of similar software. I spent a good amount of time looking for more affordable alternatives, and there simply are not any. Most applications in the field just produce nice diagrams, which are nothing more than pictures.
PROSReporting. There are very few other solutions for diagraming that actually follow a method and record each symbol and connection in the diagram in a structured database. Reporting capabilities, as a consequence, are unparalleled. Job descriptions, functional documentation, matrices for access to data etc. in a single click.
CONSIt is not easy to justify the cost of it in front of management usually, unless management has had experience with it before.
Reason for choosing ARIS
Experience with ARIS from previous employment. Also, there are not many alternative products, surprisingly.
Klemens
Information Technology and Services, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
ARIS is a complete BPM Tool.
I am mainly using ARIS in training and education. The user interface is easy to understand also for first time users. So users can concentrate on good modelling rather than on how to understand the tool.
PROSARIS is a complete BPM Tools covering all sights of the Scheer Information System architecture with a lot of different models including EPK. The most used BPMN model is a full standard OMG compliant implementation with a repository and the functionality of extending regarding attributes. With ARIS Express a free tool is available as starting point without a repository but with a full BPMN and EPK Implementation.
CONSCustomizing is too difficult. Reporting is not flexible enough for end users. ARIS Basic has too many restrictions and ARIS Advanced is too expensive for many customers.
Reason for choosing ARIS
EPK support
Vendor Response
Hi Klemens. Thank you so much for your great feedback.
Replied November 2023
Luz Elena
Recreational Facilities and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Aris experience
It doesn’t need a lot of training and it’s very agil to modeling
PROSVery friendly and easy to use for modeling process
CONSOn the basic option it doesn’t have all the objects
Vendor Response
Thank you very much for your feedback. We are pleased that you are so satisfied with ARIS.
Replied December 2023
Diorge
Banking, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Best Tool in the Mkt
Arial software is a colaborative tool.
CONSTHe toll keeps giving the option for aswimming lanes.
Vendor Response
Thank you very much!
Replied March 2021
Eduard
Construction, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2023
ProfiCircle
We have been using Causal for more than a year and we are very satisfied with the application that allows us to have our financial data in one place. it is easy to create different scenarios and control the company's activity
CONSIt would be good to have the option to add integration with the software we use for invoicing (FGO) and the accounting software - Stripe
Marco Tulio
Financial Services, 201-500 employees
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2022
Aris - Recomendação
Aris é de fácil uso, possui interface web que permite acessar facilmente o repositório de processos a partir de qualquer lugar. Existem vários atributos possíveis de serem preenchidos para documentar o processo. Aliás, existem vários relatórios que podem ser gerados, permitindo ver o documento dos processos, fazer gestão de riscos, ver os papéis RACI etc. Possui ótimo desempenho e é bem amigável de utilizar.
CONSAris não possui a possibilidade de modelar processos com piscinas e raias quando se trata da notação EPC na versão Aris Basic. Também não possui alguns objetos como o "sys" que encontrava em outras versões. Nem todos os objetos estão disponíveis no Basic.
Vendor Response
While ARIS Basic is our starter edition, you have a lot more capabilities, flexibility and add-ons in the next edition. What about a 30-days free trial for ARIS Advanced? You can try it for free here: https://ariscloud.com/pricing/ and upgrade easily from ARIS Basic to Advanced, if it fits to your needs. Regards, Christina
Replied July 2022
Malik
Computer Software, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
An Awesome product experience
Slowly, but steadily learning the software. Wish there were more helpful tutorials & videos available on internet to get along with the software.
PROSI am understanding how to model business processes. ARIS is an awesome tool to learn and excel in my career.
CONSLess videos/tutorials availability on internet.
Vendor Response
Hi Malik, thanks a lot for your great review! I am glad you like ARIS. Did you already check our Know how section on the ARIS Community? There you'll find many helfpul tutorials and videos: https://ariscommunity.com/know-how If there is anything we can help you with please feel free to reach out, we are always happy to help. Regards, Christina
Replied July 2021
Martti
Apparel & Fashion, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed January 2023
Basic licence need bit more freedom
We are describing and analyzing business processes to implement ERP system and later establish business process management.
PROSRepository functionality and semantic checks. Also possibility to export from Advanced licence.
CONSMissing functionalities in the Basic licence: like database export, lack of reports, lack model types.
Reason for choosing ARIS
Because of semantic checks, reports and possibility to import-export database.
Reasons for switching to ARIS
ARIS was recommended due to the more open solution for importing and exporting database.
Vendor Response
Hi Martti, thanks for your review. You are using ARIS Basic, our starter edition which provides essential features to get started. If you are missing functionalities like the ones you mentioned, you can find them in ARIS Advanced. As an ARIS Basic user, you can easily upgrade to this edition and find everything you need. Please see a more comparison here: https://ariscloud.com/pricing/ Hope that helps, Christina
Replied January 2023
KarlHeinz
Computer & Network Security, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
ARIS Designer Review
My overall experience is quite well. It is easy to use and use r friendly
Reasons for switching to ARIS
Too expensive, weak User Support and unfriendly
Vendor Response
Hi KarlHeinz. Thank you for your feedback. It's great to hear that you are so satisfied with ARIS.
Replied November 2023
Carlo
Information Technology and Services, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Great product!
It's been great. My client is impressed with the quality of my diagram. And I haven't shown him yet all the features of ARIS
PROSI enjoyed using ARIS especially the process flow
CONSI was hoping there's also UML / Use Case Diagrams
Vendor Response
Thank you very much for that fantastic feedback. We really appreciate that! BTW: UML is part of the ARIS Enterprise Edition.
Replied March 2021
Silvia
Information Technology and Services, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2023
Aris
Molto facile da usare, predisposizione di molte possibilità di stampe e report .
CONSSarebbe auspicabile una maggiore integrazione con altri SW
Tihomir
Banking, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Extremely Simple Business Process Management Solution
Documenting Business Processes, Analyzes and Process mining
CONSThe price is a bit high,
Vendor Response
Hi Tihomir, we are more than happy to receive your 5* rating and wish you continuous success with ARIS in the future!
Replied March 2022
Philipp
Hospital & Health Care, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Incredible good software programm for beginner and students
In regard to our tasks of our university it is a really useful programm.
PROSIn general the prozess building if it is the organization, the documental or the function sheet
CONSThere is not a real negative aspect of Aris
Vendor Response
Thanks for your great review!
Replied May 2021
Andrea
Packaging and Containers, 1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
ARIS - How to support business process design
Very positive experience
PROSVery easy and simple to use, so efficient for sharing and distributeprocess changes
CONSARIS element version has very low feature in terms of roles and authorization
Vendor Response
Thanks a lot for your review!
Replied June 2021