easy to use and great customer service from all departments.

nothing. It is all great and exceeded our expectations.

Reduced overtime, more efficient scheduling, staying within authorizations, maintaining training compliance.

The software is easy to use for all user levels. From end users to supervisors to administrative staff, the system is user-friendly. The best part of this software is that it's sophisticated enough to be used for all of a company's needs, including time-keeping, payroll, billing, scheduling, and training compliance.

Due to how many different tasks the system can perform, it can take some time to get to learn how to use at an administrative level, but the customer service provided is phenomenal.

Staff expenses have lowered. Receivables, total outstanding has dramatically decreased. Time savings, our staff is now able to dedicate their time to other areas that had been previously neglected.

I would like to say something like, the ease of use and streamlined capabilities of DCI Software cut our time spent on billing in half and have saved us money. BUT! In reality this software has cut our billing time by at least a factor of 3 and only continues to improve. Although difficult to quantify at this point, there is no doubt that since we have implemented DCI that our billing metrics have improved dramatically, easily saving us tens of thousands of dollars annually.

When we first rolled out DCI the reporting capabilities were not getting our operations staff the important decision making data that we had hoped to get. However, after working with the DCI staff they were quickly able to create customized reports that met our needs.

It is super easy to use and has a lot of various reports that are very helpful when researching punch issues.

Authorizations do not show an ongoing history of the changes that were made to it. For example if 10 units were added or the dates changed you don't see the history just when the auth was created.

This software makes are entire job easier. Much less time doing administrative activites and more time for providers and clients.

Ability to track training. overtime tracking. Reports are exportable. Easy to train providers and clients how to use.

Limited character input on note section in punch entry. Expired training report could be more searchable.

The ease of accessing large amounts of data with one comprehensive report and ability to upload data files.

Some confusion with linking accounts for new users, with training, issue resolves .

Hundreds of hours of saved time with DCI online Time collection, see all the information regarding my clients, declining auth balances, easy to schedule and shift swap from my iPhone

The value it provides across all departments, one vendor for all our needs authorization management, training/certification, purpose built scheduling, time entry and EVV, compliance and agency approvals

The ease of generating meaningful reports helps expedite monthly dashboard entries and our coordinators are saving significant amounts of time each month generating staff schedules within minutes!

With the new EVV requirements coming for Medicaid services, DCI allows for me to use one system for EVV and for my payroll and authorization tracking needs.

DCI is so easy to navigate, offers access to reports for time entries and authorizations, and is very accurate!