---
title: "Logiwa Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Logiwa. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Logiwa is a good fit for you!"
source_url: "https://www.softwareadvice.com/scm/la-wms-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Logiwa Reviews

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# Logiwa User Reviews

## Reviews summary

- Overall rating: 4.6/5
- Total reviews: 95

### Secondary ratings

- Ease of use: 4.4/5
- Customer support: 4.6/5
- Value for money: 4.6/5
- Functionality: 4.5/5

### Rating distribution

- 5 stars: 62 reviews (65%)
- 4 stars: 27 reviews (28%)
- 3 stars: 4 reviews (4%)
- 2 stars: 1 reviews (1%)
- 1 star: 1 reviews (1%)

### Most mentioned pros

- All the onboarding staff and team members have been informational and helpful.
- Functionality, speed, user friendly, ease of use mobile app
- I love how smooth the whole process of assigning the orders and that they are logged automatically.

### Most mentioned cons

- Additionally, launching without full readiness to onboard all 70 clients has resulted in daily hurdles, often necessitating support without access to a dedicated onboarding engineer.
- However, transitioning from a completely manual process to automation, especially without prior automation knowledge, has posed significant challenges.
- Dealing with recurring bugs and relying on workarounds has been particularly frustrating.

## Logiwa customer reviews

Showing reviews 1-25 of 95 (page 1).

### We've tried the most, and are sticking with Logiwa

- Overall rating: 5/5
- Reviewer: Hakan O.
- Verified reviewer: Yes
- Industry: Warehousing
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2018
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We've have used quite a few solutions before like Shiphero, iTracker, 3pl central and few other 3pl (WMS) / Order management software. Unlike others we’ve used before, Logiwa offers the features that are essential to run a business included in their solution. Pricing is by far the best, literally fractions of what we have paid to previous solutions. Implementation was smooth, they have made few modifications on billing and customer pricing modules as per our pricing model. Very responsive and knowledgeable staffs working at their IT dept.

#### Cons

Certain features need minor modifications to make it easier for the users.

#### Vendor response

Thank you for your review Hakan! We look forward to a longlasting partnership with NEX Worlwide Express and will keep improving our platform.

Replied May 2019

---

### Logiwa - B2B Review

- Overall rating: 4/5
- Reviewer: Eileen M.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 201-500 employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

All the onboarding staff and team members have been informational and helpful. [sensitive content hidden] the Onboarding Engineer has always had an answer for our questions or if he didn't, he found the answer very quickly, so we didn't have to wait long. The SalesForce team has been very prompt and helpful as well.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Functionality, speed, user friendly, ease of use mobile app

#### Cons

Default formatting that comes with the printout templates, certain function features related to bulk uploading information

#### Reasons for switching to Logiwa

It was not meeting our needs and was far too simple for the complex needs of our customers.

#### Vendor response

Elaine, thank you for taking the time to share your detailed feedback about Logiwa. We appreciate your positive comments about our platform's functionality, speed, and user-friendly interface, particularly the mobile app. Thanks for your feedback regarding features that may be improved. Your insights about these features help us understand our customers' needs better. It's great to hear that you've had a positive experience with our onboarding and Salesforce teams. If you have any additional feedback, please reach out to your CSM. Thank you for your input!

Replied February 2025

---

### It's cheap.... and it shows

- Overall rating: 3/5
- Reviewer: Steffi J.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2020
- Review source details: This review was submitted organically. No incentive was offered

It's been very poor working with the customer serivice team. They have Customer Account managers and they are great but you do not keep them, you have to use a ticket system where they will try to shrug off that anything is wrong, and won't look into anything precisely without you asking, and if you do not know their internal lingo, they will just tell you, you are wrong and not do anything. It feels very much like they do not read the tickets, most of my tickets even for simple things are about 20 back and forths. It's cheap, I like that, they nickel and dime for reports but that part I'm ok with, but the customer service time it takes and quality of service given makes me say do not waste your time. Changing systems is a pain, so we're here through holidays but we will see after that. They say they are built for growth but I can't imagine staying here if the company keeps growing.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

When it works, it works quickly enough and is inexpensive

#### Cons

The customer service won't try to fix your problems until you really kick up a stink. It feels like there's a communication gap but I think they just don't want to. They ask you for the solutions and will gaslight you saying nothing has changed, you must have messed up your configuration that you don't even have access to. It's unstable, last Black Friday it was down for about 4 hours. They use a one size approach, so there's some sort of sharing, so changes another customer makes can affect your settings. Our barcodes being printed for example will change because of another customer and then we need to write in for them to be fixed, and the response times over the last year have doubled. When we launched since they did a reset after testing none of our customization was there anymore and it took WEEKS to fix. We were not able to upload or create items.

#### Reasons for choosing Logiwa

[SENSITIVE CONTENT HIDDEN] husband picked it, I believe cost, and he liked that it was located in Chicago, hoping the Customer Service would be operating our same hours and quick to reply.

#### Reasons for switching to Logiwa

I was not part of it, I believe it was pricing, speed and they are international so limited Customer Service. There was a promise of much quicker repsonse times when we signed up with Logiwa than we are currently receiving.

---

### Great WMS and even better people

- Overall rating: 5/5
- Reviewer: Matthew C.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Fantastic experience and especially from [sensitive content hidden] and the onboarding team. Very patient and thorough as we walked through setup.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use with simple and intuitive interface.

#### Cons

The report writing appears to robust and allows high customization. But the documentation is lacking on this topic.

#### Reasons for choosing Logiwa

excellent performance, highly customizable, and great support.

#### Vendor response

Thank you for your 5-star review! We're thrilled to hear about your fantastic experience with Logiwa, particularly with our onboarding team's thorough and patient approach during setup. We take pride in delivering exactly what you highlighted - an intuitive, easy-to-use fulfillment management system that doesn't compromise on power and customization. Your feedback about the reporting documentation is valuable, and we're actively working to enhance these resources to better support our customers. Thank you for trusting Logiwa to help you fulfill brilliantly!

Replied January 2025

---

### Quick Fast and Efficant

- Overall rating: 5/5
- Reviewer: Robert Z.
- Verified reviewer: Yes
- Industry: Warehousing
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2022
- Review source details: This review was submitted organically. No incentive was offered

Overall the experience has been great, we are able to do our business with little issue, and as Logiwa is a growing company they come out with new and improved features monthly.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The robust functionality of Logiwa allows us to tailor the WMS to our requirements. We have changed business models while using Logiwa and the support team has helped us along the way. We have gone from normal Ecomm fulfillment to flash sales which require mass fulfillment in a short amount of time. Logiwa has been able to keep up with demand. We have also implemented cross-docking and serialized items which Logiwa has been able to handle. I also like the fact that Logiwa allows us to control our integrations, we don't have to wait for a support team to enable integration and we can add as many as we want, whenever we want.

#### Cons

Once in a while, there are bugs that the Logiwa dev team needs time to figure out.

#### Reasons for switching to Logiwa

Logiwa had the processing power required for our buisness model and was able to handle the job and expectations.

---

### Noah's First Review, ~6 Months In

- Overall rating: 5/5
- Reviewer: Noah R.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: April 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

It was a steep learning curve, but now that I feel like I have the hang of it, I brag about the system to everyone who is willing to listen. It really feels like we can do anything.

#### Ratings breakdown

- Ease of use: 2/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The support team is incredible. I have no background in warehouse management or even working in a warehouse. They are responsive and patient in helping me mold this system to fit our incredibly unique style of fulfillment needs. They have consistently been there in emergencies and bailed me out of potential client-facing disasters. Their support team works tirelessly to encourage the development of new systems and ideas based on the feedback I have given - it really feels like I have been able to mold Logiwa to my specific needs (which are VERY different from most larger warehouses), and the Logiwa support team has been CRITICAL to that success. The ease of connection for different stores (Shopify, Woocommerce, Squarespace etc.) has really stood out to me - we know of other warehouses that take weeks or even months to onboard new clients. It takes minutes in Logiwa, and our clients are always impressed at this turnaround speed. Functionality - there are very very few instances of Logiwa flat out telling me that something cannot be done. Other programs I looked at had capability limits, and Logiwa's are much much higher.

#### Cons

There are a lot of features outlined in the initial onboarding that come at an additional cost (branding, custom email/notification jobs, full cycle counting functionality, custom reporting) that were not explicitly made clear. Ask questions about pricing as you onboard so you are not surprised at any point. The terminology can be tricky. Some of the terms are used interchangeably and it takes a little getting used to (looking at you, "LP"). Onboarding for the sake of learning the system. While the onboarding team was great and incredibly helpful, they did all the functions themselves while I watched and took notes. I think it would be better for potential users to walk through the functions as the onboarding team coaches them.

#### Reasons for choosing Logiwa

More functionality, prompter responses initially, the best customer support team

---

### WMS with Flexibility

- Overall rating: 5/5
- Reviewer: Kyle K.
- Verified reviewer: Yes
- Industry: Warehousing
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2022
- Review source details: This review was submitted organically. No incentive was offered

We are very happy to Partner with Logiwa as our WMS provider. They have many features and functions that have helped our company scale. They make monthly updates & improvements to ensure they remain one of the top 3PL software's.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Relationship with Logiwa is a partnership. They listen to us as a client and implement features + functions that help us operate more efficiently.

#### Cons

Working through issues with the Support Team can sometimes be difficult, however, Logiwa has proven that they are aware and in the process of improving this weakness.

#### Reasons for choosing Logiwa

Appeared to be the best fit for our company given their connectivity and bang for the buck.

#### Reasons for switching to Logiwa

We needed a WMS software that would handle high volume DTC and B2B orders simultaneously.

---

### Logiwa WMS brought us success

- Overall rating: 5/5
- Reviewer: Robert S.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2023
- Review source details: This review was submitted organically. No incentive was offered

It's been a positive experience moving over to Logiwa. We've been able to add clients faster and say yes to a lot of merchant requests. The people are their biggest asset and it's a pleasure to work w/ them daily.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Logiwa has an abundance of features and everyone we've interacted with, from the sales rep to implementation manager, Account manager and CS team - everyone is helpful and attentive.

#### Cons

The UI/UX is a bit clunky and takes some getting used to. While rich with features, it feels like it's always an extra click or two to get what you need. With that said, as long as the feature is there, and it almost always is w/ Logiwa, is what matters in the end

#### Reasons for choosing Logiwa

As with most business decisions, we wanted to do business w/ the people we were interacting w/ at Logiwa. It's been the right decision for our business.

#### Reasons for switching to Logiwa

Osa didn't have enough features to support our growing business.

---

### Logiwa WMS Rocking it out

- Overall rating: 4/5
- Reviewer: Meghan S.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Excellent, they were very patient with us and all the support needed to launch a client at such a large capacity (300+ orders per day)

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Affordability and availability of their support team when faced with concerns or glitches with the programming We LOVED our onboarding associate, she was beyond amazing and supportive!!!!

#### Cons

Glitches in the Development ESPECIALLY the billing portion

#### Reasons for choosing Logiwa

Price of the software was the primary reason we determined Logiwa WMS was the direction we would take

---

### Logiwa Growth Experience

- Overall rating: 4/5
- Reviewer: Chris W.
- Verified reviewer: Yes
- Industry: Warehousing
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2022
- Review source details: This review was submitted organically. No incentive was offered

Customer service has gotten better. Like I mentioned their growth. They actually came on site a year later to ensure we were using the software correctly- trouble shooting etc. This was a huge opportunity.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Simple layout- easy to navigate menus. Once you understand the needed functions- it is fairly easy to trouble shoot

#### Cons

Growth has been difficult. Onboarding was too fast. We were not prepared enough. They are a growing company just as we are- so make sure you know exactly what you need to operate before onboarding. One other thing that hurt us is they only have 2 units of measure.

#### Reasons for choosing Logiwa

We had a list of 5 others I can no longer remember. Our former CFO made the choice.

#### Reasons for switching to Logiwa

Freight billing issues, Reporting, scanning capability

---

### WMS to manage large consumer durables

- Overall rating: 5/5
- Reviewer: Alan P M.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2023
- Review source details: This review was submitted organically. No incentive was offered

Great account management and user support when needed. Always timely with a response.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We use only a few core features of Logiwa. However it is an easy tool to use. The learning curve is small, and users seem to understand how use the tool quickly.

#### Cons

Reports seemed to be ridged and required development to modify. Would like to be able to customize the standard reports, such as remove columns that do not apply prior to exporting would be helpful.

#### Reasons for choosing Logiwa

Price model and ease of use

---

### Powerful WMS System

- Overall rating: 5/5
- Reviewer: Jerry L.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The API connection for Logiwa is comprehensive. We have clients selling their products on different marketplace, e.g. Amazon, Walmart, Wayfair, and all of them could be directly connect with the WMS system, so we could receive the order once the customers place the order. Besides, the API with the carriers (UPS and FedEx) save us much time on generating labels.

#### Cons

The overall system is complex and takes long time for the management team to get used to it. Also, it takes longer to train the workers.

#### Reasons for switching to Logiwa

We are looking for a new WMS system that could meet our expectation on both B2B and B2C shipments.

---

### Great user experience and exceptional customer service

- Overall rating: 5/5
- Reviewer: Quino S.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 51-200 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: May 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Increased efficiency and accuracy: A warehouse management system can help optimize processes and reduce lead times. By providing a complete, real-time view of inventory, it can improve planning capabilities and enable teams to perform their tasks more efficiently.Warehouse management systems can help reduce errors by automating tracking and recording processes. The use of barcode scanning tools can reduce human error and ensure that records are accurate.

#### Cons

Learning curve: there may be a learning curve for users who must learn to use the warehouse management system, which may require additional time and resources.

---

### Solid WMS

- Overall rating: 4/5
- Reviewer: John R.
- Verified reviewer: Yes
- Industry: Warehousing
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2022
- Review source details: This review was submitted organically. No incentive was offered

It is a great service with a streamlined interface.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

There is a clean and user friendly interface. Customer service, while hard to get a hold of at times, was very informative and clear.

#### Cons

Reporting was not as clean and direct as needed.

---

### Great Program for the Price, the implementation and support team have been super helpful

- Overall rating: 4/5
- Reviewer: John U.
- Verified reviewer: Yes
- Industry: Warehousing
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: May 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Logiwa is a great system for a company in need of a WMS system on a budget. It integrates with numerous eCommerce and accounting platforms and has been a great help to our operations.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Really effective for managing inventory, locations etc. Shipment orders, become a bit redundant because you have to flip back and forth between multiple screens to complete them, but all in all a great system.

#### Cons

One of the downsides is the seeming lack of ability to truly assign and notify users of tasks they need to complete. There's some minor features that need some more development to make the process smoother - you have the click off of the field that the quantity is in before submitting the page or it will error out, etc.

#### Vendor response

Thank you for your review John! We're so happy that you are enjoying our software. We are continuing to make improvements to the platform so we please let us know what suggestions you have.

Replied May 2019

---

### Logiwa Review

- Overall rating: 5/5
- Reviewer: Lisa M.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The system is user friendly, keeps inventory control nicely and outbound orders are reletively easy to prepare. Importing templates makes for fast productivity.

#### Cons

The billing aspects need work. I do export files to do monthly billing, but it needs to be more automated.

---

### Order Processing & Operations are most important. When compared to other WMS Software's it's compare

- Overall rating: 4/5
- Reviewer: Santosh Y.
- Verified reviewer: Yes
- Industry: Warehousing
- Company size: 501-1000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Order Processing & Operations are most important. When compared to other WMS Software's it is easy to use. Integration was really simple.

#### Cons

There's room for improvement in inventory management and order processing options.

---

### Great Job

- Overall rating: 5/5
- Reviewer: Jesus M.
- Verified reviewer: Yes
- Industry: Warehousing
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Well, good and fast customer support, they answer and help with any questions or problems

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

very easy to fill out my orders, and the nice program never fail

#### Cons

choosing 1 item at a time, and to revise on order you have to go to 3 different screens

#### Reasons for switching to Logiwa

Too many problems server failed too many times , and hard to get support,

---

### Summit Distribution - Ligiwa

- Overall rating: 4/5
- Reviewer: Larry L.
- Verified reviewer: Yes
- Industry: Sporting Goods
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

We like that it truly captures all activity and creates billable transactions for all of them. The system is a quite cumbersome, but when you think of all the processes and steps it needs to accomplish, how could it not be cumbersome.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Working with their representatives was a true pleasure. They held our hands from start through finish. Towards the end they could have easily passed us off to the Support team, but they instead stay in-touch with us to make sure that everything was taken care of properly.

#### Cons

The billing module has taken months to get straightened out. Again, the representatives worked with us on EVERY issue until it was fixed properly. I want to preface this "Con" that the billing component is something that must be customized for every new Logiwa customer, so we anticipated that there would be challenges to go from zero to 100. Thank goodness for the representatives, otherwise we would have had a real tough go at it.

#### Reasons for choosing Logiwa

Price and function

---

### New Age WMS built for B2C business

- Overall rating: 5/5
- Reviewer: Hooner B.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Amazing! Especially the Implementation engineer [SENSITIVE CONTENT HIDDEN]. She was a delight to work with and was able to get us up and running within a matter of weeks.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This is the best WMS system in the market. We are a rapidly growing fulfillment company and was looking for a system that can help us with the exponential jumps we are seeing in our volumes. It is no surprise to me why they are disrupting the entire market and growing at such a rapid rate. The support team and engineers work closely to ensure a smooth transition. We tried a lot of different WMS systems in the market and choose Logiwa for its forward approach, deep understanding of the business, and being able to handle large volumes.

#### Cons

Everything that we use and see currently has only helped us with our operations.

---

### Customer Service

- Overall rating: 5/5
- Reviewer: Manny M.
- Industry: Logistics and Supply Chain
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2018
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Everything we were looking for in a software package Logiwa has provided. All you have to do is ask them and they get on it right away. Awesome!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I liked most about the software was how well the folks at Logiwa worked with us to help us with our particular needs. Not every customer is the same but they really tried, and succeeded in getting things done for us.

#### Cons

Nothing. We have not found a single problem anywhere in our dealing with Logiwa.

---

### Very happy with Logiwa. Support is very fast and effective, and the software works as expected.

- Overall rating: 5/5
- Reviewer: Dante D.
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2018
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use. Once we make a process it just works. Built-in integrations are easy to set up. They're continually making the software better. Lots of functionality at a great price.

#### Cons

New custom integrations took a little longer than expected. Occasionally new software updates require minor process changes.

---

### Nice software to work with!

- Overall rating: 5/5
- Reviewer: Fernando V.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: November 2018
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

My experience has been very good, It has only been 3 months since I have been with Logiwa, the system is friendly, it is not as easy to use but once you get to practice it gets very nice. I have had very good customer service.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to log in and keep connected, keep track of inventory in warehouse.

#### Cons

Mobile applications do not always work, they tend to get frozen

#### Vendor response

Thank you for your positive review Fernando! We're so happy that you are loving Logiwa and that you enjoyed working with our support team. We have taken your feedback and will be making improvements to our mobile applications. Stay tuned for updates!

Replied May 2019

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### Does what it needs to do

- Overall rating: 3/5
- Reviewer: Neftaly N.
- Verified reviewer: Yes
- Industry: Warehousing
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: March 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

#### Ratings breakdown

- Ease of use: 2/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Nothing that really comes to mind maybe some aspects of the search process

#### Cons

There are many but the biggest would probably have to be shipping aspect.

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### Working with Logiwa tech support is awesome.

- Overall rating: 5/5
- Reviewer: eddie d.
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2017
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Increase our sales.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

No limitations, program to your needs, easy to navigate and friendly user. iCloud based and 24 hours working, no downtime since I've been with Logiwa.

#### Cons

Having difficulty of syncing qty in all platforms. We have some hiccups on some other platforms that we can not sync qty until now.

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Logiwa Reviews, Pros and Cons - 2026 Software Advice