All Awardco Reviews

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John

Computer Software, 1,001 - 5,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2023

Ease of use, great employee recognition solution

User Profile

Lisa

Verified reviewer

Retail, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

AwardCo. is exactly what we needed and more!

I initially started looking for a new partner after hitting wall after wall where we were. We wanted to connect our swag store on Spotify to our loyalty platform so our sales reps could use their loyalty currency to purchase merch and AwardCo. made it happen when seemingly no one else could! They also helped to modernize our program, our reps love the ability to shout each other out on the Feed!

PROS

Working with AwardCo has been incredible for Day 1. I sourced them out after running into issue after issue with our previous loyalty platform provider and it has been the best decision! They helped us break through walls in our program we had been up against for years!

CONS

I know it's a good process to specialize in sales, onboarding and then Account Management, but it's never a simple transition between company contacts. That being said, we often get sold on a product only to discover the follow through isn't there. That's not the case with AwardCo., every contact we've worked with there has been incredible!

Reasons for switching to Awardco

As I said above, our provider offered great customer service, but the platform limitations were preventing our program from growing and impacting engagement & adoption from our sales reps.

Mike

Chemicals, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2024

Applause for Awardco

PROS

The idea that a company can use acknowledgements and rewards in a way that acts and feels much like a social media platform is beneficial. People are comfortable or familiar with the feel of many platforms that are similar already, so to add this to their professional working life just makes it feel more natural.

CONS

Perhaps the only additions that I could see helping add to an acknowledgement would be the ability to add gifs to a message and being able to respond directly to a response to a message.

Dipesh

Pharmaceuticals, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

PD Supervisor

Good

PROS

this Product easy to use and understand easy

CONS

need good customer service and quick response needed

Rebecca

Security and Investigations, 10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2024

Awardco is pretty awesome!

I love having AWARDCO available. I have used to get many items as a treat to myself

PROS

The points/awards provide incentive to and from fellow associates. To step up to the plate and both help others and reward others for appreciation

CONS

Wish OUR COMPANY would also include time off incentives, even small amounts, as did our previous award company several years back

Reasons for switching to Awardco

Company decision. They informed us in advance we were changing and we had to use up our points, but we had very few items to choose from. All company LOGO items. I used mine up and gave away many items, as I had 2 or 3 of the same

Ralph

Oil & Energy, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

I love it.

PROS

The prizes and reminders to BE good. And the classes are nice. Can't wait till next year.

CONS

A lot of activities seem to overlap or strive for the same thing.

Chone

Financial Services, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Highly Recommend AwardCo for your Company

I would rate this a 10/10. AwardCo should be at every company.

PROS

The ease of use for searching for a possible reward is wonderful. There's a lot of choices to get something from the employer or even other outlets that I love, such as Amazon. Its easy to use the points and it is really nice to see everyone's comments and recognition. The ability to provide feedback is amazing as well.

CONS

I do not have a lot of cons about awardco. I do wish that there was a 'dark mode' option. The overall lightness of the page is very harsh on the eyes if you're taking time scrolling through things.

Steven

Aviation & Aerospace, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Awardco is great!

I like Awardco .it makes work fun again

PROS

I like the fact that there is a work incentive for employees to try to accomplish each month.

CONS

I think there should be more of a points system for employees.

Eileen

Law Practice, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Awardco Rewards Employees

I have had a great experience with Awardco, I especially like the "only show items I can afford" feature when I'm shopping for items.

PROS

the ability to "bank" points, providing for greater spending power.

CONS

It seems that items that are Awardco options are priced higher than traditional shopping i.e. on Amazon Awardco eligible options appear to be priced a few dollars more expensively that on the Amazon site directly..

Ben

Primary/Secondary Education, 201-500 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2024

Great Employee Recognition Program

I've appreciated being recognized for my efforts by both my colleagues and management. It is nice that our human resource department can run health initiatives through this system as well. It's been a nice way to end the week by thanking those that have made my job easier as well!

PROS

Awardco is easy and fast to use which makes employees and employers more likely to use it. There are too many initiatives going on to have a cumbersome system in place for employee recognition. It is really nice to be able to use your points for company clothing and items via Amazon. I like being able to recognize my coworkers when they go above and beyond. It feels good to see rewards for our professional work and health initiatives.

CONS

The only downside I have encountered is that I can't always access the items I want on Amazon. Expanding the catalog would be really helpful or offering an Amazon gift card option would help solve this issue.

Madelin

Consumer Services, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Awardco Review

PROS

Awardco is easy to use and I love that you can see what other people are getting recognized for! There is also a lot of options to pick from when wanting to use your points that you have earned.

CONS

There is not much that I do not like about awardco. My only suggestion is having the option to redeem the points in a standard gift card rather than a designated place.

Amberlee

Financial Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Stop Looking...This is Where You Want To Be

Awardco has figured out the maximum benefit with minimum effort. We are able to recognize our employees quickly and effortlessly, and we love it!

PROS

The Award options are unlimited and it's the only system that partners with Amazon. Hundreds of other options for our employees to choose from. Everyone...and I mean everyone who have used our system, love it much better than our previous 'catalog' options for anniversaries. And used as an employee recognition platform, Awardco goes above and beyond! Awardco is easy to use for both the end user and administrators. The staff at Awardco are so helpful and open to feedback and suggestions on how to make the system even better.

CONS

What's great about Awardco is that they listen to their clients. I've seen where improvements can be made and not only to they meet with me to understand the ask and issue, they have actively put new features in and improvements. They are always working to make the system better. There are always new things I want or think the system should have/do, but I know they are working on my suggestions or rolling out even better improvements I didn't even think of.

Reason for choosing Awardco

Because Awardco had all the features we wanted, the look, the features, ease of use, and the price was right.

Reasons for switching to Awardco

We wanted a fresher and better option that fit our budget and requirements.

Donna

Mechanical or Industrial Engineering, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

A Great Way to Recognize Employees!

The whole process from the original chats with the Sales team and then the progression to Implementation were seamless. The customer service team is super helpful and very understanding even when I feel stupid about an admin feature. I have yet to find anyone who doesn't obviously believe in the product and want the customer (me) to feel valued and successful.

PROS

We use Awardco to recognize Birthdays, work anniversaries and wellness achievements. One of our companies even gave their employees a holiday gift surprise of points!

CONS

Setting up new recognitions - this is a little more confusing! and the budget process can be cumbersome but the new explanations and "How We Built This" have helped!

Reason for choosing Awardco

the transparency of the software and the obvious outstanding customer service plan

Mikaela

Machinery, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Great addition to the company!

Overall we really like Awardco and it has been a good addition to the business! It's nice to have a way to encourage and reward our employees. I also like that people can give recognition even without points/money attached. That is a great option for employees that don't have their own budget to recognize others. We also use it to give service awards, Christmas gifts, etc. which is very convenient! Lastly, our customer service with Awardco is always great. We have account reps we speak with regularly and are always available to help with whatever we need.

PROS

I love the ease of using the platform! It's very user friendly both as a user and an admin. This is key since employees won't use it if it's too complicated or hard to figure out. I also love the product offerings! Since it's linked to Amazon employees can get just about anything. We also recently added the Swag store and have been loving that too! It's really nice to be able to use Awardco for that and not a third party apparel company.

CONS

Our reoccurring complaint is we wish there was a way for employees to use a credit card to pay the difference on items they want, instead of having to wait for more points to be awarded. Often our employees hoard points because they are saving for something specific and might only be a few points away. We know enabling gift cards could be a work around, but that comes with tax implications we don't want to deal with. I do also wish the reporting on the admin side was a little more robust - it works for us because we have a smaller organization so it's easy for me to still look at a list of all employee data if I'm looking for information not provided in a report, but that would be more challenging with a bigger company.

Steve

Furniture, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Excellent Employer Recognition System!!!

We formerly had an in-house built recognition system. It worked fairly well, but the interface was not great and the data collection was cumbersome. Switching to Awardco immediately resolved all those issues. It's easy for our employees to use, easy to manage on the admin side and easy to collect and report recognition data to the management team and employees.

PROS

We've been using Awardco for just over a year now and it is an amazing service! It has an intuitive interface, is simple for our employees to use and we love the data collection and reporting capabilities.

CONS

Nothing! Having used Awardco for a year now, we have yet to find anything we dislike about it. We are a medium sized company and Awardco meets and exceeds every expectation.

Reason for choosing Awardco

Our in-house developed system was okay, but Awardco offered the free trial and we immediately fell in love with the system. It is robust, easy to use, easy to navigate, easy to administer and has great data reporting!

Reasons for switching to Awardco

Our in-house developed system was okay, but Awardco offered the free trial and we immediately fell in love with the system. It is robust, easy to use, easy to navigate, easy to administer and has great data reporting!

Adam

Financial Services, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Reward system that motivates

There are different types of reward motivation: eg, carrot and stick reward - if you do this you will get a reward vs random unanticipated rewards after the fact. Awardco is the latter, which is more healthy and doesn't have the side effects the carrot and stick method has. So our Awardco experience has been very helpful in creating a healthy motivational environment.

PROS

Awardco Recognitions is a very easy and impactful way to reward people in our organization for doing a great job or going above and beyond. People feel appreciated and are more likely to work harder/smarter or tackle a difficult challenge knowing they may get awarded awardco points, which can be renewed for gift cards or a myriad of items.

CONS

The budgets for awards are setup in silos. So each manager has a budget of awards for her/his team. However, if a manager wants to give a recognition to someone outside their department, the award still comes out of their budget and reduces the amount for their own team. It would be nice if there were a budget for cross-team awards or even manager-to-manager awards. The other thing is managers give awards to their subordinates but the only person that can give to the leadership team is the CEO, who is too busy to do it. So a structure that supports leaders giving recognition to other leaders would be helpful.

Tammy

Telecommunications, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Percepta Review

I am thrilled with Awardco. The customer service and collaborative efforts are wonderful. I appreciate being part of beta testing and always looking to find new ways to engage.

PROS

I appreciate the global elements within Awardco. Being a global company, it's critical that we provide global opportunities for our employees, and having translations further promotes our belief in the importance of inclusivity.

CONS

I would like the swag store to have more options globally - that are more reasonably priced. I would also like more options for giving to nonprofits.

Reason for choosing Awardco

Not applicable

Erin

Telecommunications, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Great Employee Apprciation Tool

PROS

I work from home in a call center and all of my employees are at home, too. We hire across the United States, so I may never get to meet my people in person. Awardco helps bridge that gap. It's a great tool to send daily/weekly/monthly recognition to show your people from afar that you care. Also, my boss has the ability to do that same for me in my role. It's easy to use and I love that it's connected to Amazon as there is a fulfillment center right down the street from me. Shipping is quick and if there is an issue, the customer service team is on top of it.

CONS

The reporting is good, but could be more efficient. I wish that there were options to set notifications when someone hasn't been recognized in a while. You could set your own threshold like 1 week or 1 month so that you can easily log in and acknowledge the employee.

Jaime

Airlines/Aviation, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2022

Easy implementation, easy to use, makes everyone happy!

Awardco enabled us to combine birthday, anniversary, non-monetary, and monetary recognition in one package - with reports available and excellent rewards options for employees! The implementation of Awardco was the easiest our HR team has ever experienced. It's a product that makes management, administrators, and employees happy! That's rare!!

PROS

Extremely easy to use, integration with Outlook for notifications, easy to customize and always modern customization options, responsive support, similar in many ways to social media platforms with which employees are already familiar, excellent points redemption options (Amazon integration)

CONS

Funding budgets is not as straightforward as the rest of the platform

Heather

Hospital & Health Care, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

A Valuable Employee Engagement and Recognition Tool

Our new Awardco system is an amazing asset! The new system is very quick and easy to use to recognize our company's corporate employees. It takes much less time to utilize the new system than it did to submit recognition under the old platform. You can also submit recognition for multiple employees at the same time for team members collaborating on a project together. The Awardco feed is a dynamic tool to gauge the pulse of our company and its employees. It is a great way for me to keep in touch with what is going on in our organization. I can see who has been recognized for demonstrating our core values and interact with them by offering congratulatory messages and kudos for their outstanding work and contributions. Positive reinforcement increases the likelihood that the desired behavior will continue and be strengthened across our organization. The new system also allows me the opportunity to actively engage with employees who have recent birthdays and work anniversaries in real time. I believe the efficiency and simplicity of our new Awardco system have facilitated a significant increase in employee recognition and engagement.

PROS

I love the ease of use of the system and how quickly a nomination can occur for employees and supervisors.

CONS

The hardest part about the new platform is only deciding what item or items to spend any earned ENCORE points on. The options are limitless!

Brittany

Automotive, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

I love AWARDCO!

I love being able to earn points on this platform. It really makes me feel appreciated and acknowledged. This is an awesome platform for any employer to have.

PROS

I love that the company I work for decided to implement this program for its employees. I Love having the ability to recognize and shout out my coworkers and manager. I also love the recognition that I get for the hard work that I do

CONS

The only thing that I feel takes a little bit a time getting used to is how to search for items when it comes to redeeming your points. I have definitely been able to redeem my points on some great things which are usually gifts for my family. I just wish that everything that was on Amazon was also on award coat but I understand completely. The only thing that I feel takes a little bit of time getting used to is how to search for items when it comes to redeeming your points. I have definitely been able to redeem my points on some great things which are usually gifts for my family. I just wish that everything that was on Amazon was also an awardco but I understand completely

Heidi

Consumer Services, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Great Rewards

PROS

I love Awardco. It allows my company to reward me for participating in activities like their health program or site activities like dressing up for Halloween. I get bonuses for my anniversary, customer service week, and the holiday season. There is a great variety to gift cards you can get. I frequently use the Amazon one to help get little things that I wouldn't normally buy for myself. It's a great little supplement to my income.I look forward to getting points and use them almost as soon as I get them. I love the program!!!

CONS

not really anything that I could complain about.

Samantha

Higher Education, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Awardco Review

Awardco allowed our organization to take manual recognition processes and transition them to digital. This saves hours of work for many employees. It is also easier for employees to receive their recognitions in real time.

PROS

Awardco makes it easy for multiple levels of recognition to be provided in a large organization. Our peer recognitions have tripled since implementation which increases employee engagement. There is a wide variety of choices for employees to pick from when they would like to use their points.

CONS

We are enjoying using Awardco and do not see any cons at this time.

Reasons for switching to Awardco

More variety in choices for employees; broader platform to support digitalizing all recognition and service awards; ability to use for wellness challenges and IIT/safety programs.

Sandra

Banking, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed May 2020

Awardco

I have enjoyed looking for different items. Shopping online is so much easier. Especially in todays world. And it is delivered right to your door.

PROS

Easy to understand and figure out. I am older, so the more simple the better for me.

CONS

timed out to fast. Not enough different sizes to choose from. Needs more detail description of items.

Reason for choosing Awardco

I would think it has a better selection of items to choose from. Well know companies everyone knows.

Reasons for switching to Awardco

It was my company's decision

Jay

Biotechnology, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

EXTREMELY USEFUL and critical to motivating valuable colleagues !

I love it truly and would be disturbed if they removed this. As a team lead, It really helps recognition and reinforcement in ways no other message, conversation, note, report could.

PROS

The informed self-service nature of Awardco is perfectly suited for high performing companies. The fact that employees are given the ability to reward and recognize each other, with preset limits, is truly a great way to foster corporate culture!When awards are given, they are not just blind, but given in the context of the cornerstone company values. Not just "hey you're great" but "here's why you're great and how you support our company values".

CONS

Perhaps the ability to transfer remaining award allocation to a colleague / subordinate who would like to recognize more colleagues themselves.

Showing 1 - 25 of 4,480 Reviews