All CobbleStone Contract Insight Reviews
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Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Great Sell-Side Contract Management Software
Since day one, Cobblestone has given us the support we needed in order to make Cobblestone a part of the everyday lives of the members of my organization. Together we have customized our software to meet the ever-changing needs of the organization. Whether it be through the annual Cobblestone conferences, technical support, or the support of my account manager, I have never felt alone trying to optimize Cobblestone usage.
PROSCobblestone allows us to track and manage contracts throughout the entire lifecycle, including the initial request and approvals. Customizable workflow gives us the flexibility to incorporate all aspects of the contract lifecycle, regardless of type. We are also able to track and report real-time with customizable reports and dashboards.
CONSI would like to see improvement in the mobile app and accessibility from mobile devices.
Wendy
Insurance, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Cobblestone has been a wonderful contract management tool! Its extremely easy to navigate!
All IT Contracts are stored in one central place
PROSEver since Cobblestone has been rolled out at my company, IT now has visibility of its contract inventory. Contract owners receive the automated email alerts informing them of their contract expiration's which has prompted action on their behalf and are able to avoid lapse in support, or reinstatement penalties. I am able to distribute 90 day rolling contracts to all CIO's to make them aware of their respective areas. Emailing contracts from the systems to the contract owners makes it extremely convenient. The ability to customize the fields of a contract record, ease of adding contracts, vendors, employees has been very simple. As the administrator of the system, I have alot of flexibility to modify the configurations without assistance from Cobblestone. There are very helpful tutorials in case I require additional assistance. The Cobblestone staff is extremely efficient and friendly. The Help Desk portal to place tickets for technical assistance is great! You receive assistance immediately. Matt Hughes my account rep has been fantastic! Very helpful and always available. The ability to add an unlimited amount of attachments to a contract record and Ad Hoc reporting mechanism has been very beneficial. The ability to report on all the metadata is quick and simple when I have been tasked with providing contractual data. I would highly recommend Contract Insight as a contract management tool.
CONSEverything is out of the box. For special configuration needs to be customized which is not a problem. The hourly rates are affordable for custom configuration.
Brizl
Marketing and Advertising, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
A Game Changer for Our Contract Management Processes
It is an invaluable resource for our company as an IT user. The software's user-friendly interface and extensive features make it simple to manage and keep track of every aspect of our contracts from beginning to end. For us, the ability to automate contract processes and boost productivity has been a game-changer. Now, we can streamline contract approvals, quickly locate and retrieve important contract information, and easily keep track of expiration dates. To ensure that everyone is on the same page, the software has also improved communication between departments and stakeholders. CobbleStone Contract Insight has all in all surpassed our expectations, and we heartily endorse it for anyone looking to automate their contract management procedure.
PROSIt has significantly improved our organization's ability to manage contracts. We can keep track of every one of our contracts and their specific details in one location thanks to the user-friendly interface and customizable dashboards. For us, it has also been a game-changer to have the ability to quickly search and retrieve contracts based on particular criteria. The software integrates with other systems without a hitch, and the customer support staff is always on hand to help with any problems we may run into.
CONSOne of the main difficulties is the interface, which can initially be difficult to use. It can take some time to get used to all the features and functions, and the learning curve for new users can be steep. Additionally, the software can be slow to load, especially when working with larger contract databases, which can hurt productivity. As it can be challenging to derive useful insights from the data, the reporting and analytics features could also use some improvement.
Sharon
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
This Application has a lot to offer.
Seems a bit Rigid. Not very user friendly.
PROSOffers a lot of options to the company. Man of which i do not use.
CONSContract Entry is cumbersome - it can take up to 10 minutes to enter one contract
Reason for choosing CobbleStone Contract Insight
It was given to me.
Terrance
Education Management, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
CobbleStone CLM works great for us.
Overall, out experience with CobbleStone has been very positive. We highly recommend the company for contract management software.
PROSWe love the seamless integration with MS Word and Excel. Cobblestone has a prebuilt plug-in with Word and Outlook.
CONSWe don't have any issues with the system at this time. It has been great for years.
Reason for choosing CobbleStone Contract Insight
Cobblestone was the clear choice after we completed a free trial. They gave us a free 30 day trial so we could be sure the system met our needs. We are happy with our selection.
Reasons for switching to CobbleStone Contract Insight
We switched to Cobblestone because it is so easy to use. We needed a system that all users could pick up with minimal training.
Joshua
Retail, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Tailored to your needs
An increase in business people responses regarding contract status, and a decrease in missed deadlines. Customer service is wonderful and the entire Cobblestone team is always willing to assist.
PROSI like how Cobblestone can be tailored to your internal processes. We do not use the contract system like other users . We alert our business people with notices/alerts when their contracts are nearing expiration/auto-renewal date. Our Cobblestone representative took time to work with Legal directly to design the required workflows. Later, we launched a new contract policy and both our representative and software team was able to integrate our policy's contract notice requirements and the required workflows into our system.
CONSA little difficult to navigate at first, but this was likely due to the need for learning the system and its functionality rather quickly. However, our customer service representative was always willing to assist with navigation questions, show system shortcuts, and even provide some basic training.
Reasons for switching to CobbleStone Contract Insight
We were looking for a system that had an overall ease of use, easy to manipulate by users with average computer skills, and easier to get up and running out of the box.
Pam
Government Administration, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
"Contract Management Team of One" no longer drowning.
CobbleStone's staff is so responsive to my questions and continue to support my ability to improve how I use the software. The recent need to work-from-home, showed me and the upper management of my agency, just how amazing and necessary my Contract Insight software is to our continued ability to serve the public and keep all the balls in the air.
PROSLove the emailed Alerts. I was drowning trying to keep up with a large volume of unique agreements for a government agency, until CobbleStone's Contract Insight software provided me with the tools to rein in all the details in a readily retrievable, useable system and never miss a deadline.
CONSAt first the software had some labels and categories that could not be changed which was a minor inconvenience, but in the last two years Contract Insight has become supremely configurable and customizable.
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Cobblestone Software is so versatile and feature-rich, great product and support!
I have chosen, planned and implemented two different systems with Cobblestone for two very different businesses in two completely different fields. It can be customized to fit almost any need a legal department might have. When people see how powerful and versatile it is, they are always amazed! It is a cost effective stream-lining solution for many in-house legal department tasks and projects.
PROSThe ability to customize the software is one of the best features as it provides functionality where different legal categories can be customized within the system easily. The level of support from Cobblestone is huge. Reps are so helpful. I can bring them a scenario and they can recommend ways to accomplish the goal. This is a smart company run by a lot of very smart and dedicated people.
CONSI really haven't found any cons in the implementation and use of this software. I'm a big proponent of Cobblestone Systems/Contract Insight.
Alec
Hospitality, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Great product, fantastic team, has made our team more efficient!
We are more efficient (everything lives in one space) and we have been able to leverage cost savings by renegotiating contracts for the same services at different properties.
PROSCobblestone is a fantastic system. From its ease of use when adding a contract (couple step process) to uploading the contract, it has allowed our organization to streamline our contract management process. Notes/key contacts/status are all kept updated in one place. Renewals/upcoming contract expiration's are never missed, as auto-reminders are sent from the software. The system has made our company more efficient as well as has allowed us to realize true cost savings (properties may have been on different vendor agreements for the same service, which have now been streamlined).
CONSCobblestone is a ready to go system. While there is some customization, there are a lot of options/fields. Not all options/fields are required, however, since they are presented to the user, some users feel they have to fill out all fields. As a result, this may make adding each contract very timely. However, this is also a benefit, as filling out all fields make every entry as detailed as possible.
Patty
Information Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Great Product
The software has many features including contract and PDF searching, reliable email notifications and customizable reporting capability. The customer support team is excellent, very responsive and friendly.
PROSCobblestone is a great system that allows me to manage our contracts, find documents and complete tasks in a timely manner. Customer support is wonderful, always very responsive.
CONSCobblestone fits all of our needs. No cons here!
Reason for choosing CobbleStone Contract Insight
We selected Cobblestone for its ease of use and price.
Kelly
Health, Wellness and Fitness
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2017
Cobblestone Review
We have used Cobblestone contract management system for almost 3 years now to help us manage our vendor contracts. It has been a huge success in keeping track of our pending contracts as well as active and expiring contracts. We use to track down expiration dates, renewals and other reminders for any contracts. The system is extremely user friendly with training new employees, keeps excellent data of important data for our contracts as well as upcoming reminders that will need to be sent out. We have many features that have helped us manage our contracts by personalizing them by our managers so they can easily use the system and reports. Any questions/concerns/issues have been promptly answered by our rep and the customer service team.
PROSVery user friendly, easy to move through the system to use and very useful for managing our many contracts.
CONSThere are a couple of things we wish we can personalize for our company but the IT team is looking into it for us.
Jimmy
Oil & Energy, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Cobblestone for Industrial Contracts Management
We are now able to store, update and have in a secure location all our confidential, legal and contractual documents viewable by our company utilizing access management tools within the software. Utilizing the alerts and management tools build within Cobblestone, we will be keeping the documents updated and ensure that we execute the documents more affectively.
PROSThe technical support was outstanding with follow up and regular conversations as we developed the program to fit our specific industry contracts and documents database needs.
CONSNoting really, " the least"! There were a few obstacles that the Cobblestone team worked through working closely with our team to get the required end results. There were a couple of issues with flexibility with their "canned" product but we worked through those with other choices and options that fit the request.
Reason for choosing CobbleStone Contract Insight
Not sure
Jenan
Mental Health Care, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
Contract Management Made Smart
We were in need of a business solution that could replace outdated and unstable workflow processes and technologies. Cobblestone’s Contract Insight offers one centralized repository for our contract data and documents while also providing a robust product and service delivery model that securely protects our data and allows for internal transparency and accountability. Contract Insight has a highly talented and caring software team providing non-stop excellent and professional services throughout implementation phases and going forward for the life of the business relationship.
CONSRecommend the software company improves reporting tools for ease of use and intuitiveness.
Sharon
Biotechnology, 201-500 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Trial Phase Review
So far, our overall experience has been the trial phase that Cobblestone was kind to extend for us. We have had multiple training sessions and I have learned a great deal about the system in a short period of time. I give that credit to [SENSITIVE CONTENT HIDDEN], who is our Cobblestone support person. [SENSITIVE CONTENT HIDDEN] is a true professional: responsive, extremely knowledgeable about the product, and patient as can be. We feel very fortunate to have been paired with [SENSITIVE CONTENT HIDDEN].
PROSThe system is intuitive and easy to learn. The support staff during the trial phase (that is where our company is currently), is outstanding! Every feature we asked for they are able to accommodate.
CONSI have tried to watch a few of the video tutorials to learn features on my own and how to navigate the system. I have found that some of these are boring and therefore not easy to follow. It would also be more helpful if there were a search function so you could put it what you want to learn about and the tutorials would be displayed. It is not so easy to find topics in the Wiki function.
Reason for choosing CobbleStone Contract Insight
customer service, ease of use and fit our requirements
Vanesa
Aviation & Aerospace, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Set out to get a central repository, and got so much more!
Overall I would say that my experience has been positive, as I set out to find a contract repository, and ended up with a system that can do it all in one.
PROSWhat I love most about Cobblestone is the ease it brings to managing my contracts and how quickly I was able to adopt it as a way of administering them.
CONSThe document collaboration is too difficult to process. I exchange markups with my customer's constantly, and it is very time consuming processing the document, merging the template, and then check-in and check-out, and attach, make sure you click the drop down to check for your contacts, and so on....
Charlene
Biotechnology, 11-50 employees
Used daily for less than 12 months