Direct Care Innovations
About Direct Care Innovations
Direct Care Innovations Pricing
Per active user per month
Starting price:
$6.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Direct Care Innovations
1 - 5 of 11 Reviews
jennefer
Hospital & Health Care, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
dci
easy to use and great customer service from all departments.
CONSnothing. It is all great and exceeded our expectations.
Reasons for switching to Direct Care Innovations
We needed something better for our employees and more cost effective for the company.
Vendor Response
We are so happy that DCI has helped your organization and to partner with you all! Thank you so much for your time in leaving us feedback!
Replied November 2020
Mikaela
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
Excellent, robust system
Reduced overtime, more efficient scheduling, staying within authorizations, maintaining training compliance.
PROSThe software is easy to use for all user levels. From end users to supervisors to administrative staff, the system is user-friendly. The best part of this software is that it's sophisticated enough to be used for all of a company's needs, including time-keeping, payroll, billing, scheduling, and training compliance.
CONSDue to how many different tasks the system can perform, it can take some time to get to learn how to use at an administrative level, but the customer service provided is phenomenal.
Vendor Response
Hi Mikaela, We are so very happy to hear that DCI is saving your company so much time and money as well as an easy to use efficient system. Please let us know if you ever need anything or have any feedback for anything that we can improve upon. Have a great day!
Replied October 2017
Trevor
Non-Profit Organization Management, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2017
Welcome to the 21st Century! Changed how we do business!
Staff expenses have lowered. Receivables, total outstanding has dramatically decreased. Time savings, our staff is now able to dedicate their time to other areas that had been previously neglected.
PROSI would like to say something like, the ease of use and streamlined capabilities of DCI Software cut our time spent on billing in half and have saved us money. BUT! In reality this software has cut our billing time by at least a factor of 3 and only continues to improve. Although difficult to quantify at this point, there is no doubt that since we have implemented DCI that our billing metrics have improved dramatically, easily saving us tens of thousands of dollars annually.
CONSWhen we first rolled out DCI the reporting capabilities were not getting our operations staff the important decision making data that we had hoped to get. However, after working with the DCI staff they were quickly able to create customized reports that met our needs.
Vendor Response
Trevor, thank you so much for taking the time to leave feedback for DCI. We are excited to hear about all of the time and money your company is saving and most importantly that your staff is able to focus again on important areas they previously did not have the time to do so! Also, very glad to hear that you were able to work with the DCI team to make customizable reports that provide value and meaning to your company. Should you ever need us again please do reach out!
Replied August 2017
Marisela
Accounting, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
Easy to use
It is super easy to use and has a lot of various reports that are very helpful when researching punch issues.
CONSAuthorizations do not show an ongoing history of the changes that were made to it. For example if 10 units were added or the dates changed you don't see the history just when the auth was created.
Vendor Response
Marisela, thank you so much for your wonderful feedback! We are excited to hear that DCI is very easy for you to use & that the reports are helpful for researching issues. Changes to an authorization can be seen in the Admin environment and we are currently working on some features that are in the test environment that I think you will find helpful. We take our customers feedback very seriously as you know we are always updating our system with feature enhancements. We will have someone from our product team reach out and discuss these items with you. Thanks again!
Replied August 2017
kenneth
Individual & Family Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Very Easy to use. Training videos and tracking is a huge help.
This software makes are entire job easier. Much less time doing administrative activites and more time for providers and clients.
PROSAbility to track training. overtime tracking. Reports are exportable. Easy to train providers and clients how to use.
CONSLimited character input on note section in punch entry. Expired training report could be more searchable.
Vendor Response
Hello Kenneth, Thank you so much for taking time out of your day to leave feedback for DCI. We are very glad to hear that it is easy to use as well as finding the training videos helpful. And I have good news for you-if you click on the add note button the character limit there has now been removed! It is feedback like yours that always helps us to improve. So, thank you again! -DCI Management
Replied March 2018