User Reviews Overview

Feature Ratings

Ease-of-use

4.5 / 5

Value for Money

4.0 / 5

Customer Support

4.0 / 5

Functionality

4.5 / 5

Ratings Breakdown

5 stars

(6)

6

4 stars

(5)

5

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

  • Pros

  • "Good user interface. A very good vulnerability scanner included. "

  • "The like most of this software Shows all issues, vulnerabilities, and attack servers, Vulnerability scanning Up to date security definitions."

  • "Takes a lot of manual work out of auditing systems. Able to filter and suppress specific events so your only looking at the ones you need to look at."

  • Cons

  • "-These software is only for a big enterprises, the price is good, but it is not for normal people, is expensive, yes, but is a great tool for detect any threat on any system."

  • "The support for AlienVault is not as easily accessible as some and the documentation needs improvement."

  • "It doesn't come in blaze orange. I can't take it hunting. Won't make me coffee or a sandwich (yes, I tried sudo)"

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Showing -49 - -38 of 12 results

February 2018

Ivan from GB Advisors, Inc.

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

February 2018

More than just a SIEM

AlienVault USM is ready for making compliance easy, so the value we get as a company is that we make tangible, real progress towards compliance and security management. It also allows to save costs on other tools since it comes with many integrations for every aspect you should take care of as a security administrator.

Pros

AlienVault got it right with the integrations of their product, it makes compliance very handy. They selected the best breed of products to integrate in a single console and make it easy to the customer to become fully compliant, be it PCI DSS, DISA STIG, HIPAA, ISO 27002, etc.

Cons

If you don't keep it "clean," your console might get cluttered. Sometimes it takes too much RAM if the solution was not properly sized, and can cripple performance, especially if you implemented it as a VM, it can take down performance of other VMs at your hypervisor as well.

June 2018

Alejandro from Corporacion Visual Nueva Esparta

Company Size: 11-50 employees

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Detect everything in your system!!

Pros

-THE PRICE FOR UTILITY IS RIDICULOUS. -THE CUSTOMER SUPPORT, IS QUICKLY AND EFFECTIVE. -Detect back doors, exploit, attacks in real time, is perfect for detect every problem on a server. -Is very easy to use! -Alienvault Is a great tool for detect any threat on your system, is a effective and fast software.

Cons

-These software is only for a big enterprises, the price is good, but it is not for normal people, is expensive, yes, but is a great tool for detect any threat on any system.

October 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

October 2019

A Good SIEM Solution with good feature sets, but costs should be a bit lower then .

we wanted to have visibility and insight into our I.T infrastructure.

Pros

Good user interface. A very good vulnerability scanner included.

Cons

costs a it higher with respect to features available. some time integrations can be a bit tricky. Very Limited trial period of only 15 days, Log Point SIEM offers 60 days trial period in comparison. also MacAfee, Solar Winds also provides 30 days trial period which could be extended.

Reasons for Choosing AlienVault USM

AlienVault was shortlisted due to Lower Costs and meeting our requirements

December 2017

Paul from Snap-on Inc

Company Size: 5,001-10,000 employees

Industry: Machinery

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

December 2017

I've used the Ossim version of this product for about 10 years now. Good for a community SEIM

The free version has been a great help in watching our networks. But it has grown old and needs some major updates to compete with other products.

Pros

It is free. The best free SIEM out there. Possibly the only one. There are a lot of moving parts that are very good at correlating network security events. The product has become very usable and is great for small companies looking for an entry level SIEM.

Cons

Every upgrade is a possible chance for re-building the system. About 80% of the time, the upgrade will break something so badly, you need to re-install and start from scratch. The system slows down considerably when a large number of events are fed in. Their Sales people say the Free version is lightyears behind the commercial version, but from what i can tell, the Free version can be upgraded to the commercial version, so i don't see there being that many differences. The community is weak and there is rarely any input from the developers on the community to help out. So a lot of people try it out and then go somewhere else. While I think it is a great product, it seems to me like it is falling behind in the last few years. There are some more usable and better products in recent years that would make me buy them instead of AV USM.

July 2018

Jose A from GB Advisors, Inc.

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

5.0

July 2018

Integrated Security Platform + Affordable

complete visibility across infrastructure, great help to demonstrate compliance, unauthorized access on network or environment. notifications and reports on security posture of the company

Pros

complete set of security capabilities out of the box Vulnerability Management IDS/HIDS File Integrity Monitoring Behavior Analysis Continuous Monitoring And appart of all that is a SIEM OTX is great for new threats and updates Dynamic and interactive dashboards single pane of glass visibility according to requirements alarms can be set according to the type of incident and priority great compatibility across software and devices vendors to collect logs from Great integration capabilities via APIs Great reporting capabilities predefined schemes to validate and ensure compliance

Cons

Vulnerability management based on Openvas ticketing system can be limited in order to track or escalate it sensors for remote locations or new offices-branches will require a new purchase, so better define future expansions during the subscription before buy so you can consider the right amount of sensors and avoid delays because of that customer support tends to delay things

May 2017

Jake from Rendition Infosec

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

May 2017

Out of this world!

Pros

The price to feature ratio is epic. We use this product regularly and absolutely love it. It's so easy my mom could use it.

Cons

It doesn't come in blaze orange. I can't take it hunting. Won't make me coffee or a sandwich (yes, I tried sudo)

February 2018

Shivakant from Micro Focus

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

February 2018

Effectiveness at Detecting Security Threats

Pros

The like most of this software Shows all issues, vulnerabilities, and attack servers, Vulnerability scanning Up to date security definitions.

Cons

some pos are the menu structure could be broken down into categories that make it easier to locate sub-menus and there are a couple of things that can only be done through the CLI and unless you're familiar with the CLI, there may be a large learning curve for some.

May 2017

Keith from PCBB

Company Size: 51-200 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

May 2017

Purchased AlienVault two years ago and have been very happy with the purchase thus far.

Pros

The software is easy to use and the learning curve is pretty fast. After looking at other more expensive siems AlienVault was by far the best value.

Cons

The support for AlienVault is not as easily accessible as some and the documentation needs improvement.

April 2018

Jeremy from GB

Company Size: 51-200 employees

Industry: Business Supplies and Equipment

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Great security product for internal monitoring of systems.

Easy tracking of logs and internal vulnerability management of systems.

Pros

Takes a lot of manual work out of auditing systems. Able to filter and suppress specific events so your only looking at the ones you need to look at.

Cons

There are some integrations like azure AD where there are issues tracking azure AD logins. It eventually works but takes a while to gather the data.

September 2019

Ishara from LankaCom

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Best sim in the world

Using as internal sim for our organization.

Pros

It dets and identify threats better than others.

Cons

There are no least in this software to say.

July 2017

Miguel from Arroyo Vista

Company Size: 201-500 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2017

Security information and event management (SIEM) system that offers the Best bang for your buck

Benefits include security. Interfacing with multiple security platforms its even management and reporting are assisting companies be more secure.

Pros

Simplicity can never be underestimated. The product offers an array of tools for security management where you get a huge value compared to other SIEM in the market. If you look at the Gartner's 2016 vs 2017 magic quadrant it says alot of where they are to where they are going.

Cons

You need to be trained in the system. Although its simple to use, a foundational knowledge needs to be obtain for a reasonable price. They offer multiple webex trainings.

April 2018

Jenna from Emesec

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

April 2018

Alien vault is souring!!

Pros

They offer wonderful products. Can't wait to see what they release for GDPR compliance. They also offer great webinars!

Cons

Pricing. It's hard to have an ala cart product when the features go hand in hand. It's upsells a lot.