# Direct Care Innovations Software Reviews, Demo & Pricing - 2026 > Review of Direct Care Innovations Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/scheduling/direct-care-innovations-profile --- [Home](https://www.softwareadvice.com/) / [Scheduling Software](https://www.softwareadvice.com/scheduling/) / Direct Care Innovations Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Direct Care Innovations 2026: Benefits, Features & Pricing Wondering if Direct Care Innovations is right for your organization? Our Scheduling Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Direct Care Innovations 5.0 [(11)](https://www.softwareadvice.com/hr/direct-care-innovations-profile/#reviews) Pricing Starting at $6.00 per month ### About Direct Care Innovations Direct Care Innovations (DCI) is a scheduling solution designed for providers and agencies in Medicaid, Medicare, and managed care. DCI offers time and attendance tracking, authorization management, payroll and visit verifications. It is compatible with Windows and Mac operating systems. Users can manage overtime, employee rotations and client staffing ratios. Additional features include on call staff management, leave request management, a shift trading portal for staff, client input on staff schedules and mobile scheduling. Managers can also handle payroll and billing. The authorization management module includes data management and reconciliation for Medicaid, Medicare and more. It can be used by provider and government agencies, and the module can integrate with existing databases for direct data import. The training module provides compliance profiling, online training integration, monitoring and reporting tools. DCI offers an online help desk, plus phone and email support. Pricing is per user per month. Wondering if Direct Care Innovations is right for your organization? Our Scheduling Software selection experts can help you in 15 minutes or less. ## Direct Care Innovations User Interface ## Popular Direct Care Innovations Alternatives Main Product Direct Care Innovations 5.0 [(11)](https://www.softwareadvice.com/hr/direct-care-innovations-profile/#reviews) Ratings Breakdown - 4.91Ease of use - 5.0Value for money - 4.91Customer support - 4.91Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5244)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Clockify](https://www.softwareadvice.com/hr/clockify-profile/) 4.8 [(9246)](https://www.softwareadvice.com/hr/clockify-profile/reviews/) Ratings Breakdown - 4.77Ease of use - 4.69Value for money - 4.59Customer support - 4.59Functionality Pricing Starting at $4.99 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.96Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [QuickBooks Time](https://www.softwareadvice.com/project-management/quickbooks-time-profile/) 4.7 [(7007)](https://www.softwareadvice.com/project-management/quickbooks-time-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.58Value for money - 4.75Customer support - 4.54Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Paycor](https://www.softwareadvice.com/hr/paycor-perform-profile/) 4.3 [(3041)](https://www.softwareadvice.com/hr/paycor-perform-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.19Customer support - 4.21Functionality Pricing Available upon request Get Price ## Direct Care Innovations Pricing and Plans Starting price: $6.00 per month Free Trial Free Version Basic $6.00 per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Direct Care Innovations Features - Popular features found in Scheduling Alerts/Notifications Appointment Scheduling Automated Scheduling Calendar Sync Customer Database Group Scheduling Mobile Access Reminders Self Service Portal Timesheet Management - More features of Direct Care Innovations Attendance Tracking Availability Management Calendar Management Claims Management Claims Scrubbing Class Scheduling Compliance Tracking Employee Database Employee Management Employee Scheduling Facility Scheduling Insurance Eligibility Verification Multi-Location Payroll Management Real-time Scheduling Reporting/Analytics Scheduling Shift Swapping Skills Tracking Time & Attendance Time Off Management Time Tracking Variable Workforce ## Direct Care Innovations User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.9 Value for money 5.0 Customer support 4.9 Functionality 4.9 Have you used Direct Care Innovations and would like to share your experience with others? jt jennefer t. Verified reviewer Hospital & Health Care 51-200 employees Used daily for less than 2 years Review source Reviewed November 2020 dci 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: easy to use and great customer service from all departments. Cons: nothing. It is all great and exceeded our expectations. Reasons for switching to Direct Care Innovations We needed something better for our employees and more cost effective for the company. Vendor Response We are so happy that DCI has helped your organization and to partner with you all! Thank you so much for your time in leaving us feedback! Replied November 2020 Read More TC Trevor C. Non-Profit Organization Management 1001-5000 employees Used daily for less than 2 years Review source Reviewed August 2017 Welcome to the 21st Century! Changed how we do business! 5 Staff expenses have lowered. Receivables, total outstanding has dramatically decreased. Time savings, our staff is now able to dedicate their time to other areas that had been previously neglected. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I would like to say something like, the ease of use and streamlined capabilities of DCI Software cut our time spent on billing in half and have saved us money. BUT! In reality this software has cut our billing time by at least a factor of 3 and only continues to improve. Although difficult to quantify at this point, there is no doubt that since we have implemented DCI that our billing metrics have improved dramatically, easily saving us tens of thousands of dollars annually. Cons: When we first rolled out DCI the reporting capabilities were not getting our operations staff the important decision making data that we had hoped to get. However, after working with the DCI staff they were quickly able to create customized reports that met our needs. Vendor Response Trevor, thank you so much for taking the time to leave feedback for DCI. We are excited to hear about all of the time and money your company is saving and most importantly that your staff is able to focus again on important areas they previously did not have the time to do so! Also, very glad to hear that you were able to work with the DCI team to make customizable reports that provide value and meaning to your company. Should you ever need us again please do reach out! Replied August 2017 Read More DS Donna S. Verified reviewer Financial Services 201-500 employees Used daily for less than 12 months Review source Reviewed June 2023 Makes My Life Easier 5 It has been an excellent partnership and real time work experience. The system today works great and makes my life so much easier. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Great implementation team and the DCi team are great partners motivated to support our business needs. They took the time to fully understand our business which makes it easier to discussion any new opportunities Cons: I honestly do not yet have any cons, but I see so much additional opportunity possible that we continue to work with DCI on. Read More MO Mikaela O. Used daily for more than 2 years Review source Reviewed September 2017 Excellent, robust system 5 Reduced overtime, more efficient scheduling, staying within authorizations, maintaining training compliance. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The software is easy to use for all user levels. From end users to supervisors to administrative staff, the system is user-friendly. The best part of this software is that it's sophisticated enough to be used for all of a company's needs, including time-keeping, payroll, billing, scheduling, and training compliance. Cons: Due to how many different tasks the system can perform, it can take some time to get to learn how to use at an administrative level, but the customer service provided is phenomenal. Vendor Response Hi Mikaela, We are so very happy to hear that DCI is saving your company so much time and money as well as an easy to use efficient system. Please let us know if you ever need anything or have any feedback for anything that we can improve upon. Have a great day! Replied October 2017 Read More MG Marisela G. Verified reviewer Accounting 1001-5000 employees Used daily for less than 2 years Review source Reviewed August 2017 Easy to use 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is super easy to use and has a lot of various reports that are very helpful when researching punch issues. Cons: Authorizations do not show an ongoing history of the changes that were made to it. For example if 10 units were added or the dates changed you don't see the history just when the auth was created. Vendor Response Marisela, thank you so much for your wonderful feedback! We are excited to hear that DCI is very easy for you to use & that the reports are helpful for researching issues. Changes to an authorization can be seen in the Admin environment and we are currently working on some features that are in the test environment that I think you will find helpful. We take our customers feedback very seriously as you know we are always updating our system with feature enhancements. We will have someone from our product team reach out and discuss these items with you. Thanks again! Replied August 2017 Read More kw kenneth w. Individual & Family Services 1001-5000 employees Used daily for less than 2 years Review source Reviewed February 2018 Very Easy to use. Training videos and tracking is a huge help. 5 This software makes are entire job easier. Much less time doing administrative activites and more time for providers and clients. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ability to track training. overtime tracking. Reports are exportable. Easy to train providers and clients how to use. Cons: Limited character input on note section in punch entry. Expired training report could be more searchable. Vendor Response Hello Kenneth, Thank you so much for taking time out of your day to leave feedback for DCI. We are very glad to hear that it is easy to use as well as finding the training videos helpful. And I have good news for you-if you click on the add note button the character limit there has now been removed! It is feedback like yours that always helps us to improve. So, thank you again! -DCI Management Replied March 2018 Read More DM Dianne M. Used daily for less than 2 years Review source Reviewed August 2017 Excellent, time saving with increased accuracy. 5 Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: The ease of accessing large amounts of data with one comprehensive report and ability to upload data files. Cons: Some confusion with linking accounts for new users, with training, issue resolves . Vendor Response Diane, thank you so much for taking time to leave feedback for DCI! We are so glad to hear that you feel that Direct Care Innovations is saving you time with one comprehensive report & your ease of use to upload data files. We are also happy to hear, that with training, the linking account issue resolves itself. Please feel free to reach out to us if you need anything further 480-295-3307. Replied August 2017 Read More TM Ty M. Individual & Family Services 1001-5000 employees Used daily for less than 12 months Review source Reviewed June 2017 Simple easy to use system! So much Value 5 Hundreds of hours of saved time with DCI online Time collection, see all the information regarding my clients, declining auth balances, easy to schedule and shift swap from my iPhone Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The value it provides across all departments, one vendor for all our needs authorization management, training/certification, purpose built scheduling, time entry and EVV, compliance and agency approvals Vendor Response Thanks for the review Ty! It's great hearing how DCI is saving so much time and that your staff is finding it simple and easy to use! Replied June 2017 Read More MM Mindi M. Individual & Family Services 1001-5000 employees Used daily for less than 2 years Review source Reviewed July 2017 I get straight forward, easy to use, information with just a few clicks! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ease of generating meaningful reports helps expedite monthly dashboard entries and our coordinators are saving significant amounts of time each month generating staff schedules within minutes! Vendor Response Thank you for your feedback Mindi! We are very happy to hear that our software benefits you daily and your ease of use! Replied July 2017 Read More LH Laura H. Used daily for less than 12 months Review source Reviewed August 2017 Keeps me in compliance 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: With the new EVV requirements coming for Medicaid services, DCI allows for me to use one system for EVV and for my payroll and authorization tracking needs. Cons: Vendor Response Thank you so much for your feedback Laura! We are very happy to hear you are all set for the upcoming EVV mandate! Replied August 2017 Read More Showing 1 - 10 of 11 Reviews Load More Reviews ## Other Top Recommended Scheduling Software [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) **4.7** (17582) Recently recommended **0** times [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) **4.6** (14599) Recently recommended **0** times [Wix](https://www.softwareadvice.com/crm/wix-profile/) **4.4** (10693) Recently recommended **0** times [Clockify](https://www.softwareadvice.com/hr/clockify-profile/) **4.8** (9246) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Direct Care Innovations with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice