What are GoFreight users saying about the software?
Read what people like you have said about using GoFreight software through verified user reviews
User Review Highlights
4.56
25 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"Accounting functions are also super good. My OP and accounting never have to back and force for double and triple checking."
"This software is User friendly, easy to use but powerful and it's cloud based. You can simply access it anyway and anytime you can without complicated setup."
"Dashboard is really helpful for all departments. Volume and profit chart makes us do better business decisions."
"The features and functions are in access so sometimes some people get confused while using it. But it has become handy for our team."
"Sometimes port code is confusing, also we have to manually add ramp and ports."
"Search time sometimes gets laggy, causing slight delay while working."
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Showing 1 - 25 of 25 reviews
TONY
Company size: 2-10 employees
Industry: Transportation/Trucking/Railroad
Time used: Less than 2 years
Review Source: Capterra
January 2020
A good system
Most important for us as a Gofreight user: 1. No worry about Data lost. 2. User Interface friendly 3. Easy to use, not complicated. 4. Never worry about power lost or Server down. 5. improve OP efficiency. 6. Access data anywhere anytime. I don't know what I can ask more. We like it very much.
Pros
The system built on web base, very easy to hands on, no need to read pages of user's manual. I have been using three other software before, and GoFreight is the best. it's fast, user friendly, the most important, it will help accelerate my operation efficiency by 150% - 200%. accounting functions are also super good. my OP and accounting never have to back and force for double and triple checking. overall, A great software we all like.
Cons
quotation and WMS are only half completed, we can use but definitely needs more functions. need APP for tablet and phone friendly.
Reasons for choosing GoFreight
I did not like the OPUS.
Reasons for switching to GoFreight
after saw the demo from [SENSITIVE CONTENT HIDDEN], I made decision to change. efreight is old school technology and their tech support, my experiences were very bad with efreight -- the system too slow and always freezes.

Response from Hard Core Technology
Thank you for your review. We will be launching our full-featured customer portal soon this year (2020). Please contact us at www.gofreight.co to schedule a DEMO.
Replied January 2020
Cindy
Company size: 11-50 employees
Industry: Logistics and Supply Chain
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2020
Easy to use and save time
Very good, highly recommend this software.
Pros
GoFreight is using AWS system, it helps a lot especially in pandemic situation now.
Cons
Constantly update is a good thing, however, there is misc error occur after update. Quantity team should pay attention for overall update.
Reasons for switching to GoFreight
Magaya is not fully cloud-based system at that time before 2019. We had been using Magaya for +12 years and we are disappointed for their new developed trends.

Response from Hard Core Technology
Hi Cindy, thank you for your feedback. We have found the issue you mentioned and incorporated it into our System Update SOP. If you encounter other issues, feel free to contact our 24-hr Customer Support team. Thank you.
Replied November 2020
DIANE
Company size: 2-10 employees
Industry: Logistics and Supply Chain
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2020
Review
Pros
I like most about this software is the accountant software.
Cons
Nothing that I don't like about this software so far.
Kevin
Company size: 2-10 employees
Industry: Logistics and Supply Chain
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2020
Falcon Review
easy to use, fits in the budget for general purpose, modules can be more expendable, API feature should be a must in the future, suggest to have multi-language interface if possible.
Pros
interface it's easy to view and work with
Cons
warehouse function is very limited, same as sales quotation is only about 80% fit our industry, no e-commerce supported feature and database is not portable
Reasons for choosing GoFreight
cloud base, interface is more user friendly, has the potential to develop more modules to add on to the original functions
Reasons for switching to GoFreight
Freights Stream is too complicated and cost too high
JOHN
Company size: 2-10 employees
Industry: Import and Export
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
February 2019
GoFreight Software
Love this company. They are extremely responsive to my request. Constantly looking for ways to upgrade their software. They are trying hard to stay on top of the freight forwarding software technology.
Pros
Very comprehensive. Covers all areas of freight forwarding needs. The accounting side is pretty detail as well.
Cons
Too much of a good stuff can be bad sometimes. They offer too many features and selections, some of which can be automated. I think they try to please all the customers, but need to realize how to streamline the user interaction to shorten the time it takes to complete a shipment.
SIMON
Company size: 2-10 employees
Industry: Logistics and Supply Chain
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2021
User friendly, easy to use but powerful
strongly recommend
Pros
This software is User friendly, easy to use but powerful and it's cloud based. You can simply access it anyway and anytime you can without complicated setup.
Cons
Adding new code will be challenging. I would strongly recommend there should be briefing video clip to circulate as long as any new features are added / updated.
Reasons for switching to GoFreight
Freight Stream is not as simply and powerful as GoFreight
edward
Company size: 2-10 employees
Industry: Transportation/Trucking/Railroad
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2020
great software
overall great software for freight brokers.
Pros
being window based is big plus. we can use with multiple windows open
Cons
the accounting function does not allow to revise and reconcile invoices with ease.
Reasons for switching to GoFreight
easy to use

Response from Hard Core Technology
Hi Edward, thank you for your feedback. We have an easy solution to your feedback regarding our Accounting module. Our Customer Success team will contact you with more detail. Thank you.
Replied November 2020
Victor
Company size: 11-50 employees
Industry: Logistics and Supply Chain
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2020
Responsive Support Team
GoFreight is a very capable FMS specific to NVOCC operations. Forsee more useful functions to be developed at a rapid pace.
Pros
The support team from GoFreight provides fast responses to aid/troubleshoot usage problems.
Cons
Design of GoFreight interface provides usability to a wide range of user groups; therefore, the layout can be quite complex to look at.
Reasons for choosing GoFreight
Sales and product teams are very proactive in providing product introduction and answer in-depth questions with patients prior to purchase.
TONY
Company size: 2-10 employees
Industry: Logistics and Supply Chain
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2020
Gofreight is a great NVO software
Pros
I like the ease of use, speed, full search functionalities.
Cons
Difficult to import/export datasets from other firms.
Reasons for switching to GoFreight
server was dying, support was getting expensive.
Anonymous
Company size: 2-10 employees
Time used: Less than 12 months
Review Source: Capterra
January 2019
Great innovative freight forwarding software
Pros
Presentation is simple, nice & beautiful.
Cons
search time sometimes gets laggy, causing slight delay while working.
JOAN
Company size: 11-50 employees
Industry: Logistics and Supply Chain
Time used: Less than 2 years
Review Source: Capterra
January 2020
Good Choice
Easy to operate, good for management. This is the software we are looking for.
Pros
It's online, everyone can login and operate easily. Easy to find the shipments by all kinds of searching function. Put all relevant documents into system, save paper work.
Cons
Looking forward seeing more humanizing function, help operation to control every shipment well. Looking forward more management function to monitor every shipment well.
Reasons for choosing GoFreight
The flexible function and humanizing function.
Reasons for switching to GoFreight
It was so rigid and old style.
Sophie
Company size: 2-10 employees
Industry: International Affairs
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
February 2019
Worth To Buy/ Easy To Use
In all, worth to buy. Good service.
Pros
First of All, the price is pretty good. I have been in this industry for more then 10 years, and seen different kind of systems, cost more or less. But compare to GOFREIGHT, price is more lower, function is covered not say 100%, but at least 98%. And easy to operate and easy to figure.
Cons
At this moment, so far so good. If say least like, server not be seen. Hope no issue with all the data which are saved with the internet.
Eric
Company size: 2-10 employees
Industry: Transportation/Trucking/Railroad
Time used: More than 2 years
Review Source: Capterra
December 2018
GoFreight Go Go Go
Their support team has successfully tranferred all data from our old system by other provider to GoFreight. We can trace back to the numbers starting from our day one and got verified by our CPA. GREAT!
Pros
User friendly. Easy to learn. Many functions. Great customer support.
Cons
Too many funtions available than we actually needed.
Jack
Company size: 2-10 employees
Industry: Logistics and Supply Chain
Time used: More than 2 years
Review Source: Capterra
January 2019
Cost-U-Less
Pros
Appearances of the data layout on one screen view, easy to read and understand to the beginner in the industry.
Cons
Cargo manifest status needs more improvement.
jeff
Company size: 2-10 employees
Industry: Logistics and Supply Chain
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
February 2019
Easy to use, time saver, lots of potential!!
Pros
I can use this anywhere have internet, smoothly without any problems interface is clear and neat and easy to understand too!
Cons
Sometimes port code is confusing, also we have to manually add ramp and ports. If everything could be added before we use it, it will be perfect!
JOE
Company size: 2-10 employees
Industry: Translation and Localization
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2020
UPDATE SOFTWARE
SO FAR SO GOOD AND IT IS USEABLE AT ANYWARE AS LONG AS IT CAN CONECT TO INTERNET, GOOD FOR BUSINESS TRIP.
Pros
EASY TO USE FOR OPERATION AND ACCOUNTING PURPOSE
Cons
CAN'T MANUALLY TO CHANGE THE REFERENCE NUMBER FOR EACH MONTH.
Roger
Company size: 2-10 employees
Industry: Logistics and Supply Chain
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
November 2018
The most impressive freight software I've ever used.
Much easier for new employees to learn (better training and shorter time needed) Many useful features and better designs Wonder customer service
Pros
Truly web-based design Accounting feature is the best in the market Dashboard is really helpful for all departments Volume and profit chart makes us do better business decisions
Cons
Still lack of some features, but they add new features in an incredibly speed.
frank
Company size: 2-10 employees
Industry: Logistics and Supply Chain
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2020
hi
Pros
web-based, nice-looking interface, good support
Cons
need more account function so that we don't need to have another accounting software running same time
Skye
Company size: 11-50 employees
Industry: Airlines/Aviation
Time used: Less than 2 years
Review Source: Capterra
January 2020
Good system
So far so good
Pros
Accuracy is important, customer service was great
Cons
Flexibility needs to be improved, more customized function can be added
Sean
Company size: 11-50 employees
Industry: Logistics and Supply Chain
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
February 2019
The best freight system I have ever used
Pros
Simple format but yet very detailed, and user friendly.
Cons
There are none at the moment, 0 complaints.
TIFFANY
Company size: 2-10 employees
Industry: Logistics and Supply Chain
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
February 2019
SIMPLE LOGISTICS SYSTEM ON THE GO ~
TOTAL WOULD RECOMMEND THIS TO OTHER LOGSITICS COMPANIES .
Pros
EASY TRAINING, EASY ACCESS, MOBILE ACCESSABLE.
Cons
SOME OF THE DEFUALT REQUIRES SOME CHANGES AND UPDATES THROUGH I.T. INSTEAD ACCESS BY SELF.
Sonika
Company size: 201-500 employees
Industry: Logistics and Supply Chain
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2019
Nice Freight software!
Pros
GoFreight is a very good software for Freight Forwarders like our comapny. The software is easy to use and easy to learn. It is very useful for invoicing/billing, filing, load management and shipment tracking. Also customer management can be done with it. Good thing is that we can use it from any place where we have an internet access.
Cons
The features and functions are in access so sometimes some people get confused while using it. But it has become handy for our team.
JOEY
Company size: 2-10 employees
Industry: Logistics and Supply Chain
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
February 2019
overall it's good!
I use GOFREIGHT on the ISF filing and shipping operation, it's very easy and simple to use. Feeling very impressed on the ISF filing system, quick filing and quick feedback from CBP.
Pros
it's very easy to use, modern looking, and I like I can log-in wherever there's internet. The support team is very helpful too.
Cons
as I didn't work as accounting before, it's a little bit hard for me to use the accounting functions.
miz
Company size: 2-10 employees
Industry: Logistics and Supply Chain
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
February 2019
GoFreight function
Pros
operation, easy to use and switch over the page also the reminder icon
Cons
accounting , hope we can have more easy and clear page, one page and show all the AP, AR and profit

Response from Hard Core Technology
Hi Miz, thanks to your feedback on the accounting, now every GoFreight user can easily see and manage all the AP, AR, profit, revenue, and much more in a single page in our Accounting Module.
Replied September 2020
vicki
Company size: 51-200 employees
Industry: Automotive
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
February 2019
op
very good.
Pros
Easy to key in, and easy to find the record
Cons
accounting is easy to working. and software easy to used.
