About Rose Rocket

Rose Rocket’s transportation management software (TMS) platform helps companies improve communications with systems, customers, and the people who move freight.

Its open platform makes it easy to connect to the software that runs your business – from QuickBooks to Samsara and more.

Key features include: Customer and Partner portals, planning and dispatching modules, track and trace shipment visibility, consolidated invoicing and billing, real-time reporting, and a driver mobile app.


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

18 Reviews of Rose Rocket

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(12)

12

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 18 results

May 2019

Darryl from MX Logistics

Verified Reviewer

Company Size: 2-10 employees

Industry: Logistics and Supply Chain

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Darryl Major

we are saving a lot of time it is so fast and easy to use .

Pros

* Easy to use * Very user friendly *Love the dashboard layout *love how mush information is right at your fingertips

Cons

I like everything about the software there is nothing I would change .

May 2021

Adam from Coltrane Logistics

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

An awesome TMS at a fair price!

The simplicity of using the product is amazing. Building loads, track/trace, and automatic invoicing make our lives a lot easier compared to our previous software. Please keep the personal touch as you grow larger.

Pros

Rose Rocket offers a twenty first century software system at a more than fair price compared to its competitors. Whenever my staff has a question or concern, the customer service is immediate. I couldn't be happier with the quality and service Rose Rocket offers.

Cons

There could be a second training session a few months after the users and administrators have had a chance to test the product on a daily basis. I'm sure more questions arise and we are not privy to all the software has to offer. Similar to the iPhone...people are not aware of all the ways it can streamline certain processes.

Reasons for Choosing Rose Rocket

We chose to use them simultaneously.

Reasons for Switching to Rose Rocket

The product was outdated and the price point was higher.

April 2021

Christel from Wainright Trucking

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

April 2021

Rose Rocket Review

They go above and beyond to fix or help in anyway they can.

Pros

Rose Rocket ability to live update and communicate between carrier, drivers and admin staff is a key function that keeps us current. This allows our company to have up to date and live information for our customers.

Cons

Integration between other system is still being developed and has been a slow progress but is headed in the right direction.

April 2021

shawna from Wainright Trucking

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

April 2021

Working With Rose Rosket

Rose Rocket makes my day easier. I can move around in this software with ease. Customizing any searches etc that I need. I personally recommend Rose Rocket for the overall ability and functionality for the industry.

Pros

The ease of using this software is a huge bonus. I found that right from the start, this software had a great flow to it. I could sign in from home or any place for that matter to work in Rose Rocket. This software has a section that you can actually learn things from as well.

Cons

We started using this software in the earlier stages that still had some changes to come down the way. All the bugs were fixed promptly. The cons have depleted since Rose Rocket has been Advancing since its earlier days.

July 2019

Gary from Mosaic Logistics

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

July 2019

ROSE ROCKET REVIEW

Overall a very good experience. There is certainly a learning curve but once you have a firm grasp it is very user friendly. Huge time savings in a fast paced environment (ie dispatchng, invoicing, reporting).

Pros

- very good software in a fast paced environment when looking to dispatch partner carriers in the least amount of time - excellent rate visibility to both customer and 3PL to help gauge where you need to be for competitiveness - chat feature allows one on one communication in real time applying google to help search and populate shipper and receiver details

Cons

- still needs work on city and lane recognition and correctly applying rates (eg Barrie should not take Toronto rates) - the ability or lack thereof to go back and correct "human error" - alot of jumping around from one screen to another - adding lanes to existing rates forces user to delete original and re-import new lanes (including old ones) and the having to remember which customers were linked to that account so you can re-link