What are VeraCore users saying about the software?
Read what people like you have said about using VeraCore software through verified user reviews
User Review Highlights
4.67
18 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"The software has great reporting features and it has a positive integration ability."
"It is reliable and stable and allows me to set up my clients per their needs."
"Support most of all features require for 3PL and fulfillment company. Integration with eCommerce sites are very effective."
"Integrations with ecommerce platforms is limited. Support hours are also limited to east coast time, not 24/7 like most applications."
"Because its so massive it can be intimidating introducing new internal people here at our shop to get in and use."
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Showing 1 - 18 of 18 reviews

Tyler
Verified reviewer
Company size: 201-500 employees
Industry: Retail
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
June 2018
Very happy with our experience so far
Pros
Software is fast. Customer service has been good. Large feature set. The picking options (group picking, pick bin functionality) made this a clear winner. Pricing is good as well- although complicated.
Cons
I would like to see an online user group for Veracore. Would nice to have some insight into what the roadmap is for the software. Very few cons.
Gerrit
Company size: 51-200 employees
Industry: Health, Wellness and Fitness
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
June 2020
Best Warehouse Management System on the Market
These guys are professionals. They delivered what they promised and more. I am thrilled that we chose VeraCore. After about 2-3 weeks of training and experimenting, we were able to begin implementation. We were live from Day 1 with minimal issues. We have been live for nearly 8 months now and have yet to experience a system error.
Pros
Most products we reviewed did not contain the ability to tailor the system to our business. With VeraCore, you can tell that the product was developed thoughtfully by Fulfillment and Warehouse Management professionals. For this reason, VeraCore has given us the ability to take control of our business by customizing the processes to our current needs. Additionally, VeraCore has a multitude of capabilities that we can grow into as our business matures.
Cons
Integration with our existing business was not difficult at all however with any mature software there is a fairly steep learning curve. We took the time to familiarize ourselves with the product BEFORE implementation and found it much easier to solve our issues. I cannot find anything of substance to use in critique of this product.
Reasons for choosing VeraCore
There was a more concrete understanding of our needs. The systems flexibility. An advanced learning center to help train staff along with a training environment. Reporting capabilities were more advanced.
Reasons for switching to VeraCore
Fishbowl did not have the reporting and control capabilities that we required to perform at a higher level and grow as an organization.
Sheila
Company size: 51-200 employees
Industry: Printing
Time used: More than 2 years
Review Source: Capterra
March 2020
Great team to work with
We have been able to keep better track of inventory and support team is responsive.
Pros
The software has great reporting features and it has a positive integration ability.
Cons
Complexity for workflow setup and dated shopping cart experience.
Reasons for choosing VeraCore
Features, reporting, integration ability and cost.
Reasons for switching to VeraCore
Software limitation and it was not being supported by EFI anymore.
Mark
Company size: 51-200 employees
Industry: Warehousing
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2020
VeraCore OMS and WMS
VeraCore has helped us go from keeping track of our own inventory when we first started to handling over 30 clients and thousands of SKU's. they are quick to answer any questions and/or issues we have.
Pros
My favorite part of this system is the WMS, it is user friendly and has so much to offer when it comes to receiving, storage, fulfilling, and shipping orders.
Cons
what I like least about this system would be the reporting, but it does have a lot of canned reports and they do have Dynamic reporting.
Reasons for choosing VeraCore
the system is good and compared well to the others and of course pricing. The people at VeraCore were and are more capable of fulfilling our needs.
Reasons for switching to VeraCore
the system we were using was very limited.
Jeff
Company size: 51-200 employees
Industry: Printing
Time used: More than 2 years
Review Source: Capterra
May 2020
Amazing Business Rules & Automation
I’ve been using the software for almost 20 years. I’ve never found a challenge I couldn’t tackle with the WMS & OMS.
Pros
VeraCore has a full featured Warehouse Management System and an equally robust Order Management System. Put together the automation and business rules are spectacular.
Cons
The web portals are okay, but not great. VeraCore offers a ton of integrations with shopping cart SASS companies, so this isn’t always a big deal, but sometimes it would be nice to keep it simple and stay within VeraCore, and have it look a little more clean and modern.
Reasons for choosing VeraCore
Functionality & Cost
Reasons for switching to VeraCore
Tired of Inventory errors and employee’s time being wasted.
William
Company size: 11-50 employees
Industry: Printing
Time used: More than 2 years
Review Source: Capterra
March 2020
Review For Product Import
We love the system. It took us quite a while to not only figure out how to use it properly for our needs, but how to sell it to our clients. We have had turnover in this dept, and should have had more training, but that's not VeraCores fault. It fits our business model really well and being able to build BtoB platforms and even open commercial platforms set us apart from other digital printers we compete with.
Pros
It is a massive product. It meets almost all of the needs of our users, and even when a client asks for something we aren't familiar with, we've been able to leverage an existing mod to take care of it with. Also very easy to customize and an open API.
Cons
Because its so massive it can be intimidating introducing new internal people here at our shop to get in and use. Also, the GUI. Its much better since vs6 came out, but the look and feel of the system itself could be a little more current.
Phil
Company size: 51-200 employees
Industry: Printing
Time used: More than 2 years
Review Source: Capterra
March 2020
15 years and still great!
We've been using this software for 15+ years and I've seen the product continue to evolve through that time. They are constantly improving ways to do daily tasks from within the system to help streamline workflows.
Pros
It's ease of use and having access to our inventory in the cloud makes my work easier and more flexible in terms of being able to work from different locations.
Cons
The integrations with other platforms could be improved. One that we use quite a bit is MarcomCentral and to see some additonal features and functionality with that product would be welcomed.
Evan
Company size: 51-200 employees
Industry: Printing
Time used: More than 2 years
Review Source: Capterra
April 2020
Never say NO to a customer again
This is the most robust and well thought out software I've ever used. There is an option for 1000 things you may never have to use, but when that customer does come...
Pros
Honestly, the support. Yes there is a way to do almost ANYTHING a customer could ask for, but the support staff is there every step of the way to help. They always answer.
Cons
The Development team. Not them personally, but the prioritization of projects. I have some projects that have been in development for over a year and do not get any updates unless requested.
Stephen
Company size: 51-200 employees
Industry: Printing
Time used: More than 2 years
Review Source: Capterra
February 2020
The swiss army knife of fulfillment
Overall we are able to offer our clients a wide range of fulfillment services,
Pros
What I like the most about VeraCore is the never ending features and functions we discover when a client asks us, "Can you do this"?
Cons
There are times application response lags.
Reasons for choosing VeraCore
Depth of experience and out of the box functionality
Reasons for switching to VeraCore
Lack of options and frequent customizations to get things done.
Ryan
Company size: 1,001-5,000 employees
Industry: Printing
Time used: More than 2 years
Review Source: Capterra
March 2020
From Zero to System Admin
I have enjoyed using it and Admining. I lookforward to see how it grows.
Pros
It does everything I need for fulfillment. If you need a piece of data you can run reports on everything.
Cons
The interface could be updated to a more modern look. Making custom shopping carts could be better. It is hard to get them to look good.
Ryan
Company size: 11-50 employees
Industry: Warehousing
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
May 2021
VeraCore After 5+ years
Great! The system and support we receive from VeraCore has been Great!
Pros
The software has so many features and ways to streamline our customers workflow processes. The integration options are continuing to grow to work with new partners and vendors.
Cons
Client portal could use some updating. All in one portal that is mobile friendly and based on user login instead of view would make this software so much easier and better to work with for our clients.
Reasons for choosing VeraCore
Features and pricing.
Reasons for switching to VeraCore
Lack of features and integrations
Julie
Company size: 51-200 employees
Industry: Logistics and Supply Chain
Time used: More than 2 years
Review Source: Capterra
February 2020
VeraCore Reveiw
I would say very good. For the most part they have been responsive and their product meets the vast majority of our needs.
Pros
It is reliable and stable and allows me to set up my clients per their needs
Cons
There are what seems like standard features that we need that are not available and they are not able to provide with custom programming (and I believe these features would benefit all their customers). Also, we are on the west coast so the hours of operations has been challenging when we have a function that is not working properly after 2:00pm or on a weekend.
Reasons for choosing VeraCore
Their focus on fulfillment for other clients and their inventory management tools
Reasons for switching to VeraCore
Needed a system where their main core competency is fulfillment for other clients
Susan
Company size: 11-50 employees
Industry: Marketing and Advertising
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
December 2018
User Friendly Software
Best customer support team. Always knowledgable and full of insights.
Pros
The ease of using this application is refreshing. They also have an extensive knowledge base available for users to easily and quickly understand all the functions. Customer support team excels in response time and satisfaction.
Cons
Integrations with ecommerce platforms is limited. Support hours are also limited to east coast time, not 24/7 like most applications.
Raj
Company size: 51-200 employees
Industry: Logistics and Supply Chain
Time used: Less than 2 years
Review Source: Capterra
February 2020
Best for 3PL and Fulfillment centers
Pros
Ease of operation User Friendly Support most of all features require for 3PL and fulfillment company Integration with eCommerce sites are very effective
Cons
Customer support is little bit off due to the time difference between PST and EST. Method of raising tickets and and get solution is not effective for all problems. There should be direct contact number for support which can solve issues instantly.
Amy
Company size: 51-200 employees
Industry: Printing
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
November 2018
Great OMS
Pros
Ease of setting up new customers Order tracking Real-time inventory levels
Cons
Not great at displaying color/size clusters Some menu items are not intuitively named, e.g., Other Requests
Jeff
Time used: Free Trial
Review Source: Capterra
August 2014
Outstanding fulfillment software
VeraCore software has been rock solid for our company, allowing us to grow our fulfillment service 20x in the past 6 years. We now process over 25,000 orders per month. We are a self hosted company, and so issues are sometimes a challenge to determine if it's a local or software issue. The customer service is not always great in these situations. However, after seeing several of my requests for enhancements put into place over the years, and taking advantage of other user requests, I can give a customer service rating of 4/5. Veracore inventory management, warehouse management, shopping carts, and all associated tools are top notch.
Steve
Time used: Free Trial
Review Source: Capterra
August 2014
Solid Product - Solid Company!
We have processed almost 50,000 orders through our VeraCore system. The performance and support over the years has been outstanding. The software has a broad range capabilities that will meet the needs of almost any customer. We are manufacturers - not IT people. VeraCore's product and support allow us to focus on our core business while providing the services our clients demand. Our clients love the user interface - very intuitive - no training required for users to place orders. Minimal training needed to create/edit offers. Everyone should consider their hosted service - no web issues to deal with.
Jeff
Time used: Free Trial
Review Source: Capterra
August 2014
Fulfillment software that works!
As a fulfillment company we handle different programs for multiple clients. VeraCore's built in functionality and flexibility has been able to handle every project we have come across. It is apparent it was designed with a vast knowledge of the fulfillment industry. Their team has been a pleasure to deal with from implantation through ongoing support. The software has allowed us to bring on new clients quicker, less expensively, and provide more web based access. Highly recommend!

VeraCore
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