I can know divert carrier to uroute to be set up versus handling them directly

Have been using for the past 3 years and love it how you only need one log in versus log in to all different freight sites

Now that I know how to navigate through site I have not experienced any

Excellent resource for cost and transit time from a wide variety of carriers of your choice, greatly reduces the need for telephone quotes, pickup requests are put in automatically and email acknowledged, freight quote numbers are assigned, easy to train new employees for shipping quotes, useful tool when examining costs for LTL, versus Volume and Truckload, Customer Support is quick, usually within a couple hours if not sooner. Historical information is available if questions arise.

The thing I liked the least about this product is that this survey will not allow me to finish without typing something I don't like.

Website is easy to use and quick to get quotes for shipping.

Easy to use website find the best price shipping.

I haven't ran in to any issue yet using the software.

We have been able to narrow down our freight choices, allowing us to build freight discounts with the nation's leading carriers, allowing us to create established and trustworthy business connections with freight representatives (including drivers) and our end customers. The program is very easy to use, allowing a new user to learn quickly and furthermore learn more about freight pricing expectations and timing of shipments.

Ease of use: create a BOL in minutes, nationwide service, line up a carrier same day (some within an hour), speediness of connections with carriers, communication availability with customer service.

Unable to send emails to carrier rep through the website

As a large formwork company that ships out 11 or more trucks per day, we would be lost without it. It is easy to use, manages a lot of information and critical to our delivery process.

It captures a lot of information that you can easily access in one place. Very helpful when managing multiple loads. Being able to duplicate previous load requests is a big advantage.

If a load is put in by mistake, there is no way to cancel it before bids are taken. you have to adjust the time the bid expires and then put note to "NOT BID" .. can be confusing.

Top 3 things we like about URoute are: 1) Flexibility to customize to needs- more than once we have scoped a development request and they always deliver on time and in budget 2)reporting and data- plenty of it to play with, and 3) invoice module has made the process of managing AP and reconciliations much easier!

We wouldn't call it a con, but the only way it could get better would be to get more carriers using it so we can grow our network

The overall experience is pleasing. The only suggestions I would make are below. I would like to message members by clicking their name to reference the load # before and after the load is tendered to a carrier. I would like to be able to download a PDF of the BOL.

The help option for our customers to contact u route when registering.

Not being able to save a PDF of the BOL so that it can be sent to our customers more easily.

BPS is an automotive core supplier to the rebuilding industry across the country, including Alaska and Hawaii. We also ship internationally. We started with U Route nearly 2 years ago. It's been quite a change in the way we do our freight. U Route has made it considerably easier and saved us both time and money. Before U Route, we would get in an order for a trailer load of merchandise and begin calling around to brokers and trucking companies for costs and then wait to hear back to get all results. Today, we just go online to U Route, enter the information, and set up freight shipments. In less than 2 minutes, the job is complete! After the first year of service, we saw a savings of over 10% on freight costs. This year should be much better. When vendors realized the volume we had with them, they decreased their rates, lowering our costs. I still check with other vendors to verify the cost savings. However, U Route is handling 75% of our business. It is easy and has saved time as well as money. The program is beneficial because it provides cost analysis, monthly trends, and customer reports - plus we can track the shipments, should any problems arise. I've been quite pleased with this program.

It's so easy. They have an amazingly simple, user-friendly interface. It took no time at all to have my whole staff up and running. We only use U Route for RFQ, bid management, and load tendering (EDI), and it is perfect for that. We do not utilize their other functionality, so I can't provide a review on what we don't use. U Route is really well thought out. I have used a lot of transportation software; U Route is much easier than anything else I've tried, and for me, easier equals better. For the price, you can't beat it. I have never had a problem with U Route not getting back to me on something, so for me, customer support has been fine. So simple, yet it does so much. As a 3PL, we utilize U Route for all of our RFQ's and load tenders. We input all of our lane OD pairs and carrier responses come back electronically. No more spreadsheets and emails. All of the carrier responses are in the same format, which is nice. U Route makes carrier awards and tenders extremely simple. Do your homework. We shopped around and demoed several systems. There are TMS's that do more, but for what we were looking to accomplish (primarily bid management), U Route was the perfect fit.

BPS is an automotive core supplier to the rebuilding industry across the country, including Alaska and Hawaii. We also ship internationally. We started with U Route nearly 2 years ago. It's been quite a change in the way we do our freight. U Route has made it considerably easier and saved us both time and money. Before U Route, we would get in an order for a trailer load of merchandise and begin calling around to brokers and trucking companies for costs and then wait to hear back to get all results. Today, we just go online to U Route, enter the information, and set up freight shipments. In less than 2 minutes, the job is complete! After the first year of service, we saw a savings of over 10% on freight costs. This year should be much better. When vendors realized the volume we had with them, they decreased their rates, lowering our costs. I still check with other vendors to verify the cost savings. However, U Route is handling 75% of our business. It is easy and has saved time as well as money. The program is beneficial because it provides cost analysis, monthly trends, and customer reports - plus we can track the shipments, should any problems arise. I've been quite pleased with this program.

This tool gives our sales people a easy way to get quotes when shipping quickly to our customers

the easy of getting several quotes from different companies at 1 time

I can think of anything at this time, all is good.

U Route is an intuitive and easy to implement TMS solution. The software helps organizations professionally manage their carrier network internally while not relying on an expensive third party solution. U Route's value to shippers is that freight analytics and carrier management can be insourced at a nominal cost. I highly recommend U Route to any organization looking to improve processes in logistics, accounts payable and management reporting. Moreover, the strategy behind U Route's platform helps ensure that the most competitive freight rates in the market are visible to shippers. The insourcing of freight management, however, comes with its challenges. Since the shippers and carriers are the sources of data input, downstream reports are impacted by data quality issues that might stem from typos or mistakes made throughout a load life cycle. For this reason, internal training is very important and if users do not fully understand the implications of their contributions to the system, they might be less inclined to provide reliable inputs.

Customer support availability is almost immediate, the rep is very easy to work with. He is highly knowledgeable and willing to work on any bugs and enhancements.

Very easy to use, not overloaded with useless options.

Has some flaws, but you get what you paid

So simple, yet it does so much. As a 3PL, we utilize U Route for all of our RFQ's and load tenders. We input all of our lane OD pairs and carrier responses come back electronically. No more spreadsheets and emails. All of the carrier responses are in the same format, which is nice. U Route makes carrier awards and tenders extremely simple.

They are still working on some accounting integrations. It has taken a few weeks, but once complete, they will eliminate even another step.

Every load is displayed very clearly and load status is very easy to monitor.

There is no way for me to delete the pending bid, the only thing I can do is to let the bid expire within next couple of minutes, but it won't really go away until next day.

Very easy to use and navigate, simple format

Would prefer to have more use as a yard management system as well

The ability to see all of Tarco's loads from all three shipping locations is very important to our corporate management. U Route gives us that, plus it helps us to lower our freight cost by exposing us to more carriers to competitively bid on our loads.

It would be better if they had a version that was just for Tarco, but since they have many other customers using their software, we realize that is not possible.

The ease of use and support are excellent. We have been able to implement the system fairly easily and have been supported by uRoute staff every step of the way.

We have only had to request some minor adjustments and tweaks to the program in order to better suit our application.

Eternal Beverages isn't a logistics company but URoute allows us to submit bid requests, have load visibility and receive pricing as if we were in the industry.

We have no complaints in our first 6-months with URoute.

Convenient, easy, clear, and user friendly!

As of now, I have not found anything to complain about!