Rose Rocket
About Rose Rocket
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Most Helpful Reviews for Rose Rocket
1 - 5 of 31 Reviews
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
The WOW Factor
We use rose rocket as a selling tool to our customers, the online customer portal gives customers visibility of their rates, ability to live chat, live track, download their own PODS and Bills of lading, ability to print labels and ask questions. Functionality day in and day out has been simple and easy to use, it has added efficiencity, productivity and the ability to take on new business with ease.
PROSFrom the day of integration the system work flawlessly. Order booking has saved the company employees and money. The integration with Google search has saved on guessing of hours of operation and phone numbers. Invoicing has saved the company time and money as well, leaving more time for corrective billing on the first time. AR and AP has also saved the company time, which equals money by integrating directly with accounting software. Manually entry is a thing of the past, duplicating records. All around everything about the software is enjoyable. Round the clock support, whenever we need assistance there is always someone there to help.
CONSIt doesn't make me a sandwich! As quoted by team after first week of integration.
Joe
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Roserocket is a GAME CHANGER.
Exceptional.
PROSHow easy it is to use and set up. Everything is perfectly organized and we all know where to start our days within roserocket.
CONSRoserocket is the least of our technical problems as a transportation company. It's hard to complain when no one is.
Reason for choosing Rose Rocket
Roserocket is the most modern, user friendly, and smart TMS we have seen.
Reasons for switching to Rose Rocket
Roserocket is a modern solution to transportation and logistics.
Christel
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2021
Rose Rocket Review
They go above and beyond to fix or help in anyway they can.
PROSRose Rocket ability to live update and communicate between carrier, drivers and admin staff is a key function that keeps us current. This allows our company to have up to date and live information for our customers.
CONSIntegration between other system is still being developed and has been a slow progress but is headed in the right direction.
Zenen
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
Invoicing
The reporting is good but I can only speak for myself and for my role and the issues I had experince.
PROSThe invoicing process very straight forward and easy to use.
CONSThere are some functionality that currently is not working. I already coordinated with the support for the resolution.
Reasons for switching to Rose Rocket
I beleived it's a mangaement decision to switch from Maves to Rose Rocket.
Tom
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2022
Rose Rocket review
I have had a good experience with Rose Rocket no complaints
PROSPorting feature from our Lumber system that kept us from hand entering 250 loads per week
CONSSlow real time updates when something is added and check with reports
Reason for choosing Rose Rocket
Overall price
Reasons for switching to Rose Rocket
My od system was not capable of handling my large numbers moved daily
