Rose Rocket
About Rose Rocket
Rose Rocket Pricing
Contact Rose Rocket for pricing information.
Starting price:
$200.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Rose Rocket
1 - 5 of 32 Reviews
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
The WOW Factor
We use rose rocket as a selling tool to our customers, the online customer portal gives customers visibility of their rates, ability to live chat, live track, download their own PODS and Bills of lading, ability to print labels and ask questions. Functionality day in and day out has been simple and easy to use, it has added efficiencity, productivity and the ability to take on new business with ease.
PROSFrom the day of integration the system work flawlessly. Order booking has saved the company employees and money. The integration with Google search has saved on guessing of hours of operation and phone numbers. Invoicing has saved the company time and money as well, leaving more time for corrective billing on the first time. AR and AP has also saved the company time, which equals money by integrating directly with accounting software. Manually entry is a thing of the past, duplicating records. All around everything about the software is enjoyable. Round the clock support, whenever we need assistance there is always someone there to help.
CONSIt doesn't make me a sandwich! As quoted by team after first week of integration.
Joe
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Roserocket is a GAME CHANGER.
Exceptional.
PROSHow easy it is to use and set up. Everything is perfectly organized and we all know where to start our days within roserocket.
CONSRoserocket is the least of our technical problems as a transportation company. It's hard to complain when no one is.
Reason for choosing Rose Rocket
Roserocket is the most modern, user friendly, and smart TMS we have seen.
Reasons for switching to Rose Rocket
Roserocket is a modern solution to transportation and logistics.
Papinder
Accounting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2024
Never pay for the full year, it makes you stuck and have to use it for an year before you can get rid of this
We as business buy softwares to decrease the workload and number of clicks to finish a job, where as with this software we have to do repetitive things and it takes too long to generate a single invoice.
PROSWe never liked anything about this invoicing software, it even increased or workload to add all the details over and over again to creat similar invoices.
CONSEverything This software is waste of time
Reasons for switching to Rose Rocket
We heard from our friend and then both bought this crap and now both of us are tired of this
Zenen
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
Invoicing
The reporting is good but I can only speak for myself and for my role and the issues I had experince.
PROSThe invoicing process very straight forward and easy to use.
CONSThere are some functionality that currently is not working. I already coordinated with the support for the resolution.
Reasons for switching to Rose Rocket
I beleived it's a mangaement decision to switch from Maves to Rose Rocket.
John
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Decent System, Hate E-Credits, Support is the show stopper that makes the price worth it!
I'm just getting started, but coming from my original system, the order management, routing capabilities, and driver app are far superior. The one dislike I have is that using the software for drayage, there is no sensible straightforward way to track both chassis and container numbers within a shipment. This is where support rep ([SENSITIVE CONTENT]) took over and made your product change from okay to rather great. He was able to show me how I could use tags to get close enough to my needs to make the software fully serve my needs. I hate that it will result in 10,000 tags being present, but it still serves the necessary use case. [SENSITIVE CONTENT] had prepared himself for an intro setup call, and after I showed him that I had already setup my instance, had it customized, had customers in place, and entering shipments. Instead of doing what most CSM's would do (in my experience), and moving to schedule the next call as they get that remaining time back on their schedules. [SENSITIVE CONTENT] did exactly the opposite. He jumped straight into tips, tricks, and some best practices I could make use of in order to improve my user experience moving forward. I'm not sure if my voice as a starter tier user accounts for anything, but [SENSITIVE CONTENT] should absolutely be the model for all of your CSM's!
PROSThe UI and general workflow is pretty straight forward. The automations in place specifically around the customer portal I am quite a fan of.
CONSThe e-credit system, though I'm unsure if I'll hit my limit or not. Absolutely gives me a mobile game microtransaction feel that out of the gate is a big turn off, and almost made me not move forward with the purchase.