Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.0 / 5
Customer Support
4.0 / 5
Functionality
4.0 / 5
Pros
"It covers 95% of the main workflow for a freight broker or a forwarding company. I can tell that they are working everyday on the other 5% to make it just perfect."
"Easy to use, easy to manage, control of your movement."
"Trusted companys, good Payments, easy to use the software. "
Cons
"Some minor adjustments like translations but the customer service is always there to fix them."
"we dont have comissions by sales person reports according to their sales. "
"Not to much companys loged on it, more companys, more better. "
Transcount Reviews
Filter by:
March 2020
Anonymous
Company Size: 10,000+ employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
4.0
March 2020
my review for Transcount
Pros
Very easy to use with a friendly interface that doesn't need much training
Cons
it would be perfect for this system enabling RFID features
March 2020
Jordi from Major Freight Mexico
Company Size: 2-10 employees
Industry: Logistics and Supply Chain
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2020
Simply great
We have worked with several Saas before and after almost 2 years looking for it, we can asure that we found it. Transcount is simple and intuitive.
Pros
It covers 95% of the main workflow for a freight broker or a forwarding company. I can tell that they are working everyday on the other 5% to make it just perfect.
Cons
Some minor adjustments like translations but the customer service is always there to fix them.
Reasons for Choosing Transcount
Price, non training needed and ready to use.
Reasons for Switching to Transcount
Magaya was very complex to do simple tasks
March 2020
ricardo from Blogic sa de cv
Company Size: 2-10 employees
Industry: Logistics and Supply Chain
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
March 2020
need to be more administrative
it was very good for starting but when you grow need more control of your profit reports to pay comissions also the pricing reports where not to easy to access
Pros
the way you can ask quotes to your carriers but we have several complains about they can't acces and need user and pasword and we never can use this tool as it would be.
Cons
we dont have comissions by sales person reports according to their sales.
Reasons for Choosing Transcount
cost benefit
Reasons for Switching to Transcount
for pricing and sale comisions reports.
March 2020
Trevor from DMS International Ltd
Company Size: 11-50 employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
2.0
March 2020
Good Start
Very positive for quick setup & none complex courier job adding. Needs work to cover more complex options.
Pros
The setup & on-boarding easy to get started with. Easy user friendly interface for adding jobs for Ops & reliable cloud service.
Cons
Needs API & integration options plus customer portal for job tracking plus reporting. More options to customise reports & additional features.
Reasons for Choosing Transcount
Wanted a Cloud solution.
March 2017
Vlodja from Cargo Logistic doo
Company Size: 2-10 employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
5.0
Functionality
4.0
March 2017
Simple better than a huge number of professionally designed and customized transport software
After ten years experience in a transportation and logistic services and a couple custom tailored software, I can say that this product is far better. The true, which is many times confirmed is that, is the most difficult to make something simple, and the designers of this software is so close to that goal. Simple, intuitive cloud software which save time and money, with great customer support is what everyone need in this branch of industry. Transcount thanks for a great work!

Response from Transcount
Replied March 2017
Thank You!
March 2017
Angelos from Nivice
Company Size: 11-50 employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2017
Great software for our logistic management needs
We are using this product for our needs and is an excellent freight logistic management software. The platform is easy to use and very professional.
Pros
friendly and professional platform

Response from Transcount
Replied March 2017
Thank You. We are at your service.
March 2020
Hosffman from Inversiones Meza Ubeda Cia
Company Size: 11-50 employees
Industry: Logistics and Supply Chain
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
March 2020
Automize your Logistics
We have move from excell management to web cloud control, which its faster to track and follow information.
Pros
Easy to use, easy to manage, control of your movement.
Cons
It would be great if your customer could have access to follow up there cargo.

Response from Transcount
Replied March 2020
Thank you Hosffman for your feedback. We're working on adding functionality to allow the 3rd part access which will allow carriers and customers to access their bookings and shipments online.
March 2020
Mike from Triple A Logistics & Freight Forwarding LTD
Company Size: 11-50 employees
Industry: Logistics and Supply Chain
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
March 2020
Not Recommanded
Less than poor and the after-sale service is horrible
Pros
None at all, I can say anything good about it
Cons
Not worth the money, Nothing close to what it is promising
Reasons for Switching to Transcount
Because Transcount is not at all the software to the forwarding market
June 2015
David from Transbank Logistics
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
4.0
June 2015
Trully helpfull software
We are using this software for our logistics needs, and all I can say that transcount is a really cool and needful thing. I cannot now imagine our daily operation without this soft.
March 2020
Nicolae from Mail.ro Express Cargo
Company Size: 2-10 employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
March 2020
Easy to use
Pros
Trusted companys, good Payments, easy to use the software.
Cons
Not to much companys loged on it, more companys, more better.
March 2017
Sinta from LSH Express Logistics, SIA
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2017
Good tool for daily working.
I see there is some new features in this system, love that transcount upgrading themselves everyday. Very good support control. Solving issues very fast. Love doing business with them.

Response from Transcount
Replied March 2017
Thank you.
February 2017
Paulius from OakyLT
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2017
Transcount Freigh Management
Intuitive, constantly developing and easy to use freight management software with nice custumer support.

Response from Transcount
Replied March 2017
Thank You
December 2016
Jean-Mathieu from Equinox International Logistics Inc. (Canada)
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2016
Amazing Freight Management Software
Very intuitive and user-friendly. Great way to combine freight and cost management. Thank you Transcount.

Response from Transcount
Replied March 2017
Thank You
June 2015
Dovydas from RGT LLC
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2015
Great tool !!
Highly recommending. Easy, simple and innovative interface with a loot of features that helps us manage our freight forwarding issues
March 2020
Vincent from Venix Logix B.V.
Company Size: 2-10 employees
Industry: Transportation/Trucking/Railroad
Review Source: Capterra
Ease-of-use
2.0
Value for money
2.0
Customer support
3.0
Functionality
2.0
March 2020
Not a fan
We have reviewed numerous solutions to manage our freight flows. Transcount didn't make the cut. It's just not it; it feels like a incomplete product in early stages of real development
Pros
It's web-based, hence accessible anywhere.
Cons
The design and overall UI of the package
June 2015
Oksana from Motoloftas UAB
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2015
Easy work
helps to safe time, easy to use. have many useful features for freight forwarders.