Software is fast. Customer service has been good. Large feature set. The picking options (group picking, pick bin functionality) made this a clear winner. Pricing is good as well- although complicated.

I would like to see an online user group for Veracore. Would nice to have some insight into what the roadmap is for the software. Very few cons.

These guys are professionals. They delivered what they promised and more. I am thrilled that we chose VeraCore. After about 2-3 weeks of training and experimenting, we were able to begin implementation. We were live from Day 1 with minimal issues. We have been live for nearly 8 months now and have yet to experience a system error.

Most products we reviewed did not contain the ability to tailor the system to our business. With VeraCore, you can tell that the product was developed thoughtfully by Fulfillment and Warehouse Management professionals. For this reason, VeraCore has given us the ability to take control of our business by customizing the processes to our current needs. Additionally, VeraCore has a multitude of capabilities that we can grow into as our business matures.

Integration with our existing business was not difficult at all however with any mature software there is a fairly steep learning curve. We took the time to familiarize ourselves with the product BEFORE implementation and found it much easier to solve our issues. I cannot find anything of substance to use in critique of this product.

We have been able to keep better track of inventory and support team is responsive.

The software has great reporting features and it has a positive integration ability.

Complexity for workflow setup and dated shopping cart experience.

Dashboard and ecommerce integration setup. Order portal dashboard is easy to follow as well.

Return management features and manual order entry needs to be improved. Hard to clear up exceptions in the integration hub at times.

VeraCore has helped us go from keeping track of our own inventory when we first started to handling over 30 clients and thousands of SKU's. they are quick to answer any questions and/or issues we have.

My favorite part of this system is the WMS, it is user friendly and has so much to offer when it comes to receiving, storage, fulfilling, and shipping orders.

what I like least about this system would be the reporting, but it does have a lot of canned reports and they do have Dynamic reporting.

I’ve been using the software for almost 20 years. I’ve never found a challenge I couldn’t tackle with the WMS & OMS.

VeraCore has a full featured Warehouse Management System and an equally robust Order Management System. Put together the automation and business rules are spectacular.

The web portals are okay, but not great. VeraCore offers a ton of integrations with shopping cart SASS companies, so this isn’t always a big deal, but sometimes it would be nice to keep it simple and stay within VeraCore, and have it look a little more clean and modern.

Overall, I think VeraCore was great and I’m happy we used it for so long. I would recommend it to small to medium businesses. Veracore however can handle thousands of orders per day. It can handle 100s of clients at once. Possibly thousands.

Fairly easy to use if you take the time to learn the system. Order fulfillment was great and order status easy to understand.

The customer support. No one would return calls. They also never answered the phone when we would call.

We love the system. It took us quite a while to not only figure out how to use it properly for our needs, but how to sell it to our clients. We have had turnover in this dept, and should have had more training, but that's not VeraCores fault. It fits our business model really well and being able to build BtoB platforms and even open commercial platforms set us apart from other digital printers we compete with.

It is a massive product. It meets almost all of the needs of our users, and even when a client asks for something we aren't familiar with, we've been able to leverage an existing mod to take care of it with. Also very easy to customize and an open API.

Because its so massive it can be intimidating introducing new internal people here at our shop to get in and use. Also, the GUI. Its much better since vs6 came out, but the look and feel of the system itself could be a little more current.

We've been using this software for 15+ years and I've seen the product continue to evolve through that time. They are constantly improving ways to do daily tasks from within the system to help streamline workflows.

It's ease of use and having access to our inventory in the cloud makes my work easier and more flexible in terms of being able to work from different locations.

The integrations with other platforms could be improved. One that we use quite a bit is MarcomCentral and to see some additonal features and functionality with that product would be welcomed.

This is the most robust and well thought out software I've ever used. There is an option for 1000 things you may never have to use, but when that customer does come...

Honestly, the support. Yes there is a way to do almost ANYTHING a customer could ask for, but the support staff is there every step of the way to help. They always answer.

The Development team. Not them personally, but the prioritization of projects. I have some projects that have been in development for over a year and do not get any updates unless requested.

Overall we are able to offer our clients a wide range of fulfillment services,

What I like the most about VeraCore is the never ending features and functions we discover when a client asks us, "Can you do this"?

There are times application response lags.

Great! The system and support we receive from VeraCore has been Great!

The software has so many features and ways to streamline our customers workflow processes. The integration options are continuing to grow to work with new partners and vendors.

Client portal could use some updating. All in one portal that is mobile friendly and based on user login instead of view would make this software so much easier and better to work with for our clients.

I would say very good. For the most part they have been responsive and their product meets the vast majority of our needs.

It is reliable and stable and allows me to set up my clients per their needs

There are what seems like standard features that we need that are not available and they are not able to provide with custom programming (and I believe these features would benefit all their customers). Also, we are on the west coast so the hours of operations has been challenging when we have a function that is not working properly after 2:00pm or on a weekend.

I have enjoyed using it and Admining. I lookforward to see how it grows.

It does everything I need for fulfillment. If you need a piece of data you can run reports on everything.

The interface could be updated to a more modern look. Making custom shopping carts could be better. It is hard to get them to look good.

Ease of operation User Friendly Support most of all features require for 3PL and fulfillment company Integration with eCommerce sites are very effective

Customer support is little bit off due to the time difference between PST and EST. Method of raising tickets and and get solution is not effective for all problems. There should be direct contact number for support which can solve issues instantly.

Best customer support team. Always knowledgable and full of insights.

The ease of using this application is refreshing. They also have an extensive knowledge base available for users to easily and quickly understand all the functions. Customer support team excels in response time and satisfaction.

Integrations with ecommerce platforms is limited. Support hours are also limited to east coast time, not 24/7 like most applications.

Working with Veracore since last week and still unable to understand the API.

Over all system is very good, Liked the most of the functionalities.

As a developer we are not open to signup and the support team is not having brief idea about the system.Need to improve the API documentations, every time we need to contact support team and they provide limited details. Like if we ask for credentials for API access than we get credentials only, Support team don't know that there is a unique base_url for each client as well some system_id.There is no clarity on API that how to create new order for fulfillment.