Trumba Connect

RATING:

4.6

(16)

About Trumba Connect

Trumba is an innovative calendar and event management software that allows you to seamlessly create, publish, promote, and track events. It’s a great fit for virtual, in-person or hybrid events. The calendar experts specialize in helping Higher Ed, K-12 Education, Healthcare, Community and Government organizations save time and money by streamlining their online registration and event management process. Website visitors can easily register for paid or free events with custom registration forms. They can subscribe to receive info on your upcoming events that are of interest to them. Attendees can request automated confirmation and reminders via email and/or text. Trumba will make your life easier too—by automating tedious event management tasks in one place (often el...

Trumba Connect Pricing

Multiple tiers of pricing based upon number of accounts features

Starting price: 

$99.95 per month

Free trial: 

Available

Free version: 

Not Available

Event Calendar powered by Trumba Connect - Week View Format
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Trumba Connect Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Trumba Connect

1 - 5 of 16 Reviews

Katie

Higher Education, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2024

This software saves us time and I think it is great value for money.

Great. I see another university in Ireland is now using it as well so word is getting around!

PROS

The quick response from [sensitive content hidden] is a big thing- that is a great peace of mind. University IT departments are so hesitant to allow other software on board but when they know they don't have to support it they are more likely to give the go-ahead. It is also really easy to use - the staff and students are all happy with it.

CONS

I have to write something so I suppose I'll say it has been really challenging to integrate it in our new CMS. I do not think this is a Trumba issue however I think it has been more to do with our CMS ops.

Reason for choosing Trumba Connect

It was the mid-range price point plus the fact it just did the things we needed it to do without too much excess.

Vendor Response

Hi Katie, Thank you so much for sharing your feedback. We're glad to hear that Trumba saves you time and that Trumba Support gives you great piece of mind. We appreciate your letting us know us that you, the staff and students are happy with Trumba. Thank you for choosing Trumba, Trumba Support Team

Replied June 2024

Jennifer

Higher Education, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Trumba features that save time and money!

I have worked with several third-party vendors for various solutions and can honestly say that the folks at Trumba are incredibly responsive and easy to work with. They're always thinking of creative ways to meet our needs, no matter what we toss their way.

PROS

The event registration feature has been extremely useful. We've utilized this for numerous virtual and in-person events over the years. We can gauge interest in an event, set capacity and waitlist, email registrants and set custom confirmation and reminder emails. This feature has saved us time developing something equivalent in-house. We also use the event submission form feature to "reserve" space in our student computer labs and also to reserve equipment in our design center build labs. When users submit, the "reservation" is sent to the "Need Approval" calendar and then the calendar admin can approve or deny the reservation.

CONS

I sometimes get lost in the settings especially when dealing with field forms and overrides. However, anytime this has happened, I just reach out to the exceptional support staff and receive effective guidance quickly and professionally.

Josh

Government Administration, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2024

Incredibly powerful calendaring system for large org's IF you don't mind it's rough UI/UX

Once it's setup it's very reliable and for the most part if you don't have to be the admin it's actually quite a good system that can be deployed on almost anything. I work in government so I work with antiquated and dated interfaces all the time and Trumba's backend is definitely dated and quite difficult to customize. Feels like a programer was also the designer of the UI.

PROS

The fact that you can tailor it to almost any calendaring related need. Integrates into pretty much any website that you have HTML source access so it's wonderfully platform/environment agonistic.

CONS

Backend / Admin interface is a study in what not to do. I always feel like I'm guessing / searching for what I'm looking for. I read the help docs alot, pretty much everytime I do any customization to the config because nothing is intuitive. Everything feels like it's multiple menu's/pages away from what I need and often needs to be changed in multiple changes.

Vendor Response

Hi Josh, Thank you for taking the time to share your detailed review. We are sorry to hear that some of Trumba’s settings were difficult to find. Trumba is highly customizable so it can take a bit of time to understand where all the settings are, especially with a large implementation such as yours. In the future, if you have any difficulty locating a setting, please let us know and we can provide detailed instructions or make the update on your behalf. Thank you, Trumba Support Team

Replied June 2024

User Profile

Brittany

Verified reviewer

Higher Education, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2018

It's Powerful! But I don't look forward to working in it.

You can do nearly anything imaginable with this calendaring software. I really like that people can submit their own events for me to review before publishing, which saves me SO much time.

PROS

It has SO many features, you will likely be able to do anything you want to do with a calendar. That's what my organization uses it for. You can set up a form for people to submit events, but have those submitted events go to calendars for review (not on your website) and then you can move them to actual calendars on your website. That saves time and is a very convenient feature! There are lots of spuds available, and they are very reliable.

CONS

It is not very user-friendly in my opinion. I have a rockstar expert of Trumba on my team, and he explains things to the rest of my team in very straightforward and a clear manner. When he explains, it makes sense and you wonder why you didn't think to check a specific place for a setting or why you haven't been using a specific process from the beginning. But then you get into Trumba and...you get that horrible user interface. If you are not using this every day, be prepared to re-learn how to do things in here for the rest of your life. That said, again, this is a powerful and effective program with many features. It's just frustrating sometimes. :/

Vendor Response

Good feedback Brittany. We took it to heart. We've just re-written the Trumba administrative UI. The feedback so far has been very positive. Check out the video about Trumba's "T2" UI: https://www.youtube.com/watch?v=4C-TcokR_t0

Replied March 2021

Shelley

Hospital & Health Care, 5,001-10,000 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Great product with outstanding customer service

Trumba has helped our large organization be more efficient managing online classes and events. It has streamlined the process and allows individual departments to be responsible for their own calendars while being pushed to the website without additional help (after initial embeding & set up). My favorite part about Trumba is their customer service. This team is always willing to help. They find solutions, take feedback and even edit the product if it's helpful. They helped us tremedously during the pandemic when a quick solution was needed. I cannot say enough good things about Trumba!

PROS

Trumba is easy to use and is very efficient at setting up single events, as well as reoccurring events. Trumba allows departments within our organization to manage their own events without the need for a webmaster to make edits every time an event changes. It syncs seamlessly with our website, is easy to customize to our branding and adds the ability for online registration and payment all in one system. Before Trumba, the online registration system we had lacked a calendar component and caused web edits every time an event changed. The ability to schedule event reminders is also very helpful.

CONS

I really like everything about the software. If I had to pick one thing to improve..it may be that they add a video database on how to do certain things within Trumba. If there is already one, I'm unaware of it. There are so many features to customize within Trumba that I sometimes forget how to get to those areas or how to edit the feature I need.

Vendor Response

Thank you so much for taking the time to share your feedback. We truly appreciate it!

Replied June 2022