---
title: "CobbleStone Contract Insight Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of CobbleStone Contract Insight. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if CobbleStone Contract Insight is a good fit for you!"
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---

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CobbleStone Contract Insight Reviews

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# CobbleStone Contract Insight User Reviews

## Reviews summary

- Overall rating: 4.7/5
- Total reviews: 58

### Secondary ratings

- Ease of use: 4.7/5
- Customer support: 4.9/5
- Value for money: 4.8/5
- Functionality: 4.8/5

### Rating distribution

- 5 stars: 43 reviews (74%)
- 4 stars: 11 reviews (19%)
- 3 stars: 4 reviews (7%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- The platform provides strong value, extensive configurability, and the flexibility needed to support complex contract processes. Once the initial setup is complete, the system becomes a powerful, highly tailored solution that aligns closely with organizational needs.
- Reporting and dashboard tools further enhance this control, offering strong analytical capabilities that help teams unlock insights and monitor performance efficiently.
- This flexibility extends to permissions‑based access controls, which allow granular, role‑specific configurations that support governance and operational clarity.

### Most mentioned cons

- At times, the user experience can feel click‑heavy.
- Additionally, the software can be slow to load, especially when working with larger contract databases, which can hurt productivity. As it can be challenging to derive useful insights from the data, the reporting and analytics features could also use some improvement.
- I exchange markups with my customer's constantly, and it is very time consuming processing the document, merging the template, and then check-in and check-out, and attach, make sure you click the drop down to check for your contacts, and so on....

## CobbleStone Contract Insight customer reviews

Showing reviews 1-25 of 58 (page 1).

### A Comprehensive Contract Management Solution That Improves Organization and Efficiency

- Overall rating: 4/5
- Reviewer: Janapher S.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with CobbleStone Contract Insight has been positive. It is a reliable and comprehensive solution for managing contracts, documents, and workflows. The platform provides useful tools for improving organization, compliance, and efficiency. While there is a learning curve, the features become valuable once users become familiar with the system.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I liked the centralized approach to contract and document management. CobbleStone Contract Insight helps keep agreements organized, makes it easier to track important dates and contract milestones, and improves visibility throughout the contract lifecycle. The ability to manage documents, workflows, and approvals in one place helps create a more efficient process.

#### Cons

The biggest challenge is that the platform can feel complex for new users due to the wide range of features and customization options. The initial setup and learning process may require additional training, and simplifying navigation could make the experience more user-friendly.

---

### When Value Meets Functionality; Or, A Whole Greater Than Its Sum

- Overall rating: 5/5
- Reviewer: Nash D.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with Contract Insight has been overwhelmingly positive. The platform provides strong value, extensive configurability, and the flexibility needed to support complex contract processes. Once the initial setup is complete, the system becomes a powerful, highly tailored solution that aligns closely with organizational needs. Daily use is reliable, intuitive, and efficient, and the level of administrative control allows the product to grow and adapt with the business. Overall, Contract Insight has proven to be a dependable and impactful tool for managing our contract lifecycle and allows me as the primary administrator to serve my internal customers far more easily (and without CobbleStone's or my IT Dept.'s help!).

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Contract Insight delivers clear and immediate value for contract managers and end users when comparing its cost to the breadth and depth of functionality included. The platform offers an extensive feature set without the high price point often seen in comparable contract management solutions, making it a strong choice for organizations looking to maximize capability while maintaining cost efficiency. A major strength of Contract Insight as a contract management tool is its exceptional flexibility. The system is highly configurable, enabling administrators to tailor metadata, fields, notifications, layouts, and workflows to organizational needs without heavy IT involvement. This flexibility extends to permissions‑based access controls, which allow granular, role‑specific configurations that support governance and operational clarity. The customization capabilities ensure that the solution aligns directly with internal processes rather than forcing teams into a rigid, vendor‑defined structure. While the initial setup requires thoughtful effort, it is well‑justified. The configuration phase ensures that the environment is built around an organization’s unique requirements rather than defaulting to generic templates. The result is a platform that feels truly owned by the business and can evolve as processes mature. Administrators maintain meaningful control over both functionality and future scalability. Reporting and dashboard tools further enhance this control, offering strong analytical capabilities that help teams unlock insights and monitor performance efficiently. Additionally, the system’s flexible purchasing options make adoption and expansion more accessible, allowing organizations to scale at their own pace.

#### Cons

At times, the user experience can feel click‑heavy. Certain actions require navigating through multiple screens or confirmations to complete a task, which can slow workflow efficiency when the extra steps aren’t clearly necessary. Navigation patterns can also be somewhat inconsistent across different modules. Similar actions may take different paths depending on where you are in the system, which occasionally makes it harder to find specific functions quickly. Additionally, because the platform is highly configurable, new administrators may encounter a learning curve. Understanding how all the configuration options interact takes time, especially for those new to contract lifecycle management tools.

#### Reasons for choosing CobbleStone Contract Insight

The value and flexibility to configure for multiple disparate business areas.

---

### Contracts Management for large Organizations

- Overall rating: 3/5
- Reviewer: Michael W.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 10000+ employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

A large robust contract management and document tool that does live up to its name. If you have an unlimited budget and need advanced features, then this is your tool.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

Using this tool was a bit overwhelming, although I like some of the features that this tool has to offer.

#### Cons

A large tool that requires additional support after implementation. Large procurement departments will like this tool.

---

### Contract Insight is a great product that keeps getting better

- Overall rating: 5/5
- Reviewer: Kevin W.
- Verified reviewer: Yes
- Industry: Government Administration
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

From the perspective of managing the our procurement program, the product is scalable, customizable, and the customer service has been great. I love the fact that are continuously improving the system, but not pushing updates and fixes out daily. The updates are announced and predictable. It makes preparing our staff easier for transitions.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Contract Insights helps us track thousands of contracts over many years in a central system. The automated workflows eliminate most previously manual administrative tasks. The customizable ad hoc reports are easy to configure, sort, and download. The audit trail makes sure we compliance with state contracting requirements. Cobblestone is quick to integrate customer suggestions in updates and the product keeps getting better.

#### Cons

For whatever reason, the web-based application is sometimes slow to respond to inputs and to update. That is the number one complaint I hear across the organization.

---

### CobbleStone CLM works great for us.

- Overall rating: 5/5
- Reviewer: Terrance S.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2022
- Review source details: This review was submitted organically. No incentive was offered

Overall, out experience with CobbleStone has been very positive. We highly recommend the company for contract management software.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We love the seamless integration with MS Word and Excel. Cobblestone has a prebuilt plug-in with Word and Outlook.

#### Cons

We don't have any issues with the system at this time. It has been great for years.

#### Reasons for choosing CobbleStone Contract Insight

Cobblestone was the clear choice after we completed a free trial. They gave us a free 30 day trial so we could be sure the system met our needs. We are happy with our selection.

#### Reasons for switching to CobbleStone Contract Insight

We switched to Cobblestone because it is so easy to use. We needed a system that all users could pick up with minimal training.

---

### The Best Document Management

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall I am having a great experience using CobbleStone Contract Insight, as I can manage all my important business documents in one place

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that it is easy to use and I can manage contracts and documents. What I really like is that I can electronically sign documents

#### Cons

it has a bit of a learning curve but once you understand the features, it works perfectly, that is the thing i liked least

---

### Powerful Contract Management Solution with Excellent Value

- Overall rating: 5/5
- Reviewer: Yasir B.
- Verified reviewer: Yes
- Industry: Dairy
- Company size: 2-10 employees
- Product usage: Used weekly for free trial
- Reviewed: June 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

CobbleStone Contract Insight has transformed our contract management process entirely. From document creation to signature collection and storage, the platform handles every aspect professionally. The ROI has been remarkable, and our team's productivity has improved significantly since implementation.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

CobbleStone Contract Insight is an outstanding contract management solution. The platform offers exceptional value for money with its comprehensive feature set. The document management system is highly intuitive, making it easy to store, organize, and retrieve contracts efficiently. The electronic document signature feature is seamless and saves significant time. Contract lifecycle management is thorough, covering everything from creation to renewal. The automation capabilities have dramatically reduced our administrative workload, and the search functionality makes locating specific contracts effortless.

#### Cons

The initial learning curve can be somewhat steep for new users, requiring dedicated onboarding time. Some advanced features could benefit from more detailed documentation. The interface, while functional, could be modernized for a more intuitive user experience, particularly for freelancers and small businesses who may find the extensive feature set overwhelming at first.

---

### CobbleStone Contract Insight

- Overall rating: 5/5
- Reviewer: Zalman N.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 501-1000 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

CobbleStone Contract Insight made it much easier to centralize and track contracts across our organization. Automated reminders and smart search features save significant time for IT and administrative teams.

#### Cons

The initial import of legacy contracts and the setup of custom templates can require more in-depth technical support.

---

### Great Sell-Side Contract Management Software

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2020
- Review source details: This review was submitted organically. No incentive was offered

Since day one, Cobblestone has given us the support we needed in order to make Cobblestone a part of the everyday lives of the members of my organization. Together we have customized our software to meet the ever-changing needs of the organization. Whether it be through the annual Cobblestone conferences, technical support, or the support of my account manager, I have never felt alone trying to optimize Cobblestone usage.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Cobblestone allows us to track and manage contracts throughout the entire lifecycle, including the initial request and approvals. Customizable workflow gives us the flexibility to incorporate all aspects of the contract lifecycle, regardless of type. We are also able to track and report real-time with customizable reports and dashboards.

#### Cons

I would like to see improvement in the mobile app and accessibility from mobile devices.

---

### We mad the right choice

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Higher Education
- Product usage: Used unspecified for unspecified
- Reviewed: January 2015
- Review source details: This review was submitted organically. No incentive was offered

We reviewed other contract management software for months before selecting CobbleStone. We mad the right choice. Their software is flexible to meet our specific needs.

#### Pros

Easy to set up fields, contract types, reports and workflow approvals.

#### Cons

Haven't found one yet, but I will update this review if something comes up.

---

### Easy to use System, Helpful Team

- Overall rating: 5/5
- Reviewer: Jennie S.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 10000+ employees
- Product usage: Used daily for less than 6 months
- Reviewed: November 2020
- Review source details: This review was submitted organically. No incentive was offered

I'm pleased with the system. [SENSITIVE CONTENT HIDDEN] makes time for my questions and training requests. There are things I do not like but that is more from how my predecessor used the system and not Contract Insight's fault. Your team is working hard to help me make the changes necessary for it to be more user friendly to our users going forward.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The software is very user friendly. If you're ever stuck, help is just a phone call or email away.

#### Cons

Sometimes the system crashes in the middle of generating an ad-hoc report. This could be user error though. I would love a feature to export bulk attachments on my own.

---

### Great company. Customer support was a breeze.

- Overall rating: 5/5
- Reviewer: Lawrence M.
- Verified reviewer: Yes
- Industry: Graphic Design
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: May 2018
- Review source details: This review was submitted organically. No incentive was offered

Time saved and better tracking of our contracts with our clientele.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use with a short learning curve. Customer support was very helpful in guiding us through the initial install. Questions were followed up quickly from their support staff.

#### Cons

The only downside I can see was there wasn't a mobile app but they have listened to our feedback and added this within the past few months. The initial experience with it has been positive.

---

### Highly recommended - a must for any supplier/client set up

- Overall rating: 5/5
- Reviewer: Liz C.
- Industry: Consumer Goods
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: June 2018
- Review source details: This review was submitted organically. No incentive was offered

Its the biggest cost saver for any procurement department and contract management!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Contract Insight is flexible in design and definitely meets the indivudal needs of our company. As a contract management tool it is scalable, as the software is flexibile. Its functionality is easy to use for both supplier and client.

#### Cons

Perhaps some new users need extra support until they are fluent using it, however the aftercare support is great.

---

### Express Edition

- Overall rating: 5/5
- Reviewer: Debbie P.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 10000+ employees
- Product usage: Used daily for less than 6 months
- Reviewed: April 2020
- Review source details: This review was submitted organically. No incentive was offered

Excellent training and support, highly responsive.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It was up and running very quickly with a short learning curve

#### Cons

Report building takes some trial and error

#### Reasons for choosing CobbleStone Contract Insight

The ability to build a customer list that when updated, automatically updates within the existing contract records

---

### Fantastic product and a great company to work with.

- Overall rating: 5/5
- Reviewer: Albert M.
- Product usage: Used unspecified for unspecified
- Reviewed: March 2015
- Review source details: This review was submitted organically. No incentive was offered

Contract insight has allowed us to consolidate all of our contract records and give us the ability for contract officers and contract administrators to view their contracts without having to go find a physical file or contract notebook. The system provides e-mail notifications for upcoming tasks or contract expirations and virtually eliminates things dropping through the cracks or getting lost in the shuffle. The staff at Cobblestone are knowledgeable and make the implementation as painless as humanly possible. After implementation they are only a phone call or e-mail away and are more than willing to assist with any questions or problems that may come up. Without a doubt I give them my highest recommendation.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

---

### CobbleStone - Contract Insight

- Overall rating: 5/5
- Reviewer: Billy C.
- Product usage: Used unspecified for unspecified
- Reviewed: December 2013
- Review source details: This review was submitted organically. No incentive was offered

CobbleStone's Contract Insight is a great product. If fits my every contract management needs now and in the future. I currently have over 300 contracts with multiple attachments in the database and it works like a gem...very ease to use, very adaptable. Contract Insight brought superior organization to a mountain of messy contracts spead over 19 locations throughout our agency. Now we have one central point for contracts, a great workflow process, and unbelievable tracking capability. I have in the past, and will continue in the future to recommend CobbleStone's Contract Insight to my friends, associates, and professional counterparts.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

---

### Great Product

- Overall rating: 5/5
- Reviewer: Mishal B.
- Product usage: Used unspecified for unspecified
- Reviewed: October 2015
- Review source details: This review was submitted organically. No incentive was offered

The software is easy to use. I was able to begin using the system even before my first official training due to their on-line training videos. The customer service is wonderful and I received excellent live training from my instructor Richard. Brad has also been available from the very beginning of our business relationship. I inherited the contracts management for my company. I refused to manage contracts using tons of spreadsheets. Now I don't have too. I am very pleased with this system.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

---

### CobbleStone Systems Product Review

- Overall rating: 5/5
- Reviewer: Kelly S.
- Product usage: Used unspecified for unspecified
- Reviewed: April 2015
- Review source details: This review was submitted organically. No incentive was offered

We have had an amazing experience with the Cobblestone program and system administrators. Cobblestone is a very user friendly program to introduce to your employees, very customizable to your workflow and daily operations. The tech support and administrative team are very helpful, friendly and responsive to your needs. We are very pleased with the cost effective product and hope to be a long time customer.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

---

### Great Product for a Great Price!

- Overall rating: 5/5
- Reviewer: Sally Barton
- Product usage: Used unspecified for unspecified
- Reviewed: March 2014
- Review source details: This review was submitted organically. No incentive was offered

CobbleStone contract management software was very easy to set up and begin using. I highly recommend CobbleStone.

#### Pros

User-friendly Easy to set up Helpful staff Cost effective

#### Cons

Haven't found one yet.

---

### Very Happy

- Overall rating: 5/5
- Reviewer: Barry Mikkel
- Product usage: Used unspecified for unspecified
- Reviewed: April 2014
- Review source details: This review was submitted organically. No incentive was offered

Great CLM product and met our budget.

#### Pros

Fast implementation.

---

### We will at last gain control over our contracts!

- Overall rating: 4/5
- Reviewer: Christer H.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 1001-5000 employees
- Product usage: Used daily for free trial
- Reviewed: March 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

So far, so good. We are just in the beginning of the installation process. Exited to get it in place to be able to take the next step in Contract Management.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Powerful. The flexibility in configuration and possibility to follow the complete contract Lifecycle. For our security demands where a deployed solution was the only option, Cobblestone have the best system on the market to this day.

#### Cons

Cobblestone AI solution with VISDOM needs more work to get better at pulling contract data in more languages.

---

### All jn one contractors tome saver

- Overall rating: 4/5
- Reviewer: Larry H.
- Verified reviewer: Yes
- Industry: Alternative Dispute Resolution
- Company size: 11-50 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

At first it was overwhelming with all the new features yo have to learn where to find what you need with in the program. But one you use it for a few weeks. Its a time saver.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Its a Simpler Way if uour a Trade Contractors To Plan, Schedule & Manage Jobs For Home Builders.

#### Cons

It took a little whike to remember where everyyhing is in the platform. It was kind of jumbled all to together at first.

---

### Helpful for building contracts

- Overall rating: 3/5
- Reviewer: Natalia C.
- Verified reviewer: Yes
- Industry: Alternative Medicine
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: March 2025
- Review source details: This review was submitted organically. No incentive was offered

N/a- I am still experimenting the app so I don’t have a formed opinion yet. But pleased with the contractual part of it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Keeps contracts and endorsements organized and looking professional.

#### Cons

I expected to see some templates or get more support.

---

### Cobblestone has been a wonderful contract management tool! Its extremely easy to navigate!

- Overall rating: 5/5
- Reviewer: Wendy C.
- Industry: Insurance
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2017
- Review source details: This review was submitted organically. No incentive was offered

All IT Contracts are stored in one central place

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ever since Cobblestone has been rolled out at my company, IT now has visibility of its contract inventory. Contract owners receive the automated email alerts informing them of their contract expiration's which has prompted action on their behalf and are able to avoid lapse in support, or reinstatement penalties. I am able to distribute 90 day rolling contracts to all CIO's to make them aware of their respective areas. Emailing contracts from the systems to the contract owners makes it extremely convenient. The ability to customize the fields of a contract record, ease of adding contracts, vendors, employees has been very simple. As the administrator of the system, I have alot of flexibility to modify the configurations without assistance from Cobblestone. There are very helpful tutorials in case I require additional assistance. The Cobblestone staff is extremely efficient and friendly. The Help Desk portal to place tickets for technical assistance is great! You receive assistance immediately. Matt Hughes my account rep has been fantastic! Very helpful and always available. The ability to add an unlimited amount of attachments to a contract record and Ad Hoc reporting mechanism has been very beneficial. The ability to report on all the metadata is quick and simple when I have been tasked with providing contractual data. I would highly recommend Contract Insight as a contract management tool.

#### Cons

Everything is out of the box. For special configuration needs to be customized which is not a problem. The hourly rates are affordable for custom configuration.

---

### Tailored to your needs

- Overall rating: 5/5
- Reviewer: Joshua M.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2020
- Review source details: This review was submitted organically. No incentive was offered

An increase in business people responses regarding contract status, and a decrease in missed deadlines. Customer service is wonderful and the entire Cobblestone team is always willing to assist.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like how Cobblestone can be tailored to your internal processes. We do not use the contract system like other users . We alert our business people with notices/alerts when their contracts are nearing expiration/auto-renewal date. Our Cobblestone representative took time to work with Legal directly to design the required workflows. Later, we launched a new contract policy and both our representative and software team was able to integrate our policy's contract notice requirements and the required workflows into our system.

#### Cons

A little difficult to navigate at first, but this was likely due to the need for learning the system and its functionality rather quickly. However, our customer service representative was always willing to assist with navigation questions, show system shortcuts, and even provide some basic training.

#### Reasons for switching to CobbleStone Contract Insight

We were looking for a system that had an overall ease of use, easy to manipulate by users with average computer skills, and easier to get up and running out of the box.

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CobbleStone Contract Insight Reviews, Pros and Cons - 2026 Software Advice