Demodesk
About Demodesk
Demodesk Pricing
Basic: $19/user/month billed annually Pro: $39/user/month billed annually Business: $59/user/month billed annually
Starting price:
$79.00
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Demodesk
1 - 5 of 18 Reviews
Landice
Verified reviewer
Computer Software, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed July 2019
Next-gen Demo App
What I like most about Demodesk is the ability to have all meeting attendees work on the same screen without downloading anything. For us, it really increased potential customer's engagement/sense of participation, because now they can play with the software themselves instead of us showing them how it works, and they can try with a real use case instead of mock data we made.
CONSThe user interface could use some improvements especially in settings, but you can figure out how the core product (meeting page) works by yourself.
Vendor Response
Hi Landice, Thank you for sharing your thoughts about the product. Happy to hear that Demodesk helped you host more engaging meetings.
Replied July 2020
Marco
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Makes software demos a lot easier and interactive
- No downloads or lags in the software - Clean interface - Ability to record sessions - Interactive screen-sharing
CONS- no chat functionality - no intercom integration
Reason for choosing Demodesk
- unique features - easy to use - high level of customer service
Vendor Response
Hi Marco, Chat functionality is now available for all participants. And the Intercom integration is on our roadmap. Thank you for sharing your opinion. We appreciate that.
Replied July 2020
Simon
Computer Software, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed February 2022
Weak compared to competition, too expensive for little value
Poor product that did not develop well over time Additionally bad business practices making it hard to leave Would not recommend
PROSInitially, we thought the software will help us streamline our pitches. This is really the only reason why we considered it
CONSThe online video platform is buggy at best and unusable at its worst. About 40% of meeting are shifted off the platform after the meeting started as somebody could not connect, use video or audio. The initial UX of the admin interface is hard to use and now with the update little improved, besides not finding anything anymore after literally every page and navigation changed. As we liked some ideas, we stayed on and hoped the development improved the product. The mobile experience is insufficient. After deciding that this is not a good option for us in the future, we tried to cancel. This is not possible online and interaction with support is required. That is uncommon for a simple SaaS tool and a pain for customers.
Reason for choosing Demodesk
Easier, works better, easier in meetings with multiple conference channels that work
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
great customer success
as soon, as I face any challenge somebody will be there to help me.
CONSthe "power-point" feature I don't get it.
Reasons for switching to Demodesk
Demodesk offers there service in German. Two users at the same time can use demodesk
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
A tool focussed on customer interaction
- Quite a difference (in a positive way) coming from pure screensharing tools: This is really focussed on customer interaction - Integrations with Salesforce and Hubspot - Automation of scheduling
CONS- Setup took longer than expected for us - Not a cheap tool, investment should be considered if you have a sales team of 20