Shedul Software


 

Shedul by Surge Ventures Inc. is a cloud-based appointment scheduling and business management software solution. It offers slot booking, calendar management, product management, service management and a point of sale (POS) functionalities within a suite. The product caters to caters to the needs of hair and beauty salons, massage centers, spas and saunas, health clinics, gyms and trainers industry segments.

Shedul allows customers to book appointments online via browser app or mobile app. Shedul also allows users to send automated reminders or alerts to customers about appointments, events and offers. The activity dashboard allows users to keep track of the daily activities, such as booking dates, notifications and actions.

Schedul also offers retail management, which allows users to manage POS transactions, invoicing, receipts and taxes.

Other features of the product include appointment preferences, appointment histories, contact details and future bookings. The vendor offers online and knowledge base support to the customers.

 

Shedul - Appointment scheduling
 
  • Shedul - Appointment scheduling
    Appointment scheduling
  • Shedul - Calendar
    Calendar
  • Shedul - Multiple devices
    Multiple devices
  • Shedul - Dashboard
    Dashboard
  • Shedul - Service menu
    Service menu
Supported Operating System(s):
Web browser (OS agnostic)

777 Reviews of Shedul

 

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Software Advice Reviews (5)
More Reviews (772)

Showing 1-5 of 5

Sam from Frisco Inn
Specialty: Spas
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Terrible customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's free for now. Also it's easy to add workers and their schedule. The online booking doesn't look pretty but it's very straightforward

Cons

Completely unresponsive customer support. I had a security issue where someone had accessed my account and they will not respond.

Review Source
 
 

Helen from Epsilon
Specialty: Salons
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Best salon software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love it love it love it. The support is 10 out of 10

Pros

I originally just wanted to store client history but now I use a lot more and it has a lot more to offer than I use

Cons

Nothing as yet. As soon as I think something needs to be improved , it gets done before I even have. It is always evolving

Review Source
 
 

Macey from Emerson Home Services
Specialty: Salons
Number of employees: 1 employee Employees number: 1 employee

December 2017

December 2017

Shedul makes scheduling appointments easier than ever!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I would say Shedul is worth the expense simply due to the fact of ease of use. Scheduling appointments can be time consuming & confusing, but Shedul makes it so much simpler.

Cons

Sometimes the software is very slow & freezes at times, but it never misses an appointment so I would say that is minor.

Review Source
 
 

Stephanie from Fade Hair Studio & Barbering
Specialty: Salons
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

So easy and user friendly. Gives you everything you need to have a successful schedule book

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I would recommend Shedul to anyone trying to use a useful software for their salon. As a matter of fact, I did and they are using it as well.

Pros

Easy, efficient, free. Itemizes cash, check, credit for easy tracking. I love that you can drag an appointment from one spot to another with ease.

Cons

No customer service to speak to, can't seem to put color and haircut under one service. When booking online you have to be aware of the color being booked before finish time.

Review Source
 
 

Stephan from Amatsucentre.com
Specialty: Medical clinics
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Shedul - Great tool for any practitioner / therapist

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very efficient and friendly support team!

Pros

Ease of use, web based, works from any smart device, on-line booking, reminders, by sms & e-mail etc.

Cons

a bit of fine tuning needed, additional functions to come, a link to add files would be useful, colours could be better

Review Source
 
 
 
Showing 1-20 of 772

Celia from Blossom Hypnotherapy
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

This is a great product. Can't believe its free. It helps clients keep on top of their appointment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has automated my bookings so clients can get reminders etc without me having to go through loads of emails.

Pros

Straightforward to use and the customer service is really good. They explained to me exactly how to do what I want to do and sent loads of videos for me to watch.

Cons

I would like to be able to have a buffer around appointments. This may be possible as everything else it but I don't know how to do it yet.

Review Source: Capterra
 

Hanna from Resplandor
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

Fantastic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use, offers so much.
I like the fact that it stores so much, that it can send email or phone reminders

Cons

Lack of being able to see a month at a time.
I feel it would be handy to be able to get an overview of your whole months bookings.

Review Source: Capterra
 

Shannon from Glasgow City Council

May 2018

May 2018

Seamless, smooth and easy to use system. Creating competitive advantage for small business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

System is simple and extremely well laid out. Extremely function to the needs of my business. Makes organizing time and resources painless. The staff behind the scenes are excellent - they really want you and your business to succeed. It is a two way relationship with Schedule and you are constantly helped along the way.

Cons

I actually haven't managed to come across any cons of the software. However, if I do find something that could be better utilized I'll be more than happy to feedback to the team.

Review Source: Capterra
 

Taryn from Tip Top Health Shoppe & Crystal Salt Spa
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

Very easy to use, intuitive, simple to use software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Coordinates bookings both online and through the shoppe, sends confirmations and reminders, very easy to use for services, one time events etc. Can leave notes in blocked time so staff can read the reason it's blocked. Love that my staff can log on from home and check availability and book people with no double bookings.

Pros

Easy to search customer names or the names of services and events, love the confirmation email and text reminder it sends my clients so I don't have to confirm them, love the online booking that allows clients to book themselves!

Cons

The little drop down menus make some things harder to find. Also wish there was a way to put in our own reason for cancellations instead of choosing a pre-existing reason.

Review Source: Capterra
 

Loubie from Balls & Claws

May 2018

May 2018

Wow get it! You won¿t regret it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Sooo easy to set up everything! It was just a breeze to set up staff, working hours, services and Products. I enjoyed doing it! We have since seen a 100% increase in our online bookings and Facebook bookings. LOVE LOVE LOVE IT!!!

Cons

Resource booking can double book if we're not careful as I don't know how to stop it.. but I'm sure this is my error and or a program update will soon sort that out

Review Source: Capterra
 

Sheena from SheMarie Hair

May 2018

May 2018

Very helpful app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Low cost. Very organized application where clients can easily book and you can set up your calender to your availability.

Cons

Maybe a mass email to your client list would be great. I had an issue and customer service helped me thru right away.

Review Source: Capterra
 

Robyn from Robyn Does Hair

May 2018

May 2018

Super easy to use. Can not believe it is free.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

The reminders to clients ! As well as the online booking feature. So easy to set up. And the fact that it is free!!

Cons

There is nothing I don't like about this software. Maybe it is too soon to tell but so far I have been happy!

Review Source: Capterra
 

Jamie from Exquisite beauty

May 2018

May 2018

Excellent product, excited to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Love all of the features of this software, and more are being updated and added each week. Great to know that the company strives to keep the software up to date.

Cons

I do wish there was a contact number. As good as the customer service is, sometimes it's easier to speak to someone rather than emailing

Review Source: Capterra
 

Angel from Nails, Naturally!
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy appointment scheduling and customer retention.

Pros

Everything right at your fingertips, easy to add customers, services and other users. Customer service is excellent and responds right away to solve concerns and questions

Cons

Cannot integrate with square. Would like to be able to do charges, cash sales, etc. on one tablet. I'm sure they will get this up and running in the future.

Review Source: Capterra
 

Boris from Viauty

May 2018

May 2018

I think it is the best salon software on the market

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is 100% free (if you register now) and has features that all paid softwares out there have. It is very user friendly and has nice design.

Cons

At the moment this software does not have payment system but it is coming very soon as I was told by shedul team.

Review Source: Capterra
 

Massimiliano from Little Italy Barbershop
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

It's the most complete and user friendly software that i've ever tried. 5 Stars!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

The right management for my Salons. Rapid appointment, access all over the world and other! 5 Stars!

Pros

- User Friendly
- Really fast
- Complete
- Rapid Assistence
- A lot of function

I tried this product because one friend suggest it to me, and i understood that it will be the right software to manage all of my salons.

Cons

I think that are nothing that i like least about this software. It's complete and the team is doing a lot of work to complete it more and more and more.

Review Source: Capterra
 

Amaka from Le' Amy Spa & Studio

April 2018

April 2018

Game changer. Love the spa pricing review page . Booking appointments and reverting back so easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Its so easy to use for both the admin and the customer. You don't have too be tech savvy to get around it.

Cons

Booking page isnt colourful. Its is just too back and white. It would be nice to have colours to choose from

Review Source: Capterra
 

Kim from Mind Over Body Hypnotherapy & Health

April 2018

April 2018

Can't believe this is FREE !!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This has rolled all my customer database - sales recording and appointment schedule all in one convenient FREE package ! I have paid a fortune for software programs that are not even half as effective !

Cons

Only real issue so far is not going able to see customer confirmations or cancellations but the helpful support team have given me a way around this.

Review Source: Capterra
 

Elizabeth from Progressive Rehab Center

April 2018

April 2018

Inexpensive with limited capabilities

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support
Pros

The best feature is being able to see my full schedule in real time on my mobile device. It also allows you to filter by day or week as well as by person. I was able to see other staff members availability/calendar which was useful. The graphics are clean and well organized.

Cons

The system does not have a way to alert the users so your schedule might change and you won't know unless you actively check the app on a regular basis

Review Source: Capterra
 

Joanna from Celadon massage
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Great value for the money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saves me so.much.time. as a solopreneur time is valuable and not having to chase down clients is huge

Pros

Love the text reminders. Helps me utilize my time better. No more taking valuable time to remind clients about appointments.

Cons

Wish the calendar was a bit more customizable. I don't really have a way to completely show the add-ons in a way that works for my business.

Review Source: Capterra
 

Helena from deINK Tattoo Removal

April 2018

April 2018

WOW awesome software. I find it so easy to use and does everything that a small salon needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Low cost way to keep track of my client details and automate by bookings via my website

Pros

The software is so easy to use and does almost everything that you could possibly want and new features and reporting is being added all the time.

Cons

Not much not to like really! Maybe at a later date they could add photos which could be useful for before and after shots.

Review Source: Capterra
 

Adrian from Lumiere MediSpa

April 2018

April 2018

The best point of sale and diary management.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am really happy with the whole system.

Pros

Super easy to use. My staff also found it very easy. It really has everything you could want. My patients find it easy to book online too

Review Source: Capterra
 

Melissa from Melissa Hilsendager Massage Therapy

April 2018

April 2018

I have been using shedul.com for 6 months and love it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

User friendly and client friendly. Have used very expensive schedule apps and you guys are absolutey comparable!

Cons

Would love an actually app, you always have to refresh. The capability to send mass client emails would be great.

Review Source: Capterra
 

Nick from Velvet Waxing

April 2018

April 2018

Overall the best salon booking service we've tried

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Come on, it is FREE! And it has pretty much everything with more features coming soon as well as phone apps.
So far every question I had has been answered by their support via email.
The interface is a little confusing at first, there are many things to know and you just have to remember where they are, it was not intuitive for me but now it's fine even though sometimes I still have to click through the menus. It's a great service, get an account while it is free.

Cons

Hmm.. It's being actively developed at the moment so I can't just criticize it for a lack of certain "luxury" feature which I'd love to see there. All the core functionality is just fine.

Review Source: Capterra
 

Shelley from Sf aesthetics

April 2018

April 2018

A god send

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Frees up so much spare time, every day I was replying to 50+ messages back and forth, spending hours organizing appointments. Now I refer all clients to the software and they book at their leisure giving me a lot more spare time. Great feedback from clients too as it reminds them of their appointment and also shows the prices which I used to get asked a lot to

Cons

No negatives so far. Any problem I have had I have emailed team and he has been there to help straight away.

Review Source: Capterra