Transport Pro Software

4.18 / 5 (22)

About Transport Pro


Transport Pro is a cloud-based transport management solution. Key features include load management, billing and settlements, electronic imaging and reporting. Transport Pro offers a solution for small and large businesses. The small business option has modules for load management, safety, billing, fuel card management, imaging, operational reports, sales reports and support.

Transport Pro dashboard helps users to view freight and loads information which includes management of available and planned loads in order to align loads with active drivers.

Transport Pro’s billing and settlement feature help users to send automatic invoices to customers for different load and also helps users to integrate accounting data with QuickBooks.

Its equipment maintenance module features management for repair and work orders, preventive maintenance scheduling, part warranty status and reporting on equipment downtime, profitability and more. Other features include sales customer relationship management (CRM), equipment maintenance and accounting.

Transport Pro is priced per user per month subscription basis which includes support via phone and email.



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Supported Operating System(s):

Web browser (OS agnostic)

22 Reviews of Transport Pro

Average User Ratings

Overall

4.18 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(10)

4 stars

(8)

3 stars

(3)

2 stars

(0)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 22 reviews

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October 2016

Craig from No Limit Logistics LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

October 2016

Transport Pro Review

It's been a good experience thus far, but it was a hard transition for us. The back office functionality leave a lot to be desired. The system is not very user friendly on the back office side when needing to make corrections. The back office really needs to be ran by a seasoned CPA in my opinion, so for small businesses that have limited staff I would say it's not very user friendly. The dispatch software is also lagging behind from other competitors in the sense that the system is only geared towards 1 mode of transportation, full truckload. This is not the best system for a multi mode broker that handles LTL and had a need to send product overseas.

Pros

I like how the accounting software is tied in with everything else. The imagining portal is also a great tool.

Cons

The functionality of the accounting/back office side of the system. It's not user friendly and there are too many steps when processing transactions in the system.

October 2016

Jason from Circle Logistics

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Never used a system that is so easy to learn!

Having been in the industry for over a dozen years, I have used several different dispatch systems. Transport Pro is by far, without a doubt, the easiest system to learn. When I hire new employees that have been in the industry, it takes just a few minutes to show them the basics and they are off and running. When hiring employees outside the industry, within a matter of a few hours, most are up and running and able to perform basic functions. My favorite feature is the fully web based platform. Meaning, I can literally be anywhere, at anytime, using any computer, and still be connected to my office. It allows me to see everything going on in real time. From building a load, to running reports, the system is very simple to learn, yet robust enough to handle everything we need from it. The staff at Transport Pro does a great job of listening to ideas that we may have as a company, and then implementing them into the software if they feel it would be a good fit. I can not recommend Transport Pro to other companies enough.

Pros

The ability to connect so easily from anywhere, at any time. That along with the simplicity to learn the software is a win - win.

Cons

The home screen sometimes looks to cluttered....I am not sure what the answers are, but a few more sorting options may be needed when moving high volume of loads.

October 2016

Ryan from Circle Logistics, Inc

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

The best software I have ever worked with!

Transport Pro is the best sales and dispatch software that I have ever worked with in the transportation/logistics industry. It is user friendly, quick to navigate, and provides the most diverse and detailed reporting that I have seen. I have worked with several different platforms in the past and Transport Pro is by far my favorite to date. Having my sales pipeline and my operations all in one place makes for a highly efficient and convenient operation. But most importantly, the support and attention that my business has personally received from the Transport Pro team is second to none. Working closely with the Transport Pro team they were able to customize the software to improve and maximize efficiency specifically for my business needs. The truth is that my business would not be where it is today without Transport Pro. A huge thank you to Transport Pro, and in particular, Kenneth!

Pros

Reporting capabilities, sales pipeline and operations all in one place. The human interaction and support that is available, allowing modifications and adaptability to support my specific business needs.

October 2016

Niles from Helmboldt Logistics

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2016

Logic Flow

I feel like there are two major issues with Transport Pro software. 1) Sometimes the Logic is hard to understand. 2) Terms and phrases seem to be used in various ways and then change. Here is an example of something I had an issue with "Shippers" The first pickup was a "Shipper" but the second stop at the second "shipper" became a "note" in a different field. NO LOGIC! Then there are abbreviations. "PU" = "Pick-Up" - That was used when it really should have been "shipper 1" or "shipper 2" - The terms are understandable and justifiable but they seem to hop around. Also - Hyper-Text Why is there hypertext in certain fields that don't lead to anything? The little hand appears but when you click on it, nothing happens. As a brokerage, I find that a lot of your software videos on YouTube are focused on Shippers or Trucking companies. You need to film a few video's for Brokers. That would be really helpful. Thank you, Niles PS I might be more articulate on the Phone

Pros

I like that it is spread out and that it has a lot of good screen area. It has the potential to be very user friendly.

Cons

Logic, Cannot quite understand the logic sometimes.

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2018

An easy-to-use dispatch and sales software for transportation and logistics.

Pros

Since it is a purely web-based platform, Transport Pro allows our users to access and manage the system from anywhere using any computer, laptop or phone. The software is also very easy to learn especially if you have been in the industry for some time.
The accounting software is integrated into the system and provides detailed and diverse reporting as well as an easy invoicing option for many of our customers, partners and vendors.

Cons

The home screen (especially on a mobile device) could use a bit more organization and functionality. It's quite easy to get someone on the line from customer support though to help with any issues.

October 2016

Greg from Gregory

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

1.0

October 2016

Great start to a web based TMS.

We have been with Transport Pro for a couple years. First year or so was great, but as of the last year we don't get many updates or solutions for brokers. Seems this is geared more for small trucking companies instead of brokers.

Pros

All inclusive with billing and accounting features.
Access anywhere

Cons

Not user friendly when working from a tablet or mobile device.

October 2016

bruce from vti specialized llc

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

TransportPro Review

We have been using the software for about 3 years. The transition was very smooth. Excellent cloud based platform. The system is very easy to use and manage. Support team is one of the best.

Pros

Ease of use. True cloud based system, no down time.

Cons

We pay drivers a different % of line haul. On "extras" must have a standard amount. This is truly my only complaint about the software.

November 2016

Zabrina from User at previous Employed Company

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2016

Best user friendly, Time management Transportation Managing Software

This is been the best software I have used to date! Great Customer Service and IT personnel open to new hearing ideas of functions that will make this software more efficient. Recommend everyone doing a Demo and not only hearing but seeing how TP Pro will increase your revenue and save your company money.

Pros

EFFICIENT AND EFFECTIVE

October 2018

Amy from Adcock Northeast Auto Transport

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

TRANSPORT PRO is GOOD STUFF!

Great way to streamline your operations, and like how the loads are removed once they are dispatched.

Pros

Great way to streamline your daily operations whether you're a a broker, small or large carrier.

Cons

All in all works well can't say i would change much about it.

October 2016

Craig from Eldon Freightways Inc

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Transport Pro Dispatch & Load Management Software Program

Great experience from the get go, support is awesome ! With web-based software we can use it anywhere. Training and follow up were excellent and still to this day , they make calls just checking up ! Functionality is great and easy to use ! Transport Pro can tweak to your liking very east to work with !

Pros

Wed-based can use anywhere

October 2016

Ted from VSM Express

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

2.0

Functionality

4.0

October 2016

Bang for your buck

Transport Pro has changed the way VSM services its customers. The ease of use has allowed my office to transition to this software quickly and efficiently. The ability to send electronic invoices to customers is a fantastic feature. I expect to see some great changes in the future.

Pros

The automated emails to customers dispatch email settlement summary email and location updates that auto track transit time

Cons

The milage tracker seems to be off

October 2016

AMANDA from JULIANI'S TRANSPORT LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality