All Rollo Reviews
1-17 of 17 Reviews
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Brian
Verified reviewer
Computer Networking, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Simple, Easy, Inexpensive
Been very happy so far and have had no issues.
PROSThe low entry cost of the hardware was what initially drew us to Rollo.
CONSSupport is via email and chat only, while chat is a good replacement sometimes you can't beat a simple phone call.
Reason for choosing Rollo
Pricing, low entry cost.
Mark
Retail, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Rollo is a must if you run your own small business and ship every day.
Honestly the best printer I've ever used for my business.
PROSThe ease of use, also the fact that you never need to buy ink again so it will basically pay for itself down the road! It also prints very fast and the support is great.
CONSThe initial set up took me awhile but It's probably more user error than anything, as switching from 4x6 to 2x1 labels took me a few tries to figure out, otherwise once it was done, I never have to mess with the settings again!
Reasons for switching to Rollo
Ink was starting to get too expensive, and I subscribed to the ink plan which was around 15 a month or so, so switching to this was a no brainer.
Darren
Retail, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Easy to use laber printer
I used the wireless Rollo previously which was convenient in the beginning. However, after few months of usage, I had issues connecting wirelessly.
PROSMy wired Rollo was very easy to setup. Printer really saved my time printing the labels especially during heavy shipment days.
CONSWired connection is reliable but I need to have my computer nearby the printer.
Reasons for switching to Rollo
Wireless connection on the wireless Rollo kept on disconnecting.
Kia
Apparel & Fashion, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
EASE OF DOING BUSINESS
What I like most about Rollo is easy, set up in simplicity regarding overall use.
CONSThere isn’t anything to mention with regards to what I like least about Rollo.
Gregory
Retail, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Easier than other products
Easy to setup especially wirelessly! Very intuitive app and easy printing!
CONSWhen troubleshooting you tend to waste supplies, and cleaning print header is tedious
Bronson
Fine Art, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Love Rollo
Really enjoy their service and their products
PROSvery nice printer, easy to use, included 500 labels and the shipping program. Also very cost effective poly shipping envelopes.
CONSWix’s integration doesn’t work and their customer service blamed rollo, but rollo called and made it possible through their end.
Reason for choosing Rollo
Printer, cost, free program, materials for shipping and overall functionality and look
Chris
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Why wouldn't you choose this printer
I love that the printer is so easy to set up. You can print from your phone. And the wireless version connects very easily to our network.
CONSTo be honest, not much Everything that I need to do in my E-commerce business this printer has been able handle.
Reason for choosing Rollo
The brand reputation and customer service were the biggest reasons.
Kia
Retail, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Effortless Setup, Intuitive Interface: Rollo Thermal Printer Delivers Excellence
Had to contact customer service via the chat option and they were quick and truly helpful!
PROSRecently, I purchased a Rollo thermal printer and I'm absolutely impressed with its performance. The setup process was a breeze, which was a pleasant surprise. Using it is just as easy, making my printing tasks much more efficient. What really stands out for me is the platform interface – it's not only aesthetically pleasing but also incredibly intuitive. This user-friendly design has significantly enhanced my printing experience. Highly recommend for anyone in need of a reliable and straightforward printing solution!
CONSHaven't found anything that I dislike yet! I don't think I will. Maybe would be great to customize tracking emails sent out to customers.
Erin
Financial Services, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Rollo is the best!
This is the best printer for labels, stickers, or anything. I told somebody just yesterday that this is one of the best things I have ever purchased.
CONSI love everything! I do wish I had gotten the wireless adaptor but it is not a big deal.
Reason for choosing Rollo
Recommendation, size
christopher
Entertainment, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Rollo gets it done!
quality and ease of use, great customer support
CONSHaving gone from print/cut tape labels to Rollo, i have nothing but + things to say from my experience
Gloria
Textiles, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Review
Rollo is the best product I have ever used.
PROSEase of use. Great customer service. Very responsive when I have had issues.
CONSThey could extend their work hours to provide 24 hour.
Reasons for switching to Rollo
Rollo doesn’t haven’t have a monthly fee.
Darrin
Online Media, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Amazing
11/10
PROSEase of use, price, and customer service are unbeatable.
CONSNothing, rollo has made my shipping process so much easier
Christine
Apparel & Fashion, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Highly recommended
Rollo customer service has been very helpful in ameliorating any issues.
PROSIt is a great product for any e-commerce business. The wireless printer model has been a great addition to the office.
CONSThere have been a some glitches on the shipping label cost calculations in the recent past.
Anonymous
1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Rollo helps me print easily and wirelessly
It’s literally no thought required - it just works! Grateful for this little machine that makes taking care if my e-commerce so much easier!
CONSPlatform fee is annoying ($1 for every $250 spent).
Kyle
Consumer Goods, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Fast response
Quick response. Fast to fix any issues. Dependable
CONSNone,Rollo used by many and works well. Very efficient.
Toni
Individual & Family Services, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Rollo+Shipping=Awesome
I will never ship through anybody else ever again.
PROSHow user friendly easy inexpensive and quick it was.
CONSThere is nothing that I don't like about rollo I love it all.
Lori
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Great customer service!
Excellent
PROSEase of use and compact system - love that there is no ink - love it!
CONSI have found everyone to my satisfaction
Reason for choosing Rollo
Ease of use