Shipedge

RATING:

4.4

(7)
Overview

About Shipedge

The Shipedge Platform was created to solve the challenges associated with the complete order management lifecycle and supporting activities. We’re dedicated to providing innovative solutions to make commerce easier and more connected. We're committed to providing innovative solutions to help fulfillment and distribution operations achieve the following; - Make two-way connectivity across your selling channels simple and easy. - Increase efficiency, organization, and efficiency in the receipt, storage, or retrieval of products and inventory. - Reduce transportation logistics (shipping) costs through advanced rate shopping. We provide a suite of software as a part of our platform; - Warehouse Management System - WMS - Order Management System - OMS - Shipping Solutions...

Shipedge Pricing

Contact Shipedge for Startup, Suite, and Enterprise pricing.

Starting price: 

$500.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Shipedge Platform

Shipedge Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Shipedge

7 Reviews

User Profile

Jennifer

Verified reviewer

Logistics and Supply Chain, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Great value, great product!

Choosing the right WMS provider is a difficult decision. Having not heard of ShipEdge before, I was skeptical when I set up that initial call, however was immediately intrigued after learning about the product. I scoped 20+ providers over about a 6 week period and never took ShipEdge off the top of my list. Their offerings and pricing are perfect for our business and I'm so glad we made the decision to move forward with them. The training videos for onboarding were really helpful tools I could reference back to whenever needed (the robot like voice could use a makeover, though) and complete at my own pace. I appreciate the response time whenever I have questions and feel truly supported by the ShipEdge team. I'm truly grateful to have them as partners as we scale our growing 3PL business!

PROS

We needed a pretty straightforward product for our boutique 3PL startup. ShipEdge offered simple and easy to use solutions for our business. The app for mobile device is easy to use, as is the desktop app. They allow the user to onboard new clients which is a huge win, as typically WMS providers do this on their end (at an added cost of course). The OMS functions for our clients to utilize is also a huge win, as most are small businesses with limited resources for managing their inventory. It's been wonderful to move them from manual Excel tracking to an easy to use system! The support of the implementation team has also been wonderful, they're quick to respond and are able to advise on the best solutions for our business. The sales process also stood out to me as the sales manager was NEVER pushy- unlike other potential vendors who reached out via phone or email as much as daily. I appreciate them letting the product speak for itself and not trying to pressure me into making a decision with "limited time" discounts and the like.

CONS

Truly, no cons at this time. It's a straightforward system and the team is open to feedback if we ever have any.

Reason for choosing Shipedge

ShipEdge checked all of the boxes for what we needed to serve our clients. The pricing is wonderful, there is a huge value here. The other products we had narrowed it down to were very respectable, however between the pricing and the customer facing OMS, ShipEdge really couldn't be beat.

Vendor Response

Jennifer, Thank you for your valuable feedback! It's a pleasure to work with you and we're thrilled to be able to provide you with the tools and solutions you need to run your 3PL. We appreciate your recognition of our implementation team's support and the value we offer at a competitive price. We're committed to your success and look forward to being your continued trusted partner as you scale your business.

Replied July 2023

Jeffrey

Warehousing, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Game Changer!

It has been very helpful in helping our company deliver more for our clients and not putting the stress on our backs.

PROS

Ship Edge has simplified and sped up our production by giving us key visuals for items so there is no more hunting down and second guessing if you're grabbing correct product by providing us with images of the product.

CONS

Would be cool if there was an option to use a general app for my personal mobile device to check inventory.

Reasons for switching to Shipedge

We needed to allocate product to destinations, quicker order picking, and smarter inventory control.

Vendor Response

Jeffrey, Thank you for your feedback! We're glad to hear that our software has made it easier for pickers in your warehouse to ensure they're selecting the right item. We do have a mobile app developed for Android for warehouse functions such as inventory control, cycle counts, replenishments, etc. Please let your implementations manager know if you need help with setting this up.

Replied July 2023

Jeffery

Printing, 201-500 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed June 2023

Disaster. Moving to another solution.

Horrible.

PROS

Our decision to move on from Ship Edge.

CONS

They ghosted us after taking our money for customization.

Reason for choosing Shipedge

They told a great story. Unfortunately, not who they really are.

Vendor Response

Jeffery, Thanks for sharing your feedback. We understand your frustration and disappointment with your custom project and apologize for any inconvenience this caused. Throughout the project, we encountered challenges in providing exact estimates due to the evolving nature and scope of your requirements, leading to an impact on the timeline and delays. However, we made every effort to adapt and accommodate these changes to deliver a solution aligned with your needs. While there was a brief period of time when communication was limited, we have remained in frequent contact to ensure that concerns were addressed and provided updates on our progress. We value your partnership and have dedicated our resources to completing the remaining aspects of the project. With the customization near completion and most features delivered before the target date, we believe it could still be a genuine asset to your business. We are happy to continue discussions regarding implementing this project.

Replied July 2023

Luis

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed September 2015

I have been customer for years and consider their tools an important part of our success

The software was designed to automate cross channel order entry into 3PL fulfillment warehouses. They moved warehouses a few times, but because everything was handled online through Shipedge it was barely noticeable. The software helps automate operations with business rules and lots of translators to make our lives easier. We worked with many Order Management Systems and the staff found this one the easiest to manage. There is a lot of power under their simple approach to Order Management. Additionally they have integrated our suppliers, for just in time inventory and also for drop-shipping. We had hundreds of thousands of SKU variations and a very complicated setup with three marketplace, including ebay, Amazon and Rakuten plus many partner websites, our old yahoo store and a heavily customized magento. Shipedge was the easiest part and what helped us unify all our sales. Great team supporting their software.

Vendor Response

Thanks Mr. Arce for your kind words. We are happy to have you as a client of ours over the years and hope that our relationship will continue to grow. As your business continues to grow Shipedge will continue to have the capabilities and functions you need to succeed. Thanks again

Replied February 2016

Trevor

Logistics and Supply Chain, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Great Support in Set Up

PROS

We are new to Shipedge and dont have a full report yet but so far we have great things to say. The team is accommodating and helpful at every turn . Pricing is great and the functionality comprehensive. We reviewed no fewer than 10 tools to end up here and are very happy so far.

CONS

only con so far is not getting in deep enough. looking forward to seeing what it can do

Vendor Response

Trevor, Thank you for your review! We understand that you're still exploring our platform, and we assure you that our comprehensive functionality will continue to impress you as you delve deeper into it. Our team is here for you as you further explore Shipedge's capabilities. We're excited to serve you and your business! If you have any questions or need further assistance, please don't hesitate to reach out.

Replied July 2023

Paola

Arts and Crafts, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

good for orders managent

PROS

it's a real help to manage all the steps of online commerce like invoicing,labelling and shipping

CONS

i would love to have the possibility to use it also in my mobile device

Aaron

Consumer Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

feedback

PROS

easy sign on and to navigate orders and inventory

CONS

setting up outbound shipments managing reports

7 Reviews