Transport Pro Software

Transport Pro Software

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About Transport Pro

Transport Pro is a cloud-based TMS solution that streamlines and automates back office operations for brokers, carriers, and 3PLs. In addition to basic TMS functionality, such as dispatch, safety, carrier compliance, billing, settlements, and more, Transport Pro offers an array of capacity tools for brokers that includes online load booking and digital freight matching. The system also offers a unique feature for 3PLs called "Extended Capacity," which allows brokers to tender loads from their brokerage to their asset company, and data share between companies. Transport Pro works with many integration partners to bring everything together on one platform. From ELDs and tracking services to fuel cards and factoring companies, Transport Pro is a scalable solution that ca...
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Transport Pro User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 23 reviews

Arno

Company size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2021

A reliable and useful product.

User friendly. Easy to use. Trustworthy. The ability to obtain comprehensive analysis of your operations.It is great that it is web-based, we have the opportunity to use it everywhere.

Pros

I love this product. I love the way you monitor inspections and repairs on heavy equipment as well as trucks.The online program is very user-friendly. I love the ability to be accessed from anywhere when traveling or out of the office. I really like that this product gives us the opportunity to add the information we need and analyze that data according to what we need. It greatly reduces the information confusion traffic and offers ease of access. It has been a very good tool for us to monitor positive trips and safety for our team.

Cons

There is nothing I don't like. A very useful product.

Response from Transport Pro

Hi Arno, Thank you for your honest review. We're so happy to hear that Transport Pro has been an asset to your business. We hope to continue to bring added value to you and your team. If there is ever anything we can do to help, please don't hesitate to reach out to us. We greatly appreciate your business and kind words. Thank you!

Replied November 2021

Craig

Company size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

October 2016

Transport Pro Review

It's been a good experience thus far, but it was a hard transition for us. The back office functionality leave a lot to be desired. The system is not very user friendly on the back office side when needing to make corrections. The back office really needs to be ran by a seasoned CPA in my opinion, so for small businesses that have limited staff I would say it's not very user friendly. The dispatch software is also lagging behind from other competitors in the sense that the system is only geared towards 1 mode of transportation, full truckload. This is not the best system for a multi mode broker that handles LTL and had a need to send product overseas.

Pros

I like how the accounting software is tied in with everything else. The imagining portal is also a great tool.

Cons

The functionality of the accounting/back office side of the system. It's not user friendly and there are too many steps when processing transactions in the system.

Greg

Company size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time used: More than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
1

Functionality

out of 5

October 2016

Great start to a web based TMS.

We have been with Transport Pro for a couple years. First year or so was great, but as of the last year we don't get many updates or solutions for brokers. Seems this is geared more for small trucking companies instead of brokers.

Pros

All inclusive with billing and accounting features. Access anywhere

Cons

Not user friendly when working from a tablet or mobile device.

Jason

Company size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2016

Never used a system that is so easy to learn!

Having been in the industry for over a dozen years, I have used several different dispatch systems. Transport Pro is by far, without a doubt, the easiest system to learn. When I hire new employees that have been in the industry, it takes just a few minutes to show them the basics and they are off and running. When hiring employees outside the industry, within a matter of a few hours, most are up and running and able to perform basic functions. My favorite feature is the fully web based platform. Meaning, I can literally be anywhere, at anytime, using any computer, and still be connected to my office. It allows me to see everything going on in real time. From building a load, to running reports, the system is very simple to learn, yet robust enough to handle everything we need from it. The staff at Transport Pro does a great job of listening to ideas that we may have as a company, and then implementing them into the software if they feel it would be a good fit. I can not recommend Transport Pro to other companies enough.

Pros

The ability to connect so easily from anywhere, at any time. That along with the simplicity to learn the software is a win - win.

Cons

The home screen sometimes looks to cluttered....I am not sure what the answers are, but a few more sorting options may be needed when moving high volume of loads.

Ryan

Company size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2016

The best software I have ever worked with!

Transport Pro is the best sales and dispatch software that I have ever worked with in the transportation/logistics industry. It is user friendly, quick to navigate, and provides the most diverse and detailed reporting that I have seen. I have worked with several different platforms in the past and Transport Pro is by far my favorite to date. Having my sales pipeline and my operations all in one place makes for a highly efficient and convenient operation. But most importantly, the support and attention that my business has personally received from the Transport Pro team is second to none. Working closely with the Transport Pro team they were able to customize the software to improve and maximize efficiency specifically for my business needs. The truth is that my business would not be where it is today without Transport Pro. A huge thank you to Transport Pro, and in particular, Kenneth!

Pros

Reporting capabilities, sales pipeline and operations all in one place. The human interaction and support that is available, allowing modifications and adaptability to support my specific business needs.

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