# GymMaster Software Reviews, Demo & Pricing - 2026

> Review of GymMaster Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/scheduling/gymmaster-profile

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GymMaster

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Overview

[Reviews](https://www.softwareadvice.com/scheduling/gymmaster-profile/reviews/)[Alternatives](https://www.softwareadvice.com/scheduling/gymmaster-profile/alternatives/)

# GymMaster 2026: Benefits, Features & Pricing

Wondering if GymMaster is right for your organization?

Our Membership Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

GymMaster

4.7

[(167)](https://www.softwareadvice.com/scheduling/gymmaster-profile/reviews/)

Pricing

Starting at $89.00 per month

### About GymMaster

GymMaster is a cloud-based gym and health club member management system designed for gyms, fitness studios and clubs of all sizes. Key features include membership management, administrative task management, automated marketing, retention, scheduling and billing.

Other features include gym access controls, point of sale, online bookings and automated marketing. The access control feature allows users to access the gym, studio and health clubs 24/7 using their access keys, manage time restrictions on memberships and maintain a visit log. It also helps in identifying member usage patterns and staffing of gym employees. Users can communicate with members via automated SMS, email and push notifications

GymMaster is offered in a subscription pricing option. It is compatible with Windows, Mac and Linux and can be accessed via a mobile web-browser. Support is offered via email and over the phone. Other help options include videos, manuals and remote support via TeamViewer.

Wondering if GymMaster is right for your organization?

Our Membership Management Software selection experts can help you in 15 minutes or less.

## GymMaster User Interface

## Popular GymMaster Alternatives

Main Product

GymMaster

4.7

[(167)](https://www.softwareadvice.com/scheduling/gymmaster-profile/reviews/)

Ratings Breakdown

-   4.58Ease of use
-   4.72Value for money
-   4.83Customer support
-   4.56Functionality

Pricing

Starting at $89.00 per month

Get Price

Alternative Product

[LegitFit](https://www.softwareadvice.com/gym-management/legitfit-profile/)

4.9

[(235)](https://www.softwareadvice.com/gym-management/legitfit-profile/reviews/)

Ratings Breakdown

-   4.82Ease of use
-   4.69Value for money
-   4.94Customer support
-   4.63Functionality

Pricing

Starting at €79.00 per month

Get Price

Alternative Product

[Kilo](https://www.softwareadvice.com/club-management/kilo-profile/)

5.0

[(70)](https://www.softwareadvice.com/club-management/kilo-profile/reviews/)

Ratings Breakdown

-   4.76Ease of use
-   4.90Value for money
-   4.97Customer support
-   4.83Functionality

Pricing

Starting at $150.00 per month

Get Price

Alternative Product

[Wodify](https://www.softwareadvice.com/gym-management/wodify-core-profile/)

4.5

[(154)](https://www.softwareadvice.com/gym-management/wodify-core-profile/reviews/)

Ratings Breakdown

-   4.34Ease of use
-   4.27Value for money
-   4.43Customer support
-   4.35Functionality

Pricing

Starting at $79.00 per month

Get Price

Alternative Product

[ClubRight](https://www.softwareadvice.com/martial-arts/clubright-profile/)

4.8

[(188)](https://www.softwareadvice.com/martial-arts/clubright-profile/reviews/)

Ratings Breakdown

-   4.80Ease of use
-   4.82Value for money
-   4.84Customer support
-   4.71Functionality

Pricing

Starting at £79.00 per month

Get Price

Alternative Product

[Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/)

4.0

[(2993)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/)

Ratings Breakdown

-   3.87Ease of use
-   3.63Value for money
-   3.82Customer support
-   4.00Functionality

Pricing

Starting at $99.00 per month

Get Price

## GymMaster Pricing and Plans

Starting price: $89.00 per month

Free Trial

Free Version

Foundation (Software + Access Control)

$89.00

flat rate, per month

Plan includes:

-   24/7 Door Access
-   Advanced Member Retention Tools
-   Automated Billing
-   Automated Email
-   Automated Tasks and Events
-   Classes and Club Resources
-   Comprehensive
-   Custom Development
-   Flexible Reporting
-   Franchise Reporting

Read More

Advanced (Software + Access control)

$129.00

flat rate, per month

Plan includes:

-   24/7 Door Access
-   Advanced Member Retention Tools
-   Automated Billing
-   Automated Email
-   Automated Tasks and Events
-   Classes and Club Resources
-   Comprehensive
-   Custom Development
-   Flexible Reporting
-   Franchise Reporting

Read More

Professional (Software + Access control)

$189.00

flat rate, per month

Plan includes:

-   24/7 Door Access
-   Advanced Member Retention Tools
-   Automated Billing
-   Automated Email
-   Automated Tasks and Events
-   Classes and Club Resources
-   Comprehensive
-   Custom Development
-   Direct Bank Batch Processing
-   Flexible Reporting

Read More

Enterprise (Software + Access control)

Pricing available upon request

Plan includes:

-   24/7 Door Access
-   Advanced Member Retention Tools
-   Automated Billing
-   Automated Email
-   Automated Tasks and Events
-   Classes and Club Resources
-   Comprehensive
-   Custom Development
-   Dedicated Hosting Options
-   Flexible Reporting

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## GymMaster Features

-   Popular features found in Membership Management
    
    Application Management
    
    Communication Management
    
    Dues Management
    
    Email Marketing
    
    Event Management
    
    Member Directory
    
    Member Portal
    
    Membership Renewals
    
    Payment Processing
    
    Promotions Management
    
    Registration Management
    
-   More features of GymMaster
    
    Access Controls/Permissions
    
    Accounting
    
    Activities Booking
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Appointment Scheduling
    
    Attendance Management
    
    Attendance Tracking
    
    Authentication
    
    Automated Scheduling
    
    Availability Management
    
    Badge Management
    
    Barcode/Ticket Scanning
    
    Belt Ranking Classification
    
    Billing & Invoicing
    
    Booking Management
    
    Booking Notes
    
    Booth Rental Management
    
    Calendar Management
    
    Calendar Sync
    
    Campaign Analytics
    
    Campaign Management
    
    Capacity Management
    
    Certification Tracking
    
    Channel Management
    
    Class Management
    
    Class Registration
    
    Class Scheduling
    
    Client Database
    
    Client Management
    
    Client Portal
    
    Client Profiles
    
    Collaboration Tools
    
    Commenting/Notes
    
    Commission Management
    
    Committee Management
    
    Community Management
    
    Confirmations/Reminders
    
    Contact Database
    
    Contact Management
    
    Content Management
    
    Contract/License Management
    
    Credit Card Processing
    
    CRM
    
    Customer Accounts
    
    Customer Database
    
    Customer Engagement
    
    Customer History
    
    Customer Mobile App
    
    Customer Segmentation
    
    Customer Support
    
    Customer Surveys
    
    Customizable Branding
    
    Customizable Categories
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Digital Signature
    
    Discount Management
    
    Document Management
    
    Document Storage
    
    Drag & Drop
    
    Dynamic Pricing
    
    eCommerce Management
    
    Electronic Forms
    
    Electronic Payments
    
    Email Campaign Management
    
    Email Management
    
    Email Reminders
    
    Email Templates
    
    Employee Directory
    
    Employee Management
    
    Employee Scheduling
    
    Enrollments/Onboarding
    
    Event Calendar
    
    Event Scheduling
    
    Exercise Library
    
    Facility Scheduling
    
    Financial Reporting
    
    Fitness Assessments
    
    Fitness Performance Tracking
    
    Fitness Plan
    
    For Dance Studios
    
    For Gyms
    
    For Martial Arts
    
    For Salons and Spas
    
    For Yoga/Pilates Studios
    
    Fundraising Management
    
    Gamification
    
    Goal Setting/Tracking
    
    Group Reservations
    
    Group Scheduling
    
    Hybrid Trainer
    
    ID Scanning
    
    In-person Trainer
    
    Instructor Management
    
    Inventory Management
    
    Inventory Tracking
    
    Invoice Management
    
    Labor Cost Reporting
    
    Lead Generation
    
    Lead Management
    
    Loyalty Program
    
    Marketing Automation
    
    Member Accounts
    
    Member Communication
    
    Member Communities
    
    Member Database
    
    Member Management
    
    Membership Management
    
    Member Types
    
    Messaging
    
    Mobile Access
    
    Mobile Alerts
    
    Mobile App
    
    Mobile Booking
    
    Multi-Language
    
    Multi-Location
    
    Multiple User Accounts
    
    Newsletter Management
    
    Online Booking
    
    Online Payments
    
    Online Registration
    
    Online Store
    
    Online Time Clock
    
    Online Trainer
    
    Parent Portal
    
    Payroll Management
    
    PCI Compliance
    
    Personalization
    
    Point of Sale (POS)
    
    Pre-Registration
    
    Price/Margin Management
    
    Push Notifications
    
    Rate Management
    
    Ratings/Reviews
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-time Scheduling
    
    Real-Time Updates
    
    Recurring Appointments
    
    Recurring/Subscription Billing
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Reputation Management
    
    Reservations Management
    
    Resource Scheduling
    
    Rewards Program
    
    Room Booking
    
    Sales Reports
    
    Scheduling
    
    Search/Filter
    
    Secure Login
    
    Self Check-In/Check-Out
    
    Self Service Portal
    
    Shift Swapping
    
    Skills Tracking
    
    SMS Marketing
    
    SMS Messaging
    
    Social Media Integration
    
    Staff Management
    
    Staff Scheduling
    
    Student Management
    
    Summary Reports
    
    Task Management
    
    Task Scheduling
    
    Team Management
    
    Template Management
    
    Third-Party Integrations
    
    Time Clock
    
    Timesheet Management
    
    Transaction History
    
    User Management
    
    User Profiles
    
    Vacation/Leave Tracking
    
    Virtual Classroom
    
    Visitor Management
    
    Visitor Tracking
    
    Wait List Management
    
    Waitlist Status Tracking
    
    Waiver Management
    
    Website Integration
    

## GymMaster Integrations

Google Calendar

Integration rated undefined from -1 review

Mailchimp

Integration rated undefined from -1 review

PayPal Enterprise Payments

Integration rated undefined from -1 review

Zapier

Integration rated undefined from -1 review

Paysafe

Integration rated undefined from -1 review

WordPress

Integration rated undefined from -1 review

See all 12 integrations

## GymMaster User Reviews

Overall Rating

4.7

Ratings Breakdown

5

78%

4

15%

3

4%

2

1%

1

2%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.8

Functionality

4.6

Ryan D.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Review source

Reviewed October 2024

We love GymMaster!

5

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The software is very customizable and works well. The support team is very quick to respond to any issues or questions. There are constant updates and improvements.

Cons:

It can be tricky to set up due to how many options there are, but that's also what makes it so valuable long-term.

Reasons for switching to GymMaster

We needed features that MindBody didn't have, and MindBody is focused on owning your members and marketing to them.

Read More

TI

Theresa I.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2025

This was the best upgrade we have ever made for our business!

5

We are only two weeks into working with GymMaster and only 3 days of launching and we couldn't be more impressed with every function this system has to offer! We highly recommend this gym and fitness management software to everyone!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy to learn & use – intuitive interface that doesn’t take long to figure out. All-in-one solution – membership, billing, bookings, and access control in one place. Customizable memberships – flexible options for different member types. Access control integration – smooth connection with doors, gates, and entry systems. Online member portal – convenient for sign-ups, payments, and class bookings. Automated reminders – saves time chasing payments or missed bookings. Reporting & insights – helpful data on attendance, revenue, and member trends. Great support team – responsive when you need help. Mobile-friendly – works well for staff and members on phones. Saves time – reduces manual admin tasks so you can focus on members The most effective and secure all in one system that money can buy!

Cons:

I can honestly say i have nothing negative to say about GymMaster! Even when you run into a problem, contacting support is extremely fast and problem is resolved within minutes

Reasons for switching to GymMaster

We hated everything about this company - It was not easy to use - To many Intergrations - extremely challenging club management - hard to track members and update the system. We basically had to manually do everything Everday - hard reporting, membership updating, chasing decline cc and renewing memberships effectively

Read More

JE

Janey E.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2026

Best gym software in the market.

5

10/10. This is the 3rd gym software I have used and by far this has been the most affordable, most user friendly and sleekest looking.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I like that it is easy to use and lots of features. The most valuable thing to me that support from the team is always fast and east to get too.

Cons:

All though I am very happy with all the options, one thing i do not like it that the automations are pre-set. I rewarded clients some merch without even knowing!

Reasons for choosing GymMaster

good reviews from other gym owners in the area

Reasons for switching to GymMaster

It had minimal options, was very basic and very expensive

Vendor Response

Hi Janey, thanks so much for your kind words, we genuinely appreciate it! Conor

Replied June 2026

Read More

AS

Amanda S.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed January 2025

Worst Point Of Sale System on earth

1

Terrible. The point of sale app is very difficult to use and I’ve had nothing but problems and looking stupid in front of people with menus that make no sense, screens, clicks, and absolutely useless payment selections. A client can’t even pay with a card. Can you please just make it easy to add other cards for a one time use for point of sale?

Ratings Breakdown

2

Ease of use

2

Value for money

2

Customer support

1

Functionality

Pros:

I can’t think of anything I like in particular.

Cons:

How difficult can it be to simply charge a customer for a sale? I have 6 \*useless\* options to charge a client such as cash, voucher, and check, and none of the 6 options to charge a client includes charging their debit or credit card. ??? This is beyond frustrating and baffling, can I please just simply charge a client without 10 screens and clicks and menus please good god.

Reasons for switching to GymMaster

Gym I work at made the change, wish they hadn’t.

Read More

RM

Richelle M.

Verified reviewer

Facilities Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2026

A system that looks after your members/clients and you!

5

We are very happy with GymMaster. We feel confident that the system is secure and it suits our needs well. Being able to automate a lot of tasks that don't add value in our business has given us more time to do the things that really matter!

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

We use GymMaster for 24/7 gym management. We changed our management system around the covid outbreak and were really relieved with the support GymMaster extended to users throughout this time. The level of support you receive from the team is second to none - having direct phone access to support as well as being able to email help for more complex issues. GymMaster is also great value for money - it has meant that we have been able to unsubscribe to other 'add on' services/subscriptions that we now use directly in GymMaster eg, emailing our newsletters was previously done through Mail Chimp.

Cons:

The initial set-up. GymMaster has comprehensive functionality and the process of changing over from our previous software and setting up GymMaster to align with our business practices was difficult and it took quite some time to get things working as we wanted them to and learning how to use the new software at the same time.

Vendor Response

Thanks so much for the review Richelle, and in particular your thoughts on getting set up. We're always looking for any area we can improve on, so I'll make sure our on-boarding team gets your feedback. As always, let us know if you need anything! Jayden - GymMaster

Replied April 2026

Read More

SI

Shannon I.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2025

Great customer service and support!

5

Amazing team of support staff for training, and to answer questions and help teach us how to use the platform! Glad we made the move to this system!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

So far, GymMaster has been a great tool for managing our gym, but what really stands out is their customer support. Every time I’ve reached out (which as been a lot, since I truly want to understand all that the software can do for us) there have been no long hold times and the team has always been kind, patient, and genuinely helpful. They really listen when I explain what I’m trying to do or understand — and instead of just reading from a script or giving me generic FAQ answers, they actually look into my specific situation and find real solutions. It’s clear they care about helping their customers succeed and be able to use the software to it's fullest, and that makes a huge difference. Highly recommend GymMaster for both the software and the incredible support team behind it!

Cons:

The data transfer took a bit longer than we expected, but we had a lot of members in the system to transfer.

Reasons for choosing GymMaster

Like the built in door integration system and the price structure.

Reasons for switching to GymMaster

Wanted to find a platform with a smoother membership sign up process and built in door access system

Read More

NN

Nadine N.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2025

Gym Master is amazing!

5

Love it - would recommend to anyone - any issues are always solved and love that I can call up any time and get immediate support from a human!

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

The support team is amazing - updates are regularly done Easy to use and personalise Reasonable and worth it

Cons:

Can't duplicate contracts - so having to manually do this for a lot of differnt contracts. Client facing app is not as modern as other platforms - but it works, so thats ok

Reasons for choosing GymMaster

Better priced, more functionality, easier to use

Read More

EB

Egil B.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2025

Norway almost perfect

4

Overall the experience is Good - our contact \[sensitive content hidden\] is very good to have, and the support is good. I think we could benefit from getting to talk to other scandinavian gyms that are using it so that we could learn from eachother.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

overview, intuitive, uptime/working, possibilities are good Also the peolpe at the help-email is good

Cons:

Payment fees are too high, and lack of scandinavian payment integration as Nets, Vipps, Mobile pay etc.

Reasons for choosing GymMaster

because GM is not American - Kiwis are easier to work with :)

Read More

JT

Jodi T.

Verified reviewer

Accounting

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2025

USE THIS COMPANY!!!!

5

I love you guys! I love \[sensitive content hidden\]! Don't let that one go!!! She made my worries go away! I don't have one bad thing to say about GM. There have been 3 companies since I have been here try to make me change and NO WAY! I love the system and I love the people. Not going anywhere!!!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

\[sensitive content hidden\] was great! She made all my worries go away and fast. I am so grateful she answered the phone! I just started at our gym 5 months ago and I have been so spoiled by GM. They customer service has been the best I have experience and I worked in customer service for over 22 years. I love you all. You are very lucky to have the people you have. They are on top of it!!

Cons:

No cons! but I was on hold for 25 minutes before I spoke to her. I found out she was the only one working during that time. I felt bad. So maybe more employees on at the hour? But I was happy!!! I just worry other may not be as understanding?

Read More

tb

troy b.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

excellent software and support

5

very good for the most part

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

We love Gymmaster - super easy to use - super awesome reports - great help line you can actually talk to a person that knows how the program works. Its been great for us and is always getting better - we have been with them since 2012.

Cons:

some of the new support crew not as good as the originals- be good to get annual check in with a real expert to look over how we are using gymmaster and show us new updates / capabilities that we could use better

Reasons for choosing GymMaster

better for a full service gym

Reasons for switching to GymMaster

poor customer service

Read More

Showing 1 - 10 of 167 Reviews

[See All Reviews](https://www.softwareadvice.com/scheduling/gymmaster-profile/reviews/)

## GymMaster Popular Comparisons

[LegitFit vs GymMaster](https://www.softwareadvice.com/scheduling/gymmaster-profile/vs/legitfit/)[Kilo vs GymMaster](https://www.softwareadvice.com/scheduling/gymmaster-profile/vs/kilo/)[Wodify vs GymMaster](https://www.softwareadvice.com/scheduling/gymmaster-profile/vs/wodify-core/)[ClubRight vs GymMaster](https://www.softwareadvice.com/martial-arts/clubright-profile/vs/gymmaster/)[Mindbody vs GymMaster](https://www.softwareadvice.com/scheduling/gymmaster-profile/vs/mindbody/)[Hapana vs GymMaster](https://www.softwareadvice.com/scheduling/gymmaster-profile/vs/hapana/)[Gym Assistant vs GymMaster](https://www.softwareadvice.com/fitness/gym-assistant-profile/vs/gymmaster/)[ABC Glofox vs GymMaster](https://www.softwareadvice.com/martial-arts/glofox-profile/vs/gymmaster/)[Gymdesk vs GymMaster](https://www.softwareadvice.com/scheduling/gymmaster-profile/vs/martial-arts-on-rails/)

[Compare All Alternatives](https://www.softwareadvice.com/scheduling/gymmaster-profile/alternatives/)

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