RETAINOO
About RETAINOO
RETAINOO Pricing
Tailored packages for single owner, small, medium and large businesses.
Starting price:
A$30.00 per month
Free trial:
Not Available
Free version:
Available
Most Helpful Reviews for RETAINOO
4 Reviews
Jessica
Consumer Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Everything in one platform!
I have been using Retainoo for over 6 months. It has been great especially the service team. They take action quick to solve your problem. Especially for whom not good at software and you looking for a platform to enhance your business, go for Retainoo.
PROSRetainoo is very easy to use. What I like about Retainoo is the service team always listen to our feedback and improve the features. The features include booking, client service history, sales and staff reports, POS, marketing, inventory management and more... It is base on monthly fee and no hidden fee. I compared to different similar software before I started my business. Luckily I found Retainoo and Zaib who is service manager is extremely patient to me. I highly recommend this software which would make you running your business much much easier!
CONSThe app and the platform can be more designable. The app looks bit boring.
Reason for choosing RETAINOO
I found Retainoo at Sydney Beauty Expo. I was determined to go for Phorest. The team was amazing friendly who approach me and explain me the app in deep details.
Vendor Response
Dear Jessica, thank you for providing your kind feedback. We are really happy that you are getting value from using our solution and we look forward to keep providing a great customer experience. We certainly have some new features coming really soon and I am sure you will like our solution even more. Many thanks again.
Replied July 2020
Masooma
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Simply love this software
Absolutely loving all features of the software and apps. It has made my life as an owner so much easier and I feel so much more empowered to manage my business and connect and engage with my clients so easily.
PROSPersonalized Apps for myself and our clients. I have been thinking about this for a long time and I was blown away when I found out Retainoo had it all setup and ready to go. I feel much more engaged and connected with my clients now. It has also reduced my staff time on managing appointments. I love the ability to view each and every appointment and transaction happening at my salon even when I am not there. This is superb.
CONSI would love the ability to manage my employees wages in the same system. This is not there at the moment but the company have said it will be coming soon.
Reasons for switching to RETAINOO
The software i was using before did not have any client engagement features at all.
Vendor Response
Hi Masooma, thanks for your kind response. We appreciate that you are getting value out of our solution. We also thank you for your suggestion. Please note that we are rolling out our employee commission management feature very soon. Stay tuned.
Replied September 2019
Aman
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Best Retail software
I joined Retainoo for free trial for 30 days but couldn’t have imagined my business without it, at home I can have all the access to what’s happening at the store. Help is just a text away when needed. [SENSITIVE CONTENT HIDDEN] and team are always pro active to solve any issue even after the working hours.
PROSIt’s very easy to use and I have all the access on my phone to see what's happening at the store.
CONSI like everything about it so nothing to dislike it.
Vendor Response
Deam Aman, we thank you for your kind words and we feel great that you love out solution. We are working to add many new innovative and exciting features to improve your experience even better. Stay tuned and thank you again.
Replied September 2020
Adil
Hospitality, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Retainoo helped me retain my customers
Retainoo is a wonderful tool, it had helped me retain my customers by keeping in touch with my customers and reminding them w when they're next visit was due. Clients at the time of booking knew how much it would cost and which staff member is available.
CONSI haven't seen any thing lacking in it yet.
Vendor Response
Thanks Agil Q, we appreciate you like our solution. We are always adding new and exciting features. Try our listings & reviews solution to get new clients without spending money on ads on www.grow.retainoo.com
Replied August 2022