What are LogistaaS users saying about the software?
Read what people like you have said about using LogistaaS software through verified user reviews
User Review Highlights
4.35
17 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"Ease of use, great customer service, value for money."
"Flexibility of Logistaas's team. Ability to configure my own reports."
"This program is very easy to use and it's on the internet so you can access it anywhere. Customer service is always willing to assist and very pleasant to work with."
"Till date no major complains about the software. The only problem is in the commodity HS codes and duplicate of shipments."
"Its confusing, if I make a job cost sheet and edit it then the job number changes, the editing option are confusing and not ease. To search a job is difficult."
"Slight inconvenience will be in creating client as it has multiple pages to input."
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Showing 1 - 17 of 17 reviews
Vasilis
Verified reviewer
Company size: 11-50 employees
Industry: Transportation/Trucking/Railroad
Time used: More than 2 years
Review Source: Capterra
March 2021
User friendly, value for money and time saving
Logistaas team is very helpfull and they check on us regularly to see if we need anything done from their side. So far anything that we needed it has been sorted out really fast. i would definetely reccomend it since it has solved us the problem of keeping our data organized and very easily accesible online.
Pros
We can finally have easy access to our offers and client data. Also we can easily get custom statistics waccording to our needs. It is user friendly, training our staff to use it was very easy and they started using it right away.
Cons
Integration with other software that we use in our company would be great. I believe in the future we could do that.
Jane
Company size: 11-50 employees
Industry: Logistics and Supply Chain
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2021
Logistaas is very seamless, easy to use, easy to navigate and very easy to learn.
Wow experience
Pros
Very easy to learn and seamless. The support is 100%. Presently the Group is using it (Nigeria / US /Kenya office on using Logistaas.
Cons
Nothing on the system but would love if they can include other features like HR / Warehouse which are very important
Reasons for choosing LogistaaS
Cost
Reasons for switching to LogistaaS
Because Logistaas was 100% better than logistaas. Could integrate with my accounting software Support from Magaya was fustrating Cost of Logistaas was resonable Logistaas CRM was also an added advantage
Yara
Company size: 201-500 employees
Industry: Logistics and Supply Chain
Time used: Less than 12 months
Review Source: Capterra
March 2021
Neutral
Pros
fast response and caring for the Customer service
Cons
Double entries for different currencies however its same item cost and selling are different items
Kim
Company size: 2-10 employees
Industry: Transportation/Trucking/Railroad
Time used: Less than 12 months
Review Source: Capterra
March 2021
User Friendly Program
My overall experience has been great. If there is an issue it's resolved or explained quickly.
Pros
This program is very easy to use and it's on the internet so you can access it anywhere. Customer service is always willing to assist and very pleasant to work with.
Cons
This program is developed outside of the US and there are certain things that a US software can do like file AES information (which is only allowed inside US) as well as TSA credentials (again only in the US). There are work-arounds so it's not a huge issue. I'd still recommend this product.
Reasons for switching to LogistaaS
Our home office decided to look for something more economical and they found this program which is definitely a great choice.
Patrick Jeffrey
Company size: 2-10 employees
Industry: Logistics and Supply Chain
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2021
Logistaas user since 2017
We've been using Logistaas for 5 years already. The experience has been excellent and the new features being applied from time to time makes the product much more valuable for a small and medium freight forwarder.
Pros
Ease of use, great customer service, value for money
Cons
The product is excellent on a desktop and could use some improvement on the mobile version.
Shireen
Company size: 11-50 employees
Industry: Transportation/Trucking/Railroad
Time used: Less than 2 years
Review Source: Capterra
July 2016
It increases the productivity
After looking through a lot of choices for logistics software, we finally found the simplest, and most effective system (LogistaaS), we are using LogistaaS since almost a year, and they deliver what they say indeed. We automated a lot of our procedures with logistaas, and they continue to add more features at good speed. Their reporting tools are very smart and different from other software. Rate is also quite reasonable.
Pros
Friendly interface Accessible from any connected device to the internet. Great search tools for all modules. Support staff are very cooperative. LogistaaS's team cares about the customer's views of the future. Different authorization settings. It keeps a log of all the changes done.
Cons
They are a relatively new company so there are always concerns regarding the maturity of their products, but to be fair, we hardly notice anything as all features are well thought over
Yaser
Company size: 2-10 employees
Industry: Transportation/Trucking/Railroad
Time used: More than 2 years
Review Source: Capterra
August 2016
Flexible, efficient and professional support
Our company was in need for a freight software, and we found that Logistaas is a very targeted product for our industry, it provides us with a very useful solution as a cloud software solution. It helps to re-organize the work between our teams, actually after using Logistaas for around 5 months, a lot of the manual work was done by Logistaas. It is easy to create our own report through choosing the needed criteria each time.
Pros
It is online based, Rich reports, you can set the authority matrix you need to your company. It integrates with our accounting system. Easy to use.
Cons
Nothing to be mentioned
Ali
Company size: 10,000+ employees
Industry: Logistics and Supply Chain
Time used: Less than 2 years
Review Source: Capterra
March 2021
Logistaas, Most simplified operation Software
Our day to day operation is directly related to Logistaas in a great percentage. And Logistaas is doing a wonderful job easing our job.
Pros
The tracking, Tracking previously saved data is the most convenient and efficient part of logistaas based on personal usage. All data can be easily tracked with variety of options. If recorder accurately , there is no missing of documents and data.
Cons
Slight inconvenience will be in creating client as it has multiple pages to input.
Mohammed Afsar
Company size: 1,001-5,000 employees
Industry: Logistics and Supply Chain
Time used: More than 2 years
Review Source: Capterra
March 2021
Good Application for the many data saving
good and very productive software..
Pros
it updating & saving functions & easy to find the old records
Cons
Easy to find any files or records. which have saved even long back...
Mads
Company size: 2-10 employees
Industry: Logistics and Supply Chain
Time used: Less than 12 months
Review Source: Capterra
March 2021
Feedback
Very good experience with [SENSITIVE CONTENT HIDDEN]- she has been very supportive and helpful on all our requests.
Pros
Easy to use, some good features both on the client/crm side but also for agents
Cons
Would be awesome to have some sort of a dashboard so I can follow all my open shipments, what's to-do and also have the financial overview as well. I would rate 10 if you had a dashboard for sure!!
suha
Company size: 51-200 employees
Industry: Logistics and Supply Chain
Time used: More than 2 years
Review Source: Capterra
August 2019
Review
I was hesitant of its use at first, but the success team followed up toughly with me and gave me detailed guidance on the software. The software is simple and easy to use. Developers followed up with me as I needed some personalized adjustments, and they were very helpful. After months of using Logistaas, my work is now more organized and satisfying.
Pros
Has a good customer service, efficient and fast response. Covers the most important features in our work as it has many optional details. I can easily follow up with my clients and issue and track invoices. Saved a lot of time and energy.
Cons
Couldn’t change the color of the interface. But overall it’s okay.
Martha Patricia
Company size: 11-50 employees
Industry: Maritime
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2021
Our CO. is one of the leading Shipping & forwarding in Lebanon, Logistaas has met most of our needs
Pros
Logistaas team are opened to any suggestions, and ready to install any update needed on personal Company level. Software is in perpetual update as to meet all shipping business needs. Support team is always available and all issues are fixed on high priority.
Cons
Till date no major complains about the software. the only problem is in the commodity HS codes and duplicate of shipments.
Reasons for choosing LogistaaS
It was the most suitable software for our forwarding business
Osama
Company size: 11-50 employees
Industry: Transportation/Trucking/Railroad
Time used: More than 2 years
Review Source: Capterra
September 2016
It is the future of Logistics software
We have been with Logistaas since our start up in freight forwarding sector, and we have grown and added users for all our staff, where Logistaas success team provided us with the needed training to get our staff ready for using the system. It is a robust and straight forward system, developers care about the customer's views of the future, and they prepare a strong platform to build on for future growth.
Pros
It works perfectly from my mobile Flexibility of Logistaas's team Ability to configure my own reports. User friendly, easy to learn.
Pedro
Company size: 51-200 employees
Industry: Logistics and Supply Chain
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2021
LogistaaS experience so far
Positive.
Pros
Very user friendly. Simple and effective.
Cons
Many features we need in logistics activity were (and a few still are) missing. Though, after request they are added.
Reasons for switching to LogistaaS
Change to a more advanced softwear.
Soteris
Company size: 2-10 employees
Industry: Package/Freight Delivery
Time used: Less than 12 months
Review Source: Capterra
March 2021
LogistaaS review
Pros
* easy and simple to learn it * useful tools * very helpful & professional support from LogistaaS team
Mohamed
Company size: 201-500 employees
Industry: Logistics and Supply Chain
Time used: Less than 6 months
Review Source: Capterra
March 2021
Logistass Implementation
Not at all a very good experience so far, expecting logistaas to make our work easy not to eat up our time.
Pros
I have been using this software since one month and I haven't like any thing much about it.
Cons
Its confusing, if I make a job cost sheet and edit it then the job number changes, the editing option are confusing and not ease. To search a job is difficult. being a sales person we need things easy and expect not to spend much time in this paper work. So expecting it to be simple and presise.
Nicolas
Company size: 2-10 employees
Industry: Transportation/Trucking/Railroad
Time used: Less than 6 months
Review Source: Capterra
March 2021
Good to start
Pros
Easy to use, fast reaction, fast implementation
Cons
Pricing if you take more users. Nothing else
