Shedul by Surge Ventures Inc. is a cloud-based appointment scheduling and business management software solution. It offers slot booking, calendar management, product management, service management and a point of sale (POS) functionalities within a suite. The product caters to caters to the needs of hair and beauty salons, massage centers, spas and saunas, health clinics, gyms and trainers industry segments.

Shedul allows customers to book appointments online via browser app or mobile app. Shedul also allows users to send automated reminders or alerts to customers about appointments, events and offers. The activity dashboard allows users to keep track of the daily activities, such as booking dates, notifications and actions.

Schedul also offers retail management, which allows users to manage POS transactions, invoicing, receipts and taxes.

Other features of the product include appointment preferences, appointment histories, contact details and future bookings. The vendor offers online and knowledge base support to the customers.

Dashboard
Dashboard

Dashboard

Appointment scheduling

Appointment scheduling

Calendar

Calendar

Multiple devices

Multiple devices

Supported Operating System(s):

Web browser (OS agnostic), Windows 10



919 Reviews of Shedul

Overall rating

5.0 / 5 stars

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Showing 1 - 20 of 919 reviews

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Renlysa from Healthcare

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Exceptional customer service

Love how easy it is and fast response and friendly customer service!

Pros

Love the limited free deal of course but the set up is pretty easy! Love everything about it.

Cons

I couldn't do a block time for the whole day or certain time for lunch or personal leave. Maybe I can't find it? but I had to create a service to block time

Review Source: Capterra

Tracey from Touched by Colour

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Very User Friendly

My over experience has been brilliant. Very easy to schedule appointments, you can set up how many days prior to an upcoming appt for the reminders, easy to input customer information and services. I love this software!!!!

Pros

I find this program easy to use and the mobile version is brillant. I also like that reminders are sent and its all free!!!!

Cons

I can honestly say that there isnt one thing I dont like about this software.

Review Source: Capterra

Alex from Hope St. Barbers

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

BEST FREE SOFTWARE WILL RIVAL ALL PAID

Recommended by a fellow salon owner, could not believe how much better overall it was compared to the software I was using and paying a fortune for!! ANYONE who owns a salon or barbershop would be pretty daft not to use shedul.

Pros

Easy to set up and use, perfect platform for your everyday running

Cons

I have only been using for about a week, no problems so far

Review Source: Capterra

Stephanie from Lash Envy

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

FABULOUS

I have been already recommending this program to everyone I know who uses booking systems. So if you’re thinking of trying this, think no more. DO IT :)

Pros

This software is SO easy to set up, the staff have been more then helpful with helping to transfer all my clients over to this new system from my old. The organization on the program is incredible. The layout is beautiful. I am switching over from mindbody, and could be more excited. If you are using Mindbody, they almost look the same, dare I say Shedul is more appealing. So happy with this program. You have everything you need to run your business. Can’t wait for the app!

Cons

Is there any?! Nope :) however I did ask about an app, they are working on that. But for now, saving it to your home screen works just fine!

Review Source: Capterra

Sue from Blush Nail LAB

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

The best online booking service

Pros

Really easy to use for even someone like me who easily gets overwhelmed with tech stuff. All the features I could ever think of needing plus more is available. Plus the amazing customer service is a bucket of cherries on top!

Cons

Can't think of any. It really is that great.

Review Source: Capterra

Terilyn from Terilyn Taker

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

THANK YOU SHEDUL!

This is the most user-friendly scheduling app ever! The support staff are top shelf and I could not be happier with the product or the service. Thank you hard working Shedul staff for making this as great as it is. You make my life easier. I am cyber hugging all of you right now :) Cheers TL

Pros

*Easy to use
*Has online booking link for your website
*Can have multiple locations/Schedules
* The support staff really care!!

Cons

there are no cons... I guess i would like to have "skin options" but I mean... it's free!!! :)

Review Source: Capterra

Kristina from Spirit Holistic & Wellness Centre

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Simple and easy

Pros

It's very simple to set up and use. I love the fact that clients can book appointments by themselves and it sends me notification after they do so. Also, it sends sms reminder which saves me a lot of time. Cannot believe it's free.

Cons

I haven't found any cons so far. I have small business and I need booking system exactly like Shedul.

Review Source: Capterra

Kui from Binzari Hair Salon and Day Spa

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

THE MOST AMAZING AFTER SALES SERVICE FOR A FREE SOLUTION

My biggest problem was having a solution that allowed online booking and processing of staff commissions. I got both here. I sleep easy even with the commission cycle ending as I know getting records takes a single click.

Pros

I love how responsive the team is to feature requests and how intuitive the software is to use.

Cons

That I can't co brand . Would love it if my customers could tell they were on my page not just a generic page, but haven't brought it up with the shedul team yet

Review Source: Capterra

Chanel from Nails By Chanel

Industry:  Other

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

More successfu and proffesional l client communication

Pros

No miscommunication between me appointments and clients. Proffesional way of communication. Organising my life and see how moneymatters grow. I can see who has paid for services and if not i can send a pro invoice instead of personally calling is very convenient. I have no clients not showing up for a appointment!!!! Linked to fb and website and googlemabs jyst amazing. I dont have to answer my phone or explain things while im busy with a client. Everyone know they can book online and all info is givin on the app. I just paste the link on whatsapp and dont have to do anything else.

Cons

That i cant change the colours of my calander view like u want. I can be incorect but i miss the option where every service that is listed had a option where i could explain each of the eg manicure soak exfoilation scrub..... I like it when my clients book they can read about eash service ti understand what to expect so i dont have to explain what they are on the ohone. To avoid having to awser my phone.

Review Source

YASEN from VMG

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

SHEDUL.COM

Pros

SIMPLE TO USE
ONLINE BOOKING SAVES BOTH STAFF AND PTS TIME
HELP BUTTON AND CUSTOMER SERVICE ARE ALWAYS AVAILABLE TO RESOLVE ANY ISSUES
SENDS TEXT REMINDERS FOR APPOINTMENTS
THE PRICE IS FREE

Cons

TO BE HONEST THERE IS NOTHING NEGATIVE TO SAY ITS FREE AND IT GETS THE JOB DONE

Review Source: Capterra

Ian from Inkey Technologies

Number of employees:  2-10 employees

Ease-of-use

Value for money

Functionality

October 2018

The booking software I recommend salon

I signed up with Shedul about 2 years ago. I'm a software developer that hated seeing my hairdresser using a "big book" for their bookings. So I took it upon myself to find them a solution. Back then, after my research, Shedul looked the best, I signed up to "fiddle" a bit, and then suggested the software to my hairdresser. I have continued to follow the remarkable progress of of the (still) free software over the years. I still log in to keep informed whenever new functionality is added. An added benefit for my hairdressers is free SMS reminders from Shedul to anywhere in South Africa.

Pros

Intuitive ease of use. Continuous addition of functionality. Free!

Cons

Not any cons I can think of, but the addition of social logins might be nice (Google, Facebook). 1 less password to remember.

Review Source: Capterra

Lori from Dragonfly Dreams Horse Farm

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

The best scheduling software out there

I can now schedule and reschedule with ease, keep better track of payments, send out appointment reminders, and have a better grasp on my schedule, all at my fingertips.

Pros

This software is uncomplicated. It covers a variety of admin tasks, within a couple of taps on your screen.

Cons

I wish this would sync with Google calendar.

Review Source: Capterra

Helen from NQ Natural Therapies

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great support

My diary is always on-hand and I have also been able to link it to my web page so that clients can book a treatment from my web page.

Pros

I use it for my business and it is fantastic. So are the poor support people when I get stuck.

Cons

I find it annoying that to find a client's address, I still have to go into the edit screen.

Review Source: Capterra

Bronwyn from Chateau25 Skin & Body Clinic

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

So happy i found shedul

Positive

Pros

Easy to use and updating all the time. Particularly like the new app

Cons

No reply sms, this would be very helpful.

Review Source: Capterra

Elizabeth from EHG Hair Ltd

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Awesome product

So far a great wee product that once i get it set up properly and working for me, will be an awesome wee asset to our daily salon life. The customer service is second to none and the fact that it is free, well that just blows everything out the water

Pros

The product is well laid out, so far easy to use and if i get stuck the customer service is second to none, very fast and efficient.

Cons

unsure yet, i am still getting to know the product and not found anything terrible thus far

Review Source: Capterra

Victoria from Be Fabulous

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Fantastic! Customer service is amazing

Fantastic. Amazing customer service and great app! Thank you!

Pros

Obviously the price.. But it was also reccomended by lots of people. I also had an issue with my tablet struggling to run it and they were SO patient and helped me with lots of different trials until finally we figured out why! Amazing! Best customer service I've received in a long time!
The online booking is amazing my clients LOVE IT! And I actually liked having full control over the service. It's the only thing that's stoped me moving over to online previously and shedul ticked all my requirements

Cons

Nothing really.. it runs really well! An actual app would be fab but I have even seen on their social media that this is being worked on ;) woo

Review Source: Capterra

Julia from Hair by julia

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Fab easy software

Really easy to use was quick to set up and everyone like the online booking makes my life a lot easier not having to reply to msgs constantly booking people in.

Pros

The text reminders to customers and email confirmations. Also the fact that customers can book online

Cons

Would like a way to send msgs to customers about promotions and busy times not everyone is on Facebook

Review Source: Capterra

Kerry from Deddington Physiotherapy and Acupuncture

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Highly Recommend

I would highly recommend this service. You will not be disappointed

Pros

Really easy to set up and use with great customer service

Cons

I have not experienced anything negative about Shedul.

Review Source: Capterra

Jackie from Bouffant Hair Design

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Love, love love

Had been looking for a while. Still using a book. Was an easy transition.

Pros

So easy to use. Very helpful when you contact them.

Cons

Nothing so far. As long as it doesn’t crash. I’m happy

Review Source: Capterra

Julie from Couture Salon

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

The Best salon software

Pros

It's very easy to use and it's FREE! I tried many difficult and expensive systems that don't compare to Schedul....it's by far the most user friendly.

Cons

That I didn't discover it sooner. Don't waste your time on any other system. Schedul is the BEST.

Review Source: Capterra

Displaying 1 - 20 of 919 reviews