Shedul by Surge Ventures Inc. is a cloud-based appointment scheduling and business management software solution. It offers slot booking, calendar management, product management, service management and a point of sale (POS) functionalities within a suite. The product caters to caters to the needs of hair and beauty salons, massage centers, spas and saunas, health clinics, gyms and trainers industry segments.

Shedul allows customers to book appointments online via browser app or mobile app. Shedul also allows users to send automated reminders or alerts to customers about appointments, events and offers. The activity dashboard allows users to keep track of the daily activities, such as booking dates, notifications and actions.

Schedul also offers retail management, which allows users to manage POS transactions, invoicing, receipts and taxes.

Other features of the product include appointment preferences, appointment histories, contact details and future bookings. The vendor offers online and knowledge base support to the customers.



970 Reviews of Shedul

Overall rating

4.94 / 5 stars

Filters:

Showing 1 - 20 of 970 reviews

January 2019

Nazy from Sista System pty Ltd

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

January 2019

Fantastic migration

Pros

I used simple salon for years, it constantly let me down and cost a fortune. Shedul has been a great migration, easy to use and learn, staff love it. Best decision I have made in a long time.

Cons

Would be great if it had a xero Add on but that’s the only gripe

January 2019

Micaela from Hair Stylist

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Blown away!

I love using Shedul for my small hair salon business. It’s so easy to connect with my clients, send appointment reminders, set pricing and services, and customize the app to meet my business needs. All my invoicing and inventory records are easily accessible , and the customer support has been absolutely incredible! (And the fact that it’s all free seems too good to be true, but it is!)

Pros

Shedul is incredibly user-friendly. I was able to figure out how to use all the features on my own, but I know that the Shedul customer support team is easily accessible to me when I need them.

It has all the features I was looking for in a salon software system and I couldn’t think of any cons even if I tried!

Cons

I truly can’t think of anything I don’t like about Shedul!

January 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

January 2019

Perfect for Barbershops and Salons

It's my new favorite tech tool.

Pros

My husband recently opened a barbershop and was in need of a scheduling tool to help manage his online bookings. I tested many paid tools, then decided to give Shedul a try because nothing was living up to my expectations. I was blown away. The ability to customize services/types of appointments, create customized schedules for each team member, and send appointment reminders and confirmations was so easy to use and implement.

Cons

Originally the software allowed you to embed an iframe on your website for easy online booking through your business website, however, now it links out to their platform. The booking isn't as smooth since this transition, but still works well.

January 2019

Linda from Million Hairs

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Fantastic syst

So easy to use and very professional. Help always available if needed.

Pros

Really easy to use, many great features

Cons

More freedom to be able to add business types. We are dog groomers, so have had to add lib a little. Still an excellent system

January 2019

Grace from Clinique Beaute Grace

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Very good

Pros

Easy to use and free
All the others are difficult and when they are not they xharge a few per month

Cons

Needs an app
It’s hard to be typing your email and password specially when the day gets very busy ir when you get appointments on the phone

January 2019

Tammy from MorningStar Healing

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Love Shedul!!

I love the support team! I love that I now have the ability to send out confirmation texts/ emails and that automatic reminders are sent to clients. I love that I have it on my laptop and on my phone and super easy to add or reschedule clients on both. My clients love that they can book online through my website, FB and Instagram! They also find it super easy to use. Very glad it was recommended to me and I have and will recommend it to others.

Pros

Super easy to set up! I love the product and how user friendly it is. I also am very appreciative of the support team. Rep has been amazing with any questions I have had and supplied lots of tips. Thank you!

Cons

Nothing as yet. I am still playing around with it and getting to know all the features.

January 2019

Patricia from Full Moon Tattoo

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Love this product exactly what i have been looking fir.

Completely easy to schedule and not worry about if i am at work or not and i always have our schedule handy. So we are not losing any customers do to not being at work sometimes with the schedule not in front of me.

Pros

1st its free
2nd it is so easy to use
3rd it has all the features i needed as a tattoo shop. It has alot of extra features you can use if you choose.
I honestly just love it so far i have looked at so many options and either they were to expensive or they were to complicated.

Cons

The only problem I am having and it isn't a big issue is that when i log in it does not always go to the current date. It stays on December 2018. This could also be something on my part. I honestly cannot come up with anything else. I do have some suggestions to maybe this product more marketable to the field i am in but if not it is still so easy and works great.

January 2019

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Functionality

4 of 5

January 2019

Beautiful Scheduling Website

Great features for a business based in one place but restrictive for those of us who travel.

Pros

It's gorgeous. Great job with the interface. It's easy to add services, employees, payment options. This is designed for salons but I signed up with the intention of using it for my counseling practice.

Cons

I travel and can work from all over the world. The currency was automatically set to the currency of my current location and I was unable to change this. I was also unable to change the country I set up myself up in.

January 2019

Timothy from Self Employed

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Works Great

Pros

Easy to download and very responsive to commands.

Cons

Didnt find it sooner. A great time saver.

January 2019

Krystal from Iced Lashes By Krys

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

AMAZING SUPPORT TEAM

Pros

When I was stuck and having questions I just email the support team and they got back to me quickly and efficiently and went above and beyond.

Cons

No issues with software. If I had troubles I got help

January 2019

Dawn from Sunrise Holistic Beauty

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Excellent

The repeat booking is a massive plus. Invoicing is brilliant. The client messages - reminders, thank you's, confirmations and cancellations are fantastic and I think they will be very beneficial to my business. I just can't praise this software enough and I am very much looking forward to what you have in store for us in the future

Pros

I love everything about It, but I did find being able to book repeat appointments at the touch of a button has saved me so much time, the whole program is so easy to use, checkout is very straightforward, being able to search for a client or treatment without having to scroll through everything is again a great time saver. I'm so happy I discovered this software

Cons

I haven't found anything yet and don't think I will.

January 2019

Claire from Salix Therapies

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

An innovative, easy to use product

This software is absolutely fantastic, and I've recommended it to friends (and to various business owners with awful booking systems!) The staff are always helpful, great at explaining things at a non technical level and take on board recommendations which shows how much they care about the end user.

Pros

I find it easy to edit, my customers find it easy to use, there's no haggling about available times over the phone which saves time for me to be carrying out treatments or doing other marketing.

Cons

I find the linkover between this and fresha (which i assume is intended to be the customer interface) confusing at times.

January 2019

Deb from Vincentia Hair Creations

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

In love with Shedul

Having owned my salon for 3yrs I continued working with the booking system that was here, it had an expensive monthly fee (just to use it!)& was very restrictive. The Shedul team contacted me soon after I signed up to offer advice & tips, even though I found the program extremely user friendly. Couldn't be happier with my decision to switch.

Pros

Shedul's modern design and ease of use has my staff and I loving the program after many years of a restrictive, expensive, outdated salon booking system

Cons

I haven't found anything to dislike about Shedul.

January 2019

Nina from Kozmetika

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Very impressed

Shedul has given me back some time for myself, it's simple and easy to use with many useful features. Reminders and online booking are effective. I've used many programs before and this is by far the best. It's just right. Highly recommend.

Pros

Simple to use, very useful feautures, SMS and email services to clients with a free forever account!

Cons

Can not fault the program. It covers all my wants and needs as a business owner.

January 2019

Grace from Complete Wellness

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Fantastic Program

Pros

User friendly, and just love the online booking system.

Cons

Not found anything as yet. So far everything is running perfectly.

January 2019

Jade from Beautiful you by Jade

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Shedul has changed my business!

Pros

I love shedul, it is so simple and so clear to understand.

I switched from a paper dairy and can now access my dairy anywhere.

I used to send reminder messages to all my clients and as a growing business this was getting far to much. I now have more time in an evening as shedul does it for me.

Cons

I would love shedul to be an app but heard this is coming soon so cant wait!

January 2019

Lamont from Ink Junkie Tattoo & Custom Vinyl

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Best App on the market FREE to use

I use the program for my tattooing scheduling. I love it not only do my clients book online but am able to track all financial profits made. The simplicity of the app is wonderful and most of all if you sign up early its FREE.

Pros

I found the application easy to use once you went in to see what it offered.

Cons

The wait for a few features they mentioned were coming soon.

January 2019

Adam from Adam - Movement Therapy

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Free...wait what?!

I'm cureently using it for my personal training. The automated reminder message and online booking system is very useful.

Pros

Easy to use
Sends reminder messages/email
Online booking link for clients

Cons

No app.
Makes other systems look way to expensive

December 2018

Lori from Beautiful Faces Esthetics

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Love Schedul!!!

Love, Love, Love

Pros

Love this system for all that it offers. I have been using it for a few months and it has all the features, Support team is awesome. They are very quick and responsive to all questions. If you aren’t sure how to do something they answer the question and send over a link to show you how to do it. I would recommend this scheduling/business tool to everyone!!!
Keep up the GREAT work

Cons

I only have great things to say about Shedul.

December 2018

Penny from INDUSTRY

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Shedul transformed my world

I can't imagine life without Shedul now and can't believe it's free. It's really hard for small businesses to grow in this current climate, Shedul has given me the ability to micro manage all areas so simply. I love it that it saves so much time and can pin point strengths and weaknesses within the Team that would have taken up so much manual time . When I first signed up for Shedul I was sceptical but support team is really helpful and any questions answered so quickly any doubts disappeared as soon as I started using the service.

Pros

So easy to use and even my most reluctant older staff are now excited using shedul.
The best result was when we test ran Shedul in mid December, within an hour we were fully using it.
I love it that I have full control of my business wherever I am and can change staff control.

Cons

I haven't found anything yet as its brilliant