--- title: "GoFreight Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of GoFreight. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if GoFreight is a good fit for you!" source_url: "https://www.softwareadvice.com/scm/gofreight-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Logistics Software](https://www.softwareadvice.com/scm/logistics-comparison/) / [GoFreight](https://www.softwareadvice.com/shipment-tracking/gofreight-profile/) / GoFreight Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/shipment-tracking/gofreight-profile/) Reviews [Alternatives](https://www.softwareadvice.com/shipment-tracking/gofreight-profile/alternatives/) # GoFreight User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 25 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.6/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 15 reviews (60%) - 4 stars: 9 reviews (36%) - 3 stars: 1 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Forsee more useful functions to be developed at a rapid pace. ## GoFreight customer reviews Showing reviews 1-25 of 25 (page 1). ### Great innovative freight forwarding software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Presentation is simple, nice & beautiful. #### Cons search time sometimes gets laggy, causing slight delay while working. --- ### A good system - Overall rating: 5/5 - Reviewer: TONY L. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Most important for us as a Gofreight user: 1. No worry about Data lost. 2. User Interface friendly 3. Easy to use, not complicated. 4. Never worry about power lost or Server down. 5. improve OP efficiency. 6. Access data anywhere anytime. I don't know what I can ask more. We like it very much. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The system built on web base, very easy to hands on, no need to read pages of user's manual. I have been using three other software before, and GoFreight is the best. it's fast, user friendly, the most important, it will help accelerate my operation efficiency by 150% - 200%. accounting functions are also super good. my OP and accounting never have to back and force for double and triple checking. overall, A great software we all like. #### Cons quotation and WMS are only half completed, we can use but definitely needs more functions. need APP for tablet and phone friendly. #### Reasons for choosing GoFreight I did not like the OPUS. #### Reasons for switching to GoFreight after saw the demo from [SENSITIVE CONTENT HIDDEN], I made decision to change. efreight is old school technology and their tech support, my experiences were very bad with efreight -- the system too slow and always freezes. #### Vendor response Thank you for your review. We will be launching our full-featured customer portal soon this year (2020). Please contact us at www.gofreight.co to schedule a DEMO. Replied January 2020 --- ### Review - Overall rating: 3/5 - Reviewer: DIANE T. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like most about this software is the accountant software. #### Cons Nothing that I don't like about this software so far. --- ### Easy to use and save time - Overall rating: 5/5 - Reviewer: Cindy M. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good, highly recommend this software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros GoFreight is using AWS system, it helps a lot especially in pandemic situation now. #### Cons Constantly update is a good thing, however, there is misc error occur after update. Quantity team should pay attention for overall update. #### Reasons for switching to GoFreight Magaya is not fully cloud-based system at that time before 2019. We had been using Magaya for +12 years and we are disappointed for their new developed trends. #### Vendor response Hi Cindy, thank you for your feedback. We have found the issue you mentioned and incorporated it into our System Update SOP. If you encounter other issues, feel free to contact our 24-hr Customer Support team. Thank you. Replied November 2020 --- ### Falcon Review - Overall rating: 4/5 - Reviewer: Kevin C. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. easy to use, fits in the budget for general purpose, modules can be more expendable, API feature should be a must in the future, suggest to have multi-language interface if possible. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros interface it's easy to view and work with #### Cons warehouse function is very limited, same as sales quotation is only about 80% fit our industry, no e-commerce supported feature and database is not portable #### Reasons for choosing GoFreight cloud base, interface is more user friendly, has the potential to develop more modules to add on to the original functions #### Reasons for switching to GoFreight Freights Stream is too complicated and cost too high --- ### User friendly, easy to use but powerful - Overall rating: 5/5 - Reviewer: SIMON L. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. strongly recommend #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros This software is User friendly, easy to use but powerful and it's cloud based. You can simply access it anyway and anytime you can without complicated setup. #### Cons Adding new code will be challenging. I would strongly recommend there should be briefing video clip to circulate as long as any new features are added / updated. #### Reasons for switching to GoFreight Freight Stream is not as simply and powerful as GoFreight --- ### GoFreight Software - Overall rating: 5/5 - Reviewer: JOHN K. - Industry: Import and Export - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Love this company. They are extremely responsive to my request. Constantly looking for ways to upgrade their software. They are trying hard to stay on top of the freight forwarding software technology. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very comprehensive. Covers all areas of freight forwarding needs. The accounting side is pretty detail as well. #### Cons Too much of a good stuff can be bad sometimes. They offer too many features and selections, some of which can be automated. I think they try to please all the customers, but need to realize how to streamline the user interaction to shorten the time it takes to complete a shipment. --- ### Good Choice - Overall rating: 4/5 - Reviewer: JOAN C. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to operate, good for management. This is the software we are looking for. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's online, everyone can login and operate easily. Easy to find the shipments by all kinds of searching function. Put all relevant documents into system, save paper work. #### Cons Looking forward seeing more humanizing function, help operation to control every shipment well. Looking forward more management function to monitor every shipment well. #### Reasons for choosing GoFreight The flexible function and humanizing function. #### Reasons for switching to GoFreight It was so rigid and old style. --- ### Nice Freight software! - Overall rating: 4/5 - Reviewer: Sonika B. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros GoFreight is a very good software for Freight Forwarders like our comapny. The software is easy to use and easy to learn. It is very useful for invoicing/billing, filing, load management and shipment tracking. Also customer management can be done with it. Good thing is that we can use it from any place where we have an internet access. #### Cons The features and functions are in access so sometimes some people get confused while using it. But it has become handy for our team. --- ### great software - Overall rating: 5/5 - Reviewer: edward l. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. overall great software for freight brokers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros being window based is big plus. we can use with multiple windows open #### Cons the accounting function does not allow to revise and reconcile invoices with ease. #### Reasons for switching to GoFreight easy to use #### Vendor response Hi Edward, thank you for your feedback. We have an easy solution to your feedback regarding our Accounting module. Our Customer Success team will contact you with more detail. Thank you. Replied November 2020 --- ### Responsive Support Team - Overall rating: 5/5 - Reviewer: Victor C. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. GoFreight is a very capable FMS specific to NVOCC operations. Forsee more useful functions to be developed at a rapid pace. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support team from GoFreight provides fast responses to aid/troubleshoot usage problems. #### Cons Design of GoFreight interface provides usability to a wide range of user groups; therefore, the layout can be quite complex to look at. #### Reasons for choosing GoFreight Sales and product teams are very proactive in providing product introduction and answer in-depth questions with patients prior to purchase. --- ### Gofreight is a great NVO software - Overall rating: 5/5 - Reviewer: TONY C. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the ease of use, speed, full search functionalities. #### Cons Difficult to import/export datasets from other firms. #### Reasons for switching to GoFreight server was dying, support was getting expensive. --- ### Worth To Buy/ Easy To Use - Overall rating: 4/5 - Reviewer: Sophie L. - Industry: International Affairs - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. In all, worth to buy. Good service. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros First of All, the price is pretty good. I have been in this industry for more then 10 years, and seen different kind of systems, cost more or less. But compare to GOFREIGHT, price is more lower, function is covered not say 100%, but at least 98%. And easy to operate and easy to figure. #### Cons At this moment, so far so good. If say least like, server not be seen. Hope no issue with all the data which are saved with the internet. --- ### GoFreight Go Go Go - Overall rating: 4/5 - Reviewer: Eric C. - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Their support team has successfully tranferred all data from our old system by other provider to GoFreight. We can trace back to the numbers starting from our day one and got verified by our CPA. GREAT! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly. Easy to learn. Many functions. Great customer support. #### Cons Too many funtions available than we actually needed. --- ### UPDATE SOFTWARE - Overall rating: 4/5 - Reviewer: JOE P. - Verified reviewer: Yes - Industry: Translation and Localization - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. SO FAR SO GOOD AND IT IS USEABLE AT ANYWARE AS LONG AS IT CAN CONECT TO INTERNET, GOOD FOR BUSINESS TRIP. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros EASY TO USE FOR OPERATION AND ACCOUNTING PURPOSE #### Cons CAN'T MANUALLY TO CHANGE THE REFERENCE NUMBER FOR EACH MONTH. --- ### Good system - Overall rating: 5/5 - Reviewer: Skye X. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far so good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Accuracy is important, customer service was great #### Cons Flexibility needs to be improved, more customized function can be added --- ### Cost-U-Less - Overall rating: 5/5 - Reviewer: Jack C. - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Appearances of the data layout on one screen view, easy to read and understand to the beginner in the industry. #### Cons Cargo manifest status needs more improvement. --- ### Easy to use, time saver, lots of potential!! - Overall rating: 5/5 - Reviewer: jeff s. - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can use this anywhere have internet, smoothly without any problems interface is clear and neat and easy to understand too! #### Cons Sometimes port code is confusing, also we have to manually add ramp and ports. If everything could be added before we use it, it will be perfect! --- ### The most impressive freight software I've ever used. - Overall rating: 5/5 - Reviewer: Roger W. - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Much easier for new employees to learn (better training and shorter time needed) Many useful features and better designs Wonder customer service #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Truly web-based design Accounting feature is the best in the market Dashboard is really helpful for all departments Volume and profit chart makes us do better business decisions #### Cons Still lack of some features, but they add new features in an incredibly speed. --- ### The best freight system I have ever used - Overall rating: 5/5 - Reviewer: Sean H. - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple format but yet very detailed, and user friendly. #### Cons There are none at the moment, 0 complaints. --- ### hi - Overall rating: 4/5 - Reviewer: frank f. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros web-based, nice-looking interface, good support #### Cons need more account function so that we don't need to have another accounting software running same time --- ### SIMPLE LOGISTICS SYSTEM ON THE GO ~ - Overall rating: 5/5 - Reviewer: TIFFANY L. - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. TOTAL WOULD RECOMMEND THIS TO OTHER LOGSITICS COMPANIES . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros EASY TRAINING, EASY ACCESS, MOBILE ACCESSABLE. #### Cons SOME OF THE DEFUALT REQUIRES SOME CHANGES AND UPDATES THROUGH I.T. INSTEAD ACCESS BY SELF. --- ### overall it's good! - Overall rating: 5/5 - Reviewer: JOEY C. - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I use GOFREIGHT on the ISF filing and shipping operation, it's very easy and simple to use. Feeling very impressed on the ISF filing system, quick filing and quick feedback from CBP. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it's very easy to use, modern looking, and I like I can log-in wherever there's internet. The support team is very helpful too. #### Cons as I didn't work as accounting before, it's a little bit hard for me to use the accounting functions. --- ### GoFreight function - Overall rating: 4/5 - Reviewer: miz l. - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros operation, easy to use and switch over the page also the reminder icon #### Cons accounting , hope we can have more easy and clear page, one page and show all the AP, AR and profit #### Vendor response Hi Miz, thanks to your feedback on the accounting, now every GoFreight user can easily see and manage all the AP, AR, profit, revenue, and much more in a single page in our Accounting Module. Replied September 2020 --- ### op - Overall rating: 5/5 - Reviewer: vicki y. - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. very good. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to key in, and easy to find the record #### Cons accounting is easy to working. and software easy to used. --- GoFreight Reviews, Pros and Cons - 2026 Software Advice