Shedul Software


 

Shedul by Surge Ventures Inc. is a cloud-based appointment scheduling and business management software solution. It offers slot booking, calendar management, product management, service management and a point of sale (POS) functionalities within a suite. The product caters to caters to the needs of hair and beauty salons, massage centers, spas and saunas, health clinics, gyms and trainers industry segments.

Shedul allows customers to book appointments online via browser app or mobile app. Shedul also allows users to send automated reminders or alerts to customers about appointments, events and offers. The activity dashboard allows users to keep track of the daily activities, such as booking dates, notifications and actions.

Schedul also offers retail management, which allows users to manage POS transactions, invoicing, receipts and taxes.

Other features of the product include appointment preferences, appointment histories, contact details and future bookings. The vendor offers online and knowledge base support to the customers.

 

Shedul - Appointment scheduling
 
  • Shedul - Appointment scheduling
    Appointment scheduling
  • Shedul - Calendar
    Calendar
  • Shedul - Multiple devices
    Multiple devices
  • Shedul - Dashboard
    Dashboard
  • Shedul - Service menu
    Service menu
Supported Operating System(s):
Web browser (OS agnostic)

824 Reviews of Shedul

 

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Software Advice Reviews (7)
More Reviews (817)

Showing 1-7 of 7

Steven from SF Hairdesign
Specialty: Salons
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

Great for Appointments

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Easy to use appointment system which i can access at home or on the go. Can be set up for individual or whole salon.

Cons

None so far. App would be good..but they seem to be working on that. Being on the web my only concern is what would happen if it crashes or freezes.

Review Source
 
 

Christy from Carlen's Aesthetic
Specialty: Salons
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

I love it

Ease-of-use

Functionality

Product Quality

Customer Support

Would be nice if it can be used offline

Pros

Easy to use, i like that i can easily input appointments and reschedule them if needed, i like that i can book appointment even outside my working hours. simply wonderful.

Cons

Cannot be used offline. i would like if one can download the software or app and can be able to use it even without net. Customer services are a bit slow in replying mails.

Review Source
 
 

Sam from Frisco Inn
Specialty: Spas
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Terrible customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's free for now. Also it's easy to add workers and their schedule. The online booking doesn't look pretty but it's very straightforward

Cons

Completely unresponsive customer support. I had a security issue where someone had accessed my account and they will not respond.

Review Source
 
 

Helen from Epsilon
Specialty: Salons
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Best salon software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love it love it love it. The support is 10 out of 10

Pros

I originally just wanted to store client history but now I use a lot more and it has a lot more to offer than I use

Cons

Nothing as yet. As soon as I think something needs to be improved , it gets done before I even have. It is always evolving

Review Source
 
 

Macey from Emerson Home Services
Specialty: Salons
Number of employees: 1 employee Employees number: 1 employee

December 2017

December 2017

Shedul makes scheduling appointments easier than ever!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I would say Shedul is worth the expense simply due to the fact of ease of use. Scheduling appointments can be time consuming & confusing, but Shedul makes it so much simpler.

Cons

Sometimes the software is very slow & freezes at times, but it never misses an appointment so I would say that is minor.

Review Source
 
 

Stephanie from Fade Hair Studio & Barbering
Specialty: Salons
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

So easy and user friendly. Gives you everything you need to have a successful schedule book

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I would recommend Shedul to anyone trying to use a useful software for their salon. As a matter of fact, I did and they are using it as well.

Pros

Easy, efficient, free. Itemizes cash, check, credit for easy tracking. I love that you can drag an appointment from one spot to another with ease.

Cons

No customer service to speak to, can't seem to put color and haircut under one service. When booking online you have to be aware of the color being booked before finish time.

Review Source
 
 

Stephan from Amatsucentre.com
Specialty: Medical clinics
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Shedul - Great tool for any practitioner / therapist

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very efficient and friendly support team!

Pros

Ease of use, web based, works from any smart device, on-line booking, reminders, by sms & e-mail etc.

Cons

a bit of fine tuning needed, additional functions to come, a link to add files would be useful, colours could be better

Review Source
 
 
 
Showing 1-20 of 817

Shantal from Ooh Lala Waxing Boudoir
Number of employees: 1 employee Employees number: 1 employee

July 2018

July 2018

Biggest fan for 2.5 years now!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I run my entire business from Shedul. Keeping track of all bookings, payments and income, staff hours, everything! Looking forward to clients being able to manage their own appointments, more time saving features!

Pros

The online booking feature saves me absolute hours of admin time! Love how you constantly update the system to suit your customers requests!

Cons

Sometimes the changes confuse me and I forget where to find certain reports etc but eventually get the hang of it. Looking forward to the payment intergrations.

Review Source: Capterra
 

Faye Angeli from Sakura Path LLC
Number of employees: 1 employee Employees number: 1 employee

July 2018

July 2018

Responsive support staff and amazing booking system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Free booking tool. An online profile where they can book an appointment for my services.

Pros

The upgraded version of the software is awesome. The team added new bonus features that will help increase your visibility. You will be able to create an online profile through fresha so clients can book online. Very practical and easy to use booking tool. Thankful I found this software. It is free and they still continue to work really hard to improve the software. That to me is remarkable and deserve recognition.

Cons

I can't really think of anything I do not like about this software. I am not needing to do card payments right now, but I know they are working on integrating that. When it comes to blocking a certain time of the day at the calendar, they don't have that feature available. What you can do with this software is make separate shifts so your calendar shows your break times instead.

Review Source: Capterra
 

Janine from The Health&Beauty Clinic
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

We have started using the program and it has made our life in salon so much easier. Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My receipts are processed immediately. Client records are updated immediately. It is far more sufficient to use the program in regards to stock control, sales, products and commissions.

Pros

The program is easy to use, easy to understand. It gives you all the necessary information at a touch of a button. Very user friendly.

Cons

I have not worked long enough on the program to see whether there is something that I really do not like.

Review Source: Capterra
 

Tyler from Total Extrovert

July 2018

July 2018

I like Shedul, jost don't use it for whatever reason. It never won me over.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Worked for a short time until I found a different software that clients seemed to use more thoroughly

Pros

It was pretty seamless and easy to use, easy integration onto website.
I learned the basic steps pretty quickly, the free plan was also pretty extensive.

Cons

I didn't feel there were enough guides to help the user really feel like they could have a mastery of the product. I wasted a lot of time looking up how to do certain tasks within online....

Overall though, Shedul did not seem to have the attractiveness and rapport with my clients. I noticed people would click on the software, but hardly complete the schedule appointment step. Not sure why, but I went with another product instead.

Review Source: Capterra
 

Mark from Anime Bento

July 2018

July 2018

Pretty good at making schedules but pay features keep it from being practical.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the layout and build of schedules and adding mediators with profiles is a great touch. Being able to share their data makes it feel like a community.

Cons

Pay tiers keep me from using this effectively. Small to medium events may not see the cost to value as just using a simple spreadsheet.

Review Source: Capterra
 


July 2018

July 2018

Great system to manage salon business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The thing I like most about this software is how user friendly it is, it was clearly designed for the day to day small business owner.

Cons

There is not much to say about this system that is negative, it is a web based system, so make sure your computer is capable or running it.

Review Source: Capterra
 

Bill from Hairs & Graces

July 2018

July 2018

Great system for my beauty salon

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Easy to use, able to store all clients details and my inventory very easily. Can use multiple staff members. Has been great as I have access anywhere in the world.

Cons

Don't like that you can't change the service amount when booking. Only at checkout. It's to complicated to have different service prices for all my staff. Would be nice to change it as time of booking not checkout.

Review Source: Capterra
 

Joanna from BeesKnees
Number of employees: 1 employee Employees number: 1 employee

July 2018

July 2018

Excellent, cost-effective option for newbies who need the basics.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's the best cost-effective option out there

Pros

The texting and emailing confirmations are invaluable. As a solo-therapist I LOVED this software when I was just starting out. I out-grew it but if they ever offer the features I need I'll be back!!

Cons

I wish I could send marketing emails and process payments. But still a pretty great option to have when you're a baby therapist

Review Source: Capterra
 


July 2018

July 2018

I have used the software for a few months now and overall I like it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It really helps make scheduling so much easier and helps me keep track of everything throughout my day

Cons

It's not always the most user-friendly it has a few glitches but overall it's pretty good. They've worked out most of the bugs

Review Source: Capterra
 

Emeka from Boston University College of Engineering

June 2018

June 2018

Shedul is the best Salon and Spa booking software I've used.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software makes everything Spa related faster and easier; it is also really user friendly.

Cons

To be honest, there are no cons with this software. It does everything it's supposed to do properly.

Review Source: Capterra
 

Mechelle from Well gel Nailz

June 2018

June 2018

Great product

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

This is a great product, it is easy,reliable and the clients love it, I can't recommend this product enough to others,

Cons

I really don't have a con only it doesn't take payments or deposits but that is not a major thing. I really do have any think else I can't write in here

Review Source: Capterra
 

Emma from Dolled Up
Number of employees: 1 employee Employees number: 1 employee

June 2018

June 2018

Fab free software that meets all the requirements needed to help a business thrive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Free, easy to implement and use booking system perfect for any companies with appointments

Pros

The online booking system has allowed my clients to take control of their own appointments. The ease at which I can manage mine and my staffs diaries along with automated reminders is fantastic.

Cons

I can't wait for the integrated deposit system to be in place to protect my business from no shows and allow the business to have its cancellation policy fully functioning.

Review Source: Capterra
 

Karen from NuDimenXions Massage Beauty Nails
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

The best ever system for my salon!! My clienst love it and we love it more!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I get daily benefits from increased clientele, to professional messages to cash up to reports the list is never ending. I am delighted I have had the pleasure to work with this product for 2 and a half years and at no charge. I would be lost without it and my business would die a death!!!

Pros

Super easy to use!! Easy for clients to book 24/7 easy for staff to book. Best of all at any time day or night we can check appointments and clients may book appointments. brilliant system. I love the features and continual updating!

Cons

I don't have any cons! This system has proven to be amazing all round. As a salon owner this is a fantastic product and whats more it FREE!! what ore could one ask for. My only con is the negative and sometimes rude comments on the feedback - REALLY??? - its free and brilliant! So why the negative comments/

Review Source: Capterra
 

Paula from Le Monde De Paula Ltd

June 2018

June 2018

Great . Happy, Love It

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love shedul because from the time I started with the programme the team listened to what was needed for the industry that I am in and they brought the upgrade to the table. Love that they listened and did not do it based on just putting a programme that they like. Great job team shedul

Cons

Hmm hard to say . There is nothing I can say I do not like. I love everything about shedul. I teach cosmetology and I recommended shedul to the students also.

Review Source: Capterra
 

Menik from Menik Hair Care

June 2018

June 2018

First Salon in Sri Lanka to Use Shedul as the total salon management software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Client booking system, Maintain updated client profile, inventory management, issuing gift vouchers and point of sales. Online bookings.

Pros

It's 100% free, Constantly updating and adding new features to the platform. Most importantly it's an all in one Solutions for startups like me. Can manage the bookings, Point of sales, inventory and payroll. And lastly amazing help & support form the team setup and running the software and troubleshooting.

Cons

No cons about Shedul at the time of writing. For new features requests, FAQs and track your feature requests I recommend to go to https://shedul.uservoice.com.

Review Source: Capterra
 

Sharon from Beautiful You

June 2018

June 2018

Fantastic and so customer friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is so easy to use, my clients love the ease of it. It has helped cut down my time going back and forth with times etc to them. I love that I can have different categories for all my services... excellent product.

Cons

I dislike that they can't pay their booking fee directly at the time of making their booking but, that's not a huge issue.

Review Source: Capterra
 

Nicola from Nyx Beautique

June 2018

June 2018

Amazing, so easy to use and navigate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

How simple and straight forward its functions are.
It allows me to capture almost every aspect of my business and I love that I can easily access reposts

Cons

That I can't use it to email or text clients keeping them up to date with special offers, news ect.
It would be useful to have a select option for each client that will enable the user to send any message in bulk by text and / or email

Review Source: Capterra
 

Jade from Jade Archer Wellbeing & Beauty
Number of employees: 1 employee Employees number: 1 employee

June 2018

June 2018

Fantastic!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It has changed the way my salon runs because of being easy for my team to use but also online booking!
For a new business you need to have a clean and user friendly system especially with online booking, most people now prefer to book online so because it's been designed so you can actually use it, Clients love it! Many online booking systems can be difficult for people but shedul listen to the feedback and actually provide a service you want, not what they think you need!

Cons

Only thing I think that could improve the system and I'm sure they will bring it in the future is a live chat for support.

Review Source: Capterra
 

Heyonil from Corporación Suiche 7B, C.A.

June 2018

June 2018

A salon software that really works.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The easy, really functional, practical, simple and very efficient. It comes with all the features you need, including post it and automatic reminders.

Cons

Nothing really, it is a very fun and practical software, it has everything. Maybe the only thing I could say is that if you have flaws in the internet you can have problems since everything runs through there.

Review Source: Capterra
 

Angelan from VIP-Treatments

June 2018

June 2018

Very good system easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Its a perfect system to work with more people
Can highly reccomend it for salon And beauty owners

Cons

I dont know yet
I dont have cons at the moment
Maybe in the future but not for the moment
This maybe you have to write a to long cons

Review Source: Capterra