--- title: "SalonBiz Software Reviews, Demo & Pricing - 2026" description: "Review of SalonBiz Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/salon/salonbiz-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Salon Software](https://www.softwareadvice.com/salon/) / SalonBiz Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/salonbiz-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/salonbiz-profile/alternatives/) # SalonBiz Review Custom quote 3 plans Wondering if SalonBiz is right for your organization? Our Salon Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview SalonBiz 3.9 [(44)](https://www.softwareadvice.com/retail/salonbiz-profile/reviews/) Pricing Pricing available upon request ### About SalonBiz SalonBiz is technology-driven salon management software that increases productivity, automates operations, and creates a personalized guest experience. Every day our software helps salon and spa owners grow and increase revenue with powerful online booking, marketing, inventory tools, and more. From 1 chair to 100 locations, our easy-to-use features empower your business to reach its goals and focus on what matters most. SalonBiz is designed to accelerate processes and administrative tasks to save your staff time and energy. The top 200 salons trust and choose SalonBiz to connect their business, stylists, and clients for an elevated experience. Plans start at $150/month. Wondering if SalonBiz is right for your organization? Our Salon Software selection experts can help you in 15 minutes or less. ## SalonBiz User Interface ## Popular SalonBiz Alternatives Main Product SalonBiz 3.9 [(44)](https://www.softwareadvice.com/retail/salonbiz-profile/reviews/) Ratings Breakdown - 3.73Ease of use - 3.55Value for money - 3.90Customer support - 3.84Functionality Pricing Available upon request Get Price Alternative Product [Clover](https://www.softwareadvice.com/retail/clover-profile/) 3.8 [(580)](https://www.softwareadvice.com/retail/clover-profile/reviews/) Ratings Breakdown - 4.01Ease of use - 3.41Value for money - 3.24Customer support - 3.77Functionality Pricing Available upon request Get Price Alternative Product [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) 4.1 [(554)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 3.83Value for money - 3.68Customer support - 4.11Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) 3.8 [(728)](https://www.softwareadvice.com/retail/epos-now-profile/reviews/) Ratings Breakdown - 3.84Ease of use - 3.62Value for money - 3.63Customer support - 3.76Functionality Pricing Starting at $349.00 one time Get Price Alternative Product [Rain POS](https://www.softwareadvice.com/retail/rainpos-profile/) 4.1 [(134)](https://www.softwareadvice.com/retail/rainpos-profile/reviews/) Ratings Breakdown - 4.16Ease of use - 4.02Value for money - 4.11Customer support - 3.89Functionality Pricing Available upon request Get Price Alternative Product [AmberPOS](https://www.softwareadvice.com/retail/pacific-amber-technologies-amberpos-profile/) 4.1 [(51)](https://www.softwareadvice.com/retail/pacific-amber-technologies-amberpos-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 4.08Value for money - 4.04Customer support - 4.22Functionality Pricing Starting at CA$995.00 one time Get Price ## SalonBiz Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request Plan includes: - Appointment Reminders and Confirmations - Full Marketing Suite - Loyalty Programs - Real-Time Dashboard and Forecasting Essential Pricing available upon request Plan includes: - Appointment Reminders and Confirmations - Full Marketing Suite - Loyalty Programs - Real-Time Dashboard and Forecasting Premium Pricing available upon request Plan includes: - Appointment Reminders and Confirmations - Full Marketing Suite - Loyalty Programs - Real-Time Dashboard and Forecasting Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SalonBiz Features - Popular features found in Salon Calendar Management Client Database Confirmations/Reminders Electronic Payments Email Marketing Employee Management Inventory Management Mobile Access Multi-Location Online Booking Point of Sale (POS) Recurring Appointments - More features of SalonBiz Absence Management Access Controls/Permissions Accounting Integration Activity Dashboard Alerts/Notifications Appointment Management Appointment Scheduling Availability Management Barcode Recognition Barcode/Ticket Scanning Billing & Invoicing Booking Management Client Management Client Portal Commission Management Credit Card Processing CRM Customer Accounts Customer Database Customer History Customer Mobile App Customer Surveys Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Discount Management Drag & Drop eCommerce Management Electronic Forms Electronic Signature Email Management Email Reminders Facility Scheduling For Salons and Spas Gift Card Management Group Scheduling Inventory Tracking Loyalty Program Online Payments Ordering Automation Order Management Payment Processing Payroll & Commissions Payroll Management Performance Metrics Promotions Management Purchase Order Management Real-Time Data Real-Time Notifications Real-Time Reporting Real-time Scheduling Real-Time Updates Receipt Management Reminders Reporting & Statistics Reputation Management Resource Scheduling Retail Inventory Management Retail POS Returns Management Room Booking Sales Order Management Sales Reports Sales Tax Management Sales Trend Analysis Self Service Portal SMS Messaging Stock Management Third-Party Integrations Timesheet Management Time Zone Tracking Transaction History User Management Waitlist Status Tracking Website Integration ## SalonBiz Integrations Textel Integration rated undefined from -1 review Demandforce Integration rated undefined from -1 review Worldpay for Enterprise Integration rated undefined from -1 review PaySimple Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review Listen360 Integration rated undefined from -1 review ## SalonBiz User Reviews ## SalonBiz customer ratings - Overall rating: 3.9/5 - Total reviews: 44 ### Rating distribution - 5 stars: 17 reviews (39%) - 4 stars: 14 reviews (32%) - 3 stars: 8 reviews (18%) - 2 stars: 0 reviews (0%) - 1 star: 5 reviews (11%) ### Secondary ratings - Ease of use: 3.7/5 - Value for money: 3.5/5 - Customer support: 3.9/5 - Functionality: 3.8/5 --- ### We have had a wonderful overall experience with Spabiz since day 1. - Overall rating: 4/5 - Reviewer: Lindsey F. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The software is extremely user friendly and easy to navigate. Support with technical questions, reporting, etc...is always top notch. #### Cons It would be nice to have more customizing options. Altering standings vs deleting all and starting over. Email and text communications with guests outside of just confirmations. #### Vendor response Hi Lindsey! Thanks for sharing your feedback with us. It¿s great ideas like yours fuel our future development. We have a brand new texting feature using artificial intelligence we are certain that your guests will love. Can¿t wait to share with you, speak with you soon! Replied March 2018 --- ### SBIZ Review 2024 - Overall rating: 4/5 - Reviewer: Lynn M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. overall, 7 out of 10 [sensitive content hidden] is great [sensitive content hidden] is great [sensitive content hidden] is great [sensitive content hidden] is great Customer service only answers text - that is an issue when you need emails answered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros How it looks - drop and drag - reports - stylist app #### Cons Inventory features - no HR features - a bit confusing to find what you need at times #### Reasons for choosing SalonBiz We use Paychex Flex for payroll and HR items, which could be integrated into Salonbiz - missed opportunity! --- ### Great Software...If They Fix the Glitches - Overall rating: 3/5 - Reviewer: Mary Lou M. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered It's "okay". I feel like there has to be something out there that has fewer glitches and better support during the hours we may need it. We are open for three hours before they even open. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros I love the reports, it allows me to see what's going on in my business. #### Cons - I was expecting premium service as I was told this was premium software. - The system has went down several times in the past 2.5 years we have been using it. - Service providers often don't get their notifications. - Support is lacking, especially for us on the east coast. - Can't call to get "real time" support. If you do get someone on the phone, they are usually very polite though. - Takes forever for them to get back to you and when they do, they want you to do more work. Give them "more examples of the problem". - As a Canadian client, I don't like paying in US$ as it fluctuates. Honestly, I wouldn't even mind that so much if we didn't have so many little problems. - At one time, they apparently forgot to click the box that says "Canadian" for pricing and all my products were being sold as US$ prices but in Canadian dollars!! #### Reasons for choosing SalonBiz Again, I went with the recommendation because they are supposed to be integrated with Aveda. #### Reasons for switching to SalonBiz I was told that Salonbiz is one of the best for Aveda salons. Why wouldn't you want a premium software for your premium brand? --- ### Salon / Spa Biz - Overall rating: 5/5 - Reviewer: Kevin T. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered I’d 100% recommend this to a salon or spa that has hourly and commission service providers. It’s not for smaller fledgling establishments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s an all in one software that literally allows you to setup, run and manage your salon / spa. The most comprehensive of them out there. #### Cons With it being so comprehensive, I found that it was quite a bit of overkill for me, a suite renter with no employees. That being said, their smallest subscription is for 3 users. And it’s on the costly side. #### Reasons for choosing SalonBiz I wanted to go all in to see if it were to help me build my business at a reasonable cost. #### Reasons for switching to SalonBiz I wanted to experience SalonBiz to see how well it fit in my business. --- ### Ultimate Salon - Overall rating: 5/5 - Reviewer: connie p. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it is great, I would not use anything else! We all went through a great deal last year and we have not recovered completely, it will take time to be what we were and know where we are all going... #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It was easy to learn and use. They are innovative and directly aligned with Aveda which helps me as an Aveda Salon. They stay on top of the industry needs and provide us with good service on how to use the software. #### Cons Not alway impressed with the customer support. Wait times can be extremely lengthy and not always helpful. I feel the new updates from enterprise to central are not delivered consistently and at times not on the spot. Do not get me wrong, I love Salon Biz, I just feel at times they need to be more consistent with support #### Reasons for switching to SalonBiz We had Salon Biz in the past and switched to Salon Iris when Salon Biz was not able to link multi locations together in 2004/2005. When we united two new locations in 20011/2012 the program had changed and once again we went with Salon Biz and have been with them thru this current date. --- ### Review of changes & upgrades of Salon Biz - Overall rating: 3/5 - Reviewer: Elizabeth R. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros integrates with AVEDA reports and supports the functions in our business #### Cons recent upgrades have been hard to navigate & system runs slow or crashes #### Reasons for choosing SalonBiz great technical support! #### Reasons for switching to SalonBiz Salon Biz integrated with our business better --- ### Outdated Salon Software - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Cosmetics - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been working with SalonBiz on and off for almost ten years. Although it's easy to use it is definitely time for an update. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros SalonBiz is easy to use, once you know what you're doing... #### Cons It is very outdated, definitely could use a facelift to make use and appearance easier. #### Vendor response Hi! Thanks for your feedback. Our team has been working on updating the core software, in fact, we are in the process of releasing a new web based appointment book. I¿d love the opportunity to connect to ensure you are using the most up to date version and that you are taking advantage of all newer features like custom email templates, online booking, the Stylist App, our iPad app and Pocket Salon for your guests. Give us a call at your convenience (888)809-2802. Replied January 2019 --- ### Great Salon Product- but must have patience - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Cosmetics - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We stay really organized. There are a lot of great features like being able to put a clients birthday in their file. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I love the format of the program. It’s easy to learn how to use and there a lot of great features to help your salon run smoothly. #### Cons Technical support is a joke. Half the time SalonBiz tech supports blame issues on internet or Aveda Pure Privilege #### Vendor response We love hearing feedback like yours. SalonBiz is all about helping you easily manage salons operations.:) Our software and team improve when we work together, we¿d love the opportunity to discuss your interaction with our team, I invite you to reach out to me personally. I hope to hear from you soon. Best! Replied January 2019 --- ### Not terrible but not the best - Overall rating: 4/5 - Reviewer: Allison P. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it is a good software to use with it's different pros and cons. I like that it is an easy system to learn and easy screens to navigate through. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It is easy to navigate through the software and the picture icons are a nice bonus. If you don't know what the icon means just hover your mouse over it and it says the name of the icon/what or does. I personally think that is helpful as pictures are easier on the eyes. #### Cons Does not allow you to move appointments around with ease as I normally have to go out of the appointment and then go back in to edit it again. You are also no longer able to call salonbiz and have them reopen it when there is a ticket error. Therefore, it should allow us to edit tickets right away without having to contact someone. --- ### SalonBiz - Overall rating: 4/5 - Reviewer: Brianna L. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been great, I love that I am able to book my clients and suites with ease. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I like that I am able to book appointments with clients, as well as find a suite if I am out of town and need a place to work. #### Cons I dislike nothing about the software it has helped me for over 2+ years now and I have not had any issues. --- Showing 1 - 10 of 44 Reviews [See All Reviews](https://www.softwareadvice.com/retail/salonbiz-profile/reviews/) ## SalonBiz Popular Comparisons [Clover vs SalonBiz](https://www.softwareadvice.com/retail/clover-profile/vs/salonbiz/)[Meevo vs SalonBiz](https://www.softwareadvice.com/retail/meevo-profile/vs/salonbiz/)[Vagaro vs SalonBiz](https://www.softwareadvice.com/retail/salonbiz-profile/vs/vagaro/)[ZENOTI vs SalonBiz](https://www.softwareadvice.com/retail/salonbiz-profile/vs/zenoti/)[Timely vs SalonBiz](https://www.softwareadvice.com/compare/26047-Timely/vs/317944-salonbiz/) [Compare All Alternatives](https://www.softwareadvice.com/retail/salonbiz-profile/alternatives/) ## Other Top Recommended Salon Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (580) Recently recommended **28** times [Meevo](https://www.softwareadvice.com/retail/meevo-profile/) **4.4** (278) Recently recommended **17** times [Boulevard](https://www.softwareadvice.com/retail/boulevard-profile/) **4.6** (389) Recently recommended **11** times [Phorest](https://www.softwareadvice.com/salon/phorest-profile/) **4.8** (431) Recently recommended **5** times Stuck Between Options? 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