BrightSafe vs ComplianceQuest
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.6 / 5
Value for Money
4.4 / 5
4.6 / 5
Customer Support
4.9 / 5
4.6 / 5
Functionality
4.7 / 5
4.7 / 5
Last Review Written
February 17, 2024
August 27, 2024
Pros/Cons
Pros
- Farhan was very helpful kind and knowledgeable throughout the whole process of setting up our brightsafe online and talking us through how to use the software to get the best usage out of it.
- The training was efficient and very helpful, reflecting a very good system that will help with the day-to-day management of H&S.
- That's worth more to me than any glowing review about how good its e-learning will be for me team, or how knowing when to schedule certain tasks.
Cons
- The accident reporting is restricted to responsible persons so users cannot report accidents but they can report hazards. The risk assessment feature is some what lacking and basic feeling.
- The layout of the risk assessments is poor when printed with pages overrunning and no real format. In landscape and with a table would look much better.
- There can be a lot to take in and the e-training is very dry, having done one course I would struggle to do more.
Pros
- The customer support has been amazing and they have been very helpful with the implementation and setup of the product.
- The customer service is outstanding. The employees are very knowledgeable of the system and take the time to learn your business to ensure the proper solutions are deployed.
- The implementation team offer many industry best practices as solutions to questions and are also highly competent in listening to your requirements and doing whatever is necessary to fulfill them.
Cons
- There is no “mass” reassign for the entire platform. Reassignment must be managed by each module.
- For years our incoming inspections was a manual process with the use of handwritten notes in folders. Today we no longer use folders and capture all the data in Salesforce using ComplianceQuest.
- We began implementing Change Order, Controlled Document, and Training only to leave it mid-stream to implement Incident Management.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
3 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
