Timely software


600 reviews(5.0/5)
600 reviews(5.0/5)

Timely is a cloud-based appointment scheduling solution that caters to individual professionals and small and mid-size businesses, including beauty salons, hair salons, health clinics, massage therapists and personal trainers.

Users can run their appointment schedules remotely, generate reports and send notifications and reminders. Features include calendar management, which lets users book or rebook appointments, initiate group bookings and classes, manage recurring bookings and add multiple activities to a single booking.

Timely enables customers to book their tickets online through links embedded in websites or through Facebook. It offers sales and marketing support and reporting features.

This solution also offers automated SMS and email reminders and securely stores customer data including personal details, booking, emails, sales and other notes.

Timely offers integration with third-party applications such as Google Calendar, MailChimp, Xero, ZVend and MYOB.

Timely offers services on a monthly subscription basis that includes support via phone and email.

Supported Operating System(s):
Web browser (OS agnostic)

600 Reviews of Timely

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  • Anurag from AppTrix Solutions

    Number of employees: 501-1,000 employees

    September 2018

    Keeping track of everything - timely

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Timely software is used to keeping track of meeting, booking etc. We use this for team members or also for myself. Automatically emails and texts are generated when we have a meeting in schedule.

    Cons

    No required of any improvement in this I am using this software form the last month.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Lynne from Self-Employed

    Number of employees: 1 employee

    September 2018

    Timely is Just What I Need For My Productivity

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall this has helped me to organize myself more and track my hours with many clients.

    Pros

    I love that I can use this software to track my work hours as a freelancer. It helps me to track my time that is not related to work as well so I can see what my productivity is like and then track it over longer term.

    Cons

    It would be more helpful to have a 30 day trial rather than 14 days so I can see my benefits over longer terms.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kevin from Nex-Tech

    Number of employees: 201-500 employees

    September 2018

    Timely really is a great calendar tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Timely gave us a good calendar option to preview to the client and they loved it.

    Pros

    It works well with Wix. Lots of features and layout options.

    Cons

    The only drawback is cost. But that's really with any 3rd party tool that you implement on your website.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • vishal from OPEN ACCESS TECHNOLOGY INDIA PRIVATE LIMITED

    Number of employees: 501-1,000 employees

    August 2018

    In a simple word it is a good software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    More than good but not excellent

    Pros

    Very easy to use, we can add the various information and different user. They provide 15days of free service to use to everyone, design and the user interface of the software is more than good.
    We can easily track our project and also track the upcoming projects. Customer can book their tickets online through links that was provided by the other parties. They provide SMS and reminder email to all the user to update them in the future. Customer support is excellent we can call them and also email there customer support id.

    Cons

    We can't send SMS more than 150 words. Application for Android must be available. Don't have different time zone for different calendar.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Sergio Eduardo from Transpais

    Number of employees: 1,001-5,000 employees

    August 2018

    Good for a one person oparation

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    What I liked the most is that it was so easy to use and very intuitive, has all the features needed for a small business.

    Cons

    The only thing that I found I was missing is some kind of loyalty or rewards program for the customers, you have to keep track of such things in a separate platform.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kelly from NYB

    Number of employees: 2-10 employees

    August 2018

    Timely, its almost Perfect

    Ease-of-use
    Functionality
    Quality
    Support

    Several online booking payment acceptance POS to some degree

    Pros

    This is a great software for anyone taking bookings & running a business.
    It is super easy to use, the customer support is very good.
    The price point is in line with the services it DOES offer.
    Online booking with a system that allows you full control on how to run your business & accept payment online. There are very few comparisons to what this software offers.

    Cons

    I am sad that they still do not have a built in loyalty program, its really the only thing its missing for my needs. I have been hoping for the last 3 years they would get one but nothing as of yet. They have made strides in many other areas, this would be such a bonus for me if they would implement that.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Lisa from Brow 101

    July 2018

    Timely allows me to run my business in an efficient, organised and cost effective manner.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is vey reliable and new features are always being added and updated. It is extremely easy to use and the support staff are always accessible. The Timely Blog is always full of relevant , interesting content.

    Cons

    Having used Timely for close to three years, there is nothing I dislike. Admittedly, I run a very small business with basic requirements.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Trisha from North Idaho College

    Number of employees: 1,001-5,000 employees

    July 2018

    I helped install this product for my brother who is a hair dresser.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software is great!! Simple to use for both the client and the Employer. The ease of changing and booking appointments is great!!

    Cons

    No real cons here! I thought the software was great and easy to use and my brother loves it!!! He has tried other in the past but his is by far the best!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Scott from Mass

    July 2018

    Slick way to manage appointments. Very easy to set up and maintain

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Integrating the online booking system on my website was extremely easy. Was also able to theme it to match the colour scheme of the site which is great!

    Cons

    Was a little bit tricky figuring out how to select which services should be available for booking using the online services. Eventually figured it out, but it was a bit unintuitive initially.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Silviu from Ubisoft

    July 2018

    I did setup Timely for a hair salon, they were impressed

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Unclutter your work space with stickups and pieces of paper that you somehow never find. This cloud based software is really great at keeping appoinments time in an orderly fashion. It is designed for beauty parlors or busy professionals alike.

    Cons

    If you have different time zone, like they have in Russia, better be alert when you make your appointments.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    Great Design. Awesome Tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The design and the UI are gorgeous, the app is super easy to use. We tried it for a few weeks but just didn't need all the extra functionality for the paid plans. Recommend though.

    Cons

    Didn't have many complaints when going through free trial with the team. The software was a little over our budget given where we were at the time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Heliana from Park Lane Jewelry

    June 2018

    I use timely at work

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I like that timely can be used daily.

    Pros

    I like the fact that timely is easy to use for the end user. It is also very to update your hours.

    Cons

    I do not like the fact that it is often shutdown for maintance and updates, especially during the workday.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jeremy from Riot Nation

    June 2018

    Easy and simple way to manage time and plan out your week.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The best thing about timely is that you could plan in advance. If a client needs to reschedule you can easily move their appointment to another day and fill that void with a different block. Extremely easy.

    Cons

    For the free version, only one user is allowed and only 5 projects. This does limit it's use. Another issue is that it is too easy to change time blocks, it should be less touchy.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    June 2018

    Great product to manage bookings

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    It does what it promised and allows simplifying the online booking experience. I personally found the user interface particularly easy to use

    Cons

    Increased price for a second user only is a bit annoying. It would be nice to have a couple of more predefined options for emails to customers, but it doesn't take so long to create your own versions

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tim from Rentals Marketing

    June 2018

    Cheap and simple appointment scheduling

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Simple and efficient appointment scheduling

    Pros

    I have used quite a few apps for scheduling over the years and I've just started using Timely. It is absolutely great! Easy to use and sufficient options.

    Cons

    I had some difficulties with scheduling appointment in different time zones. Support seems to no be reachable by phone.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    Online booking made easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Online booking is really easy with this app, it helps you set up and schedule your appointment, it looks good and works fine

    Cons

    You can't copy and paste the shifts, that's a bummer, and it can be messy when more than one person is using the tool

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ethan from Little Giant Ladders

    May 2018

    Timely is sooo helpful!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Time management

    Pros

    What I like most about Timely is how it functions to manage my schedule and tracks everything. I'll has been very helpful.

    Cons

    There hasn't been much that I don't like about Timely. It functions well and offered much needed support.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Karan from ASU

    May 2018

    Easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    One of the best things about this is the ease of using it. You get set up so quickly and can easily get going.

    Cons

    It has been a very less time i have started to use this. Till now i am liking it. WOuld update after a while.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    May 2018

    This is perfect for someone with a memory like mine, it's all recorded and then easy to get reports.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the ease of the app, as long as I start the timer I have what I need to keep up with where I am spending my times.

    Cons

    Nothing, it's working as smooth as it can work for me at this time. It's helped me to manage the time used on my task.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ken from sfdc

    Specialty: Other

    Number of employees: 11-50 employees

    April 2018

    Easy to Use time tracking

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Able to automate the process of time tracking for billing. The tool is really simple and cheap. The AI tool is also a great feature.

    Cons

    I would like to see more integrations with other apps to solve workflow issues. I've run into issues with the mobile access - it can be buggy.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
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