Epic Software

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FrontRunners 2021

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About Epic

Epic is a web-based e-procurement solution designed to help businesses automate the source-to-pay process, create invoices and summarize bulk quotes from multiple suppliers across various items. Features include vendor managed inventory, catalog management, approval routing, transaction processing and claims management. The application allows buyers to record and measure baseline prices for items or services and prepare process performance objectives. Suppliers can access, view and manage items, update descriptions and prices and deactivate and replace obsolete items. Vendors can also monitor and acknowledge receipt of purchase orders, resolve cost issues, manage lead times and submit invoices. Epic enables suppliers to view payment status, handle returns an...

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Epic User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4.5

Showing 1 - 5 of 54 reviews

User Profile

Darpan

Verified reviewer

Company size: 501-1,000 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Functionality

out of 5

February 2021

Great EHR tool, no competitiion

Great tool, I love it!

Pros

I have worked with many EHR tools but this is the best one. It has great documentation.

Cons

I feel the backend Clarity database is not modeled in an organized away. Table and column names are not conventional.

Reasons for switching to Epic

Epic being more universally accepted.

Anonymous

Company size: 501-1,000 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

October 2019

Epic1

It is a great software and is highly recommended for all who work in healthcare as it is very advanced

Pros

It is super advanced and is very smart. It has so many features and once learned, is a very high level software

Cons

It’s not the most user friendly as it does require you to complete sims and learning to learn this software

Reasons for switching to Epic

We needed something more advanced for our facility

Ioan

Company size: 10,000+ employees

Industry: Medical Practice

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Value for money

out of 5
2

Customer support

out of 5
4

Functionality

out of 5

September 2019

It works but there is a lot of functionality missing

Pros

I like that there is a wealth of information available. the ability to connect to other epic systems has also helped to integrate care.

Cons

The user interface needs a lot of work and is not intuitive. people have to spend years working with it to get a functional product.

Reasons for switching to Epic

Hospital switch

Christina

Company size: 10,000+ employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

June 2021

EPIC makes a great EMR system to be aligned in care everywhere

Personally I would highly recommend the program if you work in Healthcare. It is very simple to use once you are shown how and can actually make many processes easier in the end.

Pros

I have been through 2 EPIC implementations within the same company under 2 different modules. It is very easy to design what you need out of the system and get your info moved into it.

Cons

There are just certain processes or functions that EPIC will not let you customize because it is a core process that will affect other users/companies. A lot of times you have to update your processes and change them to use the system.

Reasons for switching to Epic

To be more aligned with our parent company.

Meagan

Company size: 10,000+ employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

July 2021

Supply management

Epic keeps track of many of the systems that we use in can help with preventing supplies from running out or being wasted

Pros

I like that the software and how it manages the multifaceted aspect of healthcare systems management

Cons

Epic systems in integrated into most of the healthcare network that is used in our company. It makes it hard to use on the system goes down or is unable to function do the upgrades

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