Rose Rocket

RATING:

4.5

(32)

About Rose Rocket

Trusted by 100,000 people daily, Rose Rocket's industry-leading platform empowers trucking and logistics companies to streamline their operations with unmatched flexibility. With full control over your data and system processes, Rose Rocket adapts to how you work - no coding or workarounds required. Run your business your way, boosting efficiency while collaborating online with customers, brokers, carriers and drivers. ⏰ Real-Time Collaboration: Connects the people and systems you work with for faster coordination and improved service. Built-in sharing for customers, brokers, partners and drivers, plus support for APIs, EDI and 20+ software integrations. 🛠️ Tailored To Your Business: Customize fields, documents, system processes, and automations in just a few clic...

Rose Rocket Pricing

Contact Rose Rocket for pricing information.

Starting price: 

$233.00 per month

Free trial: 

Available

Free version: 

Available

Generate orders in seconds from PDFs, slashing data entry time by 75%
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Rose Rocket Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Rose Rocket

1 - 5 of 32 Reviews

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

The WOW Factor

We use rose rocket as a selling tool to our customers, the online customer portal gives customers visibility of their rates, ability to live chat, live track, download their own PODS and Bills of lading, ability to print labels and ask questions. Functionality day in and day out has been simple and easy to use, it has added efficiencity, productivity and the ability to take on new business with ease.

PROS

From the day of integration the system work flawlessly. Order booking has saved the company employees and money. The integration with Google search has saved on guessing of hours of operation and phone numbers. Invoicing has saved the company time and money as well, leaving more time for corrective billing on the first time. AR and AP has also saved the company time, which equals money by integrating directly with accounting software. Manually entry is a thing of the past, duplicating records. All around everything about the software is enjoyable. Round the clock support, whenever we need assistance there is always someone there to help.

CONS

It doesn't make me a sandwich! As quoted by team after first week of integration.

Joe

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Roserocket is a GAME CHANGER.

Exceptional.

PROS

How easy it is to use and set up. Everything is perfectly organized and we all know where to start our days within roserocket.

CONS

Roserocket is the least of our technical problems as a transportation company. It's hard to complain when no one is.

Reason for choosing Rose Rocket

Roserocket is the most modern, user friendly, and smart TMS we have seen.

Reasons for switching to Rose Rocket

Roserocket is a modern solution to transportation and logistics.

Papinder

Accounting, 2-10 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2024

Never pay for the full year, it makes you stuck and have to use it for an year before you can get rid of this

We as business buy softwares to decrease the workload and number of clicks to finish a job, where as with this software we have to do repetitive things and it takes too long to generate a single invoice.

PROS

We never liked anything about this invoicing software, it even increased or workload to add all the details over and over again to creat similar invoices.

CONS

Everything This software is waste of time

Reasons for switching to Rose Rocket

We heard from our friend and then both bought this crap and now both of us are tired of this

Tom

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2022

Rose Rocket review

I have had a good experience with Rose Rocket no complaints

PROS

Porting feature from our Lumber system that kept us from hand entering 250 loads per week

CONS

Slow real time updates when something is added and check with reports

Reason for choosing Rose Rocket

Overall price

Reasons for switching to Rose Rocket

My od system was not capable of handling my large numbers moved daily

John

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

Decent System, Hate E-Credits, Support is the show stopper that makes the price worth it!

I'm just getting started, but coming from my original system, the order management, routing capabilities, and driver app are far superior. The one dislike I have is that using the software for drayage, there is no sensible straightforward way to track both chassis and container numbers within a shipment. This is where support rep ([SENSITIVE CONTENT]) took over and made your product change from okay to rather great. He was able to show me how I could use tags to get close enough to my needs to make the software fully serve my needs. I hate that it will result in 10,000 tags being present, but it still serves the necessary use case. [SENSITIVE CONTENT] had prepared himself for an intro setup call, and after I showed him that I had already setup my instance, had it customized, had customers in place, and entering shipments. Instead of doing what most CSM's would do (in my experience), and moving to schedule the next call as they get that remaining time back on their schedules. [SENSITIVE CONTENT] did exactly the opposite. He jumped straight into tips, tricks, and some best practices I could make use of in order to improve my user experience moving forward. I'm not sure if my voice as a starter tier user accounts for anything, but [SENSITIVE CONTENT] should absolutely be the model for all of your CSM's!

PROS

The UI and general workflow is pretty straight forward. The automations in place specifically around the customer portal I am quite a fan of.

CONS

The e-credit system, though I'm unsure if I'll hit my limit or not. Absolutely gives me a mobile game microtransaction feel that out of the gate is a big turn off, and almost made me not move forward with the purchase.