Reservio Software


 

Reservio is a cloud-based appointment scheduling and online booking solution that enables users to create, accept and manage appointments. It is well-suited for salon management.

The solution primarily caters to the needs of small to midsize businesses. It also offers advanced scheduling features for the needs of enterprise level customers.

Features include creating and managing online bookings, sending automated meeting reminders, tracking business performance and the option of creating custom branded content.

Advanced scheduling features include the ability to create pre-defined scheduling workflows, capture customer details and transaction history and set role-based permissions.

Reservio can integrate with third-party applications and it can manage multiple calendars for multiple locations. Data on Reservio is regularly backed up and is secured with 128-bit SSL encryption.

Reservio caters to the requirements of over 90 industries, including medical and healthcare, beauty and personal care, sport and leisure, events and culture and courses and education.

 

Reservio - Appointment scheduling
 
  • Reservio - Appointment scheduling
    Appointment scheduling
  • Reservio - Client database
    Client database
  • Reservio - Online reservations
    Online reservations
  • Reservio - Reporting
    Reporting
  • Reservio - Staff management
    Staff management
Supported Operating System(s):
Web browser (OS agnostic)

19 Reviews of Reservio

Showing 1-19 of 19

 

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Anthony from Climax Masaze
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great solution with limited features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This solution is great and we use it every day, however, after a year of usage, the feature is exactly the same.
The support is active but the development seems in standby.
However a great solution to manage planning of our salon

Source: Capterra
 

Hynek from Scootland
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Not 100% solution, unfortunately

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Using this service for 2 years, from time to time it fails to synchronize with the Google Calendar and then lets your customers order on the dates you are already full, which is very annoying

Pros

Customer service reacts very quickly

Cons

It does not work as it should. Synchronization issues are still appearing after serveral months

Source: Capterra
 

Beauty from Savy

December 2015

December 2015

May I try your system

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

May I have the link to your website

Source: Capterra
 

M.bassel from Mando CO.

September 2015

September 2015

Eng.M.B.MANDO

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

i like to see your product if is like me or not.

Source: Capterra
 

Melani from Twin Cities Tarot Collective

May 2015

May 2015

Very easy to use, clean look

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I just started using this to book tarot readers for upcoming events and it handles the exceptions in our scheduling very well. You can schedule a person for multiple time periods in a day without any hassle. It was very easy to use, and I picked it up in no time. The Calendar view seems a bit glitchy, and it would be nice to be able to change the backgrounds on the calendar for scheduled versus non-scheduled time periods so it's not white on white, but I can live with that. I also wish there was a bit more room for the bio for staff, but that's so minor. The free version limits you to 40 bookings and 25 SMS messages, which is good for a trial period for one of our events. The first "Standard" level is very affordable, too, and that level allows you to email staff when they have a booking.

Source: Capterra
 

Raffaele from eDisplay srl

May 2015

May 2015

I started working in 2 minutes

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The easier way to manage appointments for almost any business

Source: Capterra
 

Michal from Massages Michal Horenovsky

April 2015

April 2015

Simply excellent

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I've been using this tool since about two years by now personally and I help my customers to implement it into their business as well because it's simply excellent.

Source: Capterra
 

Maros from Dentillicious dental clinic

April 2015

April 2015

What a nice surprise!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I tryied using this software at my dental practice and pacients are realy enjoying it. They say it's more comfortable for them to book an appointement online rather then calling the receptionist. This way she has more time for other things to do.

Source: Capterra
 

Lenka from English courses

March 2015

March 2015

I HIGHLY RECCOMEND RESERVIO

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have been using the Reservio system for my business for 6 months. I am an English teacher and I need reservations of my clients to my lessons. This system meets all my requirements for this purpose.

Source: Capterra
 

Johanna from Happy Kiss Pole Fitness

February 2015

February 2015

Best Customer Service Anywhere

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have been using Reservio for several months now and love it! My clients love the ease of reserving their classes on their own time(many clients reserve very late at night when I would be sleeping!) it has been a great help in my business.
On the few occasions that I needed help, the customer service team, specifically Magdalena, has always been cheerful and answered any of my questions in a timely manner.
I hope that more people learn about this service, I did a lot of research before deciding to use Reservio and I chose it because it was the most user friendly. Even when I had the free version, there were many options available to me. The paid versions just made everything a little bit easier!

Love Reservio & their support team!

-Johanna M Griego

Source: Capterra
 

Rachel from Velveteen Freedom

January 2015

January 2015

Great

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Nice, modern looking interface, easy for me to use, easy for my clients to use, quick response with queries. Love it!

Source: Capterra
 

Steve from easy wheels driving school

January 2015

January 2015

awesome

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I've used other products such as booking bug. This is easier and can be tailored in a lot more ways. Love this!

Source: Capterra
 

Dana from Smiling Snake

December 2014

December 2014

Less time for scheduling, more time for business

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

As a private teacher, I have many individual students who need to book their individual lessons. It used to be complicated to make a timetable considering everyone´s preferences and especially to change it all the time. Students get often ill or just lazy:-) It´s much easier with Reservio for me and more comfortable for them. Thanks a lot!

Source: Capterra
 

Kristin from Padma Ayurveda

November 2014

November 2014

Very straight-forward

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I've looked into other scheduling sites, and so far I really love Reservio. I don't have a high client count, but need something to offer online scheduling, and I love how Reservio is so available, clear, and offers free bookings to a certain extent. I highly suggest!

Source: Capterra
 

Brandon from North Mason Bible Church

November 2014

November 2014

The reservation site everyone needs

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Because of the flexibility of Reservio's features, we were able to create an option for our community to register for our Christmas Story event. The ease of use made me confident that even the most technologically illiterate person would be able to book their time slot for the tour. In fact, over the last two months, I haven't heard a single complaint or difficulty in using the site.
In addition, the costumer service is prompt, helpful, and exceeded expectations when working together to incorporate the site/product into our event. Whenever a business is interested in making something work for the client rather than their own bottom line, I can be confident in continuing to use the product.
Apart from using it for our non-profit, the small business applications would be superb if you ever schedule any kind of service with a client.

Source: Capterra
 

Alysson from Dream Office

November 2014

November 2014

It is awesome!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We've finally found a great partner for our costumers. It is simple to use and very practice. We are very happy with.

Source: Capterra
 

Shannon from Shannon Michelle Photography

November 2014

November 2014

I've found my new booking partner!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Very happy with how easy this site is to use and how visually pleasing it is. I have worked with other booking sites and they looked and felt terrible. While setting up my new page, I had a couple of questions and received a response from customer service right away. They even sent a screen shot of the steps to take. For a visual learner like myself, I loved that! Very excited about Reservio.

Source: Capterra
 

Sara from New Life Center for Healing

July 2014

July 2014

Like the simplicity but faulty email reminders, and poor response from company

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I really like the ease of use of Reservio. I have the free version, while my business is growing. Even in the free version, there is the option to have email reminders sent to your clients. This is NOT WORKING. I have emailed Reservio once, twice, thrice, four times. Their support desk only responded to my first email. Then, they just stopped responding altogether. So, they didn't fix the email reminders to clients glitch, and they didn't respond to me any more. Why won't they fix it, and why won't they respond any more? I even emailed the founder and CEO, Frantisek Mazuch , who had sent me an introductory email when I signed up. No answer. Once again, I really like the ease of use of Reservio, and hope to make it my long term scheduling service. Maybe people with the free version don't get any attention? Like the other review says, you have to take care of your customers. If a feature is available with the free service, shouldn't it be working? If they get it working, I will rate this service a 5 star appointment scheduling software.

Source: Capterra
 

Alexander from spanishonlineacademy.com

May 2014

May 2014

Alex Neiford's Review

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have reviewed several appointment websites from Appointlet to Genbook and I have found that by far Reservio outpaces both products, The calender function is easier. The unlimited features are exceptionally better (staff members, etc...) The pricing point i feel is better than the competition also especially since your premium package is 10 dollars cheaper monthly than the next best competitor that I have seen. I love the session tracking feature, it works seamlessly with my website. I think the only thing that may help is more detail before you buy, in other words there were several questions i had to ask via email (especially about the session tracking ability) before I was sure I wanted to buy. I do love the simplicity of the website, but i beleive that there could be detailed explanation, using words, pics, or video that could possibly allow for more purchases before having to contact someone via email. So I love the product but more explanation of all of you guys great services could possibly help sell more premium memberships WITHOUT people having to call you. If people arent exactly sure what they are buying then they may not take the time to ask and therefore a missed selling oppurtunity. Other than that your service is perfect (better than the rest) but again it took me inquiring about these features as opposed to them being fully explained on the site beforehand. Had all the functionalities been explained on the site I would not have had to email my questions and I would have purchased the package 4 days ago. But nevertheless, i am a huge fan!

Source: Capterra