ClarusWMS
About ClarusWMS
ClarusWMS Pricing
Single user solutions starting from as little as £500 GBP per month
Starting price:
£200.00 per month
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Supply Chain Management Software
Most Helpful Reviews for ClarusWMS
1 - 5 of 16 Reviews
Matthew
Logistics and Supply Chain, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
Clean and uncomplicated system
Our experience with Clarus has been excellent. The system has saved us a great deal of time and overhead, especially compared to our previous self-hosted solution. The user-friendly interface and streamlined processes have made our warehouse management more efficient than ever. Overall, we highly recommend Clarus to anyone looking for a reliable, easy-to-use and full-featured warehouse management system.
PROSThe UI is very unfussy and user-friendly, making it easy for our team to get up to speed quickly. The system speed is lightning fast, allowing us to process orders efficiently. Deployment was a breeze, and we had fantastic engagement from the senior team at Clarus throughout the implementation process. The incorporation of Intercom for guides and help via instant chat is particularly helpful.
CONSClarus is a solid warehouse management system, but it would benefit from more integrations with tools like PowerBI and Zapier. The system's reporting and labeling could also be more configurable to better suit our specific needs. While the side menu is functional, it could be made more user-friendly, perhaps with the addition of a full application menu landing page. Overall, with these improvements, Clarus could become an even more valuable asset to our warehouse management processes.
Reason for choosing ClarusWMS
Better product focus on 3PL market.
Reasons for switching to ClarusWMS
Product near end of supported life.
Vendor Response
Thank you for taking the time to share your experience with Clarus. We're thrilled to hear that our software's UI is unfussy and user-friendly, making it easy for your team to get up to speed quickly. We take pride in providing top-notch engagement and support to our users, and we're glad that our senior team was able to assist you throughout the implementation process. We appreciate your feedback about the need for more integrations with tools like PowerBI and Zapier, as well as the need for more configurable reporting and labeling. Our team is always looking for ways to improve our software, and we're actively working on expanding our integrations to better suit our users' needs. We also appreciate your feedback about the side menu, and we'll take it into consideration as we continue to improve our software. Thanks again for choosing our software, and we look forward to continuing to serve your warehouse management processes in the future.
Replied April 2023
Lucy
Food Production, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
3
Reviewed April 2023
Clarus Review
Generally Clarus is easy to use and gives us good visibility of our stocks and the status of our orders.
PROSGood visibility of our stocks and the status of our orders.Variety of reporting which meets our needsTransactions function is very useful for stock investigations.
CONS-- On the Run section of My Reports, the visibility of the date fields is limited and it is frustrating that you cannot see the full field. This can lead needing to run the reports more than once to get the correct setting. When we first started using Clarus this was not an issue, but an update has made this worse.-- There is little instruction on how you can customise reports or views so that they are permanently set on your account. Does this impact others? Conversations with the help chatbot indicate that this is not possible, but it would be good to have some clarity on this and what is possible.-- Stocks are not automatically placed on hold as they go passed their BBD. This has been a requested amend over 18 months ago.
Reasons for switching to ClarusWMS
Switched 3PL
Vendor Response
Thanks for your feedback. We're sorry for the inconvenience caused. We'll consider your suggestions to improve the features in the future updates. Our team is working on the automatic hold on stocks issue. Thank you for choosing Clarus WMS.
Replied May 2023
Andreas
Building Materials, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
FUNCTIONALITY
2
Reviewed April 2023
Clarus review
Once you get into the program and understand it, it is relatively straightforward to use.
CONSThe lack of integration between our existing software is problematic. The tabs aren't exactly clear and very fiddly. It's not the most intuitive or user friendly app and takes a long time to understand.
Vendor Response
Thank you for taking the time to share your experience with our product. We're happy to hear that you find the program relatively straightforward to use once you understand it. However, we apologise for any inconvenience caused by the lack of integration believe me, we are working on some exciting changes to this area as well as our overall UX. Our team is always working to improve our product's usability and user-friendliness, and we appreciate your feedback as it helps us identify areas where we can improve. If you have any additional suggestions or concerns, please don't hesitate to reach out to our customer support team. Thank you for choosing our product.
Replied May 2023
Paige
Warehousing, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
Stock & systems
great
PROSReally user friendly, simple & effective in all areas. Some features are not yet deployed here eg. PI cycle countsgood overview screens for quick system navigationeasy to train with the use of support/
CONSnot great user/audit tracking. Can not see who/when a SKU / set up has been updatedalthough they are quick to respond, sometimes Clarus support are not completely effective at answering my query or problem. Most of the time they need a live example which we are unlikely unable to provide due to the fast paced nature of our business.
Vendor Response
Thanks for taking the time to review Clarus. We're pleased to hear that you find our software really user-friendly, simple, and effective in all areas, and that the overview screens make for quick system navigation. It's great to know that our support has been helpful in training, and we appreciate your feedback on PI cycle counts. We understand your concerns about user/audit tracking and the inability to see who/when an SKU/setup has been updated. Our team is always looking for ways to improve our software, and we're actively working on addressing these concerns. We appreciate your feedback on our support team, and we'll continue to work hard to ensure that our team is effectively addressing your queries and problems. Thanks again for choosing our software, and we look forward to continuing to serve your warehouse management needs in the future.
Replied April 2023
Paul
Wholesale, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Flexible, cost effective warehouse management solution
Very reliable and efficient user experience with excellent support.
PROSEase of use, flexible integration options, access to comprehensive APIs
CONSNo comprehensive stock taking functionality.
Vendor Response
Thanks for taking the time to review our software - we're thrilled to hear that you're finding it easy to use and flexible, with access to comprehensive APIs that make integrating it with other tools a breeze. We understand your frustration with the lack of comprehensive stock taking functionality. While this feature isn't currently available, our team is always looking for ways to improve and add more value for our users. Rest assured that we're taking your feedback seriously and will keep working hard to make our software even better. We're glad to hear that you've had a reliable and efficient user experience with our software, and that our support team has been able to provide you with excellent assistance. We take pride in offering top-notch support to our users, and we're committed to being there for you whenever you need us. Thanks for choosing our software, and we look forward to serving you in the future!
Replied April 2023