All Cognism Reviews

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User Profile

Zoe Anastasia

Verified reviewer

Publishing, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Excellent tool

PROS

Cognism is super easy to use and very accurate.

CONS

There is nothing I don't like about Cognism.

Reasons for switching to Cognism

easier and better useability & better quality information provided

Alexandru

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

A great database of high quality data that can be explored with ease.

The total amount of time spent on finding contact details of Contacts decreased by 80%, being able to sort the verified emails from the non-verified ones.

PROS

High-quality data that can be found/extracted with ease.

CONS

The amount of doubled contacts can be improved.

Reason for choosing Cognism

It has the most extensive database of verified email addresses worldwide.

Georgi

Information Technology and Services, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2021

We love using Cognism

PROS

Google Chrome Integration, Data export & Import, Excluding words feature, Job Title seniority, Adjusting the quality of data.

CONS

Lack of communication and interaction from our Customer Success Manager with ourselves when needed. Still waiting for the requested 6 months ago Bombora data sample.

Vendor Response

Hi Georgi, Thank you for taking a moment out of your day to share your feedback with us. We have taken note of where we can improve your experience and this information has been passed on to your customer success manager who will be in touch. We're committed to continuously improving our product and customer service and therefore really appreciate your valuable feedback. We'd love to get more information from you if there's anything else you'd like to add or want us to improve, could you please drop us an email at customerexperience@cognism.com to provide more details? Best regards, Emma

Replied November 2021

Petros

Hospitality, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

My experience with Cognism

Cognism solves key challenges in B2B sales and marketing by providing access to high-quality data, streamlining prospecting and lead generation processes, enabling personalized outreach and engagement, improving sales efficiency and effectiveness, and facilitating data-driven decision-making. By leveraging the capabilities of Cognism, you can achieve higher conversion rates, increased productivity, and improved ROI on your sales and marketing efforts, ultimately driving business growth and success.

PROS

What I like best about Cognism is its ability to empower us with accurate data, AI-driven insights, and a comprehensive toolset, all supported by exceptional customer service. It has truly transformed the way we approach B2B sales and marketing, helping us drive tangible results and achieve our business goals effectively.

CONS

While I understand the value proposition offered by Cognism, I find that the pricing plans may be relatively high for smaller businesses or startups. Adjusting pricing tiers or offering more flexible payment options could make the platform more accessible to a broader range of users.

Jacob

Computer Software, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2022

Cognism for UK data

One of the most important tools in our tech stack.

PROS

We use Cognism to get mobile numbers and verified email addresses for prospects. Of which, it has been the best on the market for UK / EMEA data

CONS

Extension sometimes bugs out and needs uninstalling and reinstalling

Reason for choosing Cognism

The quantity and quality of data was exponentially better

User Profile

Dan

Verified reviewer

Information Technology and Services, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

Data platform with accurate data

PROS

It has a huge bank of majoratively accurate contact data for contacts who can often be critical for a campaign/project.

CONS

Some of the prospector search functions are a little underdeveloped

Anonymous

201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Ultimate prospecting tool

PROS

Accurate data, great intergration with CRMs

CONS

70% accurate, low compared to other tools

Ciaran

Financial Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2024

Best in market when it comes to lead generation within Europe

PROS

The sheer amount of mobile numbers and email addresses that it has for my prospects.

CONS

I would benefit from a wider spread of industry options to differentiate between.

Cameron

Computer Software, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

Ideagen x Cognism

Very friendly staff with great training and processes set up to make end users feel at ease

PROS

The best area of cognism is the ease of use and how friendly it is to the end user. Mobiles are critical in my aspect of work and using this tool has streamlined hte process.

CONS

There is 2 areas I like least: 1) After every week it asks me to log back in which is slightly frustrating 2) There is lots of bells and whistles i dont feel like i always use

Hannah

Information Technology and Services, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

So easy to find prospects

PROS

The seamless way it works with google chrome to instantly bring up the details I need based on the web page i'm looking at.

CONS

I only use the chrome plug in, i'm aware there's a larger platform but I have never used it

Cillian

Automotive, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2024

Great Product to get data

PROS

Very handy to extract contact information from LinkedIn profiles GDPR compliant Very easy to use Accurate information

CONS

Sometimes it can be a little slow to load

Marco

Financial Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed February 2024

Lots of good leads

very good, it has helped source 100's of leads very quickly

PROS

Very easy to use and export to salesforce

CONS

sometimes the integration to salesforce is buggy

Cam

Computer Software, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed April 2024

Really like Cognism

PROS

It's easy to use and get a large amount of information together quickly and in an organised fashion.

CONS

It would be helpful if the list could be brought over in a larger quantities.

Greg

Insurance, 201-500 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

Solid prospecting tool

9/10 No complaints and a useful tool if you're looking to build a database of outbound contacts.

PROS

Very granular data. Easy to use User-friendly Quick search filters and results.

CONS

No real cons. It's better than previous outbound tools I've used!

Stewart

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2023

Business-Critical

PROS

Having implemented Cognism into a handful of different businesses, and therefore having experience of utilising the data in multiple industries, selling to a range of buyers, I can honestly say it's unrivalled for both ease-of-use and data quality. I've explored alternatives time and again because Cognism certainly isn't the cheapest on the market, but also because due dil, and time and again it proves to be the only enerprise data platform worth its salt, particularly for the UK and EMEA. It's a tool I use on a daily basis and wouldn't be without. I'll always come back to Cognism for: 1. Ease of setup and onboarding 2. Intuitive, easy to use for all users 3. Simple and robust integration with Salesforce

CONS

My score would be a 10 but for customer success. My most recent experience has been very hands-off (we literally haven't heard from them since the first week of onboarding). Saying that I don't really know what I'd need them for since it's such an easy to use tool, but it would be nice to hear from them once in a while.

Graham

Education Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed July 2022

Cognism - Campaign Champions!

Very impressed with Cognism, From UX to their customer support, its been incredible

PROS

Cognism is incredible quick and easy to navigate The lead search is one of the best systems I have used You can either use this system for contact finding, lead generation or campaign production The step by step set up for campaigns is incredibly efficient and free's up alot of time

CONS

Trying to navigate around spam requirements which arent incredibly clear when you start using it. If you select the wrong option when generating your campaign lists, you can't go back and amend them (such as number of people in an organisation)

Vendor Response

Hi Graham, Thank you for taking a moment out of your day to share your feedback with us. We have taken note of where we can improve your experience and this information has been passed on to our relevant teams to take action. We are very pleased to see you're having a good experience with us thus far and we'll continue to work hard to ensure that only gets better. Our Customer Success team remains at your disposal for any help you may need. Best regards, Emma

Replied August 2022

Joanna

E-Learning, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Love the phone number accuracy

Happy with the experience so far!

PROS

Connecting direct to stakeholders including CEOsGreat diamond verify feature Emails seem to be more accurate than other platforms I've used

CONS

The interface can be improved with better usability, things can be quite hard to find sometimes

Reasons for switching to Cognism

Data accuracy

User Profile

Charlie

Verified reviewer

Music, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2023

Great service

PROS

I'm a big fan of Cognism's general layout, design and ease of use as well as other features such as intent data which I was fortunate enough to trial. My favorite overall is the LinkedIn Chrome Extension that they provide for data enrichment which works amazingly for me, to add prospects into lists and into Salesforce makes my life much easier.

CONS

I'd like to see some more SME prospects though this would provide considerably more difficult for them to implement I'd imagine and perhaps rather niche use cases.

User Profile

Lee

Verified reviewer

Computer Software, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

10/10 Prospecting Tool

Cognism allows me to reach out to most prospects that are a fit for our company. Generating multiple leads, Cognism's data has allowed me to contact various prospects that have signed off on our solution.

PROS

Cognism allows me to find contact details about potential prospects. I have used multiple systems in the past and Cognism comes out on top always with accuracy of data and amount of data.

CONS

Nothing to dislike. Have never had a problem with Cognism

Vendor Response

Hi Lee, Thank you for leaving us a review! We appreciate you taking the time to share your experience of Cognism with us and other professionals. FYI, you can claim points for this review in our advocacy programme by registering through our WebApp, go to 'My Profile' -> 'Be a Champion.' Our Customer Success team remains at your disposal for any help you may need. Best regards, Emma

Replied August 2022

Emily

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2023

Best data provider I've used

It has doubled (or tripled) our team's performance and we are finding we are having many more conversations

PROS

The webapp is super user friendly and the data quality is very good

CONS

I feel like it doesn't have too many things I don't like. It would be good if the export to SF was slightly quicker, but that may not be an issue on Cognism's end. I would also like if the TPS mobiles didnt export

Reasons for switching to Cognism

Lusha didn't have as much data

Anonymous

201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

A must have tool for any customer facing team

PROS

Cognism's integration with services like LinkedIn is massively important to our team. This combined with ease of use makes it a must have tool for us in Sales and Lead Generation.

CONS

Honestly not much - early in deployment we struggled with some bugs, but these have been fixed and Cognism's partnership team are very interactive with us.

Anonymous

11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Reliable sales prospecting tool with quality data

PROS

Cognism has the most up-to-date database. With the built-in Bombora intent data, we have been able to level up our ICP criteria to include intent data. This enables us to prioritise high-intent accounts over others. Also, their support team are very fast at responding back.

CONS

I had to export 25 contacts each time if I didn't pay for bulk credit. I want to target accounts by department size, sadly, this is not available in Cognism yet.

User Profile

Donny

Verified reviewer

Financial Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Great for Sales Execs gaining contact data, tricky to lead gen accurately

Happy with my usage, relatively basic, just wished it had more numbers of directors within smaller businesses.

PROS

Jumping the ladder to decision makers is key for quick prospecting and speaking to the right people. Finding out other people within the business who do different things.

CONS

Accurately creating lead gen lists, it collates more data than you'd like.

Lotta

Information Technology and Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed January 2024

Awesome tool to use for importing data

PROS

It's capability to import data from Sales Navigator to another tools.

CONS

Sometimes it does not work properly but luckily errors are fixed quite quickly.

Akash

Financial Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2024

Great Data Tool

PROS

Ease of use, data generation and extraction into Salesforce. Makes prospecting relevant people and quick and easy. Extension is a game-changer.

CONS

Some data inaccuracies and industries not being specific enough for certain ICPs

Showing 1 - 25 of 114 Reviews