About Brainshark

Brainshark is a learning management solution designed to help businesses in IT, manufacturing, insurance, banking and other sectors create learning content to train and educate sales and customer-facing teams. It enables managers to transform screen recordings, PDFs and web pages into presentations, sequence training delivery into different phases, assign to employees and automatically certify them on course completion.

Administrators can build video and text-based practice activities based on different selling scenarios and measure scores to assess performances. Brainshark allows trainers to track activities across teams, monitor various sales performance metrics including pipelines and opportunities and diagnose skill gaps using scorecards. A...


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Supported Operating System(s):

Web browser (OS agnostic)

20 Reviews of Brainshark

Average User Ratings

Overall

3.98 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(5)

5

4 stars

(11)

11

3 stars

(2)

2

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 20 results

April 2019

User Profile Picture

José Luis from Gildan

Verified Reviewer

Company Size: 10,000+ employees

Industry: Textiles

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

Brainshark, the easiest way to coach and train your teams

Brainshark is used in my company mainly to coach and train our teams effectively and in an efficient manner in different topics and policies. It has proven to be a very user friendly tool which has boosted the knowledge and capabilities inside our organization.

Pros

What I like the most about brainshark is that it is a versatile and very easy to use tool. You can create your presentations and upload them into the site, customize the audio, etc. I really like the fact that you can measure the learning because of the quizes you can include into the webinars.

Cons

The mobile app is currently only supports IOS devices.

December 2017

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Jason from Wayfair

Verified Reviewer

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

December 2017

Integrating Process and Product Training to CRM

Large process and product trainings can be an ineffective and inefficient use of time considering schedules and makeup sessions for a large sales organization.Brainshark allows us to get trainings out effectively on a large scale and across departments and sites that allows users to complete at a time that works best for their workflow and allows managers to hold reports accountable for completion.

Pros

Brainshark allows us to train and coach our sales floor efficiently and effectively, saving time in conference rooms and away from our desks, phones and computers by integrating into our CRM. We can use data to bring real time product trainings to our sales force as necessary depending on client, product or focus.

Cons

The course catalog and transcripts tab in Salesforce can be clunky and unintuitive. Curriculum and transcript tabs are difficult to organize.

February 2019

User Profile Picture

Adam from Self Employed Independent Consultant

Verified Reviewer

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

2.0

Functionality

2.0

February 2019

Difficult to use in updated software

Pros

I like that you can choose what input for audio that you would like. After uploading your presentation you can choose to record directly from the site or use call in number to record your audio.

Cons

I don't like that the web based version of the software is flash based. This requires browsers that support flash. We've had to use Internet Explorer as the main browser for this and have recently had trouble with newer computers not connecting via their internal mics.

September 2017

Katie from State Industrial Products

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

3.0

Functionality

3.0

September 2017

Great for starting an online training not an ongoing fit

Pros

Very easy to use, if you can use power point you can use this product. Great ability to create curriculums and stand alone courses.

Cons

Pricing is absurd for a learning management system. Also, in that space there hasn't been a ton of innovation that seems to keep pace with the industry.

March 2018

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Artem from Board of European Students of Technology

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2018

The ABC's of Capturing Customers with Brainshark

Replicating event session replays to our users, and broadcasting exec-level presentations to the selling community (and users too). It gives great analytics for what content is being consumed, and the viewing details inside the content, and give guidance as to what's important and what is compelling.

Pros

Cloud-based, the login-and-go functionality is what I use the most. Being able to edit a slide and/or the narration without disrupting the entire presentation, and have those updates flow into the existing URL. (ie: no file manipulations needed!). Viewing statistics are very good.

Cons

The authoring tools are outdated and take a long time to really polish and setup animation timings, video syncs, etc. (although still better than other methods, this can still be significantly enhanced). The mobile player (HTML5) is terrible, and they are really late to improve that given the death of Flash and how most browsers will automatically pull the not-so-great HTML5 player. They did recently improve the resolution quality of the slides in the HTML5 player, and they have plans to improve all of these areas, hopefully by Q1-Q2 2018.