All Tervene Reviews

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User Profile

Jérémie

Verified reviewer

Packaging and Containers, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Life-changing application

This tool helps us maintain better accountability and track the progression of actions made to improve our processes. It is easy to use, and the customer service is impeccable!

PROS

Easy to use features that helped us integrate our cleaning procesures, quality management and production meetings fully into a single tool.

CONS

Custom dashboards are lacking, but Tervene offers an API to set up your own in an outside app.

Gene

Packaging and Containers, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

Paper Machine Improvements - Tervene's Positive Impact

Tervene has given our mill a tool that captures a lot of issues and action items that in the past were either forgotten or not acted upon in a timely manner. Audits and Gemba Walks are providing valuable information that allow mill leadership to better support operations and improve overall stability and performance.

PROS

Tervene is a great all in one commmunication tool that can help anyone whether a plant manager or operator effectively communicate and follow the operation. The built-in accountability mechanisms make follow-ups easy, meetings more effective and operations planning more accurate and effective.

CONS

General lack of auto-populating features make for a lot of repetition that can be time consuming and of little value.

Jean-Éric

Printing, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2019

Louiseville review

Reduction of downtimes through better communication and information management. Better follow up

PROS

Improves communication efficiency Reduces loss of time Keeps records Gamba walk Audits Mettings management Tasks management And soon the Learning Center

CONS

Would gain by adding AT LEAST 1 level of sub dimension Lacks flexibility in user permission management Lacks customizable fields in Comments Project management and Improvement modules are not efficient, and as such are not used Audit modules: information and photos do not follow when you create a task or 'Écart', user must duplicate work.

Reason for choosing Tervene

The overall capacity to merge many of our needs in a single system.

Reasons for switching to Tervene

In this case, less is more. Less systems to manage, to swich from one another in order to achieve what you need to be done. Less systems to support. And we gain Gamba walks and Audits.

Simon

Aviation & Aerospace, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2022

Nice DMS software

PROS

It is easy to use and to implement. Every user is able to start using Tervene within few hours. It helps to keep tracking of the tasks shared between the organization. It accelerates the resolution of them.

CONS

It is not easily connected to Office 365 tools.

User Profile

Eric

Verified reviewer

Aviation & Aerospace, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

know the status without meeting

very good support to implement sofware, simple to use for user. You have to implement in all the organisation if you want result.

PROS

simple to use and show visibility of problem and project without meeting

CONS

poor dash board for direction, need to create a place for insert KPI

Daniel

Packaging and Containers, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Dan Rogers Review

Very satisfied over all

PROS

I like being able to address issues in real time and get timely responses

CONS

More audits would be good to eliminate paper

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

NEVER STOP TO IMPROVE

PROS

EASE OF USE, FAST USE, ABILITY TO SORT THINGS, ABILITY TO ADD DOCCUMENTS, FOLLOW UP YOUR TASK NEVER FORGET

CONS

NO KEYWORD SEARCH FEATURE, IT WOULD BE NICE TO RETREIVE PAST MEETING USING A SEARCH FEATURE. IT WOULD BE NICE TO HAVE A CALENDAR VIEW FULL SCREEN TO SHOW GRAPHICALY THINGS TO DO FOR A MONTH

Russell

Aviation & Aerospace, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2019

Shop floor controll and information

PROS

Tervene gives me a tool to document, track, recall and direct shop floor needs . Request assistance as needed. Document issues and there effective corrections.

CONS

Have not really found anything to dislike.

Eric

Printing, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Tervene: the best option to connect and digitalize processes, task and meeting

PROS

Very friendly user. Multi-module software: all in one. It's very easy to integrate with a manual DMS process

CONS

Communication between Ipad and computer. Not connected with outlook

Reason for choosing Tervene

Better representation and more partnership approach from Tervene. Software was more adaptable to our vision of a DMS.

Anonymous

201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

Time saving and ease of use

PROS

Ease of use for every level of employee.

CONS

Software fees get high rapidly when increasing the amount of processes to follow.

Martin

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Utilisation Tervene à Manac

Très belle et bonne expérience, équipe dynamique et à l'écoute des besoins. Très bonne accompagnement de l'implantation du projet.

PROS

Utilisation des tâches et des réunions en collaboration

CONS

Les tableaux de suivis (dashboard), vue l'implantation récente nous ne sommes pas encore à cette utilisation.

randy

Paper & Forest Products, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

Randy Review

PROS

easy to use, can add pictures which is a nice feature

CONS

un completed taks not carrying over to next meeting

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