NetSupport Manager
About NetSupport Manager
NetSupport Manager Pricing
Contact NetSupport for pricing details.
Starting price:
£10.00 one time
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for NetSupport Manager
1 - 5 of 28 Reviews
Anonymous
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2017
Amazing and feature rich.
The amount of features available is amazing. Made remote support a breeze for our environment. Easily the best.
CONSDeploying takes a bit to figure out. Support is very helpful but would love to see an easier way for the silent deploy.
Morgan
Outsourcing/Offshoring, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Empowering Hero PA's Management
I have found the whole experience with NetSupport seamless, friendly, and understanding of our requirements. Despite us probably being one of their smaller clients, they truly care about how the software is working for us operationally and is always open to feedback and eature requests.
PROSEffortless to use, and easy navigation throughout all applications. Very comprehensive helpguides should we get stuck.
CONSInitally it was a challenge for me to deploy the software due to ports/IPs needing to be configured, however after a couple of calls with the super friendly and attentive support team, it was swiftly resolved.
Reason for choosing NetSupport Manager
Cost. We also wanted to obtain a perpetual licence, and not rent. NetSupport offers this, which majorly influenced my decision to buy from them.
Reasons for switching to NetSupport Manager
We were finding the previous softwares expensive, and/or a total lack of customer support. One of the previous providers only offered live chat support, and would decline to talk with us on the phone. Others we have used in the past have not proved helpful or seemed keen to resolve any technical problems that we encountered. Thankfully, we have had absolutely no technical issues since we deployed NetSupport Manager.
Daniel
Information Technology and Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed August 2022
Good for Managing Devices on a Local Network
It's reliable and gets the job done. It's also inexpensive.
CONSPeer to peer connections have their limits. This is not the best tool if the device is remote from your network.
Wayne
Plastics, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
NetSupport Manager 12.7
The ability to manage our entire UK SCADA system from the comfort of my office without the need to travel
PROSBeing able to visualise the computers in real time
CONSDeployment of the software can be difficult to install if computers are located in a remote location.
Reason for choosing NetSupport Manager
Because the pricing and licencing system of Team viewer was expensive and not practicable compared to NetSupport and also lacks options available in NetSupport which I preferred
Amy
Information Technology and Services, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Just what we needed!
NetSupport allows us to break classrooms into a pool of users. We chose NetSupport because it allows us to view classrooms by the user's login name vs the machine name. This has helped by being able to quickly identify which machine to connect to and allow for efficient support.
CONSThe only improvement I could see if having to manually update the list by users but we understand why we need to add to the list for user mode.
Reasons for switching to NetSupport Manager
We needed the availability to see our virtual machines by the username and not the machine name.
